--- description: If you're in a hunt for the best solution for your business, learn what Prime Suite has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Prime Suite Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/3339/cardiology-emr/software) > [Prime Suite](/software/2049753/greenway-health-prime-suite) # Prime Suite Canonical: https://www.getapp.sg/software/2049753/greenway-health-prime-suite Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2049753/greenway-health-prime-suite?page=2) > Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations. > > Verdict: Rated **3.8/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 205 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Greenway Health - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Pricing Details**: Please contact Greenway Health for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Analytics - Charting - Compliance Management - Customizable Templates - Document Management - Document Storage - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - For Cardiologists - For Family Medicine - For Neurologists - For Obstetrics & Gynecology - For Orthopedics - For Pain Management - For Primary Care ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Cardiology EMR Software](https://www.getapp.sg/directory/3339/cardiology-emr/software) ## Related Categories - [Cardiology EMR Software](https://www.getapp.sg/directory/3339/cardiology-emr/software) - [Medical Software](https://www.getapp.sg/directory/67/medical-practice/software) - [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software) - [OBGYN EMR Software](https://www.getapp.sg/directory/3559/ob-gyn-emr-software/software) - [Primary Care EHR Software](https://www.getapp.sg/directory/3179/primary-care-ehr/software) ## Alternatives 1. [Fusion](https://www.getapp.sg/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Alleva](https://www.getapp.sg/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.getapp.sg/software/116447/ema) — 4.4/5 (363 reviews) 5. [Epic](https://www.getapp.sg/software/112769/epiccare-emr) — 4.4/5 (447 reviews) ## Reviews ### "What's Great about Greenway - Prime Suite" — 5.0/5 > **Tiffany** | *28 February 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I was on the team responsible for reviewing and selecting the EHR system for our office. When we compared Greenway against several other leading EHR programs we found Prime Suite to be the most functional for all levels of computer capabilities. The cost was also competitive when compared to their competition and has remained so no matter what we've had to change or add over the past few years. Besides functionality we needed a customer support team that wouldn't abandon us and Greenway has not disappointed us in any way. They really appear to make customer service a priority by being prompt with their follow-ups, pleasant to work with when you feel completely inadequate and strive to provide a solution immediately. > > **Cons**: Occasionally the system gets a bug that can take longer than you'd like to be fixed. The cons are really nothing you can't expect from a computer program and occasionally it crashes but this happens very seldom. > > I was on the team responsible for reviewing and selecting the EHR system for our office. When we compared Greenway against several other leading EHR programs we found Prime Suite to be the most functional for all levels of computer capabilities. The cost was also competitive when compared to their competition and has remained so no matter what we've had to change or add over the past few years. Besides functionality we needed a customer support team that wouldn't abandon us and Greenway has not disappointed us in any way. They really appear to make customer service a priority by being prompt with their follow-ups, pleasant to work with when you feel completely inadequate and strive to provide a solution immediately. ----- ### "Gets the job done, but not sure for how much longer." — 4.0/5 > **Brandon** | *21 November 2019* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The software itself is good looking with easily usable menus and modules. It makes a good looking note and you can make it as thorough as you like with the ability to create and modify templates (although that can be seriously time consuming, but saves time later). You have the ability to run a ton of different reports for any data you want to analyze. Customer support is great and they have a chat feature which is very handy. > > **Cons**: Eventually it will not be supported as Greenway is going to focus on Intergy. Some of the things that make the software so functional can be time consuming to set up or edit (schedules, templates, reports). Probably my biggest gripe is that there are no templates for creating new users, a lot has to be done from scratch for each one. > > We have had the software for 7 years now and our overall experience has been positive. ----- ### "Beware\!" — 2.0/5 > **Richard** | *6 May 2022* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: Not easy to implement. Had to totally rearrange our office flow and we wrote most of the templates for patient visits ourselves. > > **Cons**: There have been issues all along with this software. Glitches, the product stops working due to "upgrades" and workarounds have to be done. Now, most recently, they changed something on their end-not ours- without any warning at all and we are being told we have to get a whole new internet to correct the issue. We are now switching to a new product and the 2 companies won't talk with each other to transfer the data smoothly. Beyond frustrating. Haven't had normal office functioning of the product for weeks and they are NOT helpful fixing the problems that they created themselves. > > Poor at best. They also sold us a dictation product that constantly crashes the system. Literally multiple times a day. ----- ### "Matthew from Dunbar Medical Associates, PLLC" — 5.0/5 > **Matthew** | *6 May 2015* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize the product to meet the needs of any sized practice or specialty. The product works out of the "box" but can easily be adjusted for more complex workflows and office needs. Intuitive layout - very similar to a paper chart. Vendor has had some growing pains but supports its product very well and listens to customers suggestions and complaints. Customer support through the Greenway Community and also through private User Groups allows users to help other users is another great benefit that Greenway provides its clients. The yearly Greenway conferences and local meetings are another great resource for practices. We have attested for Meaningful Use for the last 3 years, PQRS for 4 years - all with the tools available from PrimeSUITE. The MU dashboard is the best in the business and gives your practice a daily accounting of how each provider is doing with his MU measures. With Greenway's help we have a bidirectional lab interface with our own in house lab, and unidirectional (soon to be bidirectional) interfaces with Lab Corp and our local hospital. We have an exchange with our state Immunization Registry and state and local hospital HIE. > > **Cons**: Rapid expansion of the product have caused some growing pains but things are definitely improving. Their last upgrade was a big improvement to the product and allows for a greater flexibility and functionality from the previous version. This upgrade had a steep relearning curve but well worth the time and effort to master the new functionality. ----- ### "User friendly, great reporting." — 5.0/5 > **Brittany** | *4 August 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is just very user friendly. If you know how to operate a computer in general, you can work in PrimeSuite with ease. Compared to other systems I have used, this definitely "takes the cake" in that area. The reporting options are also great, especially when you get into the custom reporting you can build for pretty much whatever you need. I have worked in 3 systems and PrimeSuite is my favorite. Being fully integrated has so many benefits for billing, clinical, and administrative staff as well. > > **Cons**: The one and only con I can think of is that the customer service went downhill after using PrimeSuite for about 5 years. During the 4th year, hold times were ridiculous, we didn't get calls back, there were no estimated times for resolution, and no one seemed to really be concerned no matter how much we complained. I have been off of PrimeSuite for 2 years now though so hopefully that has improved and went back to the stellar customer service we had in the beginning. > > Used PrimeSuite in a cardiology practice for 5 years until I left that position for another practice. I loved it from day 1. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2049753/greenway-health-prime-suite?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2049753/greenway-health-prime-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data