Focus X

3.6 (93)
Enterprise software suite.

Overall rating

3.6 /5
(93)
Value for Money
3.5/5
Features
3.7/5
Ease of Use
3.8/5
Customer Support
3.2/5

61%
recommended this app
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93 Reviews

Mahendra
Overall rating
  • Industry: Oil & Energy
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ERP online

Reviewed on 05/05/2022

All Good

Pros

Easy to use, reliable to use, User friendly,

Cons

Integration with Gov. Need to do automation

Alternatives Considered

SAP Concur

Reasons for Switching to Focus X

Simple productive ERP
Mohamed
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Need improvement in manufacturing and budgeting

Reviewed on 19/06/2021

Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.

Pros

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

Cons

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Alternatives Considered

SAP Business One

Reasons for Choosing Focus X

Detailing and reporting

Reasons for Switching to Focus X

pricing
Amit
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

That this is useless.

Reviewed on 17/10/2022

Very bad experience

Pros

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

Cons

this is useless not gonna recomend it to anyone

Piyush
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 30/11/2020

Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved.

Our India team is most frustrated.

Pros

Strong functionality.

It does the job for us.

Cons

1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.

Alternatives Considered

Deskera Books

Reasons for Choosing Focus X

Functionality.

Reasons for Switching to Focus X

Seemed like a good idea then.
Jignesh
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback about Focus 6RT

Reviewed on 23/09/2019

I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Pros

Easy to use
Import and export from excel was possible.

Cons

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

Anup
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Na

Reviewed on 12/05/2021

Software is good but support team is not enough to handle all clients

Pros

Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.

Cons

Longgggggg delay in implementation and Customization
Support team is not satisfactory

Muhammad Ahmad
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus X Review

Reviewed on 28/07/2022

Pros

It is very easy to use and reporting is very easy from this software

Cons

I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.

Abbas
Overall rating
  • Industry: Building Materials
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Use Focus 9 Erp product

Reviewed on 27/01/2021

There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.

Pros

It has great features, making it advanced to use.

Cons

There were initially issues with the speed, but that too is solved

Mudrik
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customization

Reviewed on 05/09/2022

Pros

software is user friendly and it doenst require an engineer to use it

Cons

Reporting Limitations at different levels of procurement and accounting and VAT

Ghulam
Overall rating
  • Industry: Food Production
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Overall Good

Reviewed on 06/10/2018

It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.

Pros

Options are good, little flexible, crystal report can be developed, interface okay.

Cons

User Friendly, Unlimited masters that helps in categorizing the transactions.

Sajeewan
Overall rating
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Focus9 Review

Reviewed on 23/09/2019

We are managing different processes in different countries by customizing the workflows

Pros

Flexibility, customization, Ease of use, supportive team

Cons

Not having the Financial consolidation module

Johnson
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Feedback

Reviewed on 16/05/2021

We are using Focus since 2003 hence overall comfortable with it.

Pros

1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly

Cons

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

vineeth
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus 9

Reviewed on 05/12/2020

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

Mohammed
Overall rating
  • Industry: Industrial Automation
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Support

Reviewed on 31/01/2021

its fine and good not explant

Pros

hi.
as per software working fine, any time need support it will be delay the support.

if support will be good software will good and fine.

i recommends go heard.

Cons

Its fine that it no more other comments.

Ednam
Overall rating
  • Industry: Mining & Metals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product

Reviewed on 19/11/2020

Pros

Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.

Cons

Limitation on Number of User as additional user are charged.

SHIJAD
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to Use

Reviewed on 19/04/2018

Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many stores like sharaf DG
But cant find the product anywhere

Pros

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good

Shabbir miyajiwala
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Fare Review

Reviewed on 05/09/2022

Pros

User friendly & comfortable for learner also

Cons

Inconsistent in customer support in year end while closing & opening

Gajendra
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Ok

Reviewed on 05/09/2022

Good

Pros

Invoice and daily report , reports , monthly report

Cons

Nothing most it’s ok to have this , not to much

Mutyala
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Product

Reviewed on 13/10/2022

Pros

User friendly software easily customization

Cons

Nothing , Everything is there in existing stystem

sasidhar
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Focus ERP Poor Customer Support

Reviewed on 30/12/2018

Pros

Easy to use, flexible, allows customisation and reporting.

Cons

lot of bugs, it hangs in between, very poor customer support.

Muhammad Rehan
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus ERP is great software for trading and construction industry.

Reviewed on 08/02/2018

Pros

I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons

Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

Mujeeb
Overall rating
  • Industry: Textiles
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus 9 review

Reviewed on 24/09/2019

Nice support team and they will connect always with customer

Pros

Verry Good support team, Immediately solve issues

Cons

Transactions can do very fast. Good pos system

Alternatives Considered

TallyPrime

Reasons for Switching to Focus X

Need a good support team
VENKAT
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

NOT TO THE EXPECTATIONS

Reviewed on 16/05/2021

NOTHING

Pros

CLOUD, NEED NOT BACKUP, APPEARENCE AND USAGE

Cons

CAN NOT PROVIDE THE SOLUTIONS TO THE REQUIREMENTS OF THE PROBLEMS FACED BY USERS IN DAY TO DAY REQUIREMENTS

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus 8 Review

Reviewed on 08/10/2018

I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access

Pros

THe HR module is easy to use well developed

Cons

the accounting module need to be online on webpage

Sabu
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

Reviewed on 17/01/2018

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw