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93 Reviews
- Industry: Oil & Energy
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ERP online
Reviewed on 05/05/2022
All Good
Pros
Easy to use, reliable to use, User friendly,
Cons
Integration with Gov. Need to do automation
Alternatives Considered
SAP ConcurReasons for Switching to Focus X
Simple productive ERP- Industry: Luxury Goods & Jewelry
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Need improvement in manufacturing and budgeting
Reviewed on 19/06/2021
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
Pros
detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
Cons
budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Alternatives Considered
SAP Business OneReasons for Choosing Focus X
Detailing and reportingReasons for Switching to Focus X
pricing- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
That this is useless.
Reviewed on 17/10/2022
Very bad experience
Pros
We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.
Cons
this is useless not gonna recomend it to anyone
- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 30/11/2020
Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved.
Our India team is most frustrated.
Pros
Strong functionality.
It does the job for us.
Cons
1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.
Alternatives Considered
Deskera BooksReasons for Choosing Focus X
Functionality.Reasons for Switching to Focus X
Seemed like a good idea then.- Industry: Electrical/Electronic Manufacturing
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback about Focus 6RT
Reviewed on 23/09/2019
I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.
Pros
Easy to use
Import and export from excel was possible.
Cons
Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Na
Reviewed on 12/05/2021
Software is good but support team is not enough to handle all clients
Pros
Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.
Cons
Longgggggg delay in implementation and Customization
Support team is not satisfactory
- Industry: Logistics & Supply Chain
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus X Review
Reviewed on 28/07/2022
Pros
It is very easy to use and reporting is very easy from this software
Cons
I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.
- Industry: Building Materials
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Use Focus 9 Erp product
Reviewed on 27/01/2021
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
Pros
It has great features, making it advanced to use.
Cons
There were initially issues with the speed, but that too is solved
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Customization
Reviewed on 05/09/2022
Pros
software is user friendly and it doenst require an engineer to use it
Cons
Reporting Limitations at different levels of procurement and accounting and VAT

- Industry: Food Production
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Overall Good
Reviewed on 06/10/2018
It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.
Pros
Options are good, little flexible, crystal report can be developed, interface okay.
Cons
User Friendly, Unlimited masters that helps in categorizing the transactions.
- Industry: Automotive
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Focus9 Review
Reviewed on 23/09/2019
We are managing different processes in different countries by customizing the workflows
Pros
Flexibility, customization, Ease of use, supportive team
Cons
Not having the Financial consolidation module
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Feedback
Reviewed on 16/05/2021
We are using Focus since 2003 hence overall comfortable with it.
Pros
1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly
Cons
The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
- Industry: Electrical/Electronic Manufacturing
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus 9
Reviewed on 05/12/2020
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
Pros
Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
Cons
We are happy with the existing software.
- Industry: Industrial Automation
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Support
Reviewed on 31/01/2021
its fine and good not explant
Pros
hi.
as per software working fine, any time need support it will be delay the support.
if support will be good software will good and fine.
i recommends go heard.
Cons
Its fine that it no more other comments.
- Industry: Mining & Metals
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 19/11/2020
Pros
Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.
Cons
Limitation on Number of User as additional user are charged.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to Use
Reviewed on 19/04/2018
Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many stores like sharaf DG
But cant find the product anywhere
Pros
Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good
- Industry: Machinery
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Fare Review
Reviewed on 05/09/2022
Pros
User friendly & comfortable for learner also
Cons
Inconsistent in customer support in year end while closing & opening
- Industry: Machinery
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Ok
Reviewed on 05/09/2022
Good
Pros
Invoice and daily report , reports , monthly report
Cons
Nothing most it’s ok to have this , not to much
- Industry: Pharmaceuticals
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice Product
Reviewed on 13/10/2022
Pros
User friendly software easily customization
Cons
Nothing , Everything is there in existing stystem
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Focus ERP Poor Customer Support
Reviewed on 30/12/2018
Pros
Easy to use, flexible, allows customisation and reporting.
Cons
lot of bugs, it hangs in between, very poor customer support.
- Industry: Accounting
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus ERP is great software for trading and construction industry.
Reviewed on 08/02/2018
Pros
I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.
Cons
Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus
- Industry: Textiles
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus 9 review
Reviewed on 24/09/2019
Nice support team and they will connect always with customer
Pros
Verry Good support team, Immediately solve issues
Cons
Transactions can do very fast. Good pos system
Alternatives Considered
TallyPrimeReasons for Switching to Focus X
Need a good support team- Industry: Pharmaceuticals
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
NOT TO THE EXPECTATIONS
Reviewed on 16/05/2021
NOTHING
Pros
CLOUD, NEED NOT BACKUP, APPEARENCE AND USAGE
Cons
CAN NOT PROVIDE THE SOLUTIONS TO THE REQUIREMENTS OF THE PROBLEMS FACED BY USERS IN DAY TO DAY REQUIREMENTS
- Industry: Human Resources
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus 8 Review
Reviewed on 08/10/2018
I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access
Pros
THe HR module is easy to use well developed
Cons
the accounting module need to be online on webpage
- Industry: Electrical/Electronic Manufacturing
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed
Reviewed on 17/01/2018
can get good market share . require more experiensed and polite customer support staff
Pros
user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail
Cons
poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw