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307 Reviews

- Industry: Tobacco
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP lets the proper automation of Business
Reviewed on 01/05/2021
SAP ERP is one of the best standard tools used by maximum larger organizations of the world. The integration between the modules and sub-processes is extremely reliable. Having the 24/7 access to the support service of the vendor makes it more promising. I have been using this ERP for more than 2 years and successfully managing the supply chain related transactions without any error.
Pros
I. SAP lets the organization to make their own protocol inside the structure.
II. Data management in a more accurate way.
III. Reliable system
IV. Saves time and esnures productivity
V. Specific access against the approved role profile.
VI. User interface is very good.
VII. Spent management
VIII. Logistics execution.
Cons
I. Tough to operate for a new incumbent. It requires hands on learning for operating and utilizing this tool.
II. Too many T-codes to remember.
Other than these, I find this ERP as one of the best applications for any business.
- Industry: Building Materials
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Excellent system
Reviewed on 17/03/2022
When starting with the program, transactions and reports were a bit difficult, but after handling it, it is a very successful and reliable program.
Pros
The veracity of the information, the updated reports and in different formats for greater understanding and analysis.
Cons
implementation and continuous updates were difficult
- Industry: Medical Devices
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
1980's Interface, Poor Funcationality
Reviewed on 09/04/2019
SAP is not a very good ERP suite, there are many other options that perform far better and cost much less.
Pros
- Can manage enterprise through software
- Can help to get manufacturing housed under one suite
Cons
- Not at all user friendly
- Sluggish performance
- Outdated interface
- Does not interface with other SAP programs very well
- Requires significant quantity of staff to keep it running with basic functions
- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You'll save so much time!
Reviewed on 12/01/2023
Pros
This program handles all the things that I used to have to keep track of by writing everything and keeping it filed in filing cabinets. This way is SO much faster, and I can get done in one day the same amount that by hand would've taken me like 3 weeks.
Cons
It took longer than I expected to get it fully set up and ready to go.

- Industry: Consumer Electronics
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Business Operations with SAP cloud ERP
Reviewed on 12/05/2020
Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios.
Pros
Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support.
Cons
Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports,
Alternatives Considered
SAP HANA CloudReasons for Switching to SAP S/4HANA Cloud
Business volume increased.- Industry: Marketing & Advertising
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ERP solution that integrates all business processes easily
Reviewed on 08/07/2022
Powerful product to easily automate business processes.
Pros
Easy to integrate account payables , account receivables and purchase order and quickly generate accurate reports with real time data to immediately solve customers on-demand ssues.
Cons
Nothing to dislike about SAP S/4HANA functions or its capabilities. Easy to use with a friendlly user interface and a short learning curve with quality support to technical problems.
- Industry: Accounting
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User review
Reviewed on 17/10/2022
No wonder SAP is the topmost erp for finance due to its speed, scalability & easily integration interface with organization network.
Pros
Scalability
Easy integration
Speed
&
Security
Cons
Expensive definitely expensive and not an asset light model
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A quick and ready solution for ERP implementation
Reviewed on 27/12/2022
Overall, I am satisfied with the product. We implemented this for a new line of business where the transactions are not very heavy at the moment.
Pros
If you are looking for an ERP product from SAP, and not willing to go with the traditional way, then look no further. This provides a quick solution for your ERP requirements.
Cons
Since your DB is on the cloud, I personally feel that the response time isn't always that great that you generally sought in real world when doing business. Further, a bit pricey when your requirements are not that heavy.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
recommended
Reviewed on 06/12/2022
Pros
I like the ease of carrying out the activities, control management and integrated finances
Cons
It is an easy to use application, I had no problems using it
- Industry: Automotive
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
SAP Software
Reviewed on 06/09/2022
The overall experience was very good. I was able to provide the business insights requested by management using this tool.
Pros
The software is one of the best ERPs I came accross. It has very good reporting based on transaction codes.
There are lot of standard reports to cater every need of business. Also there are certain customization which can be made.
Cons
For new users it is slightly complicated to learn this software.
- Industry: Automotive
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
SAP - Best ERP Tool (Mainly for Manufacturing giants)
Reviewed on 13/03/2022
The overall experience is fantastic. If you have users who can correctly add the input data then you will get perfect reports and it can save lot of your time/efforts. I will recommend this to medium and large scale enterprises.
Pros
1. Audit Trail / Transaction History
2. Ease of Reporting
3. Downloading of data to Excel
I am using SAP since 2012. The best part of SAP is it keeps all the information and readymade audit trail is available. I personally like the ease of getting information via different T-codes, specially if you have access to Tables then you can download all the possible information. I have used this for FI, CO, MM & Purchasing module. The best part is that you can download all the to txt/xls format for further analysis.
Cons
SAP is very complex system and user training is very critical. The biggest issue we faced after SAP implementation is that if the trained user leaves and we have to train another user.
- Industry: Consumer Goods
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust ERP solution
Reviewed on 24/07/2021
Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.
Pros
As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.
Cons
It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
All in one ERP
Reviewed on 18/01/2019
Pros
1- Data processing speed is better than any other ERP with it's in memory Technology incorporated in the system
2- Very secure from user security setup to data encryption and patching.
3- easy to use interface for users
4- it comes with best practice for any business, so you only need to follow their defined process for your business
5- it has all the modules any business will need "Financials, auto payment, Purchasing, Material Management and Monitor, Treasury Management, online bidding and More.
6- Easily integrate with other systems if you have other operational Systems
7- it has Powerful HCM that manage Employee life cycle " Recruitment with auto screening and staging - onboarding - Transaction Payroll - Training and developing - Performance Management and succession planing
8- Reporting and Analysis tools to help evaluate company performance.
9- Budgeting and planning through out the System
Cons
1- cost of acquiring the software or the needed hardware.
2- implementation time and cost are very high compared to other ERP systems
3- Maintenance contract cost is also high.
4- the need for a dedicated experienced team to Administrate the system
5- the need for the company to define all its processes before purchasing such huge system as you may spend more than what's actually needed for your operations to run
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome product
Reviewed on 25/01/2017
First and foremost is - I always wonder how they could cover all possible scenarios in one single application.
This is a massive creation by SAP which makes all enterprise runs smoothly.
My experience with SAP ERP was very good. Below are some of them,
1. Navigating to different screens was easy
2. The shortcuts provided for each screen navigation as well as field/option navigation was very great
3. Various types of reporting facilities was again one another big feature of this.
4. By these many reporting features, be it admin or process owner or business management, could easily make use of the data being stored over a period of time.
Pros
Flexibility and artificial intelegence
Cons
For me, the learning did take little time. Learning materials were not made available online (public) Not sure not it is made public or not.
I am not sure why they have not thought about some in-house/in-Application automation. this would have been very massive creation, it there is any.
- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Business Experience with SAP Business ByDesign
Reviewed on 26/03/2019
It has been (overall) very pleasant and we are satisfied with the final product, of course, we also think there're more things that can be fixed and enhance in order to offer a more complete product to their clients and thus attract more potential clients that can join their portfolio.
Pros
I like the most about this software that is very practical and easy to use, its integrations are well design and is very useful to associate your clients and providers with their personal invoices. Also, very helpful to maintain the accounting control of your business.
Cons
The customer support is very poor when they have to update the system, it normally takes 3 up to 5 days to finalize the updating process and this affects very much our business, I wish they could be more efficient in this matter.
- Industry: Machinery
- Company size: 5,001-10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best In memory database so far
Reviewed on 05/02/2019
In data modeller perspective, SAP HANA studio is a great tool to work on. It offers good data compression rate and faster data processing when compared to existing conventional databases.
Pros
1. GUI is very user-friendly.
2. Easy to integrate with other SAP tools.
3. Real-time analytics is possible through HANA.
4. Can store data from both heterogeneous and homogenous databases.
4. Columnar storage provides high data compression.
Cons
1. Cost of the RAM.
2. Doesn't support all the conventional SQL functions.
3. occasional bugs but they will be resolved by SAP.
- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
SAP Business ByDesign implementation
Reviewed on 27/03/2019
In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation.
Pros
The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations.
Cons
I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules.
- Industry: Oil & Energy
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP is the tried and tested in erp, is the best erp software i have ever used
Reviewed on 18/08/2017
efficiency improvement while handling material management related tasks.
Pros
there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.
Cons
sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
I use the industrial version but work for a retail company so that is a challenge on its own.
Reviewed on 24/04/2018
Learning about purchasing items from over seas as well as charging customers and processing POs. My first system in the"real world"
Pros
I like being able to view all of the settings of an item on one screen and ability to customize setting such as restricting to specific vendors.
Cons
I don't like that i can't view one style at a time but I believe that is due to the model that my company chose to purchase. We work with multiple sizes, it would be easier to view at a style level.
- Industry: Accounting
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP software is always great
Reviewed on 02/04/2018
We have Used this system for the ERP system to maintain the clients and customers and make the organization connected
Pros
SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM
Cons
SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
SAP S/4 HANA in current trend
Reviewed on 08/11/2022
Best software for the people in financial market
Pros
Easy to upgrade business modelsCollaboration with ERP made easyLow costFast retrieve analytics insightsAccurate forecastingFaster month end close
Cons
Only compatible to run with SAP certified hardwareLimited hardware with costly investmentSAP hana doesn't support all wep products was one of the drawbacks
- Industry: Human Resources
- Company size: 11-50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
‘It’s a total package – hard to beat’
Reviewed on 24/04/2019
It’s a system hard to replace by competitors. I haven’t found a user who is not satisfied with SAP.
Pros
SAP Business By Design is a well thought out ERP solution designed with the expertise gained in this field for over a decade.SAP have integrated CRM, accounting, project management, SCM, supplier relationship management, HR, executive management dashboards, and compliance in one single package and is offered as a SaaS. While SAP manages upgrading, hosting and maintenance, the system itself is scalable relatively to expansion of the business. Its super updating process allows users to manage accounts for multiple currencies in different stations. One of the outstanding features is the self learning material found in the system which helps to get the full potential of this complex all in one system.
Cons
As an advanced ERP and cost wise, this is more suitable for medium and beyond organizations.
- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing ERP system
Reviewed on 28/02/2021
Amazing piece of software and would definitely recommend to large scale organizations.
Pros
The system is amazing at the job it is required to do. Best ERP system out there and it's definitely worth every penny they charge.
Cons
It would be really helpful if the user would be able to look at the data dictionary for the organization .

- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
In general a good ERP system for Finance
Reviewed on 27/05/2020
Good ERP system to manage and operate finance processes.
Pros
Very appealing strategy/roadmap about an efficient, intelligent ERP system.
Support many different countries with localization package and there are more to come.
Cons
Advance features (analytics, e.g.) come with premium licenses and sometimes based on volumes of docs/revenue (e.g. eDocument). So might be expensive.
On the other hands, some products are not supported in some countries. Then the implementation of a 3rd party software to SAP might be time-consuming.
SAP always suggests their standard solution and often their standards might be very different to the company's standard.

- Industry: Chemicals
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not the best ERP
Reviewed on 13/04/2021
It could be better, because we spend a lot of time to work with the ERP and find the correct transaction or field to use or even to gather information.
Pros
It has some features that can help companies to manage their costs, sales and so on. Besides that, the support is good and try to attend our expectation.
Cons
It is not a flexible ERP, there are several ones better than SAP. Furthermore, the SAP system is not prepared for all countries due to a specific characteristics, like duties, taxes , etc