--- description: If you're in a hunt for the best solution for your business, learn what Shiprocket has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shiprocket Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Transportation Management Systems](/directory/805/transportation-management/software) > [Shiprocket](/software/2050471/shiprocket) # Shiprocket Canonical: https://www.getapp.sg/software/2050471/shiprocket Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2050471/shiprocket?page=2) > Shiprocket is an automated shipping tool and allows businesses to ship using Fedex, Aramex, Delhivery, Ecom Express, DTDC, etc. at discounted shipping rates. > > Verdict: Rated **3.0/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 33 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 2.4/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Big Foot Retail Solutions - **Location**: New Delhi., India - **Founded**: 2013 ## Commercial Context - **Starting Price**: ₹15.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Available Countries**: India ## Features - API - Alerts/Notifications - Barcode/Ticket Scanning - Carrier Management - Communication Management - Customizable Reports - Data Import/Export - Delivery Management - Forecasting - Inventory Management - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Processing - Order Tracking - Purchase Order Management - Real-Time Data - Reporting/Analytics ## Integrations (4 total) - Adobe Commerce - BigCommerce - Shopify - WooCommerce ## Support Options - Chat ## Category - [Transportation Management Systems](https://www.getapp.sg/directory/805/transportation-management/software) ## Related Categories - [Transportation Management Systems](https://www.getapp.sg/directory/805/transportation-management/software) - [Order Fulfillment Software](https://www.getapp.sg/directory/3251/order-fulfillment/software) - [Order Management Software](https://www.getapp.sg/directory/594/order-management/software) - [Shipping Software](https://www.getapp.sg/directory/222/shipping/software) ## Alternatives 1. [ShipTime](https://www.getapp.sg/software/2056001/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.getapp.sg/software/111261/easyship) — 4.3/5 (276 reviews) 3. [Pirate Ship](https://www.getapp.sg/software/119315/pirate-ship) — 4.9/5 (1004 reviews) 4. [ShipStation](https://www.getapp.sg/software/90689/shipstation) — 4.6/5 (953 reviews) 5. [Freightview](https://www.getapp.sg/software/100883/freightview) — 4.7/5 (743 reviews) ## Reviews ### "Very good till you have a problem" — 4.0/5 > **Pankaj** | *8 April 2022* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The integration is easy. The everyday management is very easy. It aims at taking away the burden of shipment from the vendors which is a good cause but not always successful in it. > > **Cons**: Any issue (for someone like me who reads the FAQs before raising a ticket / request / complaint) will never get resolved unless you have spoken to the henpdesk at least 5 times. The standard response is you will get an update within 24-48 hours which you never get. Also, if there is an issue with a pickup, they can only escalate it in the system which (possibly) no courier company looks at. If you are not able to get the local courier partners contact details, you are at the mercy of the standard 24-48 hour response which will never get resolved. > > Initially the experience has been very good. Over the last couple of months, their customer support has been shabby at best. While the system is easy to use, escalation mechanisms are useless. You will have to call them every time (multiple times) to resolve any issue. Once you have the local courier partner details, it should be easy till you have an issue again. ----- ### "Way forward for Shiprocket" — 4.0/5 > **Pravin** | *5 May 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The idea to the current state of implementation of software needs a mention.love the user interface and clarity. > > **Cons**: Customer support needs a major revamp the cycle time for resolution , aggregate courier partner contact details. Case follow up ...the personnel on the phone needs to provide solutions and not just repeat himself on the policy like a computer. The other day I had a feeling to get intouch with the Shiprocket founders and collaborate with them to outsource thier customer support to us.trust me if this the part u guys take care... Shiprocket will have the next line of growth. > > Platform wise brilliant.... customer support needs major working....if this is taken care would love to be associated and also collaborate if Shiprocket is willing. ----- ### "Shiprocket is the worst courier company" — 1.0/5 > **Neetika** | *13 August 2024* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: Nothing horrible service, fraud company, they destroy your parcel, never get a call back from the team > > **Cons**: Everything is bad about this courier company. They delay your parcels destroy your products. In customer care they make you hold for long long hours and nothing is done > > Horrible, cheated lost over 4000 rs , worst experience ----- ### "Save big on shipping cost" — 5.0/5 > **Surendra** | *21 December 2022* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: 1) It provides best shipping rate from multiple shipping partners. You can select courier service as per shipment cost, delivery time etc2) It provides discounted shipping rates from major delivery partners so you can save atleast 40% on your shipping.3) It can be integrated easily with any ERP. > > **Cons**: I don't have any point to dislike it right now because I didn't faced any issue with it till now. > > It is one the best tool to save shipping cost. It provides options to select cheapest delivery partner while packing so you don't have to depend on particular courier. ----- ### "Reduce shipping cost" — 5.0/5 > **Dhiraj** | *3 February 2023* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: You can start using it by integrating to your ERP so no need to use their website. It reduces your shipping cost by giving you option to select best delivery partner. You can save big on shipping cost as the rate given by them is at discounted price. > > **Cons**: Using their website is quite lengthy process but with API integration you can easily use its features. > > Using shiprocket definitely will reduce your shipping cost. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2050471/shiprocket?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2050471/shiprocket) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data