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446 Reviews
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best solution for our small company's global-hiring needs remains Deel
Reviewed on 14/04/2023
We went with Deel, even though they were slightly more expensive than comparable products, solely...
We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.
Pros
First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.
Cons
There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.
Response from Deel
Hey there,
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
Best,
Deel Team
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply amazing
Reviewed on 03/08/2023
Pros
All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.
Cons
It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).
Response from Deel
Hello Javier,
Thank you very much for your glowing review, we're happy to hear how you feel about our product and the services we provide!
We're always doing our best to expand on our product and this feedback you shared on having your contracts' information all be in the same page as an expandable module is truly appreciated. This has been shared with our team to look into it for a possible future update.
You can always count on us to exceed your expectations and thank you for choosing Deel!
Best,
Deel Team
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
General overview
Reviewed on 24/08/2023
Pros
Time to withdraw is pretty fast even tho is a joliday
Cons
The fee it’s too high when your withdrawing your money
Response from Deel
Hi there,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We're committed to providing excellent services and appreciate your feedback!
Best,
Deel Team
- Industry: Investment Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product
Reviewed on 03/08/2023
Pros
I'm a remote worker, and Deel is (almost) everything I could ask for. It's one of those tools that have a clear objective, and achieve it very effectively. My employer doesn't have to worry about how to pay me, and I can access and withdraw my money instantly and without hassle. I like the amount of options it gives me in one platform. I can access perks (which I'm currently using), I have a debit card that I can use without having to withdraw the money to my bank
Cons
I don't like the fact that we can't access physical cards. Some of us remote workers are digital nomads, or in my case for example, I travel a lot and work from neighbouring countries. It would be very helpful for me to have a physical card directly from Deel, because it's untenable to open a bank account for each country I visit. In my country of origin I'm experiencing very strong restrictions to banking, so it's difficult for me to even use my own banks in foreign countries.Another thing I don't like is the lack of options of crypto withdrawal. Coinbase is closing my account next month solely because of the fact that I'm from Argentina.
Response from Deel
Hi there,
Thank you for your kind words and for taking the time to leave your feedback. We're delighted to hear that you enjoyed using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A modern and cost-effective platform
Reviewed on 04/09/2023
Pros
The platform makes creating contracts, onboarding, and paying staff around the world extremely easy. The user interface is well-designed and easy to navigate.
Cons
Sometimes product changes happen too fast and there are errors in the automated systems.
Response from Deel
Hi there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product and service!
Reviewed on 28/07/2023
Pros
Ease of use, timeliness and willingness to help find the right product and solutions for our needs.
Cons
More information for us to already have on hand instead of needing to go to support with legislation and compliance.
- Industry: Utilities
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best way to hire abroad
Reviewed on 03/08/2023
Very positive! Customer success team and support were great and we've always had a good experience...
Very positive! Customer success team and support were great and we've always had a good experience with them
Pros
It makes hiring abroad easy! I would highly recommend it for any startup
Cons
Sometimes the UI is a little complicated
Response from Deel
Thank you for taking the time to share your positive experience with our customer support team. We are thrilled to hear that you had a great experience with us and our Success and Support teams were able to provide you with good experience. We appreciate your feedback and look forward to continuing to provide you with excellent support in the future. Thank you for choosing our service!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Deel Review
Reviewed on 31/08/2023
Pros
Ease of use. A good system that anyone can use with no issues
Cons
Nothing really. The platform is user-friendly and highly intuitive
Response from Deel
Hello!
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
Regards,
The Deel Team.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Deel is very easy to use, for a good price
Reviewed on 31/08/2023
I've been using Deel for over 8 months to get my paycheck. I think it's one of the best services on...
I've been using Deel for over 8 months to get my paycheck. I think it's one of the best services on the market to this day.
Pros
I enjoy everything about Deel. The interface is easy to use, the support team is excellent, even though there is rarely any need to contact them as everything works smoothly.
Cons
Big withdrawals (500 USD and more) to Binance and debit cards sometimes take a bit longer than just 10 minutes, which is not that big of a deal, but a con nonetheless.
Response from Deel
Hi!
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Regards,
The Deel Team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Seamless to use!
Reviewed on 29/08/2023
Pros
The functionality and convenience of using the web application.
Cons
Hmmm. I think the ability to edit an expense after submission would be a great feature.
Response from Deel
Hey!
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Regards,
The Deel Team.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Deel makes it easy to manage contractors globally
Reviewed on 14/04/2023
I've had a great experience with Deel, from implementation and ongoing support.
I've had a great experience with Deel, from implementation and ongoing support.
Pros
Deel is user friendly and easy to use, and it has global coverage to streamline the process of managing contractors or employees globally.
Cons
I wish Deel could provide the local compensation data.
Response from Deel
Hey there,
Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Industry: Internet
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Modern HR tool to ease remote hires
Reviewed on 14/04/2023
We have been a Deel customer for several years, and are overall very happy with the experience. It...
We have been a Deel customer for several years, and are overall very happy with the experience. It has made it easier for us to grow in markets were we do not have entities or benefits.
Pros
I truly like the EOR model of Deel. We have started using this feature more extensively and it has been a success for our ability to hire candidates remotely. We also use the contractor feature that is helpful to us as well, and is a cheaper option.
Cons
A company that grows changes a lot, and we have had quite a few CSMs over the years we have used Deel. Making building a relationship a bit harder.
Alternatives Considered
Papaya GlobalReasons for Switching to Deel
Price.- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlined Global Hiring and Payroll Made Easy with Deel
Reviewed on 09/05/2023
It has significantly reduced the time and effort required for our international hiring and payroll...
It has significantly reduced the time and effort required for our international hiring and payroll management, allowing us to focus on what matters most - our business.
Pros
Deel has truly simplified international hiring for my business. Its platform offers seamless compliance and management in over 150 countries, making it easy to hire talent from around the world without the hassle of setting up foreign entities. I particularly appreciate the localized legal contracts and the user-friendly interface.
Cons
While Deel has greatly improved our global hiring processes, there were times when I felt customer support could have been more responsive.
Response from Deel
Hey there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great options for remote jobs
Reviewed on 22/08/2023
Pros
Easy access to withdrawing money. The option to make quick deposits direct to the card was great, but the fact that it still has additional fees is inconvenient and adds up if you're aren't the type to make one big withdraw and if you do so the fee is still high
Cons
Additional fees for each withdraw that is made. Maybe it can be an option to only charge fees after 2 or 3 withdraws. In my case I make small withdrawals and by the month it adds up.
Response from Deel
Hello there,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! We're constantly working to improve our service and hope to exceed your expectations in the future.
Best regards,
The Deel Team
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Takes the burden off employers to hire globally!
Reviewed on 14/04/2023
I have had a great experience with Deel and it has allowed me to expand our talent across the world...
I have had a great experience with Deel and it has allowed me to expand our talent across the world without putting a burden on me and my team. I can easily get any information I need from them and [sensitive content hidden] who I work with are wonderful!!
Pros
I love the ease of use with Deel and the resources that have to make sure we understand what our employer costs are, and what the requirements are in each country. The support/client success team we have as well are the most responsive I have ever seen, and are so friendly, intelligent, and helpful.
Cons
It is quite costly when we wish we could hire more people globally but have to keep out budget into account.
Response from Deel
Hey there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and easy way to get paid
Reviewed on 31/08/2023
Deel has nothing been but a blessing for me, as an individual working remotely and expecting to be...
Deel has nothing been but a blessing for me, as an individual working remotely and expecting to be paid on time. I never had a problem with the platform, ease of use, convenient access and user friendly through and through. The support team is always a click away if I have any questions or concerns and the perks they offer is just a cherry on the top. Would highly recommend businesses to seek deel services.
Pros
Helps manage and contracting remote human resources. Makes payment process user friendly, straight forward and direct above all. Multiple payout options give user the liberty of choosing their preferred method. Perks of using Deel in form of advance payment on top of means to get paid.
Cons
Integrating crypto wallets and other payment gateways could be a welcome change.
Response from Deel
Hi there!
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Regards,
The Deel Team.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Helpful for remote contract management
Reviewed on 14/04/2023
Pros
We hire contractors across multiple states and countries. Deel has made it easier to onboard and pay them, as well as manage their contracts. It's nice to have everyone in one place.
Cons
The user interface can be a bit clunky at some times. Deel is constantly making updates to their platform and revising their workflows. Every update has improved the user experience so far.
Response from Deel
Hey there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Industry: Banking
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Deel Review
Reviewed on 11/08/2023
Pros
Easy to use and very user friendly. A breeze to use!
Cons
There's a ghost $5 fee charged to me every time I process my payment. This is separate from the $5 you charge. In total, I'm always paying $10 to tranfer my money out of the deel account.
Response from Deel
Hi there,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel.
Please know that the additional $5 fee on your withdrawal is not a Deel fee but a fee charged by the provider. More information about withdrawal fees can be found from this help article: https://help.letsdeel.com/hc/en-gb/articles/14391381019537-About-Withdrawal-Fees
Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Almost perfect for my usecase
Reviewed on 19/08/2021
I am very satisfied with Deel, as a receiver of payroll, as Deel has various options to withdraw my...
I am very satisfied with Deel, as a receiver of payroll, as Deel has various options to withdraw my earnings. I can even choose the currency, which is huge. The Deel card is just the icing on the cake for me, as this has allowed me to create prepaid visa cards on the fly and not worry about it getting leaked, as I can quickly disable the card myself from the portal.
Pros
Customer support. They are almost always available within minutes. Usually the hiccups are caused by my own trouble-making. They are very patient and will guide you step by step if required.
Cons
Nothing outstanding, honestly. If I have to complain, it would be the rough edges, that I had to face, but once the team received the feedback, most of the issues would be fixed real quick.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Deel tidbits
Reviewed on 11/08/2023
Pros
Ease of use of the product, how helpful the account managers are and the support team
Cons
Cannot run reports for time off - a summarized per employee/contractor would be very helpful
Response from Deel
Hello!
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
Regards,
The Deel Team!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Deel helps us easily manage our remote global team
Reviewed on 11/08/2023
Pros
Deel does everything to ensure compliance for hiring in countries outside of the US. I don't have to research anything - just choose the country, and they do it all for us!
Cons
I have had some struggles working with the customer service team - slow response times, not knowing our CSM no longer worked at the company, etc.
Response from Deel
Hey!
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We apologize if there was any delay on any request you submitted. If you still have something pending, please feel free to schedule a call with our Team and we will assist you: https://cal.com/team/deel-support-team/15min
We look forward to helping you in the future!
Regards,
The Deel Team.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Platform for Remote Worked
Reviewed on 22/08/2023
Pros
I'm absolutely loving Deel for receiving payments! This platform has made getting paid a breeze. The interface is so simple to use, and I've never had an easier time managing payments in different currencies.
Cons
would be ideal to store your money in deel and use with their card
Response from Deel
Hi there,
Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel, especially in making withdrawals!
Please know that Deel balance can't hold funds for more than 30 days. However, if you wish to have your funds held indefinitely, you may opt to activate or enrol in Deel Card in case you haven't, so you can transfer your funds from Deel balance to Deel Card instead. You may refer to this help article for more information about Deel Card: https://help.letsdeel.com/hc/en-gb/sections/4407745296657-Deel-Card
We're committed to providing excellent services and appreciate your feedback.
Best,
Deel Team
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most versatil, usefull and friendly online payroll platform
Reviewed on 09/08/2023
I have been using Deel around two years and I never have lost my money in the withdrawal process,...
I have been using Deel around two years and I never have lost my money in the withdrawal process, it has always been on time in my bank accounts, and it has been very easy to renew or sign a new contract. It has simplified my nomad style of life.
Pros
All the different payment withdraws that are allowed, the possibility to do a local transfer without a need of the SWIFT code for cheaper withdrawal costs, the possibility to withdrawal in many countries and the facility to select many withdrawal methods like crypto currency platforms, PayPal among others.
Cons
By the main use that I give it as an employee I think it matches all the requirements that I need, I haven't had any compliant against Deel.
Response from Deel
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User friendly and flexible
Reviewed on 24/08/2023
I'm receiving my contractor monthly payments via deel, I know exactly when my next payment is...
I'm receiving my contractor monthly payments via deel, I know exactly when my next payment is coming through, when it's delayed, and when I have it I can redirect it to my own accounts within minutes.
Pros
The amount of platform options integrated with Deel, makes it easy to access your payments anywhere in the world
Cons
The offers and discounts available are rather scarce and not really applicable globally.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Work with anyone, almost anywhere
Reviewed on 05/10/2022
Deel was great back when we started using it, and has only gotten better as they add features to...
Deel was great back when we started using it, and has only gotten better as they add features to make international payroll easier to deploy.
Pros
Deel's tools save time when it comes to payroll complexities like taxes and labor practices.
Cons
I wish some of the (compensation estimator) would allow a workflow to create a contract or add a new person to payroll.