BambooHR Reviews

The HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.

It irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.

The most impactful features often include centralized candidate profiles, customizable workflows, collaborative tools, and analytics. Many users find BambooHR easy to use due to its intuitive interface. Integration with existing business processes can vary, but BambooHR's integration capabilities generally help streamline HR operations.

for me as a recruitment consultant I find that the application is ergonomic, I have no problem using it because it allows me to organize my activity

When compared to competing HCM solutions, BambooHR's implementation is a breeze. BambooHR also provides access to a vast ecosystem of complementary tools.

Only the support staff can make adjustments to the settings. The system administrator cannot create new fields. Salary information is not concealed and can be seen by anyone who views the user profile, even though no record of such activity is kept.

BambooHR has revolutionized our HR management processes. The comprehensive suite of features is most impactful, with the employee database and self-service portal being particularly impressive. It's incredibly easy to use; setting up the system, adding employee information, and managing leave requests are all intuitive tasks. The onboarding and offboarding processes have been streamlined, saving us valuable time and reducing administrative headaches. Integrating BambooHR with our existing business processes was surprisingly smooth – it seamlessly integrated with our payroll and time tracking systems.

While BambooHR is a fantastic tool, there are a few areas that could use enhancement. The reporting and analytics features are good, but they could be more robust to provide deeper insights into employee data. Some users have found the learning curve a bit steep, especially when configuring custom workflows or setting up advanced integrations. Occasionally, the mobile app can be a bit slow to load, which can be frustrating when you're on the go. Additionally, while the customer support team is responsive, it would be great if they offered more in-depth guidance for complex configurations.

I've been using BambooHR now for about 2 years since joining my current company. I find it super easy to use as both an employee and an administrator and think the functionality and layout are great. My favourite features are the onboarding, reporting, job history, and vacation/leaves/PTO tracking. If I have a question about something, I can always find a very easy to follow video or article which almost always answers my questions and if not, their online customer support is excellent.

There are always functions that can be improved or added to a software system but nothing specific comes to mind right now. The only thing I can think of simplifying the rehiring process of an ex-employee that returns or comes back for another contract or work term.

I love that the user interface is clean, simple and easy to navigate. Honestly that makes it very attractive in that sense because when I am at work or looking for something after hours, I do not want to spend half of the time searching through. I also love that as a new employee at my company, the onboarding information was up front and easily accessible, therefore I did not need to go far to find out about my fellow co-workers or managers!Not only that, the name BambooHR makes it sound so cute and friendly, it personally makes me happy to see, and the fact that you can personalize your widgets and customize your front page to how you like it, 10/10 I recommend!

I wish there was a dark mode feature, that is something that eases my eyes, especially when I am looking at BambooHR at nighttime!

BambooHR is a platform with very well-designed features for the overall management of our company's human resources.It has allowed me to identify weaknesses and lazy employees that prevented better overall performance.It allows us to calculate salaries and deductions accurately, which saves us a lot of time.

It is an excellent tool, I have no complaints.

Modern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.

Is based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.

I have gone through implementation of payroll services with four different providers over the years and BambooHR was by far the easiest process with the fewest issues. While there was work involved, their expectations were very clear and they worked with us to determine the best way to manage unique situations specific to our company. The system is very intuitive and easy to use.

There are some small things here and there that we have encountered and have to work around, but customer services is always very responsive and help us find a solution. We have made suggestions to BambooHR's feedback team and they have already implemented some changes to help with some of these issues. They are always making improvements and additions to their products.

The software does have some nice features like Performance Management.

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.

BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.

Our business truly benefits from being able to track due dates for trainings and documents. Because we are education, there are a ton of clearances, health forms, and professional development that must be completed. Keeping this all up to date has been done in the past on spreadsheets and not available to everyone to see. Now we can access this as admins and be able to verify things are being done when they are needed.

We have also really enjoyed the integration of time tracking, to timesheets, to payroll. It has made our managers lives easier and saved a ton of time for them. it has also made everything seemless for me to run payroll and process benefits without thinking about it too much or taking multiple days to get it done.

I feel like we would really benefit from a follow up training or someone to talk to. Kind of like implementation where someone would just check in to see if you could be using things better or differently to be more effective. We do reach out to support a ton and they are great!!

Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

My favorite thing about BambooHR, in general, is that they are always trying new things and releasing new features. They just released a sync feature that syncs with TRAX Payroll software and cuts out the time needed to reconcile the 2 systems. The software is very user-friendly and you are able to find a help article about nearly anything you could ever want to know. One of my favorite features is the e-signing you can set up for HR documents. Our on-boarding goes a lot smoother not having to print out each form and fill out by hand. The Hiring module also works great. In that module, I love the ability to rate each individual candidate and keep internal notes about them. I really appreciate the ability to track conversations had with that candidate within the module so I don't have to hunt down the communication in my inbox each time.

I've only been able to find one single thing that I would change about the software and that is that I would make it possible for one person to be a manager for operations purposes and another person manager for compensation purposes. I've ran into the problem where the operations person doesn't need to see the compensation of their co-worker, but another person at a VP level should be able to request and approve compensation, essentially skipping over the Operations Manager for compensation purposes. I haven't yet found a way around it, so we just eliminated the Operations Manager from the profile and have the VP listed as manager, but this doesn't change my opinion that I would recommend this to anyone!

BambooHR is a popular human resources management software that offers a range of features designed to streamline HR processes and improve employee management.Here are some this I mostly like about this software:User-friendly interface: BambooHR has an intuitive interface that is easy to navigate, making it easy to manage employee data, track performance, and run reports.Comprehensive HR features: BambooHR offers a range of HR features, including payroll, time tracking, applicant tracking, onboarding, and performance management, all in one platform.Customizable options: BambooHR can be customized to fit the unique needs of your organization, allowing you to add custom fields, workflows, and reports.Strong reporting capabilities: BambooHR provides extensive reporting options that allow you to generate data-driven insights into HR metrics, such as employee engagement and performance.Good customer support: BambooHR provides excellent customer support, including a knowledge base, training resources, and live chat support.

Limited integration options: BambooHR has limited integration options with other software, which can make it difficult to sync data with other business tools.Expensive pricing: BambooHR can be expensive, especially for smaller businesses, as the pricing is based on the number of employees.Limited customization options: While BambooHR can be customized to fit the unique needs of your organization, there are some limitations to the customization options available.Limited mobile app functionality: While BambooHR has a mobile app, it has limited functionality, which can be frustrating for employees who need to access HR information on-the-go.Limited recruiting features: BambooHR's recruiting features are somewhat limited compared to other recruiting-specific software on the market.

There are so many positive things I can say about this software that I am not sure I even know where to begin. Implementation was a breeze, the look and feel of Bamboo is clean and intuitive, and there are so many options for an organization to really make it their own through branding and customization. Additionally, I am a huge fan of the amount of administrative control I have within the system. For me, this was a huge selling point.

Nothing is perfect. Not even Bamboo. Although they have made great strides in enhancing some of their features, they're still not as robust as some other systems in some areas. However, as an administrator and an end-user, I do appreciate how they listen to feedback from their customers and it shows in their efforts to continuously improve their product. The only "con" that would make me reevaluate our relationship with Bamboo would be a drastic price increase without any new features to justify it.

I found BambooHR very easy to set up, with a very clear, clean interface, a great mobile app and very easy to use for the employees. I am very impressed with the ease with which I was able to set up time-off policies and performance management, and the applicant tracking system is simple and collaborative. A great strength of Bamboo is the customer service - everybody I have spoken to is communicative, responsive, helpful, knowledgable - they seem to genuinely want to help. Their help documentation is very good and they keep clients up to date monthly with product developments and tips via video. Setting up forms for e-signature is awesome, and the newly introduced COVID tracker and storage of information has sensibly (and for legal reasons) been separated from other HR files.

I'd like to see more flexibility in creating sub-folders for file storage, and integrations with more payroll providers and the time-tracking could use a little more development, but I do like that Bamboo continues to improve in all these aspects and that stops me jumping ship even when there are limitations.

BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

It is simple to use, employees can guide themselves and electronic signatures are a breeze. When an employee moves to a different state, they need to complete a new tax form. To facilitate the procedure, we use BambooHR to request that document to be signed, which allows you to receive it faster instead of trying to email and call them. It saves a lot of time. It allows the new procedure for recruiting people to be very straightforward. Just upload your employment and contact information. Then send them a link to register with BambooHR and fill out the necessary forms.

On two occasions, I was asked to create custom reports through BambooHR. It is somewhat complicated to choose what data I want to appear in the report. We have standardized reports that are easy to access, but it is difficult to create a new one.

The platform offers us a good management of the documentation of our employees. It is easy to make detailed follow-ups about the activity of each employee, and their work time. The same thing happens with the follow-up of the candidates, and their abilities, because this is very complete. Another advantage of bamboohr is that the work can be organized so that specific employees can manage the rest. Bamboohr has proven to be a very reliable service, with which we can support all the work reports of our staff, and much more. The platform has also been of great help to achieve a more methodical workflow, and for the whole team to be aware of the skills and talents of each member of the team. Thanks to this we can create work strategies based on these skills.

Bamboohr offers a quite poor smartphone application. This is much better when used directly from the web page. The Platform does not offer enough communication tools. It does not handle motors of revision of curricular summaries, and neither it allows to administer criminal records (in the case of the candidates).