Ephesoft Reviews

Once everything is installed, configured, it runs stable. The software's primary function does meet expectations, which is to classify documents given that good training images are provided.

Support is not great. For issues, I usually end up finding my own fix/solution. Support is not very knowledgeable and their Dev team doesn't seem to know the fixes to more complex issues/bugs in their software. Lot of times, only given workarounds instead of permanent fixes to issue.

Installation/upgrades is a nightmare - when upgrading, there's a lot of manual file updates needed instead of just being able to do a simple in place re-installation that would retain the previous configuration/settings.

Random errors come up daily, and need to manually restart batches as a fix. Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch.
Constantly have to monitor the batches to make sure error'ed batches are addressed.

* More user friendly
* Less than a minute we can validate 100+ documents.
* Machine Learning is one of the key features which reduce manual configuration of documents.
* Fuzzy db option will helps user to fetch information present in database.
* Regex is the core part of Ephesoft which will help to get more accurate values.
* We can extract data from complex Tables with simple configuration.
* Ephesoft is the open source software where customer can write a custom script and same can be
integrated with Ephesoft which allows user to try new features.
* Last but not the least Ephesoft has Machine based classification which gives more than 85% accuracy.

* Needs to improve GUI a bit.
* Needs to improve Snapdoc mobile application.
* Nothing much to say about.

I would like to mentions the easy to use interfaces and API based integration with other systems.

We have no complaints at his moment and if we do have questions Ephesoft support is always there.

Simple to use the basic functions, yet a power solution. Easy to install and integrate into an enterprise.

Some functionality that should be standard needs to be scripted

-offered in the cloud
-lightweight infrastructure
-cost effective
-understands partnership and the value of client success
-# of successful implementations
-Strong story and compliment to RPA
-Mobile SDK
-Pricing model (do not pay per page)

I have nothing but positive things to say about the platform.

Very easy to train different document types and incredibly intelligent to learn with minimum training. Easy key value extraction training which is very efficient.

New version of Transact does not retain lazzoed data coordinates like previous versions.

Ease of use. Learning curve for the end customer is low

nothing really. the product is fast growing and feature requests are being incorporated in the upcoming builds

* Machine Learning - It has automatic table extraction and classification which reduces human interventions with the application
* Available in both cloud and on-premise
* Web-based application - all you need is an application URL to process any kind of data.
*Cloud hyper extender plugin - speeds up your processing by 80 %.
*Easy to learn and very easy to configure.
* Cheap and best tool available in the market

* Need to improve the level testing before releasing new updates as few or more bugs are getting are created for every new update.
*Nothing much to say about its capability and flexibility

The review and validation areas are nice. The clicking and highlighter feature is a plus. Only downside is that once you review/validate, it doesn't take you to the next batch. It brings you back to the main page for you to select the next batch to review/validate.

Editing, updating and setting up changes is difficult and not user-friendly. They direct you to their YouTube page that's filled with IT jargon and not helpful to regular Joe.

The ability to merge documents, change the type of invoice or backup, and correctly select the proper information before getting approved.

Hoping on the next update that tracking invoices with issues will be easier to find. Looking forward to all the great changes.

Simplicity, independence, ability to integrate, ability to enhance

Price is getting higher and higher. Maybe it could be better to divide license to smaller parts. As one customer can really use ~ 10% of ephesoft abilities but must pay 100% of license. There are also regions like Central and East Europe where there is necessary to set up special regional discounts from list prices, as this region is not so reach and all suppliers are doing special prices for this region.

Ephesoft Transact is a very useful piece of software for document capture and document workflows. The development UI is simple enough that a basic implementation can be set up very quickly as a proof of concept, but also has a lot of more advanced features that can be heavily customized to suit pretty much any use case. Is also more flexible than some of the other similar software I have used.

The only Con I can think of is that when I first used Ephesoft a few years ago, the documentation wasn't as easy to use as it could have been although Ephesoft have been working on that and it is fairly detailed now. No other cons that I can think of.

Ephesoft advanced document capture and data extraction solutions help businesses run more efficiently, increase information mobility and respond to changes in a cost effective manner by automatically classifying, separating, sorting and extracting data from documents in paper, fax and electronic formats.

We were overwhelmed with paperwork. It was costing us time and money. Since this product works on PCs, mobile and tablets it's been great for us. I would like to see an HTML web scanner solution in addition to the desktop capture.

Easily we can extract data from structured and unstructured document, Line item Matching,Db export, Email import.

Still we expecting much more features to update in ephesoft for customer wish

- Smart Document Capturing, Sorting, and Grouping
- Easy of Usage and Customization
- Advanced Reporting Module
- Value at Document Ingestion
- Logical Easy Integrations
- Cross-Section Data Extraction

- Rarely but seen performance issues for email attachments scanning for large volume data. It may be related to the configuration setting.
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- Advance level training is not available as self-paced online.
- No certification for Basic Ephesoft Training and just completion

I have found the Ephesoft software to be easy to implement and configure, allowing shorter and simpler implementation time. The architecture required feels lighter and simpler, and the results achieved have been solid.

I have not specifically encountered any cons. In my experience, we have not yet scaled this to very high volumes and this would be something we would want to review. However, overall experience has been positive.

Provide all type of extraction from different type of document

The reporting can be improved, currently its bit slow.

Much easier to configure and setup vs. some of its competitors. Supervised machine learning is a huge plus.

Some features desired by enterprise customers are missing

The speed and general features exceeded my expectations. Ideal for customers with very high volume of documents to be captured.

The user interface requires some learning curve, but once the customer gets familiarized with it, it's ok.