QuickBooks Desktop Reviews

QuickBooks Desktop

4.4 (2,456)
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Billing, Invoicing, and Work Order Management

Overall rating

4.4 /5
(2,456)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
3.9/5

88%
recommended this app
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2456 Reviews

Desiree
Desiree
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooks keeping you on top!!

Reviewed on 13/06/2024

Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company...

Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company versus using the online version for a side real estate business that I manage .

Pros

I love the increased features that QuickBooks desktop has versus the online software version specifically the ability to integrate business bank accounts and I love the ability to back up all files onto a computer instead of online where it’s backed up to a cloud and is at risk for it to be corrupted or lost at any time

Cons

Thing I like least about QuickBooks desktop is all the steps you have to go to in order to open and close the program so that your files always stay up-to-date. I feel like they should implement or create a easier start up and close out function.

Mina
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best user-friendly Accounting Software

Reviewed on 10/12/2024

Love it as the best bookkeeping software for small businesses

Love it as the best bookkeeping software for small businesses

Pros

Best software for small business.
Very user-friendly and minimal errors.

Cons

No controls or segregation of duties at all which might be a good thing in small businesses but bad for mid-size

Erica
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

QuickBooks Desktop Rating... C

Reviewed on 03/01/2025

I would rate it a C. Good for very basic minimal use.

I would rate it a C. Good for very basic minimal use.

Pros

QuickBooks Desktop is good very personal or very small business use to keep track of expenses.

Cons

QuickBooks desktop will no longer be doing updates. And has to much room for user errors. If someone tries to do bigger bookkeeping in it and does not know how to do bookkeeping it can get messy.

Sherri
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks is an excellent tool for a small business.

Reviewed on 17/10/2024

I started with QuickBooks when I opened my business and it has grown with us and met all of our...

I started with QuickBooks when I opened my business and it has grown with us and met all of our needs.

Pros

Making invoices and tracking accounts on QuickBooks is easy with QuickBooks. The on-line checking makes payments on my end trouble-free and keeps me accurate. I appreciate the updates; I feels better about security and ease of use with new features.

Cons

It ittok me a while to adjust from other products but QuickBooks Desktop is a much better software for my small business.

Alternatives Considered

Quicken

Reasons for Choosing QuickBooks Desktop

Needed more features, I owned dated software.

Switched From

Quicken

Reasons for Switching to QuickBooks Desktop

QuickBooks Desktop looked has more features for my needs and updates.
Melinda
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I like QBD

Reviewed on 02/12/2024

I've used it for several years for various companies and find it very user friendly. I also like...

I've used it for several years for various companies and find it very user friendly. I also like the 'audit tracking' function that let's you see who made entries.

Pros

Ease of use. The tabs are very logical to use and find how to do anything.

Cons

That the software is being phased out to be replaced by QB online.

Adeel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease and performant

Reviewed on 01/12/2024

Being on local network, accessibility was good with quick response.

Being on local network, accessibility was good with quick response.

Pros

Local setup and much secure. For a small team this is a great setup. Especially for us, as we wanted to integrate with our CRM software.

Cons

Remote access was an issue in this case.

Stephanie
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 26/12/2024

Overall easy to use and satisfied with the product

Overall easy to use and satisfied with the product

Pros

How intricately you can code items in different accounts

Cons

Sometimes experience glitch issues with payroll section also experience delays in processing sometimes which can be confusing.

Trevor
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Is a winner

Reviewed on 17/01/2025

Quickbooks desktop works well and user friendly

Quickbooks desktop works well and user friendly

Pros

Clean and easy to use

Cons

Was not connected to the web

Ellie
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product!

Reviewed on 14/01/2025

Positive and easy. Made my day to day inputs simple to perform.

Positive and easy. Made my day to day inputs simple to perform.

Pros

Intuitive and easy to use. My team also found it simple to navigate

Cons

Slow and glitchy at times! Definitely due to downloaded software and not through an internet browser

James
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product

Reviewed on 04/01/2025

Pros

Easy of use and ability to keep track of everything

Cons

We had to move to online for payroll aswell as Hmrc digital

Joe
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Everything You Need

Reviewed on 14/06/2024

The system is easy to use and provides everything I need to do my job well. The system works quick...

The system is easy to use and provides everything I need to do my job well. The system works quick and I don't have to worry about slow glitches.

Pros

QB desktop offers plenty of customization tools to allow you to maximize its features for your business. You can create and save many different custom reports and its ease of use allows you to find discrepancies in your data more efficiently.

Cons

The system could use a design update and be more effective in its multi-user mode functionality.

Alternatives Considered

QuickBooks Online

Reasons for Switching to QuickBooks Desktop

QB desktop was a better fit for our business.
Jessica
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dependable and Suitable Tool

Reviewed on 24/11/2024

QuickBooks Desktop is valuable in making every financial management swift.

QuickBooks Desktop is valuable in making every financial management swift.

Pros

QuickBooks Desktop is experienced in financial management

Cons

The part of costing and making estimates is challenging.

Lory
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Office manager

Reviewed on 18/11/2024

Positive as it is easy to understand and follow

Positive as it is easy to understand and follow

Pros

Easy to use with available help with qualified personnel

Cons

It will be discontinued within another year

Paul
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Using Accountant's Desktop for 10 years. Worse now then ever.

Reviewed on 18/08/2024

It has gotten much worse over the past 10 years. It is more expensive, and the product is worse. ...

It has gotten much worse over the past 10 years. It is more expensive, and the product is worse. I could handle the increased cost if they just would have left it alone. All of the "enhancements" over the past 10 years have not enhanced my experience one little bit. The complaints on the QB forums with Accountant's Statement Writer have been ignored. When one of their team posts a reply, "It can be done":, it actually can't. Then we have to reply that the posted information is incorrect and won't work. Now... recently... they just provided an "enhancement" "update" which has interfered with the functionality of statement writer and client-ready payroll reports, both which export to Excel, and both of which will only work with different older versions of Excel. Yes... that's what Accountants want to do... try to find two different older versions of Excel so that you can get Quickbooks to function properly. A call to ProAdvisor Support actually made matters worse. So, I figured out the workaround and called back so that they could screenshot my computer and report the issues to the next Level 2 engineers. It took another hour to explain the problems, for which there is no fix. Why am I unpaid for debugging their software. With no apparent enhancement over the past ten years, they should have just left the program alone and charged a modest fee instead of doubling the cost and making the product worse. I am paying more for a lower-quality program, using the "Accountant's" version. By the way... I've been a CPA for decades... began my practice before hard drives were invented. This is now currently the worst software I have ever used.

Pros

Originally, I liked the cost, and it was functional.

Cons

Exporting important Accounting Reports to Excel. Some of those reports SHOULD be written into the software, just like other accounting software programs. An issue for 10 years on the forums that Quickbooks has continually ignored.

Geoff
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

While it can seem complex, it is a vital tool for any business.

Reviewed on 05/09/2024

I have been using QuickBooks for about six years now. It was quite daunting at first because it did...

I have been using QuickBooks for about six years now. It was quite daunting at first because it did seem so complex. There are many features. Our usage has changed slightly over the years as we have moved some features to other software's that allow us to work more efficiently. Originally we used QB for all of the normal backend financial needs, inventory, work orders, job notes, estimates and much more. We slowly transitioned some needs over to a different software for jobs, work orders, deficiencies, quotes and even front counter shop usage. We still use QB for all of our financial needs, but QB and this new software can work together to provide service for all our needs. They talk to each other and work seamlessly together. As for QB by itself, I have been very pleased over the years and are completely happy with the performance and support we get while using the software.

Pros

When using QuickBooks correctly and to its upmost ability, I feel like the reports are one of the best features. You can run reports on just about anything you like based off how you use the software. From P&L to inventory and much more. I also really like how easy it is to add parts to be used for quotes. Quoting was super simple through QB.

Cons

One thing I don't like that isn't really a fault of QB is how it sometimes does not talk to other software's that we are using. It is setup in a way that is can, but we do have issues sometimes and need to run a few processes to push over invoicing between the two. Another thing that we aren't really excited for is being forced to switch to at least QuickBooks online as we have been using the desktop version. It looks like it is being discontinued here before too long and we will have to switch to online or lose our support for desktop.

Jennifer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Much preferred to online version

Reviewed on 11/10/2024

Pros

The program is easy to use. There are many reports that can be adapted to your needs. I was not properly trained and have managed to navigate and do everything I need to do. The find feature is excellent and can find transactions easily by check number, amount, name, etc. It's much better on the desktop than the online version. We have been using Quickbooks for many years and have had a great experience with it.

Cons

It's no longer being supported with security and updates, so we have to transition to online. Aside from that, it was hard that we only had two local computers with the program, so if we needed access from another location, we had to use a remote desktop. There's nothing from the cloud with multiple users.

Tammy
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop

Reviewed on 15/11/2024

My experience with QuickBooks Desktop is great! I give it a 5 star rating, I love everything...

My experience with QuickBooks Desktop is great! I give it a 5 star rating, I love everything about QuickBooks Desktop!

Pros

How easy it is to use. It's one of the best accounting programs out there and I highly recommend using it to everyone.

Cons

That they are trying to do away with the Desktop version. I love everything about QuickBooks desktop.

Kevin
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Comprehensive Guide to QuickBooks Desktop Pro

Reviewed on 10/02/2024

Positive Experience: "My overall experience with QuickBooks Desktop Pro has been excellent. The...

Positive Experience: "My overall experience with QuickBooks Desktop Pro has been excellent. The user-friendly interface and customizable features have made it easy to tailor the software to my specific business needs. Overall, QuickBooks Desktop Pro has been an invaluable asset to my business. My overall experience with QuickBooks Desktop Pro has been excellent.

Pros

QuickBooks Desktop Pro offers a wide range of features for managing finances, including invoicing, expense tracking, payroll management.

Cons

Limited Accessibility this lack of cloud-based access may limit flexibility for users who need to work remotely or access their financial data from multiple locations.

Darlene
Overall rating
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Service: QuickBooks desktop Pro

Reviewed on 28/03/2024

Pros

Ease of use and able to customize to fit our businesses' desires and needs. We can create custom reports, invoices, Chart of accounts to help us to track our business' financial health.

Cons

Cost. Since it's a paid software, some of us finds its cost a bit high especially for small businesses and or freelancers with limited budgets

Svetlana
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QuickBooks for quick and friendly results

Reviewed on 06/05/2024

Pros

It is user-friendly, but you have know the basic principles of accounting.
Reporting tools and customization options . Job costing reports are most sophisticated.

Cons

no direct line for live customer support

Erin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop Ease of Use

Reviewed on 16/10/2024

Pros

I really like the fact that it is easy to use. Ease of use and ability to get help when needed via the chat.

Cons

I really do not have any cons at the present time. I have been using it for over a year.

Melissa
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Business at your fingertips

Reviewed on 27/05/2024

Great.Experience so far.And I don't look in the future to switch from this prodactually i'm very...

Great.Experience so far.And I don't look in the future to switch from this prodactually i'm very satisfied

Pros

That is available on my mobile device.And I always have my information accessible

Cons

There really isn't anything about this product that I'm not satisfied with.It does make running my small business easier

Shelmith
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop Pro, a life saver for Small Businesses

Reviewed on 05/01/2024

My overall experience is just amazing, I used to dread accounting work, but with QuickBooks Desktop...

My overall experience is just amazing, I used to dread accounting work, but with QuickBooks Desktop Pro, this is now a walk in the park. I would highly recommend this software to all business owners.

Pros

The simple and easy to use interface. Everything works so smoothly.

Cons

No complaints, this tool has enabled me to run my financial records with ease.

Melinda
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooks Awesome!!

Reviewed on 09/10/2024

I used it for 15 years. It's a great program, easy ti understand

I used it for 15 years. It's a great program, easy ti understand

Pros

Love the report centre. It has everything

Cons

Takes more time than online version and obviously you need to be where you're desktop is located. Online can be done from anywhere.

Nia
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBook Desktop pro awesome

Reviewed on 27/05/2024

My experience with QuickBook I will recommend to anybody is a trustworthy and you will never regret.

My experience with QuickBook I will recommend to anybody is a trustworthy and you will never regret.

Pros

There invoice billing and there awesome customer service.

Cons

I like QuickBooks they do all ye job for you,make sure your billing and everything pay on time.