LS Retail Reviews

1. Highly Customizable.
2. Fully integrated with base product.
3. Support any API Channel across the retail API.
4. Lots of replication methods.
5. Profit oriented product.
6. designed for Retail industry ERP.

1. Need preview options in designing tables and other interface objects.
2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

Good for retail industries. Has most of the options required to run an operation.

The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch.

1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment

1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

The functionality LS Retail provide covers all the aspects of retail businesses.

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
LS Retail brings out the best features to enrich your Retail Business. You Can Customize the Product as per your Business needs and it helps to see the growth of the firm transparently.

We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen.

implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

the replication and data distribution functionality is very nice. store and membership management also very good.

the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.

Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

- One Platform (ERP & POS)
- Data Director is the best tool
- Scaleable software
- Priority on offers

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday
- On Mobile, local software can support on this a lot esp. hospitality
- Web POS, quite slow
- Hardware, your system required spect of hardware that very high performance esp. Store DB
- Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase
- Loss prevention should include in standard, the price is too high
- Still have some bugs
- 3 levels of items are not enough. (Division, Category, Product group)
- Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.

it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

1. Easy To use and configure
2. Complete Package for Retail and Hospitality Industry
3. Helping Team Member (Martin Kleindl )
4. Updated Technologies

1. Price
2. More Vertical should add(for e.g Jewelry )
3. Technical dump should be provide
4. Not to much focus on developing country

LS is 100% fully integrated into NAV functionality with direct and full connections with sales, purchases, inventory, and financials. All POS and Stores are directly connected to headquarters and everything in between for full visibility into all areas of business.

Two things - one is setup, because it is so flexible, setup is extremely complex. Once it is setup, little needs to happen and it is very flexible so changes can be made quickly. Second is VAT vs Sales Tax calculations - especially with prepayments. Software is based on VAT, but has Sales Tax (North America) built on top of / besides which can have rounding issues.

I am loving this LS Retail from beginning, my big journey with LS Retail and I am certified in LS2013. my most like part is DD, TS, POS setup related all activity. Hardware setup and testing with LS.

POS, DD, TS, Distribution, Distribution Location and Hospitality, menu Profile setup and Design.
also end of the day process, item setup and user and roles and permission.

wide aspect of functionalities that are available for users.

Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.

It has all the functionalities that makes it easy to use in variety of retail and hospitality industries. Easy to implement, flexible enough to make any change easily, real time data replication from store to HO is a plus.

Just one point: Make it more flexible and easy to use for hospitality industry.

Wide functionalities, professional solutions

Solutios for fashion and hospitality industry and loyalty solution

Highly scalable
Customizable
Based on Dynamics NAV
Based on SQL Database
Fast item lookup
Customizable layout
Lots of features

Poor documentation (both functional and technical)
Limited training availability
Poor error handling and debugging on POS
Complicate setup

The software is very intuitive and solves most of the problems you can find in the retail industry from gas stations to brick & morter retail. Be able to fuse all of this with an ERP as Dynamics makes possible to face critical solutions in real time. In my opinion the most comprehensive solution for retail at this time.

As any other software with big security features, can be overwhelming to face certain problems in this regard.

the ease of setting up and the information replicas

the documentation is not very clear on the portal

Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses

HR and payroll modules are not in detailed, integration with latest technologies is not available .

Processing is smooth, easy and user friendly.

No Cons. Is found by me yet even i think there is no cons in LS Retail.

Functionality and the way the data is structured.

Localization for INDIA, GST patch update.

Runs in MSFT platform, and has a Azure/MS public cloud version

Extensibility needs to be improved so SIs can implement a more maintainable solution