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207 Reviews

- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
High Functionality, Low Intuitiveness
Reviewed on 28/07/2019
As one of many different Learning Management Systems on the market, Brightspace foots the bill as a...
As one of many different Learning Management Systems on the market, Brightspace foots the bill as a solid platform that is student- and instructor-friendly. The layout is self-explanatory, and the default settings are appealing to many users. The ability to customize course elements, while being able to make use of embedded tools, such as calendars and rubric designers, makes this learning environment a safe bet for prospective clients.
As an instructor, I do find some processes to be a bit convoluted and unintuitive. For instance, assigning grade values and having these numbers populate in the grade book can be cumbersome. In addition, grading and publishing grades can be tricky if the correct options are unselected.
Overall, Brightspace presents an aesthetically appealing and functional product that has its own quirks, while boasting a host of benefits.
Pros
Numerous design and layout options
Embedded templates for rubrics and assignments
Cons
Some functionality is not intuitive in nature
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Online Learning Resource
Reviewed on 13/02/2023
Good, highly recommend for any online learner.
Good, highly recommend for any online learner.
Pros
I love how user friendly this software is. As a daily user, I can easily navigate the different portals on this software and find all my class's resources quickly. It is very organized, and has great assessible features such as clear text, and high contrasting colours. Grades are easily accessible, and there offer all features necessary to succeed in your course, eg. discussion boards, class list, attendance, course content etc.
Cons
The notifications are quite overwhelming, every time any professor makes any adjustment to their course you get a notification that piles up throughout the day. Moreover, the notifications for upcoming assignments are sometimes inconsistent, as assignments not done through the D2L will not show up at all, causing confusion for upcoming work to be done for the student.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Poor excuse for a modern LMS
Reviewed on 08/11/2018
No benefits realized.
Purely a frustrating experience having to use this LMS to manage my...
No benefits realized.
Purely a frustrating experience having to use this LMS to manage my post-secondary classes.
Pros
Nothing at all.
The LMS has a LONG list of features but nearly all of them are poorly designed and frustrating to use.
I have moved back to old solutions that I used before I was given this piece of software.
Clearly no teachers with any experience were consulted in the design of this.
There was a huge opportunity for D2L when they moved from their old solution to a new Cloud based one. They missed the opportunity
Cons
The interface was not intuitive. There were very few clear best practices in the interface. The way that you complete tasks changes depending on which part of the interface you are using.
Non-technical users will become quickly frustrated with the number of steps required to complete even the most basic of tasks.
The interface feels like it was built by different groups of developers and designers who didn't communicate with each other. Every developer had their own idea about how to accomplish a task.
Many default options are counter to what an actual teacher would need in their day-to-day tasks.
Nothing in the interface saves you work.
Every task prolongs how long it takes me to do something.
After months of trying to use this tool I have given up and am now searching for alternative tools that make my life easier not harder.
Response from D2L
We're sorry to hear you're having problems with Brightspace and want to help. Please feel free to reach out to me directly so we can discuss the challenges you're having and get you some help.

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for Online Learning
Reviewed on 20/11/2018
As a student my expirience with Brightspace has been nothing but positive.
As a student my expirience with Brightspace has been nothing but positive.
Pros
As a college student, I have used D2L for 3 years. I have taken a handful of all online classes whose only presence was via Brightspace. Brightspace has created a really nice online environment for classes, you can host all your content there, provide quizzes/tests within Brightspace. Theres even a discussion board for talking with other class members or the instructor. I like being able to work at my own pace, which is what an online class provides, and Brightspace provides all the features to host a well developed online class.
Cons
Auto-saving responses on tests doesn't work always. This is a relatively new feature though so, I'm sure it will get fixed soon.

- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Brightspace - excellent upgrade from D2L
Reviewed on 30/10/2020
Very convenient platform for distance education especially useful in the midst of the COVID...
Very convenient platform for distance education especially useful in the midst of the COVID pandemic, particularly ease of including images and video in course materials. Allowed us to manage course materials, provide timely quizzes, and manage student grades.
Pros
Has addressed many prior user problems experienced with D2L
Well-ordered, clean user interface
Easy to design different courses, quizzes, and tests with minimal investment of time.
Excellent grading features that calculate percentages easily.
Can easily switch from teacher view to student view to check the layout and identify problems before finalizing content.
Cons
Some of the menus are not intuitive. ie) I had trouble figuring out how to include deadline dates for assignments after which the software would no longer accept submissions.
UI interface is too spread out- it doesn't make efficient use of space on small screen tablets.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Brightspace was easy to learn as a student!
Reviewed on 22/01/2019
It allows for great communication between students and teachers and overall was simple to understand...
It allows for great communication between students and teachers and overall was simple to understand from both perspectives!
Pros
I enjoyed the formatting and how easy to use brightspace was compared to the previous software my university used. It made tracking grades and all of the content my teacher posted so much easier to follow. It also shows how your grades were compared to other students and allows you to track your own performance.
When I was a TA, it was also really easy to post news items, enter grades and insert comments on students' papers.
Easy to understand for all users!
Cons
It can be difficult to operate on mobile devices - there are less buttons to navigate the pages but it's not impossible to use.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good for online schooling
Reviewed on 09/12/2021
I like how easy it makes online courses.
I like how easy it makes online courses.
Pros
I like that Brightspace is easy to use. In previous online courses, we had used another program, which was a hot mess. Brightspace is user-friendly and really easy to find what you're looking for. The useability, however, depends mainly on the professor/teacher/whoever that may set up the course. Currently, everything is laid out in weeks, so each "module" contains what is due that week. Very simple to use, from a student standpoint.
Cons
I have noticed that when posting/replying to a discussion board, there are no notifications. And by this I mean there are no "push" notifications, so it's sometimes hard to see if people are responding to my post. Once I log in on a desktop/laptop, I can easily see if people have responded. However, if I'm using the app on my phone, it doesn't necessarily "pop up" and say that someone commented or posted something new. I personally would like a notification when this happens.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Good LMS but not all-encompassing
Reviewed on 26/09/2018
Brightspace by D2L was useful for implementing a live course's online material, but the program...
Brightspace by D2L was useful for implementing a live course's online material, but the program lacks important components that are necessary for online courses.
Pros
This Learning Management System is GOOD but not the best. It is great that D2L and Brightspace have an easy-to-use portal that differentiates between student, instructor, and even TAs. However, the options that come with competitors like CANVAS are far superior...
Cons
CANVAS, a competing LMS, provides more external resource use, such as Virtual Office Hours during Conferences, and even grouping students into smaller groups to use MS Office through Collaborations. Brightspace is user friendly for students but more difficult to manage for administrators/teachers.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
So far, so good! Wonderful new LMS for my courses
Reviewed on 20/12/2022
Using BrightSpace to connect with my students and manage my courses has been wonderful! Clicks...
Using BrightSpace to connect with my students and manage my courses has been wonderful! Clicks needed to accomplish tasks are very few (in contrast to our previous LMS) and publisher content for my courses integrates easily. Setting up tests and other assessments is a breeze!
Pros
The user interface is logical and intuitive. Support is wonderful.
Cons
So far, I haven't found anything I don't like! Hard to believe, but true. My institution has just moved to BrightSpace and I love it. Integration with my publishers appears seemless and course management is a breeze.

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
BrightSpace
Reviewed on 11/04/2019
Pros
A helpful platform for managing online courses. I especially like the ability for professors to create a checklist for each module.
Cons
Some of the email messaging features are a little clunky.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Brightspace, keeps users in the dark.
Reviewed on 16/12/2021
I have taught online for over a decade and used multiple different platforms, and I am sorry to...
I have taught online for over a decade and used multiple different platforms, and I am sorry to write that this is by far the worst program I have ever used. Editing tools are not named well. There is no instructor file or content repository for easy access. You have to drill down in multiple pages to make simple course edits, and guiding students is not easy. There is not a natural flow or progression where the student can easily move from one assignment to the next.
Pros
I know this is bad, but I can honestly say I haven’t found anything I like about the Brightspace program! The only good thing I can think of is the college has selected a bolt-on (Zoom) and it is important for live synchronous meetings. The recordings can be easily accessed from within the course tools.
Cons
Brightspace is not user friendly from an instructor’s perspective. Points have to be changed in multiple places. Constantly having to switch to the “student view” to see if instructions have loaded correctly or saved recent changes is not an efficient way to function or make course edits. You can’t add points when reading discussions, you have to go out to a separate page to enter points/grades. The list could go on and on.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Its okay
Reviewed on 08/02/2022
We had to move platforms and this seemed a good choice. Not as changeable as I though it would be...
We had to move platforms and this seemed a good choice. Not as changeable as I though it would be and to have them integrate anything new you have to submit and get on a "list" and get votes with the highest votes getting the work. Ridiculous. Hire more people. Service everyone. That's what companies do no?
Pros
The interface looks nice, and it's easy to sort student. The discussion board threading works well, and the left hand menu bar is easy to navigate. I appreciate that there are multiple ways to arrive at different areas in the course, and the seminar integration is really easy and nice.
Cons
I wish the seminar would let me review the actual comments as I grade, the integration of a competency based rubric is clunky, when you have a CLA as well as something else for an assignment one overwrites the other in a very maddening way taking multiple steps to finish up a grade. The announcements section is now difficult for students to read, but that could just be our set up as well.
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
I have used D2L almost daily for years and have never had an issue getting the info I need.
Reviewed on 17/01/2018
Pros
I have loved using D2L for both my undergraduate and graduate studies. It has made submitting and keeping track of my assignments very easy. I love that it keeps everything on one easy to navigate website. I don't know what other options are out there, but I can't imagine anything being more user-friendly for students than this!
Cons
I did not realize course access expires when I first started using D2L for my school work. I didn't bother downloading a lot of my class materials to my computer beacuse I assumed it would always be there for me to reference. I looked back a year or two later and saw that my classes had disappeared. I understand why, but I really wish there was a counter or notification before course removal so I could download any content I wanted. This is probably something managable by the school, but it would be great if D2L would notify the students.
- Industry: Primary/Secondary Education
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Brightspace: a powerful, but not the most intuitive LMS
Reviewed on 02/07/2015
Pros
Brightspace puts a lot of options at the user's disposal. It is a powerful, robust LMS that can be customized to fit a wide variety of preferences. As an admin and as an instructor, I really appreciated that the system did not lock me in to one way of doing things.
I also really like how much, especially in recent years, the Brightspace development team seeks for input from its users (and provides great forums for sharing ideas for improvements).
Cons
Currently, Brightspace does not have a very robust way of setting up communications throughout the course. They use a feature called "intelligent agents" for sending notices to students when they meet certain criteria (for example, sending a particular note to a student when he is inactive in the course or performs particularly well on an assessment). This feature, however, lacks a good deal of "intelligence" and is pretty restricted in what it can do.
I also feel that much of Brightspace is not particularly intuitive or streamlined. I'd like to see them improve on ease of use (without sacrificing power). A good example of this is the quiz feature where finding the exact page you need to get to in order to edit questions and grade values is a bit like a scavenger hunt.
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brightspace
Reviewed on 11/05/2022
My overall experience with BrightSpace is positive. Learners also find the LMS easy to use and...
My overall experience with BrightSpace is positive. Learners also find the LMS easy to use and navigate.
Pros
The most impactful features of BrightSpace are discussion opportunities, auto-grading, and navigation.
Cons
The cost of the LMS is the only drawback.
- Industry: Primary/Secondary Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great learning source if teachers know how
Reviewed on 12/06/2022
It makes learning accessible to all with its compatibility, mobility, and clear navigation for...
It makes learning accessible to all with its compatibility, mobility, and clear navigation for first time users. Their resources provide great service and always fix the problem when one occurs.
Pros
Brightspace is flawless. It makes seeing your grades, assignments, class resources, discussion forums, and online lectures accessible from anywhere. It is compatible with every device (laptop, desktop, phones). Brightspace help services are clearly stated and always available. Great customer service skills as well.
Cons
Brightspace is not the easiest when teachers do not know how to properly use it. A simple video how to guide for each feature would enhance all aspects of Brightspace.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent learning platform.
Reviewed on 28/08/2018
Pros
I took most of my master's level courses using this platform. After learning to navigate it, I became very familiar with it, and it was a decent platform for the professors to present material on. I liked how it would show notifications for discussion posts (particularly when someone would reply to something you had written). Also, it would alert you when a professor had submitted a grade for an assignment. These are great features that other learning platforms do not have, and I most definitely miss them when using those platforms.
Cons
It was not a very clean way to present material. It was a little cumbersome at times, took a lot of "getting used to," and was missing some features that would have been helpful that I had experienced on other platforms.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The support has been great. The tool itself is on par with others - not amazing but not bad...
Reviewed on 05/01/2018
If the organization is centralized, D2L seems to be the best choice for an LMS that I know of (I've...
If the organization is centralized, D2L seems to be the best choice for an LMS that I know of (I've been working in this space a long time!).
Pros
Our school needed a lot of flexibility and customization, as well as integration capability. They have a rich API layer that allowed us to create an "uber" system - a next-gen learning system that all appeared to be a single entity even though it was made up of multiple platforms.
Cons
The costs for flexibility and data are problematic - it's an issue for all LMS companies but it would be great to see more progressive thinking around our school's data.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
D2l as a Student
Reviewed on 08/04/2019
Overall I do like the platform because it is user-friendly
Overall I do like the platform because it is user-friendly
Pros
-My school uses a lot of the D2L platform, from learning experience online to binder.
-It is really easy to use and very user-friendly.
-I love the images that were used in the online classroom platform for D2L
-The chat-like function in the classroom is also very useful especially
Cons
-the locker room is a little bit outdated, I think they should add a function where students are able to type document and edit document while in the locker room in the class platform.
-In the D2L binder where PDFs document can be stored for studying purposes, I like this function but I wish that it would make studying ease by adding note-taking opportunity.
- Industry: Primary/Secondary Education
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Review of D2L
Reviewed on 18/03/2015
Pros
It has improved some things, like being able to cut and paste into discussions.
Cons
1. The layout is not clear to students. Many have problems locating things in the Content because they don't understand the structure.
2.When I log in as a student and go to discussions, even when I have "grid view" and "threaded" selected, I don't really see a thread structure, just a list of messages. Since I teach literature, discussion is essential to the course, but this makes it almost impossible to use really well.
3. When I'm logged in as myself and switch to "student" view, I don't see what the students see. I have to log out and log in as a different user to see that.
4.The grading and attendance features are not flexible and don't allow me to keep the kinds of records I need.
5. The email is much too limited.
6. When I add a new topic to a module, I can't reorder the list of topics, but have to move the new one up one topic at a time. This takes a very long time.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Feature rich, but not intuitive, LMS
Reviewed on 27/11/2018
Pros
The customer support team is excellent, providing very helpful advice and bug fixes almost at a whim! Whenever we've had a problem, Brightspace were they almost instantly to lend a hand.
There are a huge list of features on offer, allowing for a wide variety of lessons and exercises be taught.
The session in-activity is incredibly useful, we use this in shared-classrooms where its not guaranteed that the user will log-out when finished.
Cons
Not very easy to use, buttons and tools seem to be hidden away either within a menu or a seemingly random location.
Communicating with attendees via Brightspace is a pain, there isn't an easy way to send out bulk emails to students. There is some automated process here, but just sending out a basic text email to all students on a course would be very useful.
- Industry: Higher Education
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use content and record keeping software for educational institutions.
Reviewed on 08/02/2018
Use it for posting assignments, content resources and grades for students in a Mathematics class....
Use it for posting assignments, content resources and grades for students in a Mathematics class. Sometimes even use it for grading.
Pros
The everything in one place aspect of it. This means fewer different logins and software platforms to keep up with, which means more focus on things that matter.
Cons
Occasionally there is maintenance that prevents logins, but it is usually announced in plenty of time to make arrangements for alternatives. And they do try to make it happen during off-peak hours.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Brightspace is user friendly from a faculty perspective
Reviewed on 12/02/2019
Pros
The ease of use. Some of it may be how my university has set it up for the faculty, but I can jump right into a classroom and figure out what to do next. Grading is easy.
Cons
I think the Discussion area could be set up a little more user friendly. For instance, It's a little hard to see what discussions have been responded to and where I need to put my focus in responding back to students.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible for teachers
Reviewed on 11/12/2018
Pros
Nice look to the web pages as expected from any product.
There are many ways for students to view course content.
Cons
The workflow to setup the class and create activities and assignments is completely illogical. Managing the grades gets worse.
Dropbox folders, assignments are optionally associated with gradebook items. Gradebook items don't show up as graded until a dropbox evaluation is 'published'. Dropbox drill-down is cumbersome for the instructor in order to confirm or re-evaluate grades for individual students.
Constant slow total page-refresh any time simple changes are made. Save buttons stay highlighted even if no changes have been made.
There is zero help except to send the frustrated instructor to a community page, with no contact available.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Brightspace makes online learning easier
Reviewed on 11/12/2019
My experience has been good. I look forward to learning more about the capabilities of this new...
My experience has been good. I look forward to learning more about the capabilities of this new program. It seems promising!
Pros
Perhaps it is because we switched from Merlin's Blackboard Learning platform (which was terrible), but Brightspace has a much cleaner interface. The simplifying of certain aspects is also a plus, not to mention the ease of changing pages as a teacher instead of having to go into the actual coding.
Cons
Brightspace is new to me, so I am still sorting out some of the glitches and variations on the Blackboard Learn platform that we used to use.