QAD Redzone Reviews
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245 Reviews
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Increasing the associates' engagement and communication for 1000+ associates!
Reviewed on 24/05/2022
We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks...
We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks to Redzone, it is much easier to communicate major/minor news/issues across the factory. It also gives voices to the operators to notify issues and also take actions real time to resolve it!
Pros
I like how easy it is to understand/relate issues that is happening on the shopfloor. This helps to provide voices to associates to be able to take actions real time. It is also very to see who is winning and losing at any given time where people work harder to get recognition by winning.
Cons
Initial set up of getting infrastructure was little bit challenging with the long lead time of the TVs and iPads and installations.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
QAD Redzone Review by Ampro Industries
Reviewed on 05/09/2024
Pros
From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, [sensitive content hidden], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!
Cons
I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sandridge Review
Reviewed on 09/02/2021
The coaches and the team really care about changing behaviors and culture (particular callouts to...
The coaches and the team really care about changing behaviors and culture (particular callouts to [SENSITIVE CONTENT HIDDEN]) and that is commendable. They are always willing to listen on how they can improve the product. We're generally happy with the product, but would prefer it if the system forced employees to perform the correct function. Our employees will miss CCP checks and the system allows for this. We're working through it, but would like more functionality from the system on this.
Pros
I like the productivity module's focus on visual real-time feedback
Cons
The SPC module is difficult to use effectively and the Compliance module's inability to enforce checks to be completed has been a concern. Also, the Redzone TV's are constantly updating and not working properly. Not sure if this is a Redzone issue, but it's caused us to minimize the use of the TV's.
Response from QAD
Thanks for the review Christopher. I'm sorry that you have some issues, but hopefully the 7 out of 10 ranking reflects that the pros outweigh the cons.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Value of using Redzone.
Reviewed on 04/06/2024
Overall experience has been really good, the support we have received from [sensitive content...
Overall experience has been really good, the support we have received from [sensitive content hidden] has been outstanding! I think Redzone is a great tool and a positive move forward for our team.
Pros
Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.
Cons
We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Redzone is great
Reviewed on 27/03/2024
Pros
Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.
Cons
Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before.
Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most helpful tool for production.
Reviewed on 04/03/2024
Overall, this has turned out to be an amazing benefit for our production needs. We have had some...
Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.
Pros
This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.
Cons
There are some functions that need some updating. Some examples.
After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve.
When trying to contact support through the app the response is slow.
Some of the set up in the modules took a lot more work than originally understood.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enhancing Accountability and Communication in Sanitation Operations with Redzone
Reviewed on 05/03/2024
Pros
Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best.
I would also like to personally thank [sensitive content hidden]
, our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. [sensitive content hidden]
competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, [sensitive content hidden]
patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. [sensitive content hidden]
insights have boosted continuous improvement. We owe a great deal of our achievements to [sensitive content hidden]
professionalism and support. Thank you, [sensitive content hidden]
, for being an asset and driving force behind our journey towards operational excellence.
Cons
-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform.
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Improve Plant Efficiency with Redzone
Reviewed on 30/05/2024
Pros
Provide a better visualization of data tracking which can be use to help reduce product count loss in the future. This app improve the communication between shifts allowing everyone's voices are heard, from operators to maintenance and quality assurance. Shout out for coach [sensitive content hidden] for her superb guidedance and being impressively patient with our operators. The coach helps them become more eager to learn more about Redzone.
Cons
Not entirely a dislike about Redzone but some of our operators have no knowledge using new technology so they have difficulty learning the new software language. With the new compliance system coming in place, the operators also doing both paper batch record and EBR at the same time so it's creating more work for them, but hopefully this issue will end soon after we fully implement paperless system.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Redzone Productivity and Compliance
Reviewed on 11/06/2024
Great program with a lot of room to grow. Great team and amazing coaches who take their time to...
Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team.
Pros
The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.
Cons
Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Redzone in Pharma - intuitive and powerful!
Reviewed on 15/05/2024
Very positive. Change is hard at all times, but the intuitiveness of the system and the excellent...
Very positive. Change is hard at all times, but the intuitiveness of the system and the excellent coaching provided have enabled a quick and seamless transition.
Pros
Very accessible and intuitive. All of the workforce have responded positively.
Cons
We are using Power BI for analytics, as the in-house analytics is not configurable enough for our needs yet.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
3rd Party Audits Made Easy
Reviewed on 30/05/2024
Pros
Redzone makes 3rd party audits easy. All of the documents generated are searchable is a number of ways depending on what your auditor is looking for. In the past we have have spent an hour or so gathering documents now with Redzone this process takes minutes.
Cons
There is some heavy lifting that needs to be done up front, however once that is done there is very minimal upkeep.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best help ever
Reviewed on 14/12/2023
Wonderful!! Helpful tools, great implementation strategies and ease of communication
Wonderful!! Helpful tools, great implementation strategies and ease of communication
Pros
[sensitive content hidden] was super helpful in all aspects of implementation
Cons
People not using the tool provided until they realize the value in it
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective Communication
Reviewed on 25/07/2024
Pros
The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items.
Cons
The least is when action items are closed you are not able to see all action items closed to review history.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Crucial part of our Daily Operations
Reviewed on 17/11/2023
This app is a game changer for us here. From breakdowns to record keeping this app does it all. It...
This app is a game changer for us here. From breakdowns to record keeping this app does it all. It is a must.
Pros
Easy to navigate and communicate with the entire plant or just one individual.
Cons
It often logs out and have to sign back in, sometimes needed to reset.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QAD RedZone
Reviewed on 02/05/2024
Pros
Training sessions and user froendly software.
Cons
Change is hard. Implementing changes. More of an employee issue than RZ.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Building Momentum
Reviewed on 15/01/2024
Very positive. Better than previous experience with RZ in 2019.
Very positive. Better than previous experience with RZ in 2019.
Pros
I really appreciated the support from the Redzone Coach to help build the critical mass necessary for full adoption by the site team. It is often hard to get the momentum behind these deployment, and our coach was an expert in encouraging participation from resistant employees.
Cons
Only available on IOS. Lack of desktop interface.
- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great results with Redzone
Reviewed on 20/10/2023
We saw a major increase in proactivity.
We saw a major increase in proactivity.
Pros
The most impactful was the downtime recording that structured a sensitivity on stopping the machines for a non-valid reason. Communication improvement between departments and shifts was also a major benefit. It's a very user-friendly software for every level of employee. It was very easy to intergrade and everyone hooked up to it fairly fast.
Cons
As all integrations with new software comes with challenges but the support team and coach were very responsive.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone is the future and all production line should use it
Reviewed on 24/05/2024
Redzone is made it a lot easier to log our line downtime.
Is automatically logging the downtime...
Redzone is made it a lot easier to log our line downtime.
Is automatically logging the downtime duration and all I need to allocate those time downtime into the correct reason codes.
Pros
We can see all our line data on a screen and it allows us to know what's happening on our line, what's causing the downtime.
Cons
At the moment, I don't use the system enough to dislike it.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Team leader in the food mixing area after 2 months of use
Reviewed on 26/04/2024
we can see live data, before redzone we have no visibiliy on our machine performance, how much...
we can see live data, before redzone we have no visibiliy on our machine performance, how much downtime. now we can easily access all the information as well as past production runs. we can share our machine problems to the correct teams using the @ function.
Pros
Redzone helps us to record downtime, we are a food mixing area, we use the manual locations in redzone to record our machine uptime and downtime. We used to record it on paper but the information doesn't get review quick enough. with redzone, we can see live data for all our locations, we can quickly identify which location is not performing and give support to where is needed.
Cons
manual location requires extra steps in logging data. i wish the system can atomically detect the running status of our machine so we dont' need to manually tell the system.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Red zone review
Reviewed on 02/05/2024
So far very pleased with using it to keep track of problems that need resolved
So far very pleased with using it to keep track of problems that need resolved
Pros
Ease of use and training with [sensitive content hidden] was on point
Cons
So many things that can be done it’s hard to remember how to get to some options
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
On our way to paperless
Reviewed on 07/12/2023
[sensitive content hidden] was very helpful and made sure we were all comfortable learning. He...
[sensitive content hidden] was very helpful and made sure we were all comfortable learning. He always made sure all of our questions were answered.
Pros
Redzone helping us go paperless is going to save us time and help us keep track of what's on the floor real time.
Cons
There’s a lot to learn and I feel more training with [sensitive content hidden] would have helped.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Real time data tracking and downtime reduction with Redzone!
Reviewed on 24/11/2023
We used to manually record machine downtimes. We then had to manually input them into an Excel file...
We used to manually record machine downtimes. We then had to manually input them into an Excel file to generate daily and weekly downtime reports for our meetings. These were time-consuming tasks, and operators often forgot to input the data, resulting in incorrect data being logged. Redzone helped eliminate all these issues. The actual downtime is tracked by the sensors of the line. When the line stops and starts, the entire downtime is captured, and all we need to do is assign the downtime reason. We can now get more accurate data, and we can generate reports with just one click.
Pros
real time data tracking! we can now see the performance of the whole factory from the ipads. The app is very easy to use and we can also manage new users, products, etc very easily from the admin app. We no longer no need to manually recording downtime and Redzone is saving us more time and allow us to focus on reducing downtime.
Cons
it was confusing when we first set up. we can have assets, asset type and locations problems. it all made sense when we started using the system and this takes some time to get used to and requires some adjustments to fine tune to our needs.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Amazing for
Reviewed on 01/02/2024
Pros
Real-Time OEE monitoring. Digital data sheets and interactive checks. Chats between employees and management. Huddle groups and activities.
Cons
My only gripe is that Redzone is only available on iOS, but this is subjective as I've always been a Microsoft user.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone spiced up things in the spice factory
Reviewed on 22/11/2023
As we do not allow mobile phones in the factory, Having Redzone has helped communications within...
As we do not allow mobile phones in the factory, Having Redzone has helped communications within our factory significantly, we can now sent photos to describe problems, we can also assign actions to the right people and we can track actions in our daily meetings.
Pros
we no longer need to rely on people writtting downtime data with pen and peper, we can easily see live data and the data centre in Redzone makes very easy to look past production run or shift reports.
Cons
we hope to have voice input in the messaging functions and when we first set up the systems it takes some time to understand how the data is related and we had to make many adjustments
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
American Highway
Reviewed on 22/11/2023
Redzone has been easy to adapt to, the trainer is knowledgeable and helps you solve all your...
Redzone has been easy to adapt to, the trainer is knowledgeable and helps you solve all your problems.
Pros
I like that this is a platform for us to see what we have produced and away to communicate with shop floor
Cons
nothing it has very little flaws , even easy for people who are not tech savy to use with ease.