MyQ X Reviews
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28 Reviews
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ will cut your costs for printing
Reviewed on 07/04/2021
We really like that users have accsess only for their own documents when they print medical...
We really like that users have accsess only for their own documents when they print medical documents (they use passwords or IDcards, or via their mobile phones).
I would especially like to note the support - they will always answer any questions that arise.
Pros
MyQ is the perfect software for managing of printing process. You always understand what is happening in general and on each MFP separately (cartridge, errors).
We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy.
Integration or upgrading wasn't difficult for our admin team.
Cons
You need to make up your mind and switch to this software.
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great print management solution.
Reviewed on 22/06/2022
It was easy to deploy and very positive feedback from the users.
It was easy to deploy and very positive feedback from the users.
Pros
Easy to customize, user friendly and lots of security features.
Cons
We can't use release all on some devices like small printers and select jobs on others as the same rule applies on all.
The limitation is reported and will probably solved in a near future.
Alternatives Considered
PaperCutReasons for Choosing MyQ X
We needed integrated scanning to cloud and support for small printers.Switched From
Tungsten Equitrac- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Print management solution
Reviewed on 21/06/2022
Pros
very easy of use, intuitive interface and brilliant Print devices overview screen
Cons
Can't imagine what I miss with MyQ, latest edition solved many previous problems with support licensing
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Print and Scan Management Product
Reviewed on 22/06/2022
I have used MyQ for over 5 years and I have seen so many improvements. It a great product and so...
I have used MyQ for over 5 years and I have seen so many improvements. It a great product and so many of my clients agree.
Pros
The best feature is the customised tiles, I can create some many buttons and define what I want them to do. It could be a simple colour copy button or an advanced SQL query with data return to store the information in a DM. So much power.
Cons
Not all manufacturers have the same feature but they are developing this all the time.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What a beauty
Reviewed on 26/03/2021
This solution is so flexible and delivers an awesome user experince. With all the features MyQ...
This solution is so flexible and delivers an awesome user experince. With all the features MyQ delivers to you, there is no business case that you can‘t solve with this product.
Pros
Administration
Flexibility and customization
Intuitive User Interface
Easy setup and use
so much value for all business areas
Cons
Sadly actually no multi vendor universal printer driver
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Friendly system with nice UI
Reviewed on 26/03/2021
We implement it about 2 years ago and since that time we don´t need to take care about it. Our...
We implement it about 2 years ago and since that time we don´t need to take care about it. Our external IT provider installed it in about one hour and the system is so intuitive, that no one had problem with it. Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.
Pros
I liked most the design of UI which is fully editable to my needs e.g. I am using one click button to scan all invoices directly to cloud folder, which is connected to our external accountants - it save a lot of time.
It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc.
I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.
Cons
The mobile app doesn´t support Face ID so far , which should be good improvement of user experience.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ Administrator use
Reviewed on 22/06/2022
Pros
The ease of installation and maintenance. I've had had sites running on version 5.2 for 5 years with no issues.
Cons
No Support for Konica but that's not a MyQ issue it is a Konica issue.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ the best printing solution
Reviewed on 09/06/2022
i have installed myq in about 20 companies and till now no bad reviews
i have installed myq in about 20 companies and till now no bad reviews
Pros
ease of installation, configuration
deployment and many new features that comes with new patches
Cons
till now nothing, Each issue with MyQ is tackled rapidly with the support Team
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great solution with fantastic support
Reviewed on 21/06/2022
Solution is well developed and well demonstrated to the market, powerful.
Solution is well developed and well demonstrated to the market, powerful.
Pros
it is simple, easy and ready for high scaling
Cons
the new Epson Embedded was support great and fast in response
- Industry: Printing
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
#EmbraceMyQ
Reviewed on 21/06/2022
Pros
Ease of use..Understanding of features is not complicated and with a simple hands on training, one is good to go..Last but not least, its economical too
Cons
Nothing much on features....Wishing more success for the brand
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ is our product
Reviewed on 21/06/2022
My experience with MyQ is good.
My experience with MyQ is good.
Pros
Easy in configuration.Compatible with more brands and good support.
Cons
Stability problem. The terminal design is not very functional.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Product
Reviewed on 09/06/2022
Pros
Secure and Easy to deploy, use and integrate.
Very fastsupport (patching and quick fix)
Cons
We like MyQ, good product great team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ X is the best solution so far I evet tested and used.
Reviewed on 21/06/2022
Very nice solution. I will advise and sell anyone I know in the market.
Very nice solution. I will advise and sell anyone I know in the market.
Pros
The level of customization, easy to use, easy to add devices, easy to get reports.
Cons
There is nothing I don't like. MYQ X is the best already.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MyQ X Review
Reviewed on 21/06/2022
Pros
Very easy to use and set up. It mainly just works.
Cons
For multisite installations, there should be an easier way to set up all site servers faster than setting them up individually. Copying settings that are the same on every site server like terminal actions and SMTP settings.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good product
Reviewed on 09/06/2022
very good
very good
Pros
daily used features such as ease print and ease copy , scan to folder and reporting
Cons
availability options limitations . reporting limitations .
- Industry: Printing
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MyQ my First Choice
Reviewed on 31/08/2022
Excellent. Very Friendly Support Team, never let us down
Excellent. Very Friendly Support Team, never let us down
Pros
We are the market leader in MPS Business in Oman and MyQ X is our First Choice
Cons
Nothing really. MyQ we find adequate for our customer requirements
- Industry: Executive Office
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sehr guter Ansatz mit Luft nach oben
Reviewed on 27/07/2023
Pros
Zentrales Management mit einheitlicher Ansicht und personalisierter Bedienungsoberfläche.
Cons
Unter Canon gibt es seit langer Zeit nach wie vor Kompatibilitätsprobleme, welche nur langsam gefixt werden.
Response from MyQ
Dear Leander,
Thank you for taking the time to share your review with us. We truly value your feedback.
I'm happy to share with you that our team has been hard at work in enhancing our support for Canon devices, and as a result, our latest releases of MyQ X server and Canon embedded terminal offer comprehensive functionality. Moreover, we have introduced support for CPCA, which adds even more value to the overall printing experience. You can find the latest supported features for Canon devices at the following link www.myq-solution.com/myqx-canon
If you have any further questions or need more information, please don't hesitate to contact your nearest MyQ branch. Alternatively, you can reach out to us directly at [email protected], and we'll be more than happy to assist you promptly.
Thank you.
Best Regards,
MyQ Marketing Team
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelente compatibilidad
Reviewed on 02/09/2022
Muy buena solución de control y administración de impresión
Muy buena solución de control y administración de impresión
Pros
Es muy buena para implementarse en equipos Kyocera, súper transparente para los usuarios
Cons
Por el tiempo que tenemos todavía no encuentro punto de mejora
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reseña MYQ
Reviewed on 21/09/2022
Pros
La versatilidad que llega a ofrecer y las disponibilidad de opciones que nos ofrece.
Cons
Suele desconectarse del servicio y llega a ser algo molesto
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intuitiva herramienta, facil de administrar
Reviewed on 21/09/2022
Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en...
Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en lo personal me gusto la interfaz
Pros
Que con dos clis puedes hacer las cosas mucho más rapido, la sincronización es devolada, no tienes que esperar mucho tiempo para que tome los cambios
Cons
Con tema de migracion, han surguido algunos temas que se ha ido puliendo con el fin de mejorar el servicio.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Es el software con mayores funcionalidades para un servicio de impresion conralado
Reviewed on 02/09/2022
super maravillosa en todo sentido desde la instalacion administracion y uso
super maravillosa en todo sentido desde la instalacion administracion y uso
Pros
la personalizacion para diferentes funciones que te permite hacer
Cons
por el momento no hay algo que no me guste
Reasons for Choosing MyQ X
por la funciones que meda y los contadores exactosReasons for Switching to MyQ X
por las bondades u personalizaciones que me da- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple et efficace
Reviewed on 12/07/2022
Pros
MyQ X apporte les réponses efficaces en terme d'utilisation sécurisée avec son application embarquée personnisable.
- Les utilisateurs ont les fonctions qui répondent à leurs usages.
- L'administration des systèmes d'impression est simple
- Les multiples rapports d'utilisations apportent les infos nécessaires
Cons
Pas d'application embarquée avec la marque Konica Minolta
- Industry: Chemicals
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
MyQ
Reviewed on 21/09/2022
es perfecta en todas sus funciones
es perfecta en todas sus funciones
Pros
que se puede usar con facilidad y que se tiene un mejor control de el conteo de impresiones mensuales y de perdida de documentos
Cons
la perdida de comunicación con el servidor
- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Interface
Reviewed on 12/07/2022
Pros
Easy copie, Easy scan et file d'impression Follow me
Cons
Manque de fonctionnalité sur les copieurs Canon
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
El futuro, MyQ
Reviewed on 05/09/2022
excelente
excelente
Pros
Es una herramienta versatil y util para las empresas hoy en dia que permite llevar un buen control
Cons
Haria una mejora en el apartado de funciones del terminal para la creacion de escaneo a varias carpetas
