Open DevOps

4.5 (275)
Open DevOps is mission control for your DevOps toolchain.

Overall rating

4.5 /5
(275)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.0/5
Customer Support
4.1/5

94%
recommended this app
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275 Reviews

Gokul
Overall rating
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Atlassian JIRA Software Review

Reviewed on 23/01/2019

My Overall experience in JIRA is 3 years at this point and we started using it from the Year 2016. This is used in an project called recovery with the count of 25 developers from India/USA/Canada and several business end users on the same. The stiry was easily created and went thruough several phases till deployment. I would say JIRA ease my works in managing the stories since I am the PO for whole board and connecting developers/business end users for moving the stories and completing the same.

Pros

Basically there are lot of likes about this software:

1. Clear Tracking of what is going on in the project along with version needs to be deployed.
2. Ability to Use Kanban, Scrum and other Agile methodologies in JIRA Software.
3. Ability to flag the stories which is in impediment which will show to everyone on when it was started and when it was impended.
4. Easily keep tracking of Backlog for future works and deployments that needs to be made.
5. Ability to bulk update the stories for certain categories like version, points or any others.
6. Easy in terms of reporting to generate using JQL (JIRA query language).

Cons

Some of the cons in JIRA are:

1. Some times it was ended with deadlock leads to slowness. This happens when certain users running the report across the JIRA.
2. Security is less since we can see any ones board and get to know the statuses across the enterprise.
3. JIRA is costly since it per user licenses and whole organisation have to pay according to the usages.

Dilip
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Review of JIRA

Reviewed on 03/02/2022

As a software developer, I have used life cycle software for many software developments. For more than two years I have been using JIRA in software development. I found it really helpful to address daily developments using this Agile software development model. I have used JIRA software to develop multiple software while using the Agile approach to work for faster software development with continuous development and bug fixes. I found it really helpful to work with JIRA.

Pros

JIRA is one of the best known software used to develop and track software using the Agile method. Using JIRA is easy to track application usage and easy to assign to developers tasks. I have been working with JIRA in software development for over 2 years. At JIRA we used to develop software on the basis of continuous integration and continuous development.

Cons

Honestly, I haven't found a feature or functionality of JIRA that I dislike because it comes with multiple features that are really useful when communicating on a project with team members on the stories.

Alternatives Considered

ProofHub and Bitbucket

Reasons for Switching to Open DevOps

I choose JIRA because it's the overall package that is provided by Atlassian. In JIRA it is easy to maintain multiple projects, assigning stories, tracking issues, and moreover the user experience. It's easy to use and interact with the JIRA.
Brian
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Jira is good but not great

Reviewed on 28/12/2021

It was good enough for basic project management and reporting. However when I needed to do something that was not out of the box it was very cumbersome and required a lot of my time.

Pros

Web based product that was easy to deploy

Cons

Building automation was very cumbersome and did not always work. For example I spent way more time that expected to build a simple automation trigger that when a scope item is closd, all the children tasks under it should close.

Carla
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Jira is Great for Development, but only Good for Creative

Reviewed on 14/01/2022

A great way to track deadlines between silos and especially developers.

Pros

Jira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.

Cons

Jira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.

Alternatives Considered

Redmine

Reasons for Choosing Open DevOps

Wanted more customization

Switched From

monday.com

Reasons for Switching to Open DevOps

It had nice integrations like Trello and was easy to share between developers AND marketers.
Boris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best way to track time and tasks

Reviewed on 15/03/2021

I have used Jira in a few projects and every time it proved to be a reliable and productive solution. Mostly we use Jira to keep track of our developer's time in the Kanban board. It is a great tool that allows the developers to actually show us how hard they work and what tasks they tackled. Jira has increased productivity in all projects I used it in.

Pros

Tracking tasks is a time consuming effort, and one that is easy to forget. Luckily, there is Jira. Jira lets you track your tasks and time spent on them without encroaching on your day. It is easy to set up (once you know what you are doing), easy to use, and a delight to look at. It provides the time tracking and issue tracking tools that any serious project requires.

Cons

It is hard to set up the first time. You need to know which functions you need and which you should remove. But once you set it up and know how it works, it is a treat to work with it.

Alternatives Considered

Asana

Reasons for Choosing Open DevOps

Trello is a nice idea organization board, but for true time tracking and issue tracking we needed Jira.

Switched From

Trello

Reasons for Switching to Open DevOps

Mostly because it seemed more customizable of the two.
Roshni
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Maintain your workflow according to your priorities

Reviewed on 21/12/2020

The scrums boards are a delight to the heart while beginning each day of work. Work of software developers has become easy. Workloads can be fitted in a scrum board to manage the tasks effectively. It gives a view to keep a check on the completeness of individual work.

Pros

Sprint planning is easy and very helpful.
Productivity is enhanced many folds after using this.
Team work becomes stronger
Easy to convey things between a team
Easy to track team member's work
Team performance becomes efficient
Integration with tools makes the tasks efficient to process
Product road map made easier than ever
Used by software developers of Expedia

Cons

Certain limitations are:-
In the beginning it is difficult to get used to it.
Collaboration feature is missing
It is basically made for software developers.
A little expensive
In the beginning managing tasks can be a challenge

Charlotte
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great tool but difficult to integrate with other tools

Reviewed on 24/09/2020

I've had a mostly positive experience with JIRA, however there are a few things that JIRA could be doing better given the relatively high price tag--I would like to be able to do more customized reports/dashboards, and I would like to be able to create JIRA filters with stronger capabilities

Pros

Ease of use for both business (access mostly front-end reports, dashboards & Confluence) and developers (access mostly JIRA boards)

Cons

I'm currently trying to work with our developers to integrate Azure DevOps (where the code is housed) to JIRA in order to track code and link code with JIRA stories that are worked on. The apps to do this in the JIRA app store aren't great and we're encountering more issues than we expected. It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team no longer uses.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful software in business

Reviewed on 31/10/2019

I am working as software developer, therefore I use Jira on daily basis for 3+ years. This is a great help to see the bigger picture.

Pros

After trying quite a lot of progress tracking apps for teams this is the one I like the most. The design is really intuitive. And there's a lot of customizing options and ways to automate management processes.

Cons

Not that easy to set up and quite expensive even on standalone version.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best tool for Project & Product management

Reviewed on 22/03/2022

Very useful , easy to use and track and monitor project management activities

Pros

We used Jira every day for development and Product management for creating, assigning and updating tickets ,user stories and tasks.

Cons

Though it's A very useful and easy to use and riched with features but scrum methodology I think Azure devops board is far better in sprint management

Gabriel
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Expensive but extremely effective for project management

Reviewed on 11/01/2019

In a few words JIRA is a task tracking software that makes life easier when working on a project.

Once the initial setup is in place (easy to do for common scenarios ) all is left for an administrator is to manage the list of projects and user accounts.
Note that parts of the process (e.g.: customizing workflows) need to be done up-front, since this will become more complex once one or more projects are configured and in-use

As for usability, it is one of the best tracking systems I've ever used: as a developer/QA you can easily update the status of your work in a user-friendly way. As a manager, you can always get the overview you need by just opening a screen or a report (most of what you need is in place by default)

What's best about it is that as long as it is installed on-premises, it can be used as a central point of information for everyone involved with a project. The fact that it can be integrated with other common software industry tools adds further benefit from this.

In the end, I should probably add that I've been using all kinds of bug tracking systems for about 15 years (starting with ancient tools like redmine going through PivotalTracker or VersionOne or JIRA) and almost all of them were either missing features that I deemed important or "spartan" usage/layouts that constraint the usage.
JIRA just provides everything that's needed in completing a project out-of-the-box (whether it's Agile, Waterfall or Kanban or whatnot)

Pros

- Overviews & quick access to information
- Possibility to integrate with most commonly used systems (it integrates with pretty much all mainstream tools, nut just the ones from Atlassian) - you can integrate it even with continuous integration tools or test management tools (e.g. TestRails)
- Security control (everything is fine grained, tools to configure fine-grain access are already integrated
- Comes out of the box with the most common work scenarios (client onside/offsite, development only/development + product management, etc)
- Reporting (easy to extract the things that matter (whether this is worked hours or development velocity)
- Version management (easy to manage what features are grouped in a release, or what fixtures were done for which version)
- Workflows can be customized to match just about any real-life usage scenario
- Allows for both on-premises (self-hosted) installation and cloud usage.
- Configurable dashboards

Cons

- Pricing - it is prohibitively expensive for small companies, although they are making steps to minimize this with the new pricing models (e.g.: a few years ago they started allowing up to 5 accounts per project and unlimited projects, for a fixed yearly fee).

Mark
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Bug/Task Tracking Tool

Reviewed on 28/04/2020

Fantastic. Easy to use.
Not that I enjoy getting or dealing with bugs, but at least when we do, I can focus on the code problem and not with how to enter or manage the issue. Jira makes it easy!

Pros

Easy to use and follow. It doesn't bog down with too much process. And the process can be built as you want it.

Cons

Took a while to get use to where the + button was for adding a case.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

next level project management tool

Reviewed on 10/10/2019

Good tool for project managers and developers/analysts. Meets all modern requirements of a project management tool.

Pros

self explaining, a lot of ways to customize to meet your requirements in the project. Not only useful for project managers, but also for developers/analysts.

Cons

I have seen several instances and the tool seems to work a bit slow overall. Also when multiple users work on the same item simultaniously there are issues sometimes.
Dark theme is totally missing.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I have used Jira both as part of a team of developers and also as a Project Manager managing a...

Reviewed on 14/06/2018

Jira helped us to more easily manage multiple teams of software developers and gather feedback from end users for several large applications that we were developing which were at various stages of completion and usability. We were able to use our available resources in a much more optimal and seamless manner, which helped us to complete projects and resolve issues more quickly, easily track the status of specific tasks across multiple projects/teams and monitor productivity at various levels. Ultimately, this allowed us to both reduce development costs and complete our projects more quickly which in-turn increased our business revenue.

Pros

Jira is a very powerful tool for managing teams of software developers working on one, or even multiple projects simultaneously. It is very robust and feature-rich, with features such as setting up/managing individual tasks, coordinating development efforts across tasks/developers to maximize team productivity, managing/tracking issues & bugs, gathering feedback from non-technical users via Jira user stories and managing project backlogs. There in also embedded support for Scrum & Kanban boards, although I haven't personally worked with those features. The custom workflows allow users to setup and manage their projects & teams according to the needs of their business and their preferred software development framework and management style. Jira is a very comprehensive, all-in-one tool for managing smaller teams of only a few people, all the way up to very large teams of 100+ stakeholders.

Cons

Given the robust features and functions that Jira supports, there's a lot of depth and breadth to the software, so it can be somewhat complex and confusing to newer users, especially those who haven't worked much with project management tools previously. For project managers who are leading multiple teams simultaneously, things can get a bit overwhelming because the email notifications and project alerts can quickly start to become excessive, and there's no way to consolidate notifications across projects/teams.

Mohd
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jira Software for Agile Team to Track and improve

Reviewed on 03/03/2019

I have been using Jira for the past 3 years both as an administrator where I manage and optimize its performance and on the other hand I have also creating projects, workflows, screens and users. Jira is very helpful for those organizations also who wants to track their releases whether its small or big, or short term or long term. Jira provides facilities through which users can log in the timeline of their work and invites other developers in the team to provide their inputs. This will make your project to be connected at one place and moreover this connection in now not only limited to companies site Atlassian also offers cloud based solutions too.

The best part of Atlassian Jira is they always ahead in the race which gives you more options to expand your creation, I have implmented few projects in Jira where I have implemented full automation of logging the task and reporting it through Jira, and then assigning to right person. This whole process works very easily in the JIRA

Pros

Supports integration to most of the developer's tools
Complete freedom to design your own workflow and screens
An automated ticketing system can also be generated with its Command line interface and workflow
Customer Support is one of the best in the corporate industry
Multiple tools have given at user end to make admin changes easily like, Restarting tomcat, re-indexing or integration with SVN, git.

Cons

Expensive for businesses who are medium size
Upgradation of the software from one version to another requires real IT skills
If you want to keep Jira running smoothly it has the indexing feature to make it faster but sometimes those index gets corrupted and no one can help in restoring those data.

Gordon W
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Jira is a gold standard in software development, but beware the complexity.

Reviewed on 20/02/2019

At a basic level, the product is fantastic. It allows for the collection and organization of information that Product and Project Managers, QA folks and developers can all leverage and understand very easily and collaborate one.

Pros

Having worked with several QA and development teams, Jira is a fantastic tool which can be tailored to fit just about any software development project. I enjoy that the standard feature set is powerful and easy to setup, but it can also be expanded upon using custom programming or third-party extensions. Given the product's prominence in the marketplace, it's easy to get started with a new project and quickly get the entire team on the same page in capturing bugs, tasks and feedback and moving work through a process.

Cons

As flexible as the system is, there are times where Jira simply isn't able to accomplish a task in the most straightforward way. As a project planner, the number of organizational levels (Epics, Stories, Tasks and Bugs) can seem like an appropriate amount, but each of these levels need to be customized in order for the system to meet the fundamental requirements jira has in place out-of-the-box. What I least about Jira is that is seems to have an "attitude" about how work/tasks should be organized. As soon as you encounter something that is not in line with that attitude, you end up needing to tweak a lot of little things in order to get the result you want.

Gaurav
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Developer friendly best agile management tool

Reviewed on 12/05/2022

We have been using Atlassian Jira and other Atlassian products in our project for more than 3 years now. Its been a pillar for us to track overall project journey, right from tracking small subtasks to huge milestones. This tool is best for scrum master to have a single screen shared during scrum calls and thats enough. This tool is been used here as a multi-purpose tool for agile development, project management, collaboration, issue/bug tracking, backlogs and development tracking. So I would say this is one of my favourite tool while working in this DevOps culture and I would definitely recommend to have this tool in each project lifecycle.

Pros

1. Supports Issue tracking, task management, project management and collaboration.
2. Easy to create user stories, divide into sub tasks, track the progress of the tasks, label, categorize and prioritise tasks and we can get a complete picture of project goals.
3. Supports different reporting such as burn down/up charts, velocity charts, estimation, etc.
4. Out of the box many integrations, including atlassian confluence and bitbucket integration.
5. Highly customisable dashboards and supports sprints and kanban boards.
6. Task notifications and linking of tasks to other dependent tasks.

Cons

1. Sometimes it takes very long time to refresh/load the board.
2. Quite a learning curve since lot of features and sometimes becomes complex for new users. So initially its kind of time consuming to put efforts in learning the tool.
3. Sometimes get unknown token error and then we have to reload a page.

Wassim
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great product for managing software projects

Reviewed on 09/01/2020

It is been amazing and it helped us to get more organized during the development lifecycle of our products. Also, it could be very powerful on the automation side by adding a few add-one from the market place.

Pros

It is very flexible and customizable which makes it easy to manage every different kind of software projects whatever the size of the product is.

Cons

The flexibility of the system comes at the cost of usability, so it is a little more complex to use the advanced feature of the system like their query language

Alternatives Considered

Wrike

Switched From

GitLab
Jamie
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Took a little to get used to, but seems like a powerful issue tracker

Reviewed on 25/03/2020

I like JIRA a lot more than our old issue tracker, Trac. It's faster, and has a much cleaner, up-to-date UI. With the way our team leads and administrators created issue workflows, there's a lot of steps for the developer to do before a task is completed, which can be annoying, but keeps the devs honest and forces us to write down all the necessary info.

Pros

Jira has a clean, updated interface with powerful issue tracking features for managers, team leads, and developers. Features I like the most are the advanced issue search, integration with Confluence, easy navigation, quickly create new tickets and build sub-tasks, epics, etc. out of them. Our management and team leads like all the labels, components, and other content management features of the tools. If used correctly by developers, JIRA makes it easy to trace-down issues, and understand decisions made in the code. You can notify other users of issues with easy "@username" in the comments.

Cons

Formatting text can be a little tricky. Kanban boards don't come for free for all users. Sometimes it's slow in updating tickets (granted that could be our server it's hosted on...).

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lead platform, bad UI/UX

Reviewed on 27/06/2022

Pros

Quite powerful
Super customizable
Tons of integrations

Cons

Horrible UI
Bad performance
Features seemed to be designed to add bureaucracy in the workspace

Alternatives Considered

Azure DevOps Server and ClickUp

Switched From

Azure DevOps Server
Pankaj
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A tool to manage workflow

Reviewed on 01/02/2019

I personally like it when it comes to deliveries. I am currently working on 7 different projects and everything is configured in one tool. I needn't switch when working on multiple project at same time. Assignments, next level code move and print screen in comments. :) Awesome.

Pros

A great tool for Agile development. We are using it for production deliveries and I personally like it. Tracking ongoing developing, deliveries and going back to previous release, really awesome. Inbuilt feature to export items in excel so you can filter out and send to team membres. The one I really like is assignment. When a bug is assigned, all the parties are notified with all the udpates. this makes everyone to be on same page without any chain email and meetings.

Cons

The search feature in JIRA itself is not good. I personally have to type something in search field to bring search window and then I modify it. i was expecting dropdown based filtering on search but it doesn't have. Many configuration can lead to ovewhelming. Navigating around UI is something tricky and you need to know where exactly it is.

Nirav
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A widely used tools by product managers

Reviewed on 22/07/2022

Jira is a very popular tool amongst product managers and developers. Thus, a lot of the people in your team might already know how to use the tool and hence you do not need to train the team.

Pros

1. Works like bug tracking tool
2. Efficient project management tool
3. Easily assign the issue to anyone
4. Easy to search any existing story
5. Drag each of the stories into a single spring. You can prepare sprints in minutes if you have already created stories. All you need to do is assign a timeline to the sprint.

Cons

1. It is a complicated and heavy tool. Thus, it needs dedicated tech personnel to manage the same.
2. There are cheaper alternatives in the market.

Omar
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall review

Reviewed on 20/06/2022

Pros

Tracking issues that allow us to tracking bugs between developer and tester.

Cons

It is generally a good app, but it lacks the most basic feature, requiring me to use a laptop instead. The app would function for me if there were a copy issue URL button like the one next to the ticket number on the web version. Due to my habit of sending and referencing tickets across Slack, the lack of the ability to copy the URL to the clipboard makes this app nearly useless for about 90% of my needs.

Brandon
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We absolutely love JIRA. It's so powerful.

Reviewed on 20/04/2018

If you have an agile team (developers, marketers or anything) this tool is second to none. Getting an entire company working with an agile mindset and using this one tool will yield unheard of results.

Pros

We're a marketing team but use scrum development rules applied to marketing and JIRA has been an amazing, customizable tool for that. Automating workflows has been really powerful. Tracking points has made us far more efficient than we otherwise would be. It's greatest strength translates into it's greatest weakness. When you pack so much power and methodology into one tool it becomes a much more niche product built for specific people and can seem difficult to use. But, that's what we love about it. One you learn it, it changes the game.

Cons

In order to use JIRA you need someone or multiple people that really understand agile development and scrum to make it work. Otherwise, you won't be able to leverage it's power.

Ankush
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

JIRA for project management

Reviewed on 18/03/2021

It has been a great tool and made the lives of lots of developers, product managers super easy in order to track weekly/monthly, or quarterly progress and how many hours were spent on a project or task.

Pros

- Tagging issues with epic names helps in tracking and better management of tasks.
- Great integration with github so you can see commits and Pull requests.
- can be integrated with apps like confluence, slack, confluence.
- different stages to track issues like progress, review, production.

Cons

- Every time clicking on a link opens up in the same tab, there should be an option to setup open links in new tab.

- tracking History of an issue UI is a little weird and can be improved.

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

good project management software for Enterprises

Reviewed on 08/03/2019

as mentioned earlier, it is the steep learning curve that can deter users and hence we needed to retain their enthusiasm while training by showcasing some of the great functionality of this tool.

Pros

It is a very good tool for project management especially tracking project steps at a very detailed level and workflows for the various steps in the project can be incorporated into this software. It also facilitates communication with the all the members involved in the project when configured. Helps devops environment very well.

Cons

Since this software can get into great granularity, there is a very steep learning curve involved for users to get started with this great product. While it takes time to train users and get them comfortable, once they are past the learning curve, they seem to really enjoy using this tool.