Open DevOps Reviews

Basically there are lot of likes about this software:

1. Clear Tracking of what is going on in the project along with version needs to be deployed.
2. Ability to Use Kanban, Scrum and other Agile methodologies in JIRA Software.
3. Ability to flag the stories which is in impediment which will show to everyone on when it was started and when it was impended.
4. Easily keep tracking of Backlog for future works and deployments that needs to be made.
5. Ability to bulk update the stories for certain categories like version, points or any others.
6. Easy in terms of reporting to generate using JQL (JIRA query language).

Some of the cons in JIRA are:

1. Some times it was ended with deadlock leads to slowness. This happens when certain users running the report across the JIRA.
2. Security is less since we can see any ones board and get to know the statuses across the enterprise.
3. JIRA is costly since it per user licenses and whole organisation have to pay according to the usages.

JIRA is one of the best known software used to develop and track software using the Agile method. Using JIRA is easy to track application usage and easy to assign to developers tasks. I have been working with JIRA in software development for over 2 years. At JIRA we used to develop software on the basis of continuous integration and continuous development.

Honestly, I haven't found a feature or functionality of JIRA that I dislike because it comes with multiple features that are really useful when communicating on a project with team members on the stories.

Web based product that was easy to deploy

Building automation was very cumbersome and did not always work. For example I spent way more time that expected to build a simple automation trigger that when a scope item is closd, all the children tasks under it should close.

Jira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.

Jira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.

Tracking tasks is a time consuming effort, and one that is easy to forget. Luckily, there is Jira. Jira lets you track your tasks and time spent on them without encroaching on your day. It is easy to set up (once you know what you are doing), easy to use, and a delight to look at. It provides the time tracking and issue tracking tools that any serious project requires.

It is hard to set up the first time. You need to know which functions you need and which you should remove. But once you set it up and know how it works, it is a treat to work with it.

Sprint planning is easy and very helpful.
Productivity is enhanced many folds after using this.
Team work becomes stronger
Easy to convey things between a team
Easy to track team member's work
Team performance becomes efficient
Integration with tools makes the tasks efficient to process
Product road map made easier than ever
Used by software developers of Expedia

Certain limitations are:-
In the beginning it is difficult to get used to it.
Collaboration feature is missing
It is basically made for software developers.
A little expensive
In the beginning managing tasks can be a challenge

Ease of use for both business (access mostly front-end reports, dashboards & Confluence) and developers (access mostly JIRA boards)

I'm currently trying to work with our developers to integrate Azure DevOps (where the code is housed) to JIRA in order to track code and link code with JIRA stories that are worked on. The apps to do this in the JIRA app store aren't great and we're encountering more issues than we expected. It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team no longer uses.

After trying quite a lot of progress tracking apps for teams this is the one I like the most. The design is really intuitive. And there's a lot of customizing options and ways to automate management processes.

Not that easy to set up and quite expensive even on standalone version.

We used Jira every day for development and Product management for creating, assigning and updating tickets ,user stories and tasks.

Though it's A very useful and easy to use and riched with features but scrum methodology I think Azure devops board is far better in sprint management

- Overviews & quick access to information
- Possibility to integrate with most commonly used systems (it integrates with pretty much all mainstream tools, nut just the ones from Atlassian) - you can integrate it even with continuous integration tools or test management tools (e.g. TestRails)
- Security control (everything is fine grained, tools to configure fine-grain access are already integrated
- Comes out of the box with the most common work scenarios (client onside/offsite, development only/development + product management, etc)
- Reporting (easy to extract the things that matter (whether this is worked hours or development velocity)
- Version management (easy to manage what features are grouped in a release, or what fixtures were done for which version)
- Workflows can be customized to match just about any real-life usage scenario
- Allows for both on-premises (self-hosted) installation and cloud usage.
- Configurable dashboards

- Pricing - it is prohibitively expensive for small companies, although they are making steps to minimize this with the new pricing models (e.g.: a few years ago they started allowing up to 5 accounts per project and unlimited projects, for a fixed yearly fee).

Easy to use and follow. It doesn't bog down with too much process. And the process can be built as you want it.

Took a while to get use to where the + button was for adding a case.

self explaining, a lot of ways to customize to meet your requirements in the project. Not only useful for project managers, but also for developers/analysts.

I have seen several instances and the tool seems to work a bit slow overall. Also when multiple users work on the same item simultaniously there are issues sometimes.
Dark theme is totally missing.

Jira is a very powerful tool for managing teams of software developers working on one, or even multiple projects simultaneously. It is very robust and feature-rich, with features such as setting up/managing individual tasks, coordinating development efforts across tasks/developers to maximize team productivity, managing/tracking issues & bugs, gathering feedback from non-technical users via Jira user stories and managing project backlogs. There in also embedded support for Scrum & Kanban boards, although I haven't personally worked with those features. The custom workflows allow users to setup and manage their projects & teams according to the needs of their business and their preferred software development framework and management style. Jira is a very comprehensive, all-in-one tool for managing smaller teams of only a few people, all the way up to very large teams of 100+ stakeholders.

Given the robust features and functions that Jira supports, there's a lot of depth and breadth to the software, so it can be somewhat complex and confusing to newer users, especially those who haven't worked much with project management tools previously. For project managers who are leading multiple teams simultaneously, things can get a bit overwhelming because the email notifications and project alerts can quickly start to become excessive, and there's no way to consolidate notifications across projects/teams.

Supports integration to most of the developer's tools
Complete freedom to design your own workflow and screens
An automated ticketing system can also be generated with its Command line interface and workflow
Customer Support is one of the best in the corporate industry
Multiple tools have given at user end to make admin changes easily like, Restarting tomcat, re-indexing or integration with SVN, git.

Expensive for businesses who are medium size
Upgradation of the software from one version to another requires real IT skills
If you want to keep Jira running smoothly it has the indexing feature to make it faster but sometimes those index gets corrupted and no one can help in restoring those data.

Having worked with several QA and development teams, Jira is a fantastic tool which can be tailored to fit just about any software development project. I enjoy that the standard feature set is powerful and easy to setup, but it can also be expanded upon using custom programming or third-party extensions. Given the product's prominence in the marketplace, it's easy to get started with a new project and quickly get the entire team on the same page in capturing bugs, tasks and feedback and moving work through a process.

As flexible as the system is, there are times where Jira simply isn't able to accomplish a task in the most straightforward way. As a project planner, the number of organizational levels (Epics, Stories, Tasks and Bugs) can seem like an appropriate amount, but each of these levels need to be customized in order for the system to meet the fundamental requirements jira has in place out-of-the-box. What I least about Jira is that is seems to have an "attitude" about how work/tasks should be organized. As soon as you encounter something that is not in line with that attitude, you end up needing to tweak a lot of little things in order to get the result you want.

1. Supports Issue tracking, task management, project management and collaboration.
2. Easy to create user stories, divide into sub tasks, track the progress of the tasks, label, categorize and prioritise tasks and we can get a complete picture of project goals.
3. Supports different reporting such as burn down/up charts, velocity charts, estimation, etc.
4. Out of the box many integrations, including atlassian confluence and bitbucket integration.
5. Highly customisable dashboards and supports sprints and kanban boards.
6. Task notifications and linking of tasks to other dependent tasks.

1. Sometimes it takes very long time to refresh/load the board.
2. Quite a learning curve since lot of features and sometimes becomes complex for new users. So initially its kind of time consuming to put efforts in learning the tool.
3. Sometimes get unknown token error and then we have to reload a page.

It is very flexible and customizable which makes it easy to manage every different kind of software projects whatever the size of the product is.

The flexibility of the system comes at the cost of usability, so it is a little more complex to use the advanced feature of the system like their query language

Jira has a clean, updated interface with powerful issue tracking features for managers, team leads, and developers. Features I like the most are the advanced issue search, integration with Confluence, easy navigation, quickly create new tickets and build sub-tasks, epics, etc. out of them. Our management and team leads like all the labels, components, and other content management features of the tools. If used correctly by developers, JIRA makes it easy to trace-down issues, and understand decisions made in the code. You can notify other users of issues with easy "@username" in the comments.

Formatting text can be a little tricky. Kanban boards don't come for free for all users. Sometimes it's slow in updating tickets (granted that could be our server it's hosted on...).

Quite powerful
Super customizable
Tons of integrations

Horrible UI
Bad performance
Features seemed to be designed to add bureaucracy in the workspace

A great tool for Agile development. We are using it for production deliveries and I personally like it. Tracking ongoing developing, deliveries and going back to previous release, really awesome. Inbuilt feature to export items in excel so you can filter out and send to team membres. The one I really like is assignment. When a bug is assigned, all the parties are notified with all the udpates. this makes everyone to be on same page without any chain email and meetings.

The search feature in JIRA itself is not good. I personally have to type something in search field to bring search window and then I modify it. i was expecting dropdown based filtering on search but it doesn't have. Many configuration can lead to ovewhelming. Navigating around UI is something tricky and you need to know where exactly it is.

1. Works like bug tracking tool
2. Efficient project management tool
3. Easily assign the issue to anyone
4. Easy to search any existing story
5. Drag each of the stories into a single spring. You can prepare sprints in minutes if you have already created stories. All you need to do is assign a timeline to the sprint.

1. It is a complicated and heavy tool. Thus, it needs dedicated tech personnel to manage the same.
2. There are cheaper alternatives in the market.

Tracking issues that allow us to tracking bugs between developer and tester.

It is generally a good app, but it lacks the most basic feature, requiring me to use a laptop instead. The app would function for me if there were a copy issue URL button like the one next to the ticket number on the web version. Due to my habit of sending and referencing tickets across Slack, the lack of the ability to copy the URL to the clipboard makes this app nearly useless for about 90% of my needs.

We're a marketing team but use scrum development rules applied to marketing and JIRA has been an amazing, customizable tool for that. Automating workflows has been really powerful. Tracking points has made us far more efficient than we otherwise would be. It's greatest strength translates into it's greatest weakness. When you pack so much power and methodology into one tool it becomes a much more niche product built for specific people and can seem difficult to use. But, that's what we love about it. One you learn it, it changes the game.

In order to use JIRA you need someone or multiple people that really understand agile development and scrum to make it work. Otherwise, you won't be able to leverage it's power.

- Tagging issues with epic names helps in tracking and better management of tasks.
- Great integration with github so you can see commits and Pull requests.
- can be integrated with apps like confluence, slack, confluence.
- different stages to track issues like progress, review, production.

- Every time clicking on a link opens up in the same tab, there should be an option to setup open links in new tab.

- tracking History of an issue UI is a little weird and can be improved.

It is a very good tool for project management especially tracking project steps at a very detailed level and workflows for the various steps in the project can be incorporated into this software. It also facilitates communication with the all the members involved in the project when configured. Helps devops environment very well.

Since this software can get into great granularity, there is a very steep learning curve involved for users to get started with this great product. While it takes time to train users and get them comfortable, once they are past the learning curve, they seem to really enjoy using this tool.