OnSinch Reviews
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43 Reviews
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time is Money
Reviewed on 19/10/2023
Pros
With OnSinch now I have much less burocratic things to do to get my job done. And also the information is clear for my company and for the external staff that works for me.
Cons
We have so many features that sometimes to find what I want to change is a real challenge! :)
Response from OnSinch
Thank you for your review, Ana. It's great to know OnSinch has reduced the bureaucratic workload for you. We understand that having many features can be overwhelming, and we're working on making navigation even more intuitive. Thanks for choosing OnSinch and for your high recommendation
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onsinch is the one
Reviewed on 08/12/2023
Amazing from start to finish, the onboarding has been very smooth. Nothing is too much bother for...
Amazing from start to finish, the onboarding has been very smooth. Nothing is too much bother for you guys, and we're all now starting to get our heads round it.
Pros
Ease of use, ergonomically intuitive, yet highly comprehensive.
Cons
No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.
Alternatives Considered
PARiMReasons for Choosing OnSinch
Lasso is very limited, we were manually writing out time sheets, sending shift reminders, building jobs etcSwitched From
LASSOReasons for Switching to OnSinch
It had a strange way of allocating crew to locations if i remember rightly, but it was a while ago we looked at it.Response from OnSinch
Thank you, Paz, for the high recommendation. We're thrilled that you've had an amazing start with OnSinch. We're introducing the calendar view in January and we'll make sure to let you know when it's ready.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OnSinch is the best!!!
Reviewed on 11/10/2024
Best platform we have ever used, support is very help
Best platform we have ever used, support is very help
Pros
Has made the day to day of running the crew so much easier and more streamlined
Cons
There isn’t anything bad to say about the platform.
Response from OnSinch
Thank you for the great review, Anthony! We’re happy to hear OnSinch has made such a positive impact on your day-to-day operations and that our support team has been there for you. We’re always working to enhance OnSinch with new features to support your continued growth. If you ever have suggestions, we’d love to hear them!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
OnSinch Review
Reviewed on 17/10/2024
Pros
It does the whole system for us, from quote to invoice and all the crew organisation in between.
Cons
The scheduler still needs some work, but the system gets updated very regularly.
Response from OnSinch
Thank you, Matthew, for sharing your feedback! We're happy to hear OnSinch is supporting your full process. We’re always working to improve the scheduler and other features, so your input is super helpful in guiding those updates!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for a crewing company
Reviewed on 15/12/2023
Great team to work with with nice people. Work nice for our type of business (events).
Great team to work with with nice people. Work nice for our type of business (events).
Pros
It covers everything needed to run a crew company in an automated and complete way.
Cons
User interface and experience could be a bit easier / straightforward.
Response from OnSinch
We're grateful for your positive review, Hannes. It's fantastic to hear that OnSinch fully supports your company's operations. We appreciate your feedback on the interface and are committed to enhancing the user experience. Thanks for the top recommendation!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OnSinch - a perfect tool for all your events crewing & planning services
Reviewed on 14/12/2023
Pros
The ease of use, the implementation, the UI for the platform. Everything just works so wonderfully well.
Cons
Not applicable. Great tool for events crew planning.
Response from OnSinch
Thank you, Dorian, for your glowing recommendation. It's great to hear that OnSinch is the perfect tool for your event crewing and planning needs. Your appreciation for the user interface and functionality is a testament to our team's efforts. We look forward to our continued partnership!
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
More than expected
Reviewed on 29/12/2023
Once you start using it, you dont want to use anything else.
Once you start using it, you dont want to use anything else.
Pros
Ability to forget about excel sheets in case of staff scheduling.
Cons
Invoicing feature could be better, but is not very bad.
Response from OnSinch
Wojciech, we're overjoyed to know OnSinch has exceeded your expectations, especially in streamlining staff scheduling. We take your comments on the invoicing feature seriously and are dedicated to enhancing it further. Thank you for trusting us and for your strong recommendation.
- Industry: Events Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OnSinch - What else?
Reviewed on 16/12/2023
To be honest, I cant really imagine not using OnSinch anymore.
To be honest, I cant really imagine not using OnSinch anymore.
Pros
Easy to use yet really powerful tool. Everything you need in one place, integrated all together.
Cons
Cant really think of anything. Most issues I had was on old version and fixed in upgrade.
Response from OnSinch
Thank you, Jakub, for such positive feedback. It's great to hear that OnSinch has become an indispensable part of your workflow and we're glad the upgrades have improved your experience.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rock Buddies OnSinch
Reviewed on 09/01/2024
Pros
It's user friendly, fast and everywhere you need it.
Cons
I have to spend my time on it, my time is expensive.
Response from OnSinch
Thank you for your review, Jiří. We're glad to hear that you find OnSinch user-friendly and efficient. We understand that time is a valuable asset, we aim to make every second on our platform count for your business.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sinch for non-profits
Reviewed on 14/11/2023
Sinch is a great tool, quick, intuitive, and easy to set up, manage, and use. It helps greatly to...
Sinch is a great tool, quick, intuitive, and easy to set up, manage, and use. It helps greatly to manage especially larger amounts of people/projects.
Pros
Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people. On the other side, it offers complex functionalities and provides all information and tools for end-to-end workers/volunteer management.
Cons
The payroll module was not possible to implement additionally after the main instance runs.
The database import can be done only once, any after-imports need to be manual in order not to rewrite the existing data.
Response from OnSinch
We're grateful for your review, Lucie. It's encouraging to hear how OnSinch aids in managing your non-profit's extensive needs. We acknowledge the points you've raised about payroll integration and database imports and we seek to address these. We value your feedback as we continue to develop OnSinch.
- Industry: Events Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rewiew of satisfied user
Reviewed on 21/11/2023
The application is simple and clear. It has significantly helped me with my work for several years...
The application is simple and clear. It has significantly helped me with my work for several years now.
Pros
I appreciate the most in the application the ability, as an on-site coordinator for music events with 50+ participants, to handle everything. And that from a mobile phone. From recording arrival/departure times, through individual work assignments for employees, to the subsequent completion and closure of the event. At the same time, I would highlight the simplicity of managing multiple concurrent shifts at large events. I also have the ability to manage my overall workload, check my income, and have complete information about my work in one place.
Cons
The errors I encounter while using it are mostly caused by coordinator (user) mistakes. Therefore, apart from a few technical glitches (which were promptly resolved each time), I have nothing to complain about so far.
Response from OnSinch
Hi Andres, it's great to hear such positive feedback from an experienced crewchief like yourself. We're thrilled that OnSinch helps you efficiently manage multiple tasks and shifts at large events. Your satisfaction with our platform's functionality and our responsive customer support is a top priority for us. Thank you for relying on OnSinch for over two years, and we look forward to continuing to support your work!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thanks Sinch
Reviewed on 23/10/2023
The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily...
The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily to us, whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch, using Sinch gives me total confidence when accepting and booking large jobs.
Pros
Sinch totally revolutionised our operation, i enjoy using sinch daily, our team integrate well with the system, effortless production of bookings, timesheets and invoices.
Cons
The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch
Response from OnSinch
Robert, your glowing review is music to our ears! We're so happy that OnSinch has improved your operations and that our team has provided you with the support you need. Knowing that you enjoy using OnSinch every day is the best feedback we could hope for. Thank you!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
NextEvent srl review
Reviewed on 11/12/2023
It is easy to use, you can create the job description with hour and role.
People can candidate...
It is easy to use, you can create the job description with hour and role.
People can candidate themself to the shift.
Pros
It is very easy to use, hostess and [sensitive content hidden] can read all details of the job by themself.
It is user friendly and can contain all the information to work
Cons
Not flexible... we are waiting for 2 very important features: download the composit card in different languages and create directly the contract
Response from OnSinch
We value your review, Marina. It's great to hear that the ease of use of OnSinch is a significant benefit for you and your staff. Stay tuned for updates, and thank you for your trust in our software.
- Industry: Events Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OnSinch has changed our lives
Reviewed on 02/11/2023
Having such a versatile and easy-to-use tool has allowed the whole company to focus on specific...
Having such a versatile and easy-to-use tool has allowed the whole company to focus on specific objectives. We have more time to train people, find clients, etc. It is this versatility, working in the full spectrum of the light we see, that allows for excellent management of both the entire office team and employees in the field.
Pros
An all in one product, despite such incredible versatility every aspect is catered for.
Cons
I can't think of anything, it's a really successful product
Response from OnSinch
Patryk, it's wonderful to hear that OnSinch has made such a positive impact on your company. We're honoured by your perfect score and proud to offer an all-in-one product that meets your diverse needs. Thank you for your trust and high recommendation!
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied customer, highly recomended
Reviewed on 15/11/2023
Pros
I like the most its simplicity, it covers all our needs as a stuffing agency, the customer service is great!
Cons
I have nothing I can complain about. Maybe I would avoid upgrades after I already get used to something. But it is development, new customers are probably happy about it.
Response from OnSinch
Hi Ivana, we're delighted to hear such positive feedback from a satisfied customer in the staffing and recruiting industry. Knowing that OnSinch seamlessly covers all your needs and that our customer service meets your expectations is wonderful to hear. Thank you for your recommendation!
- Industry: Music
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolute satisfaction
Reviewed on 19/10/2023
Pros
OnSinch is an application designed for companies that are responsible for multiple employees and need to place them efficiently and effectively. It saves time not only for admins/coordinators but also for the employees themselves. Behind the application are qualified staff, willing to help at any time and solve any difficult problem.
Cons
From my position, I don't see a problem that needs to be faulted.
Response from OnSinch
Hi Patricie, your high praise means a lot to us. We're delighted that OnSinch effectively supports your music industry needs. Thank you for your trust in us!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onsinch or nothing
Reviewed on 19/10/2023
Exceptional. Eloquence would not be the same without OnSinch.
Exceptional. Eloquence would not be the same without OnSinch.
Pros
A wide variety of features and those small details that make the app surprisingly better every time.
Cons
Missing features: geolocation, push notifications, integration with whatsapp business.
Response from OnSinch
Hi Carlos, thank you for the great feedback! We're also very excited to share that, based on feedback like yours, OnSinch now includes geolocation and push notifications. We’re constantly refining the app, and it’s great to know that the small details make such a difference for you. Your suggestions are always valued as we continue improving. Thanks again for your ongoing support and kind words!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Volunteer usage
Reviewed on 13/11/2023
Pros
OnSinch is really good for use. Most likely every three days im using this platform for schedule my volunteers for their jobs. This tool is absolutely necessary for my work!
Cons
Nothing that i could say. Every part is good or try to be. I cant compare to other platform like this.
Alternatives Considered
Salesforce Sales CloudResponse from OnSinch
Hi Matous, we're grateful for your high praise. It's wonderful to hear that OnSinch is seamlessly integrating into your routine to manage volunteers. Your satisfaction is our priority, and we appreciate you sharing your experience. Thanks for choosing OnSinch for your non-profit!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hundred Strong
Reviewed on 06/11/2023
Our experience with OnSinch has been a pleasure and we are extremely grateful for the role it plays...
Our experience with OnSinch has been a pleasure and we are extremely grateful for the role it plays in our growth.
Pros
Hundred Strong cannot express our gratitude towards the OnSinch and it's people more, it is extremely crucial towards our success. The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.
Cons
Nothing we have disliked thus far with the system!
Response from OnSinch
Thank you, Shea, for such a glowing review! It's fantastic to hear that OnSinch has become an integral tool for Hundred Strong, meeting all your needs with its simplicity and efficiency. We’re committed to continuing to provide a system that supports your success.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thankful
Reviewed on 24/10/2023
Pros
Invoices, quotes and dashboards are very good parts of it.Also emails and sms to crew
Cons
it doesn´t adapt to the social security spanish law, therefore our crew costs doesnt calculate 40% of social security costs
Response from OnSinch
Thank you for your review, Laura. It's wonderful to hear that our communication features are serving you well. We understand the need for compliance with Spanish social security laws and are exploring solutions for this. Your input is crucial to our continuous improvement.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very usefull
Reviewed on 20/10/2023
Pros
suits best, great customer support, saves time
Cons
coudn't think of anything at this moment
Response from OnSinch
Thank you for your review, Marie. We're delighted to hear that OnSinch has been a useful tool for your civic organization. Saving time for our users is our goal, and we're happy to have achieved this with you. Thank you for your support!
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Opinion from BWS
Reviewed on 29/12/2023
Pros
-dont get bug ;)
-customer help- always on deck
-easy to learn software
Cons
-visually -> not so attractive
-problems with adding colors, images in CMS system
-our sms box often get freeze
Response from OnSinch
Aleksandra, we appreciate you taking the time to review OnSinch. Rest assured, we are working on improving the interface aesthetics and the SMS functionality to address these concerns.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good software for employees management
Reviewed on 29/12/2023
Pros
The most I like the easy access for adding tasks, orders, issuing invoices.
Cons
In tree builder i can't add group factor - only by clicking single positions
Response from OnSinch
Thank you for your positive remarks on OnSinch's employee management capabilities. Your feedback on the tree builder has been noted, and we're work to improve this feature to meet our users' needs.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 07/12/2023
Pros
What I like the most is that everyting is so easy. I am able to do all office activities much faster.
Cons
I havent recognized any bad things in app.
Response from OnSinch
Hi Radek, knowing that you can manage all your office activities faster with OnSinch is exactly what we strive for. Thank you for the high recommendation!
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beneficial and helpful since the beginning of the app's existence
Reviewed on 08/11/2023
Pros
Simplicity, time saving, user support, development. When you dream of the best workforce management app, it's nowhere near as good as OnSinch.
Cons
I never had the feeling that there was something wrong with OnSinch, or that something was missing.
Response from OnSinch
Stepan, we're honoured by your top marks across the board! It's great to hear that OnSinch has been a game-changer for your event services management, embodying simplicity and efficiency. Your complete satisfaction is our goal, and we're thrilled to have hit the mark with you!