Bright Reviews

Reminders automated and emails are automated

Tasks lists take time to update but has to be done so no cons actually

The cost is reasonable
Ease of on-boarding new clients
AML check link to Veriphy

No link to submit Confirmation Statements to Co Hse
Lack of workflow
Lack of link to other software

Its ease of use and the automatic reminders to clients

There was nothing I did not like about it

Deadline management, client interaction through the portal and the ease of document approval is but a few of the things that make this piece of kit genuinely helpful.

Still have to use accountants and tax software to prepare accounts and tax returns etc - I can only imagine how epic this would be if they developed integrated software to do that too - literally a dream!

The task list is my first “Go to” every single day!
It’s great as a diary for knowing what needs to be done by specific dates and keeps my workflow running smoothly

The extra charge for other members of staff. I think upto 3 staff users should be included in the one monthly fee originally quoted

Good value and very easy to use software that meets all the requirements of a payroll bureau and standalone payroll

Not much that we can criticise on the package

BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.

The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!

This software is fabulous, it keeps me organised, enables secure signing of documents, and looks professional. The customer service is great, any issues are dealt with promptly.

All pretty straight forward to use, I like the new tasks beta.

Easy to use. Great support. Love the way it keeps sending emails until client responds

I would like all the "how to videos" to have a spoken instruction

Holiday/hours tracking, pay rate management, tax compliant

Integration with Bizimply was little hard in the beginning but now it’s sorted

This software makes running a payroll easy. The interface is very user-friendly and inputting pay figures is a cinch. The software takes the legwork out of running regular payrolls by rolling over figures month-to-month and providing variance indicators

Setting up employer mid-year can be a little challenging until you understand how to input all the relevant information.

I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment.

I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10

There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.

Functionality, reliability and excellent customer service

Price could be a little bit more affordable

Very easy to use and to understand, high quality support

Customer service could have a webchat, sometimes AM becomes laggy

If you have just the slightest knowledge of payroll (used to use HMRC software), you will find BrightPay a breeze.
Its simple to use, all calculations are done for you. You can print detailed payslips, which was a first for me. I can also send information straight to our Automatic Enrolment pension provider. Has a great employee calendar to keep track of holidays, sick days and absences. As the title says, its so easy to use it is child's play.

There isn't anything negative I can say about this software, except the new cloud service that has recently appeared should be available without extra charge! It would be a useful tool to have for my employees!

Firstly, as a small company I use the free version of Bright Pay, nevertheless this is an excellent software package. As somebody who works with and designs software applications, this is an example of how modern, well written software packages can be simple and intuitive, to the extent that anybody can use them with minimal training.

To be honest, nothing. I'm really pleased with the product and the vendor - The product works well and even when I needed some help with support they were quick and prompt and sorted the issue...which was actually down to my own error. - Quick Books could learn a thing or two about software packages here...perhaps wish that Bright Pay could do the accounts also!

I've used this software over two years and while parts of it are clunky, I love the annual updates and ways they continually change the platform to make it user friendly. It really feels like they listen to customer suggestions and make changes. Our employees love the self-serve model whereby they can access all their pay information on their own without going to HR.

User customization could use some upgrades. I'd like to be able to change the formatting and most-used columns and set up my dashboard more to my liking. This doesn't mean the software is not usable, it's just a bit clunky and means I do not work as quickly as I'd like.