Creately

4.4 (213)
Write a Review!
The New Interface for Work

Overall rating

4.4 /5
(213)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.2/5

89%
recommended this app
Sort by

213 Reviews

Marcus
Marcus
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to Use Org Chart Software

Reviewed on 23/08/2022

I tried quite a few software options for org charts and this was the easiest to use and quickest to...

I tried quite a few software options for org charts and this was the easiest to use and quickest to deploy.

Pros

Creately has some decent templates to begin an org chart or mind map, although some more work could be put into the template selection. From the template, the edits are really easy and intuitive.

Cons

If you want to start from scratch (e.g. no template), the software is a little tricky for a novice to make something that looks professional. The template selection could be augmented to help provide more bases to start from.

Alternatives Considered

Lucidchart and Visio

Reasons for Switching to Creately

Easiest to use with best template selection for org charts
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intuitive interface with easy to use drawing tools!

Reviewed on 12/11/2024

Positive experience overall, I do like the software and the service.

Positive experience overall, I do like the software and the service.

Pros

The user interface is modern, easy to use and navigate.

Cons

Unable to export after one free export attempt.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Review for Creately

Reviewed on 13/11/2024

I don't remember having any complaints, so it must have been fine.

I don't remember having any complaints, so it must have been fine.

Pros

I don't even remember what this app does. Consider reminding reviewers in the email.

Cons

No clue. Wasn't memorable, obviously. aSorry.

Arun
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Arun's simple Creately review

Reviewed on 17/11/2024

Overall it's been a good experience me and I had recommended it to my friends as we were in need of...

Overall it's been a good experience me and I had recommended it to my friends as we were in need of such a platform to create diagrams for our recent mini project in college

Pros

The UI is simple tbh. I've tried many others but this one help me a lot

Cons

The free tier should have more features as currently is so limited yet it's good

Ferdynand
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective Visual Collaboration Platform

Reviewed on 08/11/2024

Overall, my experience with Creately has been positive. It has streamlined our project planning and...

Overall, my experience with Creately has been positive. It has streamlined our project planning and made visual collaboration much easier. I love how I can share diagrams with my team and get feedback quickly. However, I believe there’s still room for improvement, especially regarding advanced features and mobile usability.

Pros

I really liked the intuitive interface of Creately. It made it easy for me to jump right in and start creating diagrams without a steep learning curve. The real-time collaboration feature is fantastic; I could work with my team seamlessly, and we could see each other's changes instantly. The variety of templates available saved us a lot of time, and the infinite canvas allowed us to organize our ideas without feeling restricted.

Cons

On the downside, I found that the free plan has some limitations that can be frustrating, especially for larger teams. The mobile experience could also use some improvement; it’s not as user-friendly as the desktop version. Additionally, while I appreciate the features available, I sometimes wish there were more customization options for complex diagrams.

Brendon
Overall rating
  • Industry: Computer Hardware
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect experience

Reviewed on 10/11/2024

It was a tool that helped me in creating anything I wished to

It was a tool that helped me in creating anything I wished to

Pros

It is a versatile tool that helped me a lot.

Cons

Advertisements that always popped up when I was using the tool where too much and disturbing

Shae
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Tool for Collaborative Diagramming and Planning

Reviewed on 13/11/2024

Creately has been effective for collaborative projects, especially for visualizing workflows and...

Creately has been effective for collaborative projects, especially for visualizing workflows and mind maps. It’s straightforward, integrates well with other tools, and speeds up the planning process.

Pros

Creately’s interface is very intuitive, making it easy to create diagrams quickly. The templates and real-time collaboration features are also strong points, particularly useful for teamwork.

Cons

Some advanced features require a paid plan, which could limit users on a budget. Occasionally, minor bugs affect user experience.

Alicia
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A college must have

Reviewed on 11/11/2024

My experiences have been nothing but positive. I have received an A on all of my assignments used...

My experiences have been nothing but positive. I have received an A on all of my assignments used by these templates.

Pros

I love the many charts and visuals. This has helped me so much to download maps for my college assignments. It's so easy to download and use the possibilities are endless to make your assignments stand out from others.

Cons

I love everything there is no need for change.

Jennifer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to create an organigram

Reviewed on 07/11/2024

It took me some time to find out how things work on Creately with my 49 years :-), but once you get...

It took me some time to find out how things work on Creately with my 49 years :-), but once you get a feel for it, it is a great tool to create structure in your company using these tools. Our company used it mainly to create the organigram of our company and I would recommend it to other people.

Pros

It is possible to make huge company organigrams with Creately and easy to download afterwards.
And if you have questions, it is easy to reach out to Creately personell.

Cons

It was frustrating for me in the beginning, because it took me some time until I figured out how Creately works.

Kristina
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Highly recommend

Reviewed on 18/11/2024

Good. I recommend others to use it. It is well put together.

Good. I recommend others to use it. It is well put together.

Pros

Organized and professional. They really care for the needs of their customers.

Cons

Faster response time. More avenues of communication.

Andualem
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Creately: A Versatile Tool for Medical Device Researchers

Reviewed on 07/01/2023

As a medical device researcher, I use Creately in a variety of capacities to meet my specific needs...

As a medical device researcher, I use Creately in a variety of capacities to meet my specific needs and goals. One potential use of Creately is collaborative drawing, which allows me to create and share drawings with my team in real-time. This can be useful for brainstorming sessions and sketching out new concepts. Another potential use of Creately is prototyping, which enables me to create interactive prototypes of my designs and test and iterate on my ideas more efficiently. I also use Creately to create diagrams, flowcharts, and other visual representations of complex systems or processes. Additionally, Creately can be a useful tool for creating visual aids for presentations, such as infographics or charts, which can help me communicate my ideas more effectively. Overall, the specific ways that I use Creately will depend on my needs and preferences as a medical device researcher.

Pros

One of the things that I liked most about Creately as a medical device researcher was its versatility. The software offered a range of features and capabilities that I could use in a variety of capacities, such as collaborative drawing, prototyping, diagramming, and creating visual aids for presentations. This versatility allowed me to use Creately in a way that was most helpful and relevant to my needs and goals as a medical device researcher. I also appreciated the intuitive interface of Creately, which made it easy for me to use and learn the software. Overall, Creately was a valuable resource that I enjoyed using in my work as a medical device researcher.

Cons

One of the things that I liked least about Creately as a medical device researcher was that the software was web-based and required an internet connection to function. This meant that I was unable to access my drawings or collaborate with my team if I did not have an internet connection, which could be inconvenient at times. I also found that the software had some compatibility issues with certain devices or web browsers, which could cause lag or other performance issues.

Mariana
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing app :)

Reviewed on 06/08/2024

It has been amazing, have been using it since highschool it has been my best friend even now in...

It has been amazing, have been using it since highschool it has been my best friend even now in college

Pros

I love the way that it is such an easy tool tu use, it is comfortable and practical

Cons

The price of the subscription, I would love a student discount :)

Response from Cinergix

Hi Mariana,

Thank you, appreciate your feedback. You can submit a request to receive the student discount through here: https://creately.com/product/education/

Mohamed
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A client reviewe

Reviewed on 10/11/2024

Was very useful as i use it for my academic projects and studying

Was very useful as i use it for my academic projects and studying

Pros

The easy for use and templates and the UI

Cons

The wotkspace was not saving the progress sometimes

Venkat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Capterra Review

Reviewed on 11/11/2024

It's a Good Experience with the product usage.

It's a Good Experience with the product usage.

Pros

Easy to use and very user friendly. UI is very simple to understand.

Cons

No fault as of now.

Benjamin
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Free Model

Reviewed on 15/11/2024

Pros

The free model is great for how much you get out of it, and the user interface is more than easy to work with.

Cons

I do with it was possible to collaborate on the free plan or export at least as JPEG or PDF, but its workable.

Umang
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Visualizer Tool

Reviewed on 18/11/2024

Overall experience was great and user friendly. Nice interface and features

Overall experience was great and user friendly. Nice interface and features

Pros

The user interface, the features and ease of use.

Cons

I didn't feel anything missing or to be stated as a con.

Vishnu Vardhan
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My view of the application

Reviewed on 11/11/2024

I like to use the application when I feel I need to sort the thoughts out

I like to use the application when I feel I need to sort the thoughts out

Pros

I like the interface and how easy it is understand the flow

Cons

Though the interface is good I didn't like the limited options of diagrams

Rohit
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Creately Review

Reviewed on 18/11/2024

Pros

Very easy to use and has all features required.

Cons

There should be a tutorial in the start for some little knowledge.

marco
marco
Overall rating
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

Save your money for a better app

Reviewed on 08/01/2015

Creately is a fairly intuitive and easy to use app. And it is quite inexpensive compared to the...

Creately is a fairly intuitive and easy to use app. And it is quite inexpensive compared to the competition

Unfortunately, it is by no means presentation quality at all. Professionally, it would be suicide to present anything that comes out of this app. I purchased Creately for flowcharting and wireframing. I can use it for neither for the following reasons.

1. no rulers or guides.
2. the type is not center justified correctly on any shape you try to use.
3. The center of the parallelograms are off center. So when you try to align a vertical column of shapes the parallelograms make your chart step to the side.
4. Scaling. If you try to scale the stop/start shape. It distorts....and not just a little bit.
5. The 1-click create other objects command only allows you to create two different objects. The problem with this is that if you are using a specific color style or font, you have to format the shapes that weren't included in the command.
6. there is no (no fill) option for any of the shapes. So if you try to use the swimlanes you can't see the grid.
7. The connecting lines will put up a fight. Especially when you don't want them to.
8. If you need to use this work for a presentation, you will need to import the file into illustrator and then fix everything to the extent that it is just faster and easier to do it all in illustrator.

Response from Cinergix

Hi Marco,
Thanks for using Creately and taking the time to leave a review. Although we agree with some of your points some are bit off the mark. I'll try to address them one by one.
1. Agree. Will talk with dev team about adding a ruler.
2. Disagree. As soon as you type the text is center justified.
3. Agree. Will ask the dev team to fix this.
4. Disagree. The start/end scale seems to scaling as required.
5. Disagree. 1-click create adjust according to the context/diagram type. For example when drawing a flowchart by default you can create a process, decision or a start/end.
6. Disagree.There is a fill option in the toolbar. To see the grid when using a swimlane, select the swimlane, click "Fill" and check the "No Fill" option under colors.
7. Agree. The connecting lines adjust according to the diagram. Its done to speed up diagramming and most of our users appreciate it. But in a large complex diagram it can be a hinderance.

Most of this probably happened because we did a poor job of educating our users. And we'll definitely work on improving our help section. If you feel what we've mentioned is wrong or not sure about anything above please drop a mail to [email protected] and probably we can convince you with a live demo or work together to resolve your issues.

Thanks again for using Creately and hope to see you coming back soon.

Sincerely,
Creately team.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended for businesses and individuals

Reviewed on 21/03/2019

Creately is highly recommended for businesses and individuals which create a large number of...

Creately is highly recommended for businesses and individuals which create a large number of diagrams and flowcharts, since they can create these images quickly and without much effort, using the templates and other tools available.

Pros

Creately has more than 1000 templates, libraries and over 100,000 different examples which can be easily adapted by the user for their requirement. These examples can help the user visualize easily. The software can be used for creating flowcharts, UML and User interface mock ups in different patterns. One of the main advantage of Creately is the provision for collaboration, which allows the user to collaborate with up to twenty others online to create diagrams, flowcharts and other images together. This is helpful in collaborating with clients and colleagues any where in the world as required, saving time. The software can be used online or offline if required for creating different images.

Pros
- suitable for creating diagrams, flowcharts quickly
- more than 1000 different types of templates and 100,000 examples available, which can be reused to create images quickly, saving time
- collaboration feature, for working with customers and others world wide
- can be used offline and online.

Cons

Cons
- payment required, not suitable for those who require it occasionally

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Online flowchart maker.

Reviewed on 30/12/2019

Create is a very good alternative for desktop flowchart and mind application. The only problem is...

Create is a very good alternative for desktop flowchart and mind application. The only problem is with its workflow.
Workflow is really a strong feature and creating a flow chart is very easy.

Pros

Online diagram making is really good for several reasons and accessing through any device connected through the internet is one of them.
The signup process is really very easy with google login.
After creating a new flowchart it is very simple to create and with collaboration tool sharing is easy.
With an inbuild collaboration tool, any member can update so I don't need to open and update myself, it solves a lot repeating and time-consuming work for me.

Cons

Add document is under the folder and not available from the dashboard? I found this very unusual.
No private project so I don't invite too many users to see what is the performance.

Response from Cinergix

We're glad you cut down the repeating and time-consuming tasks using Creately. Add document button appears in any folder where you have the edit access. If you meant the "Recent" documents section we will consider adding a button there as well.

Graciela
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Creately a great tool for everyone

Reviewed on 23/07/2022

Pros

This software it's really easy to use and have differents technologies that you use in this software to understand in a easy way, this software it's amazing and useful.

Cons

I don't like the differents tools, I think it could be more and it can be really good for the differents users, because they want to have a great experience.

Anand
Anand
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Must have this application if you are in operations department!

Reviewed on 28/04/2022

Pros

This is one of the best application for designing Gannt and Orgnization charts to build. We can call our teammates to app and they can also contribute and comment on the designs.

Cons

Zoom In and Zoom out don't work sometimes. In a small laptop, it's quite difficult to build large volume designs.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent tool for students and tutors alike!

Reviewed on 03/04/2019

Overall, I thought the software was pretty straight forward to use. Had some great features and as...

Overall, I thought the software was pretty straight forward to use. Had some great features and as far as I am concerned, got by SWOT analyses, BMCs and VPCs just right. Would recommend it to students and tutors both - at least worth a shot.

Pros

I like how easy it is to create business-related tools here. Specifically, tools such as the Business Model Canvas or a Value Proposition Canvas. I used Creatley as a student and later on recommened this as a tool to my students when I became a tutor. Excellent!

Cons

I think the software should keep students in mind regarding its pricing. Many young students are not able to pay for the paid plans - at least initially. I think providing heavily subsidised student/tutor plans or free month long trials would be a nice. This is something I missed.

Soledad
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Features, a lot of space to improve the interface

Reviewed on 28/09/2020

In general, it's a very quick tool with a lot of possibilities to make charts in a low level when...

In general, it's a very quick tool with a lot of possibilities to make charts in a low level when you are in a hurry, but if you think in stethics, maybe you'd prefer another tool.
Anyway, it's the more convenient tool in terms of price.

Pros

The chance to use it from Google Drive was amazing to me, because I could group all my deliverables on just one place to be shared with my clients.

Cons

It has several usability issues related of how it connects with Google Drive. Creately it's not able to open a new document on the platform and saved it in Google Drive. That was very umcomfortable.

Alternatives Considered

FlowMapp

Reasons for Choosing Creately

I changed because of pricing

Switched From

Lucidchart