---
description: If you're in a hunt for the best solution for your business, learn what Oracle CRM On Demand has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Oracle CRM On Demand Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Oracle CRM On Demand](/software/90375/oracle-crm-on-demand)

# Oracle CRM On Demand

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> Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.
> 
> Verdict: Rated **4.4/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Oracle CRM On Demand

 Oracle CRM On Demand allows customers to interact with the service organization using any channel they wish including IVR, voice, and email.

 Enable agents to quickly and accurately find the right answer the first time. Full solution lifecycle management is also supported, so users can create and maintain a relevant solution library.

 Monitor customer satisfaction and provide valuable feedback for agent performance management.

 Maximize Oracle's best-of-breed analytics to monitor organizational efficiency and maintain continual process improvement.

 Oracle offers companies a range of other services and solutions that can lower costs, reduce risk, accelerate business value, and increase scalability.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 31 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Oracle for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Channel Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Data Visualization
- Email Management

## Integrations (1 total)

- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Lead Management Software](https://www.getapp.sg/directory/339/lead-management/software)
- [Predictive Lead Scoring Software](https://www.getapp.sg/directory/678/predictive-lead-scoring/software)
- [Campaign Management Software](https://www.getapp.sg/directory/304/campaign-management/software)
- [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software)

## Alternatives

1. [EngageBay CRM](https://www.getapp.sg/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
2. [Gold-Vision CRM](https://www.getapp.sg/software/106505/gold-vision-crm) — 4.6/5 (131 reviews)
3. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3042 reviews)
4. [Spotler CRM](https://www.getapp.sg/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews)
5. [monday.com](https://www.getapp.sg/software/91734/monday-com) — 4.6/5 (5726 reviews)

## Reviews

### "Great Efficient and Functional" — 5.0/5

> **Shantanu** | *15 April 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Oracle CRM has the capability to track multiple KPIs and customise the data your organisation is interested in tracking.
> 
> **Cons**: I am a long time Oracle CRM user and can say that it can do a lot, but getting it to do what you want isn't always easy. Great product - just needs to be user-friendly.

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### "Avaliação do Oracle Crm on Demand" — 5.0/5

> **Leonardo Bruno** | *11 October 2023* | Capital Markets | Recommendation rating: 10.0/10
> 
> **Pros**: A ferramentas de negócios é excelente, facilitando o compartilhamento de informações e o trabalho colaborativo.
> 
> **Cons**: Não há nada para pontuar de negativo, estou satisfeito com esse programa.
> 
> Minha experiência é muito legal, recomento o uso.

-----

### "Oracle CRM. Not very easy" — 4.0/5

> **Tim** | *11 March 2018* | Primary/Secondary Education | Recommendation rating: 5.0/10
> 
> **Pros**: Oracle owned this product so you know it is part of a much larger ecosystem. The support is also very covered.
> 
> **Cons**: The product is not eay to use. As with many Oracle products, it have a lot of functionality, however it is not easy to find all the product capabilities.

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### "Useful tool for managing customer content" — 4.0/5

> **Amber** | *6 October 2015* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: Oracle is a standard in business software and provides generally user friendly formats and interfaces.
> 
> **Cons**: Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities.

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### "CRM On Demand is a great Sales and Marketing tool" — 4.0/5

> **Karen** | *21 September 2015* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: Oracle Support and the Support and Training Protal - Very good tools and plenty of information to get you thru.
> 
> **Cons**: I have no complaints, Oracle has always been there for any issues and give advanced notice to prepare for any upgrades or patches.

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## Links

- [View on GetApp](https://www.getapp.sg/software/90375/oracle-crm-on-demand)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90375/oracle-crm-on-demand> |
| de-AT | <https://www.getapp.at/software/90375/oracle-crm-on-demand> |
| en | <https://www.getapp.com/customer-management-software/a/oracle-crm-on-demand/> |
| en-AE | <https://www.getapp.ae/software/90375/oracle-crm-on-demand> |
| en-AU | <https://www.getapp.com.au/software/90375/oracle-crm-on-demand> |
| en-CA | <https://www.getapp.ca/software/90375/oracle-crm-on-demand> |
| en-GB | <https://www.getapp.co.uk/software/90375/oracle-crm-on-demand> |
| en-IE | <https://www.getapp.ie/software/90375/oracle-crm-on-demand> |
| en-NZ | <https://www.getapp.co.nz/software/90375/oracle-crm-on-demand> |
| en-SG | <https://www.getapp.sg/software/90375/oracle-crm-on-demand> |
| en-ZA | <https://www.getapp.za.com/software/90375/oracle-crm-on-demand> |
| es | <https://www.getapp.es/software/90375/oracle-crm-on-demand> |
| es-CL | <https://www.getapp.cl/software/90375/oracle-crm-on-demand> |
| es-CO | <https://www.getapp.com.co/software/90375/oracle-crm-on-demand> |
| es-MX | <https://www.getapp.com.mx/software/90375/oracle-crm-on-demand> |
| fr | <https://www.getapp.fr/software/90375/oracle-crm-on-demand> |
| fr-BE | <https://fr.getapp.be/software/90375/oracle-crm-on-demand> |
| fr-CA | <https://fr.getapp.ca/software/90375/oracle-crm-on-demand> |
| nl | <https://www.getapp.nl/software/90375/oracle-crm-on-demand> |
| nl-BE | <https://www.getapp.be/software/90375/oracle-crm-on-demand> |

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