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95 Reviews
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for managing software testing at a great price.
Reviewed on 02/12/2016
SpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.
Pros
All the functionality needed for our Software Quality Testing goals at a great price.
Cons
Reporting could be easier to manage and sorting columns by "not" would be valuable - ex. Status = "not" Accepted for Requirements.
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Review Source
Overall rating
- Ease of Use
- Customer Support
We are using Spirateam / Spiratest for test case management and for managing our testing...
Reviewed on 05/05/2009
We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others
Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.
We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.
Pros
- world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation
Cons
- Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest
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Review Source
Overall rating
- Ease of Use
- Customer Support
I don't know what you mean
Reviewed on 21/01/2010
Gather project mgmt design specs to your program and you will have a killer app---with integration between project management, bug tracking, and QA.
Pros
Integration with bug tracking and testing.
Cons
It was slow. Clunky interface. You seriously need to consult an agile expert, and implement better project management capability. Need person based detail, assign two engineers to one task, dashboard where you can choose multiple reports for multiple projects display, group tasks under user story/spec--heirarchy, input hours worked per day (auto accumulation instead of manual), and hours left to do estimate, needs better reporting for project managers, drag and drop tasks to iterations, drag and drop work order (your priority field is REALLY criticality---priority is work order. Progress bar should update automatically with hours worked over hours estimated.
Response from Inflectra
We are aware of some of the additional features such as time tracking and enhanced personnel resource tracking that are already planned for future versions.
The ability to drag and drop tasks to iterations does exist (we worked with Christine to show her that feature) and the % complete is deliberately not associated to # hours expended as that is a misleading metric if a task was under-estimated to begin with.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Its an awesome prodect from Inflectra for overall project management . Customer support is...
Reviewed on 14/06/2018
Pros
Nice features,integration with most of the automation tools,ease of navigation,easy to understand UI,tracking of tasks,version control,access as per roles,easy tracking of all artifacts and easy to understand the mappings with them.
Cons
Reporting can be much better.Sometimes some formats throw error while reporting,mostly detailed incident reports fail while attaching images other than jpeg formats.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for the Quality Team
Reviewed on 07/04/2021
Pros
I have been using this product for almost 10years for my quality team. I really like the product; it is very easy to use, very easy to track team's performance , easy to do requirement traceability ,easy to assign tasks for the team. Overall a great product.
Cons
I am satisfied with the features I am using.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SpiraTeam, great potentials, good feature set and excellent support team
Reviewed on 02/12/2016
I believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!
Pros
Great variety of plugins
Cons
Limitations for some integrations, Jenkins will be a good example for that.
Response from Inflectra
Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.
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Review Source
Overall rating
- Ease of Use
- Customer Support
High Functionality, Low Price & Responsive Support - It's a Winner!
Reviewed on 28/01/2010
Highly recommended.
Cannot be beaten for functionality and support at the price point. And I've looked at many, with over 10 years experience with the big boys !!! Throw away those Word documents and Excel spreadsheets. At this price you can afford this top class software. You'll wonder why you made do with anything less!! And there is a free 30 day trial. That's how we got hooked.
Pros
Functionality, Price and Support. What more do you need in a Test Management Tool? And it has integration with other tools and test automation.
SpiraTeam was trialled over three major projects and was enthusiastically accepted by both the IT group and the Business Areas doing UAT with absolutely minimal training. SpiraTeam provides a high level of functionality at an extremely affordable price point. I was extremely pleased with the responsiveness of Inflectra to every issue and suggestion I raised.
When you're sitting in a meeting with SpiraTeam users discussing incident reports from one of the trial projects, and the Director turns to you and says..."give me the quote...we need SpiraTeam" you know the product is doing the job for both test process improvement and management reporting. A winner for all !!
Cons
Oracle support (but it is on the way).
Greater email support ( such as broadcast notification to all SpiraTeam users)- but that is on the way too.
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Overall rating
SpiraTeam an easy implementation and Great Customer Support
Reviewed on 05/03/2014
As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go.
I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with.
Pros
Easy and Quick Implementation
Ease of use througout
Pricing
Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking
Integration to third party software
Great Customer Support
Importing of artifacts is easy
Cons
Limited flexibility of controlling location of the fields on each screen
Reports are a bit cumbersome
Making Global Changes that would impact multiple projects in progress
Linking Artifacts across projects for cross functionality
- Industry: Military
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SpiraTeam Review
Reviewed on 14/12/2016
I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.
Pros
1) great value for the money
2) flexibility
3) can help track all aspects of a project
Cons
I am still on version 4, so it may be that some of these are handled by v5
1) not tied in well enough with build systems
2) no test scheduling support supplied for linux systems
3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value and great support
Reviewed on 11/09/2017
Pros
Feature set for the price compared to competing products. Flexible licensing. Very good support from the company.
Cons
Very occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.
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Easy to use ALM tool at an affordable price
Reviewed on 29/04/2013
We’ve been using SpiraTeam for test management for almost a year and already implemented 2 projects with it. User experience is great, since SpiraTeam is a lightweight tool and we hadn’t had any experience with such a tool before adopting SpiraTeam. The most value it adds to our test management process and to the company in general is that all test cases and test results are stored in a single repository, both manual and automated, and it is very easy to organize and find test cases or retrieve test results using filters. We find particularly useful the options for test case re-use (linked test cases), separating test cases from test data (parameters), using test sets as containers for test cases, and using custom fields. We are eager to also adopt the other modules, especially incident management and requirements management, to benefit from the traceability between all the different artifacts we manage. And yes, it is very important that all of this comes at an affordable price with really exclusive customer support - we purchased the Enterprise Edition and have no problems whatsoever with the number of concurrent users. We expect future releases of SpiraTeam to include customizable workflows for the other artifacts, not only for incidents, as well as enhanced search.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Good web based tool
Reviewed on 14/02/2010
VERY good for its price !
Pros
Very good clean work .
Having planing + test cases tracking + issue tracking in one integrated solution is great. It worth every penny of its price.
Cons
Requirements ,and Releases features are fair.
Test Cases and Runs features are very good.
Incidents features are good.
Tasks features are only basic.
Some suggestions:-
1-Need to enable multiple resources assignment for tasks.
2-It will be great to submit time in a weekly time sheet view. with resource tasks as rows and days as columns.
3- It will be nice to enable the user to choose a distinct color for each status in the incidents workflow definition. so he/she can easily recognize it in the grid.
4- In the Requirement screens, it will be nice to make the colored inductors for testing and tasks "click-able" linking to the corresponding test cases or tasks
- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Lifecycle Management Tool
Reviewed on 02/12/2016
SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.
Pros
Incident tracker flexibility is phenomenal.
Cons
Inability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.
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Review Source
Overall rating
- Ease of Use
- Customer Support
SpiraTeam Review
Reviewed on 25/07/2014
Basis our current usage, we have found Spira to be a good SDLC tool till the testing stage. This has helped us tracking/recording and monitoring our test cases and test results.
The workflow in which we are able to track the requirement from the initial requirement gathering stage to the release stage, including testing very effectively. It has also helped in keeping a tab on the release calender and hence effective Project Management.
There is scope of improvement in the overall upload functionality, specially post appending our data. Creation of new workflow, still remains a challenge, which hopefully spira team is working towards addressing.
It would be helpful, if we complete SDLC cycle, including post release management workflows as well.
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Overall rating
- Ease of Use
- Customer Support
Review
Reviewed on 29/01/2013
I would definitely recommend this product to companies for test case writing and execution. The product is easy to use. The testing progression can be viewed quickly for management of the timeline. We do not use the product for the business requirements though.
Pros
Able to use test spreadsheet to write test cases and it is very simple to import into product. Test case execution is user friendly. Discrepancies can be tied to the test case. Discrepancies can be distributed amongst team members with ease for development and re-testing.
Cons
Large quantity of test cases in the import spreadsheet can cause it to lock up.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent product
Reviewed on 18/01/2015
Overall SpiraTeam is an excellent product, very easy to use and testers love the set up. I have been setting it up onsite for a major client and showing their test team how to use the product. As well as the set up, I am also hooking it up to Rapise to get automated testing in place for a continuous deployment solution.
There have been one or two issues, however, the Inflectra support team are very, very quick to help and resolve any problems, and they also readily implement change suggestions if you come up with something that would be useful.
Note: Make sure you take a full back up before updating to newer versions if running on a local server.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Customer Service/Product Review
Reviewed on 21/10/2011
I would recommend the product based on ease of use, customer support and moderate pricing model.
Pros
Customer support was excellent. The product features are clear and easy to use. The system is highly customizable using a hierarchical structure. The application produces high quality reports as well.
Cons
I would like to see some features that leverage graphics a bit more. Also the ability to link assets between projects and a more robust (and customizable) use case module will add some value (although I understand these are underway.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Wondeful Product
Reviewed on 23/03/2012
Certainly very well suited product for the entire life cycle.
Pros
1. Feature rich product
2. Excellent support even during the weekends
3. Very good integration facilities offerd
Cons
1. Workflow support for requirements, test cases, test step etc similar to incident will be useful. This will allow differentiaing the requester and reviewer.
2. EA Integration does not have support for TAG values
3. Good if the product can support copying custom properties and list across projects.
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Great RM/TM tool for the price
Reviewed on 12/02/2013
Our company researched over 2 dozen tools while looking for a Req Mgmt/Test Mgmt solution. We are very pleased with our decision to use SpiraTeam. Several projects have adopted its use in the first few months of deployment, and all the internal reviews are positive. A common remark I hear is "The more I use SpiraTeam, the more I like it". As a result of our satisfaction with this tool we have also purchased Rapise for automated testing. Again we have been very pleased with the number of features and ease of use, not to mention its integration with SpiraTeam.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Loving SpiraTeam
Reviewed on 18/09/2013
We began using SpiraTeam about 6 months ago and and have been very happy with the tool. Overall, the tool is very easy to use and easy to learn. The customer service is excellent and unlike any other tool I have worked with in the past. We typically hear back on all help desk tickets within a few hours. There are a few performance issues with certain modules like requirements or test cases though. Importing tests is also quite cumbersome. We are hoping those issues are addressed in the next release.
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Overall rating
- Ease of Use
- Customer Support
Our QA team is committed to using this product for our needs. We would love to see it grow.
Reviewed on 02/12/2008
Our QA team is committed to using this product for our needs. We would love to see it grow and become more robust.
Pros
Good features. Stable. The best aspect about this tool is that Inflectra is commited to making it better. Customer service is great. Frequest releases. Bugs are fixed fast. Customer support is super fast and super helpful.
Cons
The UI has room to improve, feature-wise, but nothing bad about the product overall.
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Overall rating
- Ease of Use
- Customer Support
SpiraTeam Review
Reviewed on 02/03/2011
So far, we would highly recommend the product and the company. It is a great light-weight alternative to HP Quality Center, which we also evaluated.
Pros
Product is lightweight, flexible, feature-rich, responsive. Company has good documentation and provides excellent customer support. Reasonable pricing.
Cons
Only a few very minor issues so far, but nothing worth reporting.
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Overall rating
- Ease of Use
- Customer Support
Excellent support
Reviewed on 25/06/2010
Have just started using and it seems good thus far. Will have to use it some more before I can actually recommend it.
Pros
Just started using the tool and pretty easy. Had wueations and got immediate response form support staff- A nice person called Mike.
Cons
Too bad it does not have copy features for workflows etc from 1 project to another.
- Used Monthly for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
SpiraTeam is a robust ALM tool
Reviewed on 09/01/2018
Pros
Initial configuration of the system was pretty easy, and while there are many options to set up, everything is nicely presented and simple to follow.
Cons
Creating and editing workflows (like for defect mgmt) sometimes feels like more effort than it should be, and I think the interface for doing so could be improved.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 02/12/2016
We've been using the product for a couple of years and it has been great so far. Support has been very responsive and helpful whenever we needed them.