Asana

4.5 (11,952)
The work management platform to organize work across teams.

Overall rating

4.5 /5
(11,952)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

91%
recommended this app
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11952 Reviews

Abraham
Overall rating
  • Industry: Mining & Metals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Free Project Management App for SMB

Reviewed on 23/11/2021

Asana is very easy to use, fast, reliable, and powerful. Just with their free version, I've got nothing else to ask for. It got all I need to run my business and work with my clients. It's the best free project management for me.

Pros

When we switched to Asana years ago, I didn't appreciate it right away because it's a new environment to me had to make a lot of adjustments. But as I use it every day, I got familiar with the app very quickly. It is very easy to use and might have a little learning curve. Navigating the app is all common sense though, and their help docs are very handy if you got any problems. Even though I'm familiar with the app, when I tried to open their knowledgebase, I was surprised to know there's a lot more I can do with Asana. Even with just the free version, it's so powerful and you can do so many things! It's good enough for SMBs who are just starting out. For me, some premium features are just too much so the essential features are sufficient for my business and work.

Another thing I like is you can switch to Kanban view, so it's a goodbye Trello for me. I use this view often on sprints and it's very handy and effective.

Another feature I like is you can convert an email to a task in Asana just by forwarding it to a specific email they give you, then it will be added automagically in your specific project.

I'm also happy that they have released their desktop app. That's a huge help for me in decluttering my browser tabs.

Cons

Asana is a beast. There's nothing to dislike from this app.

Kaitlin
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Useful and Helpful for Task Management and Logging Information

Reviewed on 13/02/2023

Pros

There are many features that help establish a task and then keep it moving until complete. I find the tags to be very useful for sorting tasks and navigating next steps for the task.

Cons

Some recent changes have made one click into multiple clicks, such as the task filters for all or incomplete tasks.

Ralf
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

It has to be said - Asana fell of the cliff of quality

Reviewed on 30/07/2020

As mentioned before. It was great 6 months ago. It's terrible now. And this is actual support's response after not being able to explain anything:
"Apologies that I couldn't be of any further help on this for you!"

Pros

Barely any these says. Last 6 months Asana fully rebuilt and everything went downside from there.

Cons

Where to start even! Let's start with SECRETELY changing pricing for customers without notifying them! The pricing in some cases (like in mine) more than doubled. No notification, no message, just secretly changed price.
Then there's new UX. It's terrible - they changed everything from one click to now at least 2 or 3 clicks to get anywhere. Accessibility was thrown out the window and now you can't do a thing without a keyboard. The look and feel is terrible now and usability - you just can't use it.
It was a great software 6 months ago and I'm not sure what 's changed but now stay away! It's terrible.

Alternatives Considered

monday.com

Reasons for Switching to Asana

Back then it was better. Now we're going to try to go back.
Rocío
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is it: you found it

Reviewed on 28/12/2022

From free suscription to Business, I love it.

Pros

ASANA is a versatile tool able to fit all your SME needs. From the Operations Manual and Onboarding process, to task management, project planning and performance monitoring. This will make your team communication flow in remote and let you be updated on the work is being done. Comment on a task, make a brainstorming for a project, compile feedback from coworkers or clients… I doubt this is anything you can’t plan and do with ASANA. So stop searching: you found your SME management tool. Congrats!

Cons

All I found has been fixed. They develop the app constantly and hace a fluid conversation with their clients to fit their needs.

Alternatives Considered

Trello and Redbooth

Reasons for Choosing Asana

It was a long time ago… Wrike was an annual suscription, heavy at loading and too complex at the beginning as to make the most of it. But Asana was very different by then (back in 2015). I left Wrike and a couple of years after, went back to rediscover ASANA. I loved all the changes I found on it.

Switched From

Wrike

Reasons for Switching to Asana

The versatility (all the views, all the features) and the potencial of the free version (at the beginning).
Camille
Overall rating
  • Industry: Law Practice
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Asana for Team Involvement

Reviewed on 14/02/2023

Overall, it's been a great experience and it's useful for my current team for staying on top of a constantly changing industry.

Pros

I love Asana because sometimes working from home can feel very aimless. Asana has been useful in office, and working from home for team involvement, project tracking, and collaborating with colleagues while working autonomously/

Cons

It can start to feel childish after a while, or a pain point to plug in everything you did that day.

Shawna
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Useful tool

Reviewed on 22/02/2023

Pros

I love how versatile and customizable this software is. It helps keep myself and our team on track whether that be for our personal or project tasks

Cons

I wish the customization and features were better explained. Some of our not so tech-y team members have struggled with using it as a daily tool when not reminded.

Katerina
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love Asana!

Reviewed on 07/03/2023

As a project manager that sets up and oversees 60+ projects, campaigns and launches, Asana allows me to work efficiently while having a handle of all the deliverables are inplay.

Pros

Team collaboration, transparency, workflow management

Cons

Limited features due to what package you pay for.

Reunaldo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asana: Pros and Cons Review

Reviewed on 20/02/2023

Pros

I appreciated how simple and intuitive the Asana software is to use. Its many features that enable you to handle activities and projects in an effective, structured, and efficient manner were also appealing to me. Also, Asana offers exceptional support and customer service.

Cons

It might be a little tricky to navigate the user interface and can be a little confusing.

Mohamed
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Powerful Tool for Task Management

Reviewed on 26/03/2023

Overall, Asana is a powerful project management tool that provides teams with a range of features to manage their tasks and projects effectively.

Pros

I appreciate the software's user-friendly interface, extensive task management features, and the ability to customize workflows and forms. The real-time notifications and progress tracking features are also incredibly useful.

Cons

While Asana is a fantastic tool, some users may find it challenging to navigate initially. Additionally, some of the advanced features, such as custom fields and forms, require a bit of setup to use effectively.

Paschal
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asana Services a road to Success

Reviewed on 24/03/2023

It needs to be simpler

Pros

Friendly customer service which are helpful to customers

Cons

Its a service which can support and help any user although the language needs to be simpler

Amber
Overall rating
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Asana Review

Reviewed on 19/06/2020

We have really been able to streamline processes using asana. Also, being able to really have one place to house all info about a project. I also love using the workload feature. This way I can work with sales to see who needs more work and who is about to go on overload.

Pros

User friendly, ability to use minimal features to as in depth as you want. This helps a lot for my Executives that don’t need to know the ins and outs. Also, the training videos help tremendously to on-board a new employee who has never used the software before. I don’t have to come up with my own.

Cons

Still waiting on Forms that can be created and used at a Team level and not just a project level. I’d love to be able to do more automation with in the software itself. Right now I have to use google forms and zapier to do any if/then functionality.

Alternatives Considered

monday.com

Reasons for Choosing Asana

It was not robust enough.

Switched From

Todoist

Reasons for Switching to Asana

User friendly, consistent updates and improvements, integration ability, cost, and most importantly, you listen to your users.
Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Only one issue....

Reviewed on 24/06/2020

Overall I have had a great experience. I rarely need support so not really sure what to say there. The one thing I did ask for (working with Google Aliases) they refused to do, so I guess if you are good with their program as is, you will be fine. Just don't expect them to go above and beyond to work with you.

Pros

I have been using Asana since 2013 and have taken it with me to each job I have had since. I love the adaptability of the program. I'm able to use it as a daily task list and can use it to manage a team and a project. They have a lot of ready-made templates that you can use, or you can create your own to use repeatedly like for a board meeting or other projects that have the same tasks each time. I constantly am recommending it to other Executive Assistants as it tends to play well with most programs.

Cons

The main complaint I have is that it does not work with Google Aliases. So if your company has a main address, but uses aliases for different departments it will not recognize the alias which means you can't email the project or tasks in Asana.
It's not a deal-breaker, but it is a hassle. I've seen many complaints about this but Asana is deaf to them and refuses to correct this. That leads to the arrogance that tends to come through for items like this and attitudes towards religious non-profits, I find it rather sad as it is a really good program, but they are comfortable with it and not willing to help...

Alternatives Considered

Trello and Smartsheet

Reasons for Switching to Asana

Initially, because we thought we could work around the alias issue. It finally became enough of an issue that we moved to Smartsheet for company-wide projects, but continue using asana for small teams or daily tasks.
Britt
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Do you like lists? WOULD YOU LIKE MORE LISTS?

Reviewed on 27/01/2021

We tracks projects/Deals over 5 teams with lots of timescales and deliverables. We are trying to cut down on tools because we are spread across too many of them. In the beginning, there was order and decorum, right now, it's hard to find things, and silo'ed departments are doing better than cross-functionals.

Pros

We spent about 4 months talking about the move from Trello to Asana, and about 2 months implementing it. Asana has a great project tracking abilities, and for us, the ability to put the same projects in different portfolios (think folders) was key as many different departments need vision into the same projects, but don't want to organize/think like a different department. I like the integration with slack.

Cons

Right now we are in list overload. I literally have over 200 tasks overdue in Asana right now, and it can stress you out so much, you just want to avoid the whole thing all together. Also, if you company likes to iterate a lot, it can be hard to find what you're looking for, because rules keep changing. Right now it's a mess, and I'm sure that has more to do with us than Asana. We're 80 people, we're on the way to be 200, and I'm worried about how much crazier it will get. Also, I don't like that everyone has full view into all my tasks. Somethings would be nice to be private.

Alternatives Considered

Trello and Basecamp

Reasons for Choosing Asana

No reporting, no historicals.

Reasons for Switching to Asana

cradle to grave project management and recall. And Product team was already using it.
Ken
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

If I only had ONE tool, this would be it.

Reviewed on 29/10/2019

I use Asana every day, and it's the first thing I fire up in the morning. I can check it's inbox to see if there are any pressing issues or communications (if I hadn't already seen it in the app), and then run down my tasks which are displayed just as I've set them up.

My projects are listed in the order that makes sense to me, and tasks are scheduled, communications, files, etc., all available at a click. It even talks to Toggl, so I can track my time effortlessly. As a one-man agency, I've been able to take on much more work using Asana than if I'd tried to manage everything the old way.

Before I used Asana, I tried to manage projects, service and other communications via email, labels, etc., but there's just no comparison. If you make the transition to Asana, you'll be a better coordinator, project manager, business person, etc. You won't be able to help it. ;)

Pros

Asana is a very capable project coordination platform. It's very easily customized to fit my individual workflow, and extremely intuitive. I share access with some of my clients to allow them to create, edit and update tasks. I love the way this tool weans stakeholders from the jungle of email.

Cons

I wish there were a mid-level pricing tier for entrepreneurs to take advantage of some of the pro-level features, but not have to commit to the fairly pricy upgrade. Don't get me wrong, it's probably very worth it to upgrade, but I'd rather be able to choose the features that would benefit me at a reduced price rather than buy the upgrade for one or two I really want. Like when we had to buy an album just to get the 2 songs we really wanted, lol!

Alternatives Considered

Trello

Reasons for Switching to Asana

I looked at Trello, but it seemed a little busy and clunky. I needed something intuitive, and Asana just seemed more user-friendly to me.
Michael
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asana is my ABSOLUTE GO TO for task and project management

Reviewed on 08/04/2021

I switched from Trello to Asana and I truly enjoy using Asana almost because I feel there is a gamification feeling in getting my daily wins accomplished. I literally look at Asana at least 5 times per day and almost always before I end my day to see what my plan of action will be for tomorrow.

Pros

The fact that I can manage my daily tasks seamlessly both on my desktop computer and on my iPhone mobile application.

Cons

Sometimes the copy and paste function doesn't work as I would like it to to take a similar task, copy it and then modify it. Perhaps I'm doing something wrong.

Alternatives Considered

Wrike

Reasons for Choosing Asana

To be honest, Trello was having a server issue one day and I was locked out from seeing my tasks and I felt lost that day. I immediately switched to Asana which I had also used in the past but it wasn't yet my main daily task manager.

Switched From

Trello

Reasons for Switching to Asana

I really like the layout of the tasks management section both on the web browser and the Mobile application. Mainly I like the tasks being organized in a vertical fashion in Asana as opposed to the card fashion in Trello which I didn't like as much.
Filipe
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Asana review

Reviewed on 31/01/2020

Asana is the best way to organize my work and share project status with clients
Easy to use on desktop and mobile

Pros

Asana is a great application to organize my tasks
I can organize it by projet or client or software version, .... we can define tags to organize task and projects
With Asana I can have a overview of my projects where I want, work great of mobile as too
Asana can share task with others, to great overview of project
Asana is easy to use for all people

Cons

At moment Asana have a lot of functionalities that is enough for organize my work
I use it every day with out any problem

Alternatives Considered

Trello

Reasons for Choosing Asana

For me Asana work very very much beter than others solutions Very easy to organize tasks and check status

Switched From

Trello

Reasons for Switching to Asana

For me Asana work very very much beter than others solutions
Ciera
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Platform for Project/Team Management

Reviewed on 05/12/2019

Initially it was a bit overwhelming to set up and sort through all of the features and uses, but once you work with your team and figure out a system it is hands down the most useful and intuitive workspace / task management platform. There are always new features and integrations to be learned which is great to experiment and use as you grow with the platform.

Pros

The best part about Asana is how customizable it is in so many different facets, you can really tailor it to the needs of your specific team and project. The amount of functions that it has and its ability to integrate other apps and services within it makes it extremely versatile and intelligent once you customize it to all of your needs. I also enjoy that there is a mobile app version.

Cons

With all of its endless functionality tools - it can be a bit daunting in setting up the ideal layout and structure of use for your team. There are so many options and features that can make the software seem almost too sophisticated and complicated for everyday use. Not exactly user friendly up front, but once you figure it out and are patient in working out tailoring your workspace it is very useful and covers all bases.

Alternatives Considered

Wrike

Reasons for Choosing Asana

We needed a platform that was a little bit more in depth and had more features and options for integration. Our team did not seem to sync with Trello so we made the switch.

Switched From

Trello

Reasons for Switching to Asana

Overall product reviews, feedback from others who have used Asana, and the number of features and functionalities.

Response from Asana

Thank you so much for your kind words, Ciera. We really appreciate you taking the time out to share your experience with us and we're glad Asana fits your team needs!

Setting conventions with you team can be a helpful way to make sure everyone in your team is aligned and working by the same principles. If you haven't yet, I'd recommend checking out this handy post we put together to help you set conventions with your team: https://asa.na/701. We've also put together some handy resources in our Academy (https://asa.na/704), and Community Forum (https://asa.na/705) to help you started with Asana.

And if you have any follow-up questions, or if we can help with anything else, feel free to reach out, whether it is via our support team or community forum, we'll be more than happy to help!

Bethany
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lots of Functions

Reviewed on 25/12/2019

We love Asana and tell people about all of the functions within it that allow us to streamline most of our work and communication.

Pros

Asana is so diverse in it's functions that it meets all kinds of organizational and communication needs. We use it at our church for simple tasks lists, meeting follow-up tasks, small to large team projects as well as having long-term groups distinctions within Asana to create projects within. There's even a great feature that allows you to keep ongoing conversations and document links within specific tasks or project teams.

I even have a separate folder within my Asana username for personal tasks and projects for my family, so all the distinctions are helpful.

Cons

Asana is getting easier and easier to use with time and the developers have been making it more intuitive, but it was harder to figure out than a couple other project managers we tried.

Alternatives Considered

Trello and Basecamp

Reasons for Switching to Asana

Asana had a really good free version and it had so many powerful functions. We would have gone with basecamp due to its intuitive design, but it costed to much per month. We're very happy with Asana now that we've been in it for a few years.
Monica
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Oasis for the Cluttered Mind

Reviewed on 11/06/2019

I have a lot of plans for my business and have had people come in and out to help me with those plans, mainly virtual assistants. Those VA's have been in the country and out, and Asana has been easy for everyone to work with and communicate via. I have had people suggest other things like Trello, which I have used and have no problems with, but I like the depth and continued simplicity of Asana and have not plans to switch.

Pros

It'a tough to pick one thing that I love, but I think if I had to, it's the fact that when I have an annoying to-do list in my head that I know I am going to want to share with a team member or some other contractor I will bring on to help me with something in my business, I can go to Asana to create a list, do a brain dump and add dates and other info as I come up with them. No need to look for paper (as much as I like to write things by hand) and no need to worry about leaving that written list at home the one time I am away from it and want to add to it. Asana is easy to use and has lots of stuff that gets me by as a free user. When I am ready to take on the expense, it will open up even more great features.

Cons

The expense. It's not bad for one person, but I have a little team that I intend to expand. The fee for Asana is per user. It's worth it. I am sure of that, but as a semi-solopreneur who has a few people to help me from time to time and who wants to solidify things so those team members are a definite fixture, I won't look to take on the expense until I know my business can pay for it.

Alternatives Considered

Trello

Reasons for Switching to Asana

More features to help capture a million thoughts running around my brain that I needed to organize and share with others who are not local to me.
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

An Organizational, Team Coordination and Tracking Tool

Reviewed on 11/09/2018

In a large team who are decentralized (different departments handling different tasks within the same project), the tool works well to coordinate each team and meet deadlines. It also minimizes the hassle of follow up for team leads.

Pros

Key pros that elevate my overall experience in regards to the software are:
1. User interface and design - The design aspects are very colorful and interactive, making it easy to navigate from one part of the application to another
2. The timeline feature and ability to monitor other team members' progress on common or interrelated tasks enables the overall team to be efficient and helps with easy follow up
3. The ability to create tasks, project templates, color coded calendars and visual project plans not only adds to the user experience (UX) but also to enhance efficiency as one progresses through the project timelines and goals
4. The software is efficient in updating what's in progress, complete, new requests, all of which assist the user to manage their goals for a project. Priority levels also increase efficiency because a user can also give more attention to high priority tasks.
5. On the technical side, it has an open API and integrates well with other software applications such as dropbox and GitHub
6. Asana recently added gantt chart functionality called timelines which helps with project dependencies

Cons

1. It takes some time to learn how to use each feature of the product as there are so many features. It requires someone who already has some knowledge to be able to guide other team members. They are easy to use once you do work on them, but some users struggle with more specific features such as dashboards, communication tools.
2. It does not have an in-built instant messaging/chat feature to chat instantly with team mates although they have options to integrate with other softwares for the same functionality.
3. There are too many details that need to be added by users, taking away slightly from the overall experience

Lauren
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Asana General Review

Reviewed on 15/08/2018

Overall I really love working in Asana. It's easy to use, very intuitive, and solved a huge business need, which was really streamlining our project process and organizing team assignments. I think there's tons of room for growth. I also really like all the online resources they provide - I bookmark articles and tips all the time.

Pros

The collaboration opportunities this platform offers is excellent. I also really like being able to assign users are contributors or comment-only. That has been helpful when working with clients who get a little overzealous with their task assigning. Obviously the look and feel are great - it's very intuitive to someone who uses collaborative tools (ie. similar to Basecamp). I also love the drag and drop file archive - we use this feature even more than Dropbox because all aspects of the project can live in one place. The more I can keep my team in this system working, and finding what they need independently, the better.

Cons

Not being able to assign the same task to two people is a pain. I don't want to duplicate the task because that clutters up my project space and can cause confusion (esp when I have a ton of moving parts). . So the option to have two people responsible for the same task would be ideal.

I've had issues with the dependency feature as well. It's not super intuitive - though it's a feature I'd like to use because I'd like to trigger team members to start on certain work once a task is completed - it would make my job as the Sr. PM easier. Maybe blowing out the dependency functionality is something to look into.

One thing I hear ALOT from clients and team members is accessing links from their Asana email notifications. They will click a link and be taken to just that specific task, but they don't understand where that task lives because the project tags aren't obvious enough. If the links could open up the full project with the list or kanban view on the left, and the open task on the right, that would be hugely helpful.

Resourcing is a huge issue for our company so I would love to see something about resource management implemented in the future. I would pay double to have a solid resourcing/traffic view in Asana.

Brad
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Massive learning curve; inconsistent concepts

Reviewed on 04/11/2016

A lot of asana is neat. But I have so many pain points. To illustrate this, look how many help videos you have. I don't think a product like this should require someone to sit down and watch 15 videos.
Difficult to grasp. I've had collaborators I've invited in persevere with it then tell me "I'm sorry, I hate asana". Eg the 'inbox'. They can see parts of a conversation, so it looks just like the task's own thread except all their own contributions are missing. Suggest you make the inbox view much leaner. Eg2 conversations. With the various people I've worked with it's been more confusion, at least initially

I'm still not clear on who sees what and who gets notified of what when there are teams and people direct on projects. And having to assign someone to a project after removing them, so that I can unprovision them? That was awkward

When I went to a billed plan, my scheduled webex/gotomeeting session was a no show

The space distribution of the ui is out. Why when I close the left projects pane does the list view (left) pane take up more than half the width of the screen, leaving not much for the actual details?? My main screen is Mac laptop, 1280x800 but it's the same on 1920x1080 where the list pane should be much narrower than the detail

The tool gears itself to power users by requiring memorising hot keys for formatting, no buttons for new users. In itself this is ok, but then it's too basic because it doesn't support hyperlinks. Hyperlinks. Like from the 1990's. Just put in markdown support please
Because of the formatting limits the knowledge base I want to set up is crippled. We're used to Confluence in the past and am poised to move that content over to Confluence

If I have a task nested 2 tasks deep, I have to move it to the project, then back down into the other parent I want it in. How about a copy dock somewhere I can put it while I'm moving or something? Do folk get notified of new task when I move a task to project level?

Where's my 'recently viewed' list? Navigating and searching are sloow, maybe not in a SF office, but elsewhere. I'd like quick view drop down of stuff I've viewed lately and favorited tasks

Sorry to bitch about this. It has nice features. To be honest probably part of our problem is we're not all fulltime on this, so the learning curve for them takes longer to overcome. But getting externals to jump in and do certain bits is useful for us, so as it is now, if I was starting over, I wouldn't use asana

Michelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long time user

Reviewed on 04/12/2018

I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of my accounts started as the free version and I've watched them slowly and effectively roll out added, useful, functionality without hassle or interruption. I've introduced over 10 nonprofit organizations to using Asana, and everyone has loved it.

Pros

Easy to learn, attractive and simple interfaces, easy to make it your daily home base. Great for both new and experienced computer users. I love that you can have task/project-related convos and attachments. This is excellent if you are like me and frequently need to show people where they made decisions in the past in an easy way. I love that events can be recurring on almost every pattern I've ever thought of. I use it for grants tracking, so I can assign out pieces to different team members and easily gather pieces back to me. I love that I can hyperlink to previous years notes, attachments, etc. for easy reference, which is really helpful with donors. I also use it to plan editorial pieces, social media, communications campaigns, nonprofit programs, board meetings, household tasks and chores, etc. Previosuly I used it for large books/projects to break large academic projects into smaller pieces. I've used it with large and small groups aged 18-67. I've set it up for over 10 orgs/groups and it is fast and easy. Everyone loves how easy it is to just start using it. Great email functionality and it has a ton of add-ins you can use to link to other software (like time tracking, invoicing, etc.) I LOVE ASANA.

Cons

I love their free version with a firey passion, but once downside is as they have grown, the free version has lost some searching/reporting capability. However, using their paid product gets you everything you could want. So if you are piloting the free version to get a sense, there is a lot more out there.

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The App That Makes Me Count My Lucky Stars

Reviewed on 15/12/2018

Pros

Asana
If apps were food, my mouth would WATER when I mention Asana. It's not just any meal. When it comes to organizational apps, it's THE best dessert. It's SWEEEEEET!

It's the app that I'm actually using to write the draft of this review on.

Every time I need to move all my to-do's from my head onto another place, I jot them down on Asana.

I can use physical calendars, ( I actually do like them)... but Asana has been the ONE system that I use to jot down my goals, to-do's , projects, systems, outlines, notes, reminders, pretty much everything except my shopping list and things I have to fully write.

I love this app so much that I'm actually quite proficient at using it thanks to a course that I took called Asana HQ http://bit.ly/asanahq.

It has taught me how to maximize my account that I created using my own domain.

The beauty of Asana is that it's simple to use, easy to create lists on, group those things into tasks or projects and just literally move forward in life.

I have become considerably more proficient in life thanks to Asana. Yes you can buy a computer, and buy some software and gear for your dreams... but if you don't have a tool in place that allows you to nudge yourself forward, you'll most likely be stuck for a very long time.

Asana is SO great that I count my lucky stars knowing that it's free.

Try it... and don't be surprised if you fall in love with it.

It's perfect for the little thoughts you don't want to forget, it's also perfect for the

Cons

I can't think of anything.

I like it that much.

If I had a magic wand, maybe more free features would be nice. I wish they added a progress bar to your tasks or projects to visiaully better be able to gauge the progress we're making. But it's already a great app.

Adam
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Tool for Progress Tracking and Group Collaboration

Reviewed on 31/08/2018

We have been able to streamline group organization and collaboration into a single source. Asana has helped to keep current lists of project related tasks, and ensure team members are aware of, and completing tasks by the given completion target dates. Asana has also helped to reduce email clutter caused from frequent 'back and forth' emails for small comments between team members by providing a single location to comment on, and update statuses of tasks. Overall, Asana has been a great tool that has provided a significant positive change in the way we communicate and track project statuses in our team.

Pros

The excellent user interface provides for a clean and organized way to add tasks to your list, edit tasks, and cross tasks off when completed. As I primarily use this software for business purposes for collaboration with team members within my office, it is a one-stop-shop that has eliminated paper checklists, sticky notes, and "to-do" lists, by combining all of these in a slick web interface. The ease of use results in frequent task updates which can be viewed and commented on by the entire team, ensuring tasks are not missed or forgotten. As I am often working on many projects simultaneously throughout the week, the convenience of adding new projects and tasks to individual projects is extremely helpful to stay organized, view all of the pending tasks, and schedule time accordingly based on completion dates you have inputted for each task. Another great feature is linking emails to certain projects in Asana; a quick copy of the URL for the project in the platform, and you can easily send emails and attachments directly into Asana for effortless filing. As a free software, Asana is an excellent tool to use for group collaboration, or for personal use to make sure you are effectively managing checklist, tasks and projects.

Cons

The major downside to Asana used in a working environment is that tasks can't be assigned priorities, which can result in frequent check-ins on the list to ensure you are prioritizing tasks properly. A color-coded priority method would be extremely helpful in elevating high priority tasks above the rest. As Asana is a cloud-based software, latency can sometimes be an issue resulting in a delay in typing and moving between projects and tasks, though this is only a minor convenience.