Asana

4.5 (12,968)
Write a Review!
The work management platform to organize work across teams.

Overall rating

4.5 /5
(12,968)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.3/5

91%
recommended this app
Sort by

12967 Reviews

Lex
Lex
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I want all the companies I work at from here on to use ASANA

Reviewed on 09/09/2024

I was so surprised at how easy it was to learn and to teach to others. Organization was simple and...

I was so surprised at how easy it was to learn and to teach to others. Organization was simple and easy to change the status or assign folks. The settings had lots of great options in terms of the best way to remind people of tasks or new taskboards.

Pros

This made it possible for me to take on a new role that I was lacking in experience. Asana allowed me to up my game and communicate tasks and projects well across teams internally and with external partners.

Cons

Honestly, nothing to say here this is one I would use for my personal life/work if I was busy enough!

Beatriz
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asana is awesome

Reviewed on 12/09/2024

I have been using Asana for more than 5 years and despite trying other tools, Asana is my favorite.

I have been using Asana for more than 5 years and despite trying other tools, Asana is my favorite.

Pros

I love how easy it is to see everything in the screen. I love the calendar board where you can play with colors.

Cons

Not being able go create automations in the free version

Jonathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Pretty but not perfect

Reviewed on 04/09/2024

It was decent. I much preferred Trello before they got gobbled up and forgotten about by Atlassian....

It was decent. I much preferred Trello before they got gobbled up and forgotten about by Atlassian. Asana was really easy to show others how to use.

Pros

Beautiful UX. Helped me focus 100% on my own tasks.

Cons

Lack of broader overview of all projects. If you're not involved (but want to be), you have no ability to look beyond your own responsibilites.

Mark
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Asana is streamlining how tasks, workflows and projects are managed.

Reviewed on 02/06/2024

Asana experience is just fantastic and amazing. It is a product worth purchasing for managing...

Asana experience is just fantastic and amazing. It is a product worth purchasing for managing workflows and projects.

Pros

Firstly, I love not only the simplicity but also the robustness that comes with Asana.

I am able to manage and be in track with all my tasks and projects as well as communicate and collaborate with workmates simultaneously without experiencing hitches.

Asana is easily accessible and allows for remote working.

Available for both smartphones, Pcs and web.

Cons

I have not come across a problem worth addressing, Asana has high usability and provides fantastic results.

Nsogbu
Overall rating
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wadike Views on Asana Utilization

Reviewed on 07/08/2024

Pros

Asana facilities task management, time tracking and project portfolio management capabilities in one single repository.

Cons

Asana for the past three years has been perfect. The issues that I was facing on my mobile application was rectified upon version upgrade.

Callum
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It has helped our department stay ahead of the game.

Reviewed on 27/08/2024

Overall Asana is a very helpful program for keeping our team ontop of their workload and it has...

Overall Asana is a very helpful program for keeping our team ontop of their workload and it has helped our department stay ahead of the game.

Pros

I like how Asana keeps me up to date with all my current and any over due tasks.

Cons

I would prefer to be notified a lot further in advance but maybe that's just me.

Felipe
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent additional to the team

Reviewed on 13/08/2024

Great experience with Asana since it can connect and organize my IT department team in easy way.

Great experience with Asana since it can connect and organize my IT department team in easy way.

Pros

I use Asana for our IT department to track daily tasks status and some basic project that we run simultaneously. Asana is simple to operate and make my monitoring works easy and I can get a quick update from the dashboard.

Cons

Nothing is too major that makes me dislike the software.

Anastasios
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best project and task management platforms

Reviewed on 18/08/2024

Pros

Asana can be used for simple personal Project and Task Management all the way to customisable company-wide Project and Task Management.

Cons

Although the learning curve is quite steep, it is worth investing the time to learn properly before you use it. Otherwise, it might be overwhelming

Alternatives Considered

Jira

Reasons for Switching to Asana

I was looking for a more customisable and with more integrations/functionalities product.
Rafailia-Eirini
Rafailia-Eirini
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Project management tool

Reviewed on 01/08/2024

Pros

Collaborate in common projects with others within the organization

Cons

Not easy to integrate
Not very user friendly

Sunita
Sunita
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful but Complex

Reviewed on 07/08/2024

My overall experience is that it is a powerful tool but does require some simplification as many...

My overall experience is that it is a powerful tool but does require some simplification as many teams dont need that many features.

Pros

All project related communication is one place. This makes it easy to read and collaborate.

Cons

Multiple project sheets can be confusing. Intake forms can be lengthy

Monica
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Oasis for the Cluttered Mind

Reviewed on 11/06/2019

I have a lot of plans for my business and have had people come in and out to help me with those...

I have a lot of plans for my business and have had people come in and out to help me with those plans, mainly virtual assistants. Those VA's have been in the country and out, and Asana has been easy for everyone to work with and communicate via. I have had people suggest other things like Trello, which I have used and have no problems with, but I like the depth and continued simplicity of Asana and have not plans to switch.

Pros

It'a tough to pick one thing that I love, but I think if I had to, it's the fact that when I have an annoying to-do list in my head that I know I am going to want to share with a team member or some other contractor I will bring on to help me with something in my business, I can go to Asana to create a list, do a brain dump and add dates and other info as I come up with them. No need to look for paper (as much as I like to write things by hand) and no need to worry about leaving that written list at home the one time I am away from it and want to add to it. Asana is easy to use and has lots of stuff that gets me by as a free user. When I am ready to take on the expense, it will open up even more great features.

Cons

The expense. It's not bad for one person, but I have a little team that I intend to expand. The fee for Asana is per user. It's worth it. I am sure of that, but as a semi-solopreneur who has a few people to help me from time to time and who wants to solidify things so those team members are a definite fixture, I won't look to take on the expense until I know my business can pay for it.

Alternatives Considered

Trello

Reasons for Switching to Asana

More features to help capture a million thoughts running around my brain that I needed to organize and share with others who are not local to me.
Dilanka
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good and very simple tool to manage your Team and Tasks

Reviewed on 28/08/2019

Asana helped me and my organization in resolving daily issues when assigning and managing tasks...

Asana helped me and my organization in resolving daily issues when assigning and managing tasks over Projects and Teams. We are an IT Service/Development company where the tasks and resource tracking is the base of billing. Asana helped us in tracking tasks in a very good capacity. However it is seen that the lack of customization ability was given a burning problem increased over days with growing requirements.

Pros

Implementation easiness saved a lot of time. User provision and giving them the access to play with Asana was a great advantage when it came to a full-stacked IT Development Company like us. Simple and elegant design was another plus mark.

Cons

When it came to the day to day functionalities in use users found it little difficult to take the full potential of the assigned tasks because of lack of details captured. Asana should focus on least functionalities to allow end-users (administrators) to customize data/information capturing fields. If the feasibility is there to add some more data driven fields it could have been a great advantage.

Alternatives Considered

Trello and Freshdesk

Reasons for Switching to Asana

In terms of professional look and feel Asana was in the top of the list even with Trial environments. Lack of customization was a common issue with all these three products, however Asana with standard implementation, covered most of our requirement at that time. That lead us to select Asana over other alternative trails.
Aliz
Aliz
Overall rating
  • Industry: Computer Hardware
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good Startup Project Management Tool

Reviewed on 30/09/2019

It was a very good tool to use, highly user friendly, quite effective and very visually attractive....

It was a very good tool to use, highly user friendly, quite effective and very visually attractive. This tool is great for startups in my opinion and the price is fair for the features it has.

Pros

I like how user friendly it is, the aesthetics (looks), it's very neat and colorful at the same time, it provides a good option for organization and I think it's a good tool for startups, it makes planning, task assignment, tracking and registering much easier.

Cons

I think the software is amazing but it lacks some features seen on more robusts tools such as Zoho Projects, still, this tool can integrate with other small tools that can give you access to Gantt Charts or timelines, etc. The problem is you have to pay for those additional integrations.

Alternatives Considered

monday.com

Reasons for Choosing Asana

Because Excel can work but it's easier to get human errors due to the tool manipulation, the Asana features allow you to have a better control over what's been planned, it sends you alerts and allow you to tag users, chat with them directly over a task or a file, attach files to a specific task or subtask, which you can''t easily do in Excel, and also user interface is much better in Asana.

Switched From

Microsoft Excel

Reasons for Switching to Asana

For the price and the features, when I tried the free version I felt much more comfortable with this tool than the others.
Jillian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Project Management Platform

Reviewed on 04/02/2020

My team manages Marketing Campaigns and Design Projects with Asana - we did a trial with Monday.com...

My team manages Marketing Campaigns and Design Projects with Asana - we did a trial with Monday.com and ended up staying with Asana because of the over all features and capability of the platform along with ease of daily use...Asana is by far the most user friendly task management platform available!

Pros

I have recently optimized my team Asana usage by increasing the number of projects they can manage on their own in addition to Admin view / reporting...these optimizations were a GAME CHANGER for me as the administrator and manager of up to 15 Asana users. It takes a bit if playing around with features but everyday my team is becoming more efficient through their Asana project and task management.

Cons

The only thing that could have swayed me to rate this platform a full 10/10 would be the Customer Support. There is no "live chat" feature with Asana which makes it incredibly difficult and TIME CONSUMING for the clients to research and dig around the articles and forums to find answers for them selves.

I'm a millennial and do a ton of research before I get to the point of frustration in not finding what I need so it takes A LOT for me to seek out a response from support. My answers are not easily found and I spent about 3 weeks trying to figure features out on my own - "live chat" with support would get this to 10/10.

Alternatives Considered

monday.com

Reasons for Switching to Asana

Monday.com had WAY too many features - it was chaotic! Asana has a clean interface that makes it really user friendly and the Admin view has improved immensely over the last few years making it much simpler to manage my team.
Vanessa
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Asana helps me stay organized and on track, it's not always perfect but it's always improving

Reviewed on 17/10/2020

I use Asana a daily basis in my work and personal life. I get my thoughts laid out and am sure to...

I use Asana a daily basis in my work and personal life. I get my thoughts laid out and am sure to enter all of the tasks I need to keep on my radar so they are out of my head and I can sleep at night! I love how I can also
I love the basic set up of Asana. I had been using it for years in my jobs, my business, and even my personal life. I love how well it helped me keep track of my tasks and projects. It helps me see what I need from different views but also keep items on my radar in my own projects while keeping them on the radar on my teammates projects.
I love all of the features it has and keeps adding. And most of all I really appreciate that even though it is not a perfect tool it is constantly improving. Their Rules (automations) seem like a great start as it is a new feature, I'm already making use of it. It's very helpful that tasks can live in multiple projects and that you can switch from different views (previously you had to pick one and could not change it).
The custom fields come in handy all of the time!

Pros

I love the basic set up and that you can switch between different views (when previously you had to choose one).
Portfolios are great for keeping an eye on multiple projects.
Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives. It's helpful also having the tag feature to group related tasks from various projects.
It's great that I can add emails straight to the projects as tasks and it's clickable so if I need to get more info or reply to the email its easy to find and open.
Custom fields are incredibly helpful so we can get the customized information that we need.
Forms I a great feature as well though I haven't been able to get much use of them as they are right now.

Cons

There are minor items that I'm not satisfied with. Automations/rules are very limited & it seems unnecessary to limit the # per project. The triggers & actions are also pretty limited but I understand this is a newer feature. I wish they'd incorporate tags into the automations.
It also seems that the Gmail extension has not been updated in a long time. I wish some of the features were incorporated. For instance, I'd like to note what section of a project a task goes in while saving it. It's not very helpful if I need to go & find it in Asana to edit it.
I wish there were a better way to work with templates, I don't like that templates look like regular projects in your list. It'd also be great if we could have templates for tasks as well.
I wish there was a way to organize your favorites, perhaps by having sections. It'd be helpful if milestones could have a start & end date.
The inbox is a bit overwhelming, it seems to capture everything & while you can just focus on the important items (like mentions) it still feels cluttered when you're on the main view & see every little update.
Reporting could be improved on. It's a bit glitchy whenever you make a change to the report, you have to resave & also the only format that is helpful to me is the CSV but I wish it would produce a Google sheet & I wish we could control what fields get exported.
I wish forms had more conditional logic as I can't really use them well as is.

Arslan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Asana- one of the best and simplest Task managment tools

Reviewed on 03/03/2021

Overall experience with asana is quite satisfactory as it delivers what it promises. I use it...

Overall experience with asana is quite satisfactory as it delivers what it promises. I use it alongside other tools to manage daily tasks and project-related works. Its to-do list-like approach gives an easier way to create tasks and manage them easily. You just keep a tab open for it and keep on marking complete the tasks you have accomplished. It's that simple.

Pros

The most beautiful and user-friendly thing in asana is its to-do list-like approach for managing tasks in each project. the whole project or a particular task out of it can be assigned to other users and team members. Another incredible thing is that you can divide a task into further sub-tasks to make it easier to use and track task progress.

Cons

It goes toe to toe with Trello's similar set of tools. Trello card-like approach comes in handy in viewing all the tasks at hand in a glimpse as well as giving the ability to manage task queues. You can transfer tasks from one card to another. It also doesn't have enough tools for cost and time tracking for wages etc calculation.

Alternatives Considered

Trello

Reasons for Switching to Asana

Asana has a simple to-do list-like interface that makes it easier to create tasks on the go as well as mark them complete when done. No need to fill quite long forms for creating tasks. But it gives the ability to use extra fields in case you need those.
Emily
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Made scaling my podcast agency so easy!

Reviewed on 03/06/2021

I've been using Asana for years for a number of different purposes. I really appreciate the broad...

I've been using Asana for years for a number of different purposes. I really appreciate the broad feature set and the fact that the Asana team continues to improve the system, without completely overhauling how the whole thing works and looks. The consistency has been so good!

Pros

Using Asana made it possible to create a repeatable process that anyone on my team can follow and implement. That means that we're able to scale rapidly and bring on new clients without panicking that we won't be able to handle the new workload. We absolutely love that each client is managed via their own project, and within each project we have their entire podcast calendar mapped out for the year ahead. This is essential so that we can plan team workload, and know when to hire.

Cons

The only thing I wish was available is a calendar view for each project that lists subtasks. Since each client has a primary task for each episode, and sub-tasks are listed underneath that, it would be great to use the drag and drop feature for subtasks easily in one view for that specific project.

Alternatives Considered

Trello

Reasons for Switching to Asana

I really like the UX of Asana over other project management tools
Abraham
Abraham
Overall rating
  • Industry: Mining & Metals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Free Project Management App for SMB

Reviewed on 23/11/2021

Asana is very easy to use, fast, reliable, and powerful. Just with their free version, I've got...

Asana is very easy to use, fast, reliable, and powerful. Just with their free version, I've got nothing else to ask for. It got all I need to run my business and work with my clients. It's the best free project management for me.

Pros

When we switched to Asana years ago, I didn't appreciate it right away because it's a new environment to me had to make a lot of adjustments. But as I use it every day, I got familiar with the app very quickly. It is very easy to use and might have a little learning curve. Navigating the app is all common sense though, and their help docs are very handy if you got any problems. Even though I'm familiar with the app, when I tried to open their knowledgebase, I was surprised to know there's a lot more I can do with Asana. Even with just the free version, it's so powerful and you can do so many things! It's good enough for SMBs who are just starting out. For me, some premium features are just too much so the essential features are sufficient for my business and work.

Another thing I like is you can switch to Kanban view, so it's a goodbye Trello for me. I use this view often on sprints and it's very handy and effective.

Another feature I like is you can convert an email to a task in Asana just by forwarding it to a specific email they give you, then it will be added automagically in your specific project.

I'm also happy that they have released their desktop app. That's a huge help for me in decluttering my browser tabs.

Cons

Asana is a beast. There's nothing to dislike from this app.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The power of Kanban: meet Asana!

Reviewed on 27/04/2022

I’m pretty happy happy with Asana, it was a game changer when we started to work with third...

I’m pretty happy happy with Asana, it was a game changer when we started to work with third parties. The workflow management is impeccable. Since we’re working with people outside the company, is very important that everyone have the same decision-making power, and Asana provides that.

Pros

My company use Asana when working with partners, so we need a perfect software to integrate, communicate and delegate tasks with people outside the company, and Asana checks all the boxes. A calendar is provided to integrate with our mail and it is very easy to use, we use as an agenda, so everybody, including partners outside the company, knows what everyone should do and when they should do it. It has a nice mobile interface, which is very important to me as non-friendly technology user, I’ve never had any problems managing my team with my smartphone. The features provided are incredible, especially to integration with other programs.

Cons

It took a little bit of time to adapt to Asana, we use Trello for internal management, but Asana is way more complete when it comes to work with people outside your work environment. It lacks on notification customization, but this won’t affect on any level of management at all.

Siokas
Siokas
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A useful management tool for demanding organizations

Reviewed on 22/06/2022

The tool helped the teams organize their tasks in a comprehensive manner that allowed them to be...

The tool helped the teams organize their tasks in a comprehensive manner that allowed them to be more efficient and effective.

Pros

The features available and theability to integrate external tools.

Cons

The interface is something I amnot used to and had to make some adjustments in the way I work in order to comply to the needs of the tool.

Reasons for Choosing Asana

Theorganization needed a tool that had more options to change the way the projects were organized and the way different tools can be integrated. Therefore, the needs of the team changes and we had to adapt.l

Switched From

ClickUp

Reasons for Switching to Asana

Due to the characteristics of the project and the strucutre of the team, Asana was the most suitable tool at that time.
Dan
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Asana is a good choice especially as your first tool

Reviewed on 10/11/2023

Overall, Asana is a good tool, we used it for a while within our Data team and were very satisfied.

Overall, Asana is a good tool, we used it for a while within our Data team and were very satisfied.

Pros

It's much more simple than other alternatives, it's easy to use, and has a great design and good features, especially for to-do lists and task management.
It's competitive in terms of price, and it's a good value for money.

Cons

It lacks functionality, and I'm not sure that it's a good fit for companies that are looking to scale up.

Alternatives Considered

Jira and monday.com

Reasons for Choosing Asana

We made a company decision to move all teams to the same product.

Switched From

Jira

Reasons for Switching to Asana

It was very easy to use and integrate and the overall performance was good enough to adopt it at the time.
Amanda
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you’re losing track of projects by not using a Project Management System, You need ASANA!

Reviewed on 28/06/2024

I became a certified asana pro when I was first starting out as a virtual assistant I think it’s...

I became a certified asana pro when I was first starting out as a virtual assistant I think it’s such a powerhouse platform that can really manage projects and milestones I highly recommend it for both personal and professional use.

Pros

I love the ability to use this platform for both internal projects and client facing updates, I work on several teams where we can easily move the project to the next person once it goes through each phase until final approvals are complete. It streamlines the workflow and allows for us to share necessary information to complete each tasks.

Cons

I think it can be easily used improperly which can lead to missed deadlines/communications I think it could have some better resources for agencies.

Alternatives Considered

monday.com

Reasons for Choosing Asana

ClickUp was a bit to complex for the functionality that most the teams that switched from ClickUp to asana that there was almost to many features to apply to every tasks

Switched From

ClickUp

Reasons for Switching to Asana

Firstly because of the cost it just didn’t make sense for these startups to have such a high ticket project management system especially when you compare to asana
Michelle
Michelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long time user

Reviewed on 04/12/2018

I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of...

I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of my accounts started as the free version and I've watched them slowly and effectively roll out added, useful, functionality without hassle or interruption. I've introduced over 10 nonprofit organizations to using Asana, and everyone has loved it.

Pros

Easy to learn, attractive and simple interfaces, easy to make it your daily home base. Great for both new and experienced computer users. I love that you can have task/project-related convos and attachments. This is excellent if you are like me and frequently need to show people where they made decisions in the past in an easy way. I love that events can be recurring on almost every pattern I've ever thought of. I use it for grants tracking, so I can assign out pieces to different team members and easily gather pieces back to me. I love that I can hyperlink to previous years notes, attachments, etc. for easy reference, which is really helpful with donors. I also use it to plan editorial pieces, social media, communications campaigns, nonprofit programs, board meetings, household tasks and chores, etc. Previosuly I used it for large books/projects to break large academic projects into smaller pieces. I've used it with large and small groups aged 18-67. I've set it up for over 10 orgs/groups and it is fast and easy. Everyone loves how easy it is to just start using it. Great email functionality and it has a ton of add-ins you can use to link to other software (like time tracking, invoicing, etc.) I LOVE ASANA.

Cons

I love their free version with a firey passion, but once downside is as they have grown, the free version has lost some searching/reporting capability. However, using their paid product gets you everything you could want. So if you are piloting the free version to get a sense, there is a lot more out there.

Sarah
Sarah
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Overall, asana is incredibly flexible, but that can also be it's downfall

Reviewed on 27/03/2018

Pros

Asana is flexible and easy to use. When we first implemented asana, the biggest change was the drop in internal emails we were receiving. Having the inbox feature is nice because there's somewhere you can go to see if anyone has commented or updated any tasks you follow or if they've added you to any new tasks.

The use of emojis and the ability to like a comment or action are very small things, but they can make monotonous things like checking off tasks or seeing that someone completed something feel a little bit nicer. You feel good when someone likes your comment or task completion. It's a small way of saying thanks without having to actually type it out every time.

Being cloud based means it's super easy to access from anywhere (except when the internet is down i suppose)
I do like the fact that you can also create a personal account and throw task lists in there that are totally separate from work tasks, but still easy to access. I haven't used it a ton, but it sure came in handy for wedding planning!

Cons

There's too much flexibility. Even with templates set up, everyone sets up task lists differently, so no two projects are the same. Unless you implement a rigid system or process around how employees should build out a project and task lists, or have only a few people allowed to create tasks, it can easily get confusing. This makes it hard to find things. Thank god for the search bar, but when you can't remember exactly what you named something, it's difficult to track things down.

It's also hard to know where a project is at by looking in asana. All tasks you've completed are hidden by default. I sometimes turn on their visibility so I can at least see what has been completed and what's left, but it's not a great picture of how far along the project actually is, as there are sometimes tasks that either haven't been entered yet, or tasks that contain large lists of subtasks, so even though it looks like one task, there's actually 12 steps to it. Basically, the task list doesn't give you any indication of how much time is estimated that each tasks needs to complete.

It's really easy to get lost with subtasks inside of subtasks inside of subtasks.

Juanma
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Ideal for complex orgs and team collaboration, although too much for the simplest use cases

Reviewed on 18/09/2023

I've used Asana for many years at multiple companies, and I've never lacked any critical feature...

I've used Asana for many years at multiple companies, and I've never lacked any critical feature regardless of how complex the collaboration was among the teams. The positive impact is multiplied when everyone uses it, across multiple teams, including intake forms, and cross-functional project management.

Pros

I love Asana for managing multiple complex projects at the same time. I've used several similar tools, and it's the best I've seen so far. The ability to have a complex hierarchy, timing, sub-tasks, different owners, multiple projects and timelines, project templates... is everything you need. As a product marketing leader it was essential to collaborate with multiple teams at the same time to launch new products, with a very specific timeline involved in each project. Some of these projects were also periodically repeated (e.g. product releases, or content updates), so the ability to create a very detailed template including the timeline itself was essential to our success as a company.

Cons

If there's something I don't like is the unnecessary complexity it creates when individually you also want to use it for your own tasks. Everything ends up buried in an ocean of notifications and multiple tasks from other projects, so it was hard to keep up. Most recently at my last company, we had to switch to Trello because not every team across the company was using Asana. That was a terrible decision and we ended up switching to yet another tool.