Sage Business Cloud Accounting

4.1 (269)
Cloud Accounting for Small Businesses

Overall rating

4.1 /5
(269)
Value for Money
3.9/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support
3.9/5
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269 Reviews

Krystal
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Using Sage since Peachtree

Reviewed on 11/11/2019

This software has helped us to have all the necessary reports for the government. We recommend it if you want a complete one.

Pros

It is a complete software to manage your business accounting. We have been using Sage since it was Peachtree. Now you can manage the accounting everywhere with the cloud feature. You can manage sales, inventory, employees, estimates, purchases/sellers, and so much more.

Cons

You can be confused sometimes because all the windows are similar.

Jason
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Cloud Accounting Package that is easy to use with limitations

Reviewed on 22/09/2021

Overall for our purposes the software is easy to setup and use. I like the ability to access it anywhere and the ability to attach documents to transactions in the system. Modifying the chart of accounts was easy but the lack of customization on the layout of financial statements is frustrating.

Pros

We have used the software version of sage products such as Sage Business Works and Sage 50 so the product and company are familiar to us. The ability to login to the software from anywhere and to no longer have to have client/server environment is great. The software was easy to signup for and was relatively easy to implement.

Cons

There are 2 large cons to this software in comparison to it's direct competitors.
Con #1: The package has no ability to custom group GL accounts. So for example, if you have a section on your income statement for sales and you want to group sales by category and have a sub-total for that sales section you cannot do that. There is really no ability to edit the income statement layout or the balance sheet layout to add in sections and sub totals so you are stuck with the canned version of the software.

Con #2: In an environment where you have multiple small companies, you look after you cannot have one userid and password to access all the companies. You have to setup each company with it's own userid an password then invite another user via an email link to join.

Alternatives Considered

Xero

Reasons for Choosing Sage Business Cloud Accounting

We made the switch as we wanted to get away from a client/server based software solution and wanted a cloud based solution.

Reasons for Switching to Sage Business Cloud Accounting

Our thought was to stay with the same company thinking that the transition would be easier and we had been happy with their other product offerings in the past. The user interface also was easy to understand and utilize in comparison to quick books an xero accounting as we were already familiar with how Sage products work overall.
Paul
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does more than it says on the can

Reviewed on 07/03/2023

One word “exceptional”

Pros

Data entry exceptionally easy, compatible with a a tablet, removes the need for hard copy back up

Cons

Lack of ability to enter budgets, so no chance of comparing actual against forecasts

William
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

good

Reviewed on 03/02/2020

it's good it works, but very hard to install in network

Pros

The fact that you cannot go modify stuff by the backdoor

Cons

support could be better, it's not easy to reach

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Business Cloud Accounting

reputation
Laura
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Small Business software

Reviewed on 08/12/2022

Pros

Easy to use interface, perfect for our needs as a small business.

Cons

Slightly more expensive compared to other packages available.

Michael
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliable and powerful

Reviewed on 27/04/2022

Sage is a very reliable and powerful option for a small business. Being able to handle accounts on mobile is very useful. It could end up being pricy for larger business, though.

Pros

Banking integration is very useful, and it is nice to be able to track transactions easily. The reports available are clear and concise. Being cloud based, the mobile integration is very handy.

Cons

It does look a bit dated. Payroll is an added extra, so for a medium to large business the costs could increase dramatically. The ability to track time would be useful.

Claudio
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not Able to log in for a full day .this is Not Right

Reviewed on 15/12/2020

I got a Message that i need to update my CC info, i Clicked on the link ,went to the next page update the info and Nothing Happen ,did it 5 Time with Different Card and not work , i got lock out for $ 25.00 Dollars ,then i was in the chat room for about 30 Minute the first time (No help) ,Did it again nothing , I have been told that someone suppose be calling me ,( no Phone Call) ,now is 19.35 and nothing Happen ,Our Business was no Operational because this ,I don't Understand I have been Using Peachtree for 20 Years no Problem Ever .I guess Sage is Not the same ,we are sourcing for Alternative .we have no choice ,this is to Danger .

Pros

we got it Because we have been Use Peachtree

Cons

No Customer service ,they couldn't fix a simple problem like update a Credit Card Info

Dustin
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not for mobile

Reviewed on 02/04/2019

It is pretty good just make sure itis setup properly from the get go

Pros

Links your cloud accounting with your bookeepers sage 50. If she/he is oldshcool and like working off spreadsheets and u want it on a cloud its real good.

Cons

Doesn’t work on any tablet I tried IPad and fire tablet and the short listing of products isnon functional making it useless for mobile.
Also unable to print receipts for payments on multiple invoices is really annoying.

Amy
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reporting

Reviewed on 13/02/2023

Pros

Can get majority of reports right from SAGE.

Cons

Implementation into internal systems was a challenge.

Assimi
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great software to use

Reviewed on 02/03/2023

Pros

It is a software that has several very useful applications and presents several excellent features. It also has a user-friendly interface and easy to use. Its monthly price is also not bad

Cons

Except for the customer service which is a bit weird, everything seems to be on the level. With time I think it will be above many companies

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sage Business Cloud Accounting

Reviewed on 27/05/2021

Sage Business Cloud Accounting is easy to set up and use. I loved that it easily integrated with our existing business. With internet access, the software is accessible from anywhere and is available on mobile devices. It makes bank reconciliation and invoicing easy.

Pros

Installation and implementation are easy. I like that the features are easy to use even for non-accounting persons. It enables real time sharing of files with clients and colleagues which saves on time and eliminates the need to direct email invoices. This makes debtor management easy and less costly. Accessibility from a mobile device is a huge plus when one is on the move. The software is also affordable and has a free trial. Sage has good customer support.

Cons

Since the software can only be accessed online, it is difficult to work with when internet speeds are slow or when there is no connection at all. Sometimes bank sync feed is slow and the handling of foreign currency bank transactions could do with some improvements.

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Business Cloud Accounting

Sage is user friendly even to persons with no book keeping knowledge while Quickbooks Online requires so basic book keeping knowhow. Sage has better customer support compared to Quickbooks Online. Considering our business needs, Sage seemed more affordable for us.
Andre
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sage is a very easy and powerfule accounting tool

Reviewed on 27/01/2022

Overall the experience is good. They can definitely work on their email support.

Pros

The ease of the setup and use of the software. It was written so that anyone can use it. Very simple, yet poewerful.

Cons

Some of the features that were advertised when pitched to us aren't available. The customer and supplier age analysis reports should have totals.

Alternatives Considered

Xero

Reasons for Choosing Sage Business Cloud Accounting

We wanted to go cloud based

Reasons for Switching to Sage Business Cloud Accounting

At that stage Xero did not have a lot of support in SA.
Kerry
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sage review

Reviewed on 11/07/2022

Pros

From AutoEntry to sage accounting to sage final accounts.
I like the bank feed within sage accounting - all time saving.

Cons

Bulk nominal changes would be a good addition. Otherwise I have to go into each individual invoice

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Business Cloud Accounting

Mainly the support I get from the team at sage. I can always get hold of someone to answer queries.

Response from Sage

Hi Kerry,

Thanks for the great feedback and glad you're loving your accounting product.

Very best wishes
Sage

Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Possibly the best accounting software we've ever used

Reviewed on 09/11/2017

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Pros

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Paul
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

owner

Reviewed on 24/04/2022

My accountant can open a copy and quickly finish the year and tax preparation saving me time and money.

Pros

I have used it for a very long time and it works very easily for me. It has evolved but never change so much as to make it difficult to keep using using. Sage has much more than I need but is still competitive with price and easy to use what I need.

Cons

I never got the hang of bank reconciliation to work faster than manually but is me and I do not have a great deal of entries.

Alternatives Considered

QuickBooks Desktop Pro

Reasons for Switching to Sage Business Cloud Accounting

Seamed more powerful and professional .
Martin
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have the full confidence in this product

Reviewed on 08/02/2021

Excellent - they started a bit behind functionality wise from other products, and are now moving ahead of them, and I like the committment to constant development and the transparancy of their roadmap.

Pros

It is intuitive, and my non-accountant clients can usually navigate their way around it themselves, and only occassionally require minimal support.

My clients who have switch from other software have said that they wouldn't go back.

Cons

The marketing for this product is not as flashy as competitors, and so sometimes it can be a hard sell to clients who want the one with the big ad campaign.

As with most cloud products it is constantly evolving and I am not always aware of the new features which come out.

Elizabeth
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very easy to use

Reviewed on 29/06/2021

Pros

This software was extremely easy to set up and provides excellent access for multiple users. Date entry is very simple and less repetitive than other software I've used. The online chat feature is excellent for solving simple problems or getting help when you cant find what you need in the available online resources.

Cons

Two things need attention. One is the ability for a charity to set up HST receivable in a simpler manner. The other is the ability to contact someone to solve a problem. Support is managed through online chat and it is very difficult to speak to a live person. I've had an issue caused by a glitch in the system and have been unsuccessful in solving the issue for the past 9months.

Alternatives Considered

Quickbooks Online

Reasons for Choosing Sage Business Cloud Accounting

Cost
Barry
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From Sage Instant to Business Cloud

Reviewed on 26/07/2022

Used everyday and very useful for my business and obvioulsy for my cleints too.

Pros

Yes I have to admit it the cloud option is very useful, not having to keep track of versions and installing etc. Very useful to share data with clients.

Cons

Still some features i would like and have become used to in Sage 50, like Gross to Net and Copying lines above but sure they will come.

Response from Sage

Thanks for the feedback Barry,

We're pleased you're loving the functionality of cloud and always being on the most up to date version of your product.

Very best wishes
Sage

Karen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Almost has 100% of what we need as a growing business

Reviewed on 30/01/2018

Compliance, ability to integrate different aspects of financial company data.

Pros

User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Cost-effective
Excellent customer support

Cons

No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription

Sonny
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Does accounting as it should be

Reviewed on 19/08/2021

Easy enough to use.

Pros

As an online accounting system (enterprise) it does what any company and industry would need. You can configure it based on your company processes, but the reason you would want to use this, is that they have streamlined the process that you can adapt to, instead of the other way around. Why re-invent the wheel?

Cons

Too proprietary. You must go through their accredited vendors to do most of the modifications and reports, unless you train and really go deep.

weston
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

On the Wright path

Reviewed on 01/08/2018

Well if you have clients like I do it will make your life easier and more organized

Pros

I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Cons

It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Sage Business Cloud accounting the accounting solution for growing businesses

Reviewed on 23/07/2019

Pros

Sage Business Cloud accounting is the ideal solution for any growing small business. You have all the information available to you on your cellphone if you so require. You can invoice clients as you do the job no matter what your industry. A great full function accounting system

Cons

The number of columns you are allowed when importing bank csv information is limited. Otherwise the import function serves its function.

Andrew
Overall rating
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sage has made a big improvement on managing our accounts

Reviewed on 05/02/2018

Improved recording of accounts and better organisation of data.
Ability to generate reports and forecasts.

Pros

As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.
The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Cons

This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.

Jimmi
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It's simply among the best accounting management software I've ever used.

Reviewed on 25/04/2018

Pros

Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.
Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.
Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.
Great support with free training.

Cons

They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system

Annette
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very expensive for a small company who does not have many transactions

Reviewed on 30/09/2022

It is overly complicated for a small business. Many of the features have now disappeared. It is not very good producing reports that are correct to what is needed.

Pros

I have used Sage since it came out, the program is first in pakeages

Cons

The price is too expensive for a small company that does not have many transactions but still need to use a package for business use.