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296 Reviews

- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Business Cloud Accounting
Reviewed on 07/10/2020
Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several...
Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several different ranges of time-table very handy. No installation, no backup...very nice product to use!
Pros
Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!
Cons
One improvement I would like to see:
When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really Easy Software for Non-Accountants
Reviewed on 14/06/2022
I honestly, couldn't imagine running my business without it. It's such an integral part of my...
I honestly, couldn't imagine running my business without it. It's such an integral part of my business and frees up my time so that I can focus on other things. Truly outstanding!
Pros
I love the usability of this product. As a non-accountant, I feel able to easily keep track of my small business accounts with Sage Business Cloud Accounting. Plus, if ever there is a time where I don't know something and my accountant isn't available, the Sage help is excellent. I love the new addition of the Sage University which is going to be a real help in training my team.
Cons
I feel that for me personally, the cash flow forecasting is a bit complicated, but I'll admit I haven't fully explored this side of things, I tend to do all my budgeting on a spreadsheet but it would be handy to have it integrated with my accounts. Maybe a section that can look at the P&Ls for past years and recommend budgets for the months, quarters and year ahead. Again, it's not something I've fully looked into so it may already exist on the platform.
Reasons for Switching to Sage Accounting
It was recommended to me by my accountant who was already using the software for some other clients and after trialling it, I found it great.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Just don't
Reviewed on 11/03/2019
I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this....
I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this.
My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.
Pros
The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.
There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,
Cons
It falls way short of functional. It couldn't be further behind the competition if they did nothing.
Essential features like repeating invoices were missing.
You can't pay with or receive into the director's loan account.
You are restricted in the number and type of bank/cash accounts you can have.
Fixing anything is a mammoth task
and even then, it doesn't actually fic the issues.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secret experts use Sage Business Cloud Accounting.You should try it.
Reviewed on 26/09/2023
Time saving.This software simplifies work in an ordinary way.No room for mistakes while using this...
Time saving.This software simplifies work in an ordinary way.No room for mistakes while using this softwareSage Business Cloud Accounting has sparkled my work.Its efficiency and flexibility magnifies your work.
Pros
The most incredible things about this software is it's phenomenal features that tracks all the expenses in an awesome way.All financial reports are arranged perfect.And if billing is what you love most then this software is your missing piece.invoive processing is simple, successful and enjoyable while using Sage Business Cloud Accounting.
Cons
It has really been effective on my work.its user friendly sono struggles customizing anything.Right choice so I have no problem with this versatile software.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome Accounting System if you can afford it!
Reviewed on 21/10/2022
The overall experience is definitely good and it's worth every penny if one can afford it.
The overall experience is definitely good and it's worth every penny if one can afford it.
Pros
Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!
Cons
When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users
Reasons for Choosing Sage Accounting
NetSuite was very very expensive to maintain and also it's product support team was very slow to respond.Switched From
NetSuiteReasons for Switching to Sage Accounting
Sage has all the features that we necessitated and it was within our budget- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of my best investments yet.
Reviewed on 06/05/2021
First of all i had no accounting software, no quoting and invoicing software. so this just makes my...
First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.
Pros
As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.
Cons
well, i had trouble linking my business bank account to the software, but that could be the bank...
Alternatives Considered
XeroReasons for Choosing Sage Accounting
Sage was cost effective and charges in local currency which makes it cheaper, whilst also offering more features.Switched From
YourTradebaseReasons for Switching to Sage Accounting
Sage has an incredible track record and support, plus it was cheaper.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not for mobile
Reviewed on 02/04/2019
It is pretty good just make sure itis setup properly from the get go
It is pretty good just make sure itis setup properly from the get go
Pros
Links your cloud accounting with your bookeepers sage 50. If she/he is oldshcool and like working off spreadsheets and u want it on a cloud its real good.
Cons
Doesn’t work on any tablet I tried IPad and fire tablet and the short listing of products isnon functional making it useless for mobile.
Also unable to print receipts for payments on multiple invoices is really annoying.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A great product
Reviewed on 10/02/2023
Pros
Sage Business Cloud Accounting is very user friendly and has great functions thanks to being in the cloud.
Cons
It's a little behind it's competitors to be honest, I'm sure it will catch up though as the desktop software was the best on the market for years.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sage is easy to set up and use for day to day accounting
Reviewed on 13/04/2023
Pros
Using inputting of invoices for both customers and suppliers makes doing the VAT easier
Cons
We have not used the mobile expenses function
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best cloud accounting software for business owner
Reviewed on 05/03/2023
Sage has made accounting easy. This has made our billing easy and wasn't missed and the clients...
Sage has made accounting easy. This has made our billing easy and wasn't missed and the clients were happy to get billed properly.
Pros
Sage Business Cloud Accounting is very easy to use. Any non-accountant person can use it easily. We have added our clients' bank accounts to Sage and can trace movement easily. Sage has not disappointed us at any time. :)
Cons
The software is very easy to use but if you have some accounting knowledge you can use it with more efficiency.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Sage could accounting - innovative solution
Reviewed on 22/07/2021
Incredible experience, easy to use and helpful to develop the business.
Incredible experience, easy to use and helpful to develop the business.
Pros
Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.
Cons
The software is quite expensive if companies does not needs all features presented.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Possibly the best accounting software we've ever used
Reviewed on 09/11/2017
Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to...
Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.
Pros
The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.
A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.
Cons
The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Shocking support and behaviour from their new online shop division
Reviewed on 18/09/2018
We had been one of their first online store users when SAGE started with their online store offer....
We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.
Pros
The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!
Cons
the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Comparable Systems Cost Much, Much More
Reviewed on 02/11/2016
Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted...
Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features:
Capable of handling 1-1000+ users.
SAAS (hosted and browser-based) so no software to install. No server needed.
Multi-Company consolidation
Inter-Company transactions
Dimensional accounting
Multi-Currency
Multi-Language
Purchase Requisition/Approvals and Workflow
Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way
Open API, integrates with many other web-based apps
Well integrated with SalesForce
Tablet and iPhone/Android apps
These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there.
You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.
Cons
It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My honest opinion about Sage Cloud Accounting
Reviewed on 20/09/2022
It was a bit effective and allowed me to make my work easy even though I had to learn to do things...
It was a bit effective and allowed me to make my work easy even though I had to learn to do things differently from what I was used to
Pros
The software saved much time which made my work as a Junior accountant a bit easy. It also made it easy to track down errors that I made during inserting details and it was less time consuming to ractifiy the errors. It was aslo handy for Financial Reporting to investors and the report must be straightforward and reasonable.
Cons
The software needs to be tailored to fit to small and medium sized businesses. The Bank reconciliations system calculation can be consfusing at first which can stop other users from using it
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use, easy to understand and overall beneficial to the team
Reviewed on 15/09/2023
Easy to Use, easy to understand and overall beneficial to the team
Easy to Use, easy to understand and overall beneficial to the team
Pros
Easy to Use, easy to understand and overall beneficial to the team
Cons
None, we love the new system it has been an easy transition
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good product BAD after service
Reviewed on 18/07/2022
Great software until you encounter problems. Then it becomes useless because of the lack of support.
Great software until you encounter problems. Then it becomes useless because of the lack of support.
Pros
Easy to use... when it is working. Interface very modern and quick to jump between the menus.
Cons
No after sales. Lots of departments passing the buck. Any software is only as good as their support.
Response from Sage
Thanks for the feedback Dillwyen,
We'll pass on your review to our customer services department. Should you have any further issues with after sales support, please visit this link:
https://my.sage.co.uk/public/help.aspx#/customer/support/accounts/hub/accounting-migration-post-migration/guides
This is the first port of call which will hopefully answer any questions you might have before having to call our customer services team.
Very best wishes
Sage
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From Sage Instant to Business Cloud
Reviewed on 26/07/2022
Used everyday and very useful for my business and obvioulsy for my cleints too.
Used everyday and very useful for my business and obvioulsy for my cleints too.
Pros
Yes I have to admit it the cloud option is very useful, not having to keep track of versions and installing etc. Very useful to share data with clients.
Cons
Still some features i would like and have become used to in Sage 50, like Gross to Net and Copying lines above but sure they will come.
Response from Sage
Thanks for the feedback Barry,
We're pleased you're loving the functionality of cloud and always being on the most up to date version of your product.
Very best wishes
Sage
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Almost has 100% of what we need as a growing business
Reviewed on 30/01/2018
Compliance, ability to integrate different aspects of financial company data.
Compliance, ability to integrate different aspects of financial company data.
Pros
User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Cost-effective
Excellent customer support
Cons
No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, easy and professional accountancy.
Reviewed on 16/03/2023
very pleasant.
very pleasant.
Pros
Easy to navigate, simple to use and looks the dogs.
Cons
There is no feature from sage itself for online payments. Subbing it to stripe is very expensive for big payments. I wish sage would have this feature included within their monthly billing and for small businesses we wouldn't get stung so badly with these card charges.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage Business Cloud Accounting - Does the job and more
Reviewed on 25/01/2023
We've been using the software for years now, and it doesn't let us down. When it receives updates,...
We've been using the software for years now, and it doesn't let us down. When it receives updates, they are quick and painless. Our staff are all used to the software and seem to enjoy using it.
Pros
There appears to be a lot of thought that has gone into the layout of all the screens. They are so easy to navigate and we've found that our accounting staff were very easy to train on it, which is a great sign.
Cons
Time tracking would be a nice addition to have. It would make the software that much more fuller, and give us more of what we needed.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Nightmare that should have ended!
Reviewed on 10/04/2019
You do not get what you pay for....best have a computer guy on hand!
You do not get what you pay for....best have a computer guy on hand!
Pros
not much...maybe you don't have to wait as long as you do with telus for them to answer
Cons
We have used sage since it was called simply accounting. I attended courses and have always managed to keep the system going. We started having this problem about 7 years ago.. Unable to email invoices. Customers get frustrated and several people messaging the company to let us know our system has a flaw. We have had several several hours on the phone with sage trying to get this corrected! No luck
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and support
Reviewed on 02/05/2023
Excellent. I haven't had any major issues and my Accounts manager is fantastic!
Excellent. I haven't had any major issues and my Accounts manager is fantastic!
Pros
Sage Cloud is very easy to use for people who aren't Accountants. It's simple lay out makes it easy to train clients in person, video calling or even on the phone.
Cons
The inability to split bank payments into different nominal catogeries.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not Able to log in for a full day .this is Not Right
Reviewed on 15/12/2020
I got a Message that i need to update my CC info, i Clicked on the link ,went to the next page...
I got a Message that i need to update my CC info, i Clicked on the link ,went to the next page update the info and Nothing Happen ,did it 5 Time with Different Card and not work , i got lock out for $ 25.00 Dollars ,then i was in the chat room for about 30 Minute the first time (No help) ,Did it again nothing , I have been told that someone suppose be calling me ,( no Phone Call) ,now is 19.35 and nothing Happen ,Our Business was no Operational because this ,I don't Understand I have been Using Peachtree for 20 Years no Problem Ever .I guess Sage is Not the same ,we are sourcing for Alternative .we have no choice ,this is to Danger .
Pros
we got it Because we have been Use Peachtree
Cons
No Customer service ,they couldn't fix a simple problem like update a Credit Card Info
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage Business Cloud
Reviewed on 14/09/2021
It is great. During the lockdown period it has carried us.
It is great. During the lockdown period it has carried us.
Pros
It's on cloud, you can access it anywhere. Hardly experience downtime. We were informed when the system was down. They were busy with upgrades. It has very good and user friendly, built-in reports.
I also liked the bank integration by linking sage to the bank and upload seemlessly.
Customer invoices can be emailed directly and there is an email report.
Cons
There is no hard close. Even it the period is closed, you can go back and reopen and make changes. This compromise data integrity.