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277 Reviews

- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust Learning Management Solution. Solid foundation for Sales eLearning system.
Reviewed on 02/07/2018
Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales...
Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales colleagues as they join.
Pros
Rich mobile capabilities for access from anywhere. Strong tracking of what the users actually did in the course. Good support for engaging and interactive content. Nice ability to string courses together into learning paths (i.e. curriculum) to form a complete enablement on a topic.
Cons
Occasional glitch in recording course completion if exits by closing window. No support yet to take course offline (but supposedly coming soon).
Response from Litmos
Hi Jason,
Thank you for the review, this is great feedback. We will continue to make updates to Litmos and hope that it satisfies your business needs for many years to come.
Best,
Allison
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Litmos has been a dream LMS for our newly formed training department.
Reviewed on 13/07/2018
The ability to engage with our learners and keep track of their progress so they have something to...
The ability to engage with our learners and keep track of their progress so they have something to show for all their hard-work is probably the biggest one. The amount of content that is made available from Litmos, the support they provide both from the technical stand point and just in general as you are trying to figure it out, the people who really value their clients...I could just keep going. All around, Litmos goes above and beyond any of the other companies I have worked with in their effort to help us be successful and meet our goals.
Pros
It is easy to use and customize. On the back-end, it is intuitive and laid out easily with lots of support to help along the way in the Dojo. For the user, it is simple as point and click. There isn't a lot of guess work or trying to figure out which screen to be on- which for a company that has a lot of people ho are not technologically advanced is a huge plus.
Cons
The reporting. That is the one area that isn't as intuitive or clearly laid out. And some of the reports that I want are either not there, or not easy for me to track down and find to use.
Response from Litmos
Thanks for the positive feedback! We are glad you find our product intuitive and easy to use. Our reporting will continue to have updates and improve in future product releases. It is a pleasure to go above and beyond for great clients!
Best,
Allison
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Below average LMS
Reviewed on 16/11/2020
Overall I would rate Litmos 2 stars, and in my experience using and evaluating other leading LMS...
Overall I would rate Litmos 2 stars, and in my experience using and evaluating other leading LMS systems, would rate it as below average, primarily due to the bug and support issues.
Pros
Compliance: Can distribute material to all staff and track who has and who has not completed.
Features: Litmos has most "must-have" features of an LMS e.g. assessments, reports, hosting interactive units, files and pages, mobile friendly.
Learner interface: The learner interface is generally neat and tidy. Displays interactive content reasonably well (when no bugs are present, see cons)
Cons
Bugs: Litmos doesn’t seem to be a fully stable LMS from a technical perspective, which sometimes causes page links to be broken, buttons not working or disappearing, accessibility issues (such as can’t add alt text for images in assessments, inaccessible labels of buttons), and course functionality issues (interactions built with authoring tools don't always work so images randomly don’t show and pages randomly don’t load). Litmos doesn’t appear to be committed to quality assurance or product development.
Support: Invariably, there are very lengthy delays in support responses (weeks or months) and fixes are either non-existent or heavily delayed (months or more), even when it is an impactful bug clearly caused by Litmos. Combined with the bugs listed above, this creates frustration for admins.
Modular functionality: Course creation options are limited, for example, there’s no way to organise content by sub-modules and no way to drip feed content to learners to create a spaced learning campaign.
Admin user experience: Litmos can be clunky and counter intuitive to use as account admin, completing some tasks is more complex than it should be.
Theming: no ability on admin side to adjust theme of LMS (colours, fonts and layouts).
Reports: Ability to configure and create granular reports is average to poor.
Compliance training: Most compliance courses included with Litmos feature below average learning design (learning is passive and generic).
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use and navigate learning management software
Reviewed on 26/12/2018
Pros
At my company, we use Litmos and I administer the exams and update the content. It has been great moving to this solution as we have increased user engagement due to the design interface, easy navigation and test/quiz setup. I love the reporting features. There are many reporting options that you can customize and then save for quick report runs. Creating exams is easy by using a spreadsheet (csv) template file saving you time. Making changes and adding unique features like randomizing the questions, adding certificates for completion and custom course images make Litmos LMS the go to solution for our training department.
Cons
Manual grading of short answer questions should be done via an email notification of those specific questions to make it easier to grade more efficiently.
Response from Litmos
We really appreciate the great review of Litmos! That is excellent that you have increased user engagement --- not always an easy task, so cheers to you!
- Allison
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Decent LMS product
Reviewed on 25/10/2019
We've gone through several LMS platforms and Litmos has been the best one so far, despite its...
We've gone through several LMS platforms and Litmos has been the best one so far, despite its shortcomings on the user interface side.
Pros
Very clean interface for our employees and customers to use. Has a lot of features that often come in handy (e.g. Teams, reporting, etc.)
Cons
Some of the functions (like Teams) are super clunky! Takes a lot to explain how they work to customers and not super intuitive.

- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Adequate, but clunky - better alternatives for the $
Reviewed on 03/10/2018
Adequate.
Not bad, but certainly not good.
Decent functionality (a few extra plusses) but a...
Adequate.
Not bad, but certainly not good.
Decent functionality (a few extra plusses) but a lackluster UX.
Pros
Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).
Cons
UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting.
For the $ spent there are better systems then something that strikes users and admin as just "meh".
Response from Litmos
Hi David,
Thank you for leaving Litmos a review. We take these very seriously and I will make sure the product team has your feedback so that we can continue to be the #1 learning platform on the market.
Cheers,
Allison

- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of best LMS platform
Reviewed on 22/10/2018
Pros
Litmos provides the responsive and easy to use user interface for both learner and Administrator. Role based login, custom reporting and API support makes it more powerful. You can have a custom URL of your own choice along with some prebuild learning courses.
Cons
As of now, the Litmos mobile app may not meet your expectations but you can choose to browse the Litmos platform using latest web browser.
Response from Litmos
Hi Chandrakant,
Thank you for acknowledging Litmos as one of the best LMS platforms! As always, please reach out at any time and we are always here to help.
Best,
Allison
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great L&D tool for small employers.
Reviewed on 12/12/2018
Working with Litmos has save my company a lot in training dollars and time. I don't know how I...
Working with Litmos has save my company a lot in training dollars and time. I don't know how I survived without having an LMS before.
Pros
Before Litmos which was introduced to me by our HRIS inside sales person my company didn't have an LMS. So anything was going to be better than coordinating training from a bunch of different providers and then tracking it all manually. Litmos' training on their system is simple and fun. They're people really understand employee engagement and seek to cultivate that out of the gate. The system is customizable, easy to set up and cost efficient. It also integrates well with my HRIS and our content providers.
Cons
The file size limitation is bothersome but other than that I have no complaints.
Response from Litmos
Wow, great feedback! I'm glad to know that Litmos has helped your company excel your training program and has replaced your manual processes.
Wishing you all the best and happy holidays!
Allison

- Industry: Human Resources
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Incredible Learning Management System
Reviewed on 18/12/2018
Pros
This system has open API's that can be used to integrate with other website platforms, enabling a user to add learning to their own system.
Cons
It has too many pop-ups that occur when setting up a user that is going to access the system via SSO
Response from Litmos
Hi Kenneth,
We love to hear that you think our LMS is incredible! I will make sure our product team gets word of the pop ups you are experiencing, and that we resolve that issue.
All the best,
Allison
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to go
Reviewed on 23/10/2016
I feel litmos very comfortable in managing training plans and team assignments.
The newly added...
I feel litmos very comfortable in managing training plans and team assignments.
The newly added reporting model is super flexible.
I feel litmos very comfortable in managing training plans and team assignments.
The newly added reporting model is super flexible.
Pros
Completely available and ability to integrate SSO, salesforce, dropbox, Rest, ADP etc
Cons
Not an enterprise product yet.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It appears easy to use & cost effective but there are too many bugs and terrible customer...
Reviewed on 21/02/2018
Pros
The learner interface is clean and fairly modern, it worked with our company branding. I had a good experience with our sales rep who pushed the customer service department to respond when I couldn't get help with several major issues.
Cons
Too many bugs, inaccurate data, buttons not working, reports are lacking - we had to pull out our own numbers manually, terrible customer service - had to contact them several times to get a response (this was over a 2 week period) and then waited 4-5 days for them to get back to me with an answer about a bug. Had 2 different webinars set up to address issues and no one showed up, we had to call them to reschedule and only then did they acknowledge it was missed, on another call we actually ended up in someone else's help session and could hear everything. Complaints from our customers and users about login issues, browser compatibility, and course functionality (interactions built with Storyline don't always work once it's uploaded). Very frustrating - looked good at the beginning but we wish we had of gone with another LMS.
Response from Litmos
We apologize that you have experienced issues regarding our products and services. Our dev team works countless hours to guarantee that all bugs are fixed in a timely manner, and our support team is always here to help. Those are some of the reasons why Litmos has been rated a Top LMS for many years.
Unfortunately since you have not provided your name and company, we aren't sure how to help get some of these issues resolved. Please contact your Account Manager so that we can work closer with you so that you have a better experience with us moving forward.
Best,
Allison
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Purchased Litmos 6 months ago and still not working
Reviewed on 21/06/2018
Pros
It's easy to upload videos and the ability to customize the color creates a consistent branding experience between the website and Litmos.
Cons
I provided the exact requirements needed for the LMS system (as they were written out and approved by the department of education). One of the requirements is a LMS that requires some courses be taken prior to other courses as well as have groups of courses that can be taken in any order. When building the programs in Litmos, the prerequisite function didn't work and the Assign doesn't have enough functionality and our company had too many classes (there is a maximum number allowed). Six months later, 15+ technical and sales rep calls and the problems still exist. I am manually assigning classes to all students, 4x per day. Instead of doing my job, I am essentially a manually LMS system until I can get a working solution or pay for another LMS system. I've requested 3x to speak to someone else but my only contacts are the technical help desk and my sales rep.
Response from Litmos
Hi Elizabeth,
Customer satisfaction is very important to us and we are sorry you haven't had a positive experience thus far.
Please email me directly at [email protected] and we would like to look into this further.
Best,
Allison
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Non-existant support and impossible to cancel
Reviewed on 14/02/2020
Poor experience.
Poor experience.
Pros
Software had commonly used LMS features and was SCORM compliant.
Cons
One day suddently the billing area disappeared from our account with a link to go to an alternative area that didn't work. They continued to bill us and we couldn't get any invoices or change payment details.
Many months later I contacted someone by email who setup an alternative billing portal.
When we wanted to cancel, we asked the rep and he said to send an email to them requesting cancellation. Nothing happened and 6 months later we still keep getting invoiced. The rep was helpless as well and agreed with our position. He recommended to remove payment methods to stop getting billed and initiate a chargeback. Their own rep telling us to do this. No email to their accounts department gets replied to ever. AVOID.
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
We are moving away from Litmos after having used it for 3 years.
Reviewed on 04/06/2018
Fast deployment of eLearning business - but is now looking for another platform.
Fast deployment of eLearning business - but is now looking for another platform.
Pros
Have used it for offering paid customer product training on our products. Has 1000+ users in the system right now.
Pricing is reasonable.
Cons
Too much manual work steps due to lack of integration / APIs for automation.
No support for a "subscription" model with renewable access to a number of courses (ie. recurring revenue model).
Poor responsiveness towards extension requests.
Response from Litmos
Hi there,
That is unfortunate that you will be switching learning platforms after using Litmos for 3 years. I would encourage you to set up some time to review our system with your dedicated Account Manager and see what we can do to help you reconsider this switch. As always, our award-winning support team is here to assist at any time as well.
Cheers,
Allison
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unstable product, worse support
Reviewed on 20/08/2018
Looking for an LMS? Litmos is not the one.
Looking for an LMS? Litmos is not the one.
Pros
We have been using Litmos since they launched. The software is easy to use. That's about the only pro
Cons
- The product is unstable. Our learners will come across issues all the time. Litmos' support dept is not helpful at all (you will get templated responses that are not useful at all).
- Unscheduled maintenance causes havoc
- Custom domains do not support https (pretty much unusable with Chrome now)
- New pricing they've introduced is 1000% of what used to be.
Response from Litmos
Hi Mat,
I will make sure our product team receives this feedback. Our support team works hard 24/7 to make sure our customer's are well served. Please reach out to your Account Manager at any time if you need additional support.
Best,
Allison
- Industry: Cosmetics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best eLearning software
Reviewed on 26/08/2022
Overall SAP Litmos is great software for eLearning and it comes rich with features to helps us have...
Overall SAP Litmos is great software for eLearning and it comes rich with features to helps us have a good online learning experience.
Pros
We have been using this software for the past 3 years and the best thing I love about SAP Litmos is the different ways of training it provides; video, audio and text-based training. It also offers survey questions in relation to the trainings which are helpful.
Cons
When we had just started using the software we encountered glitches and the support team was not quick respond but I am glad the support team is always available now.
- Industry: Computer Hardware
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We use the software as a FindIT search repository to house all of our RFP content and sales...
Reviewed on 23/05/2017
The ability to locate information quickly, and have company information stored in a logical, easy...
The ability to locate information quickly, and have company information stored in a logical, easy to search manner.
Pros
It is easy to use, the search feature works well and I can easily filter my results. It's great that the tool works quickly and I generally don't have trouble finding the information that I'm looking for. It's also great that we can have separate pages for different teams/roles, and store training materials that are easily searchable.
Cons
I find it puzzling when a document has expired that it is suddenly missing. I have uncovered how to search the archive, but this was not immediately clear.
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Litmos is a great product NOW and has a promising future based on the roadmap.
Reviewed on 19/09/2017
In a very short time, we went from ZERO eLearning to having role specific learning paths for most...
In a very short time, we went from ZERO eLearning to having role specific learning paths for most roles in our organization with a very small team of "do it all" team members. You can't do that without a flexible, intuitive, and powerful LMS.
Pros
It's very intuitive and easy to get up and running with very little training. No product/LMS has everything but Litmos has a LOT! The support team is pretty quick to respond when issues do come up.
Cons
I wish there was more consistency in the admin interface. For example, some modules/features offer search functionality and some do not. Some text entry areas have the rich text editor/source toggle and others do not. Little things, but they can have a big impact on admin user experience, ease of use, and huge time savers.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Litmos gives us an easy way to organize training in multiple formats
Reviewed on 20/09/2017
Ease of use, ease course creation and the ability to manage teams is important to our process
Ease of use, ease course creation and the ability to manage teams is important to our process
Pros
Ease of use to create and organize courses. The course library also creates a great user experience to access the courses and learning paths
Cons
Reporting sometimes can seem inconstant . Sometimes features seem to be missing the last piece to really fit our needs. It does seem that the platform continues to evolve though!
Response from Litmos
Hi Will,
Thank you for your feedback. We're glad that you're finding Litmos easy to use and to create courses.
Have a great day!
Thank you,
Jennifer Martin, Litmos by CallidusCloud
- Industry: Computer Hardware
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Helps me everyday in my job to become more productive
Reviewed on 23/05/2017
Pros
I like the functionality of FindIt. A large manageable database of information that is utilized daily. I require information at my fingertips for contract negotiations and sales enablement (support of sales). The ability to quickly find information almost instantaneously is critical to my job which is fast paced. Could not live without it.
Cons
There are times I search for a particular file or document and I get zero hits. I go back in and search again with minor tweaks on the original request and I get a hit. Would be great to have the option of some type of "fuzzy search" which would allow a much broader search of the database.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Sazerac Co
Reviewed on 24/01/2012
We are still evaluating this system. It does have a lot of impressive features that we have seen...
We are still evaluating this system. It does have a lot of impressive features that we have seen so far.
Pros
1. Lots of features
2. Allows for upload of SCORM
3. Can customize themes
4. Lots of uploadable course options
5. Like the dashboard message settings
7. Like the team option
8. Customer support has been helpful in answering my emails so far, but I haven't had too many needs to address at this point.
Cons
1. Would like to be able to track instructor led training classes in this system (sign up sheets, etc.)
2. Would like to be able to have more control in customizing the user account permissions. Ideally, we would like to be able to set someone like a Team Leader, but also be able to view the full library of courses that they can select to assign to their Team members. The Training Administrator level offers probably too many options for general use and the Team leader doesn t have access to the Course Library. Also, wouldn t want Team Leader to create accounts either.
3. Just for our purposes, but it would help us if the trial was a 30 day trial. I'm having a hard time pulling everyone together to review this system in the short window of time.
4. Would like to be able to customize the look and feel a bit more. Maybe a few more options here would be nice such as layout options, sizing and positioning of banner header, custom links fields that can be added, etc.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Litmos is the versatile and easy to use platform we need to manage our training program.
Reviewed on 31/10/2017
Pros
Ease of use is key. Creating courses and ensuring each learner is getting what they need quickly is important to our organization.
Cons
We have found key features are behind a pay-wall. Paying to upgrade for Persist has been a road block for us.
Response from Litmos
Hi Antonio,
Thank you for the feedback! We do take great pride in our platform being the easiest to use LMS on the market.
Yes - some of our premium features are an added cost. If you have any additional questions regarding costs and feature functionality, please don't hesitate to reach out to your Account Manager who can help guide that conversation and address any questions you may have.
Cheers!
Allison
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to install and operate, but significant shortcomings
Reviewed on 08/02/2018
If you need something simple and quick to launch, you should give Litmos serious consideration. If...
If you need something simple and quick to launch, you should give Litmos serious consideration. If you have to do reporting of training to regulatory authorities, you need to investigate very carefully. The API interface is interesting, but unfortunately they do not expose many data fields...so going the API route to address the shortcomings of the UX will not get you far.
Pros
Very easy to install, get running with a polished interface (assuming you have done LMS installs before).
Cons
Report module is terrible -- it failed my external auditor's assessment. Learning Paths are a great idea, but you can't set parameters on them like courses, do reporting...they are essentially invisible. Documentation is very limited. There is no troubleshooting and the blogs are fairly useless. The system is hosted on Rackspace and sometimes the performance for the Learners is painfully slow (30-90 seconds of lag time between clicks). The uploads of SCORM files can go anywhere between 15-20 seconds to 4+ hours. The ongoing operation of their platform needs serious improvement. Documentation and examples of use of the API interface is very poor.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I think it has been a great tool for my company. I helped implement and set up when we...
Reviewed on 23/05/2017
Being able to publish content for my organization that is easy to update and manage.
Being able to publish content for my organization that is easy to update and manage.
Pros
I like the search functions and the ability to house all of our content in 1 place. Makes it easier for our org.
Cons
The formatting abilities within the news section are very limiting. It is hard to format these articles and keep font/colors consistent since it does not save these choices.
- Industry: Oil & Energy
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy functionality for our employees to use
Reviewed on 13/06/2017
Great functionality
Great functionality
Pros
Easy of setting up course content within the system. Employees track their own training progress....
Cons
Reporting functions could be better.
Response from Litmos
Hi Donald,
We're happy to hear that you are finding Litmos easy to use and that we are helping your employees to track their training progress.
Have a wonderful day!
Thank you,
Jennifer Martin, Litmos by CallidusCloud