Pointerpro

4.6 (252)
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Assessments and surveys that generate personalized reports

Overall rating

4.6 /5
(252)
Value for Money
4.3/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

97%
recommended this app
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252 Reviews

MAYERLY
MAYERLY
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automate Custom Reports and Scale my Business.

Reviewed on 30/11/2023

On the few occasions that I have needed assistance they have been quick to provide solutions and...

On the few occasions that I have needed assistance they have been quick to provide solutions and guidance which has allowed me to keep my projects on track without significant interruptions.

Pros

The platform allows me to design branded surveys that not only reflect the visual identity of my company but are also designed to obtain specific information in an efficient and attractive way.

Cons

You might actually find that the need to fine-tune and customize every survey and report element is time-consuming.

Brian
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great but very expensive

Reviewed on 29/10/2021

Overall I'm satisfied for the time being. However I have looked at JotForm. They provide the...

Overall I'm satisfied for the time being. However I have looked at JotForm. They provide the features we are looking for at a fraction of the price. I just don't feel like rebuilding the survey again at least for a couple of months.

Pros

Survey Anyplace was able to provide what we were looking for. We were able to develop an online quiz for my clients users to take and find out their results.

Cons

The cost is very expensive. There are other services out there with my cheaper rates. You charge so much additional for a generated PDF being sent to the user. I've had to upgrade my account 3 times because you have such low monthly submission rates. It should be the same cost no matter how many submissions. You should charge more for the users that have more than 1-2 survey.

Alternatives Considered

Jotform

Reasons for Switching to Pointerpro

It is the service I found first. Much more expensive than I would like though.
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best Survey tools for data collection

Reviewed on 14/01/2019

We needed an interractive tool to collect useful data on how our customers are using our software....

We needed an interractive tool to collect useful data on how our customers are using our software. Survey Anyplace exceed our expectations

Pros

Survey Anyplace is incredibly easy to set up and use. They offer a range of options to make the Survey more interactive and fun. They also have the option to run a competition or a reward porgram within a survey and this has been a great feature for us to engage with our users

Cons

There isnt much to not like with the product. Their pricing is reasonable for the features provided but I have noticed certain compatibility issues with some browser. Formatting changes come in without any notice.

John
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Value Robust Customization

Reviewed on 06/12/2021

The product is easy to use for our annual big show. Even though we go months at a time without...

The product is easy to use for our annual big show. Even though we go months at a time without using the software it is east to relearn and start using again.

Pros

This software allowed for quick lead capture at a recent tradeshow.

Cons

We wish we could style the pages more - but for the money this product offers quite a bit of customization without much graphical experience.

Alternatives Considered

XM for Customer Experience

Reasons for Choosing Pointerpro

Survey Anyplace was just more intuitive to use.

Switched From

SurveyMonkey

Reasons for Switching to Pointerpro

Ease and speed of implementation. Initial cost also helped.
Nicolas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SurveyAnyPlace... any how, any where and any one.

Reviewed on 07/09/2021

Pros

Flexible questionnaire editing and building, powerful PDF generator

Cons

Lack of multilanguage in Assessment Center.

Alternatives Considered

Google Forms and SurveyMonkey

Reasons for Switching to Pointerpro

Flexibility, power, technical and sales team, $$$
Louis-Alexandre
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

How SurveyAnyplace is helping us.

Reviewed on 08/11/2021

We neede a tool that representatives could use to narrow down which of our products to offer...

We neede a tool that representatives could use to narrow down which of our products to offer depending on a short assessment

Pros

As a dev what I like about this is that it is a no code option that can be fully implemented by the team that will ultimately be using it. That way the are the full owners of their solution.

Cons

Some fuctionalities could have a tutorial with examples that go a bit deeper.

Alternatives Considered

HubSpot Marketing Hub

Reasons for Switching to Pointerpro

It was a combination of ease of use and the feature set.
Brian
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Truly Amazing Product, Great user experince

Reviewed on 19/11/2021

As a product they in my opinion have a PAS that is unrivaled.

The Team at SA are simply amazing

As a product they in my opinion have a PAS that is unrivaled.

The Team at SA are simply amazing

Pros

Simplicity !!

We migrated from a very clunky bespoke product, prior to finding Survey Anyplace we had various quotes for a rebuild - the prices resembled telephone numbers !!

The team at SA were able to replicate our entire platform and integrate it to our WordPress site in a matter of weeks !!

Cons

I am yet to find any and something tells me I am not going to

Alternatives Considered

SurveyLegend and SurveyMonkey

Reasons for Choosing Pointerpro

To replace legacy software

Reasons for Switching to Pointerpro

The ability to integrate to our online merchant gateway and the fact they deliver their reporting in secure PDF
Harley
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good, but could be Great

Reviewed on 30/08/2021

Overall, the Survey Anyplace software is some of the best I have seen and once I get everything...

Overall, the Survey Anyplace software is some of the best I have seen and once I get everything figured out I will probably appreciate it even more. Their customer service seems good, but I have not interacted with them much at this point.

Pros

Overall, the software does more than all the others that I looked at and provided the easiest user set-up.

Cons

There are not How-To guides on using the software. You are pretty much on your own to figure everything out, so there is a lot of trial and error. I found myself building a question(s) and then testing it to see how it would look/present. The hardest part is in creating the reports/assessments. Initially, it looked fairly easy to set up, but once I got started it became very apparent that was not the case. Even something as simple as connecting the questionnaire to be used is difficult. If there should be a How-To guide for anything it should be the Reporting/Assessment, but sadly there is not.

Alternatives Considered

Jotform and SurveyMonkey

Reasons for Switching to Pointerpro

Had all of the capabilities that i was looking for in being able to build a questionnaire as well as a report/assessment. Seemed the most user friendly.
Tor-Erik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A comprehensive Survey tool

Reviewed on 28/05/2021

We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and...

We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and it have great functionality to build simple to comprehensive questionares of different types. The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick. We give our warmest recommendations!

Pros

The product is very easy to use and have a rich set of functionality.
The Report R- solution is impressive
The service is really quick
It s a very good foundation to make a assessment tool.

Cons

A few of the most advanced functions has errors.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Pointerpro

The PDF-generation tool and fantastic service.
Catherine
Overall rating
  • Industry: Market Research
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and nice design

Reviewed on 30/07/2020

Great experience. When we needed to upgrade our current plan, we were uncertain of the way we were...

Great experience. When we needed to upgrade our current plan, we were uncertain of the way we were going to get charge. Someone rapidly answered our question, and we had to pay only for the difference. Which, I think, is the good way to do it.
I would reccommand and use it in the futur.

Pros

It is intuitive to use. If you are looking for something, it will be where you were looking first.
The plateform uses the company logo to create the graphic design of the online questionnaire. So, when the costumer answered the questionnaire, they could feel it was made for the company and not randomly.
The principal thing we were looking for was to be able to skip questions if the answer of a certain question shows it was not necessary to reply to the others. This plateform offers this function.

Cons

The fact there is no French traduction of the plateform and that the pricing is in US$.

Marek
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Pointerpro Review

Reviewed on 13/05/2023

Overall, my experience with Pointerpro was positive. The intuitive interface and excellent customer...

Overall, my experience with Pointerpro was positive. The intuitive interface and excellent customer support made it a pleasure to use. The platform provided a range of useful features and tools that streamlined my tasks and improved productivity. Although there were some limitations in terms of customization options, it did not significantly hinder the overall experience. Pointerpro proved to be a reliable and efficient solution for my needs, and I would recommend it to others looking for a user-friendly platform with great customer support.

Pros

One of the things I liked most about Pointerpro was its intuitive and user-friendly interface. Navigating through the platform was seamless, and it was easy to access and manage the various features and tools it offered. The layout was well-organized, making it convenient to find and use the necessary functionalities. Additionally, the customer support provided by the Pointerpro team was exceptional. They were responsive, knowledgeable, and always ready to assist with any inquiries or issues that arose.

Cons

While Pointerpro had many positive aspects, one thing I liked least was the limited customization options. There were certain elements and settings that I wished I could modify or personalize to better align with my specific needs and preferences. Having more flexibility in tailoring the platform to suit individual requirements would have been beneficial.

Adam
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Saving Lives.

Reviewed on 14/03/2023

Overall Poynter pro has been perfect for her needs, and we see a long-term partnership with them...

Overall Poynter pro has been perfect for her needs, and we see a long-term partnership with them moving forward.

Pros

We used pointer pro to stand up an assessment that helps identify the capacity of individuals to make good decisions and avoid falling into despair. The ease-of-use and speed that we were able to get a beta version of our assessment up and running was awesome.

Cons

There are some latency issues with flipping between tabs and screens, and some of the functionality is still in development with respect to testing the assessment and the reporting. It’s not able to test or import responses to tests the report functionality. Some of the editing features are a little cumbersome for example, when setting up custom formulas if you want to re-order them, you have to re-create them.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Pointerpro

Pricing and ease-of-use
Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You absolutely can't go wrong with these guys!!!!

Reviewed on 28/11/2022

A brilliant business is built on its people and somehow Pointerpro have managed to assemble best in...

A brilliant business is built on its people and somehow Pointerpro have managed to assemble best in class and all under one roof. They are always available, they solve everything you put in front of them and the software isn't half bad either!!!I cannot tell you how Pointerpro and their platform delivered and ticked EVERY box.

Pros

Our previous PHP platform was end of life and we were facing serious challenges with an updated more modern solution, that was until we found Pointerpro.The whole experience has been absolutely seamless, with the support of their absolutely amazing team we have been able to accomplish everything. We simply handed over the reins and they turned our old product in to a new, fresh, manageable and easily deploy-able suite of assessments.

Cons

We have found no cons whatsoever - Pointerpro continue to deliver in every possible way.

Darren
Darren
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for automating survey responses in a PDF to download or email

Reviewed on 08/09/2021

It's great but just needs an upgrade I think.

It's great but just needs an upgrade I think.

Pros

The main reason we used this software was to automate survey responses in a PDF for the user to download or email. There are not many solutions on the market that can do this all in one.

Cons

I think the help pages need updating, they're not very clear when you are new to Survey Anyplace as they describe how to do things but do not show you step-by-step.

Not being able to customise the front cover image of a PDF template is a bit annoying and unless you're a CSS wizard, the PDF responses can look very plain.

Alternatives Considered

XM for Strategy & Research

Reasons for Switching to Pointerpro

Cost and usability
Tom
Tom
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Survey Says...Survey Anyplace is My New Go-To!

Reviewed on 05/12/2018

I found Survey Anyplace user-friendly, creative and even funny, easy to share and wildly helpful...

I found Survey Anyplace user-friendly, creative and even funny, easy to share and wildly helpful processing my received data. 10+ for Survey Anyplace!

Pros

So I've used a number of survey programs to extract opinions and information from friends and organizations to which I belong. Truth be told I've never had a problem with any of them. None of them, however, have ever made me actually do a happy dance like Survey Anyplace has done. (Twice. I've done a happy dance twice. #literally)

The thing I love most about happy dance isn't the interface that one creates to build a survey. Though, trust me. It's ideal and easy. I'm pretty good with computers but I'm not one of you super-smart Millennials that knows everything about everything and then some. I know enough. I count on ease of use to manifest with every program or app I try. Ease of use with Survey Anyplace goes to 11! As an entrepreneur, one who is starting my own company, it's the feedback and what I'm able to do with it from a reporting standpoint that makes Survey Anyplace the hands-down winner in my book. There are more date filters than one would ever need...and I needed a bunch. You can send PDF's off Survey Anyplace. I was able to show my investor that my path was exactly where we wanted to be. I was even able to loop her into the integration of information by looping her in through a variety of apps she used on a daily basis. You won't get better reporting anywhere else. Period. Whether it's collaboration or ingenuity you're looking for. Survey Anyplace is your best bet. Take it from me.

Cons

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask. Worked like a charm once I knew what i was doing. No complaints at all.

Jorge
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A complete suite for surveying

Reviewed on 18/02/2021

You can do anything you need using Survey Anyplace's options, as long as you can imagine the...

You can do anything you need using Survey Anyplace's options, as long as you can imagine the workflow. So, the limit is your creativity, not the service's functionality.

Pros

Being Zapier-compatible makes Survey Anyplace even a more valuable tool, because you can combine it's native power as a survey tool with several other services to really maximize it's potential. If you have a surveying need, you can surely find a solution within Survey Anyplace's offerings.

Cons

Even though they recently changed it a bit, the UI still feels very old. To be honest, now it looks "modernly old" with the recent change. I think it's the only downside of the service.

Alternatives Considered

Typeform

Reasons for Choosing Pointerpro

Price.

Switched From

SurveyMonkey

Reasons for Switching to Pointerpro

Price.
Scott
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Valuable and Productive Tool

Reviewed on 26/11/2022

Experience has been very positive, especially when working with Customer Support and Customer...

Experience has been very positive, especially when working with Customer Support and Customer Success contact.

Pros

Easy to use once you understand the interface. Continuous improvement of features.

Cons

Not much. The report formatting can be improved to increase the quality of the PDF report.

Response from Pointerpro

Thank you for the nice review.
As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live.
The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes!
Our team has already prepared several resources for you to allow for an easy start with this exciting new development.

Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c

Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

Mallory
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Key Strategic Business Partner

Reviewed on 12/10/2020

Survey Anyplace has allowed us to grow our consulting business in ways we never thought possible....

Survey Anyplace has allowed us to grow our consulting business in ways we never thought possible. The initial reason we purchased the software is only a fraction of how we use it now. In this virtual world, we are able to reach more customers and create a seamless process to collect information.

Pros

This product is easy to use and provides a customized solution to fit our specific business needs. Our users have never had any issues with completing the surveys and the amount of data and information we are able to collect and use is invaluable to our orgainzation.

Cons

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

Mai
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Surveyanyplace helps automate forms

Reviewed on 05/05/2022

Pros

I appreciate that we are able to customize our form interface to our branding, and I like how the reports come out. They are eady to download and professional.

Cons

I wish there were more comparative data options.

Mitch
Mitch
Overall rating
  • Industry: Market Research
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Survey App for my business

Reviewed on 08/01/2019

I'm building my start up with this quality app at an affordable price!

I'm building my start up with this quality app at an affordable price!

Pros

I love that the app has various functionalities such as, offline capability, email alerts, and truly stunning survey designs

Cons

The contact support is not best as they run on Europe time and I run on Eastern Atlantic Time, so it's a bit difficult getting answers to queries in the afternoon my time. But overall I've seen on a number of occasions staff work overtime to try and assist me

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best survey tool

Reviewed on 12/10/2022

Pros

Its flexibility and ability to do almost anything with this. From surveys, to feedback questionnaire, to performance reviews... we can do it all with this software.

Cons

Its user interface. It takes awhile to learn how to use this software, but once we learn it, it becomes great

Response from Pointerpro

Thank you for the nice review.
As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live.
The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes!
Our team has already prepared several resources for you to allow for an easy start with this exciting new development.

Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c

Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder

Justin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This Tool is Magic!

Reviewed on 19/02/2021

The ability to assess a group of people and get dashboard organized data on that group is absolutely...

The ability to assess a group of people and get dashboard organized data on that group is absolutely invaluable. Plus to create a personalized PDF report based on their results makes the entire experience so personalized on a mass scale. The use of question logic to only ask questions relevant to the taker further enhances the experience. This tool is magic, you are able to do all the above very quickly. It has some limits but they are few and far in between and Survey Anyplace is always updating the platform to get better, so I confident it's a matter of time before these limits are worked out.

Pros

Personalized PDF with Question Logic making the experience best for the taker.

Cons

Limits/Quirks on the backend, like is you add or remove a question after setup it will "break" your formulas and question logic. Which is not a big deal if you only have a few but very frustrating if you have multiple.

Franka
Franka
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Survey Anyplace

Reviewed on 10/01/2019

We use Survey Anyplace to interview our leads and customers. It's user-friendly en very effective.

We use Survey Anyplace to interview our leads and customers. It's user-friendly en very effective.

Pros

Survey Anyplace is a user-friendly and intuitive tool. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective.

Cons

The one thing I miss is the possibility to add a question when a certain answer is selected.

Thiago
Thiago
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very easy to use, helped me to fly my project

Reviewed on 11/01/2019

I could create a form and emulate the functions of an mobile App, through Survey Anyplace. For our...

I could create a form and emulate the functions of an mobile App, through Survey Anyplace. For our company it was a solution for prototyping.

Pros

Simple and intuitive UX. It feels smooth for the customers and very bealtiful. It´s possible to receive pictures directly on the form.

Cons

Definitely it could be more affordable. Also I'd like to integrate it with Google Spreadsheets more easily.

David
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enterprise Solutions

Reviewed on 08/01/2019

Pros

I use the enterprise solution fro Survey Anyplace because of its ability to do more than any other survey website on the market. I was able to create a customized, responsive backend combined with a clean front end that automatically generates reports and sends them to clients. The company is responsive, engaged, and seek to understand the intricacies of your product.

Cons

The only thing I can't do that I would like to is online payment integration - ie, "to get your full report, pay now..." type stuff. But even then, they offered to help me build it, I just decided to hold off on that.