MYOB Business Reviews

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145 Reviews

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Manual System Converted into Digital
Reviewed on 29/12/2020
MYOB has changed the way we work, simplifies book keeping to take away so much pain
MYOB has changed the way we work, simplifies book keeping to take away so much pain
Pros
- Easy to signup and simple setup to get things started
- Pricing - Special offer for new start ups
- Invoice reminders
- Invoice templates look very professional
- Invoice shows when customer / vendor have viewed (SUPER HELPFUL)
- Intray for emailing receipts and tracking
Cons
- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.
Alternatives Considered
XeroReasons for Choosing MYOB Business
Made the switch from doing everything the slow manual way! Can never turn back nowReasons for Switching to MYOB Business
Price and special offer for new startups- Industry: Building Materials
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Best accounting software on market
Reviewed on 19/11/2023
At first it was hard to get my head around, but once I used the support it was easy to ise
At first it was hard to get my head around, but once I used the support it was easy to ise
Pros
The depth of the accounting softwarealot more features than most
Cons
The annual subscription fee is a tad bit high
Response from MYOB
Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
IT business management
Reviewed on 21/08/2023
MYOB allows simple business management but does not offer advanced simple integrations.
MYOB allows simple business management but does not offer advanced simple integrations.
Pros
MYOB allows for client management and invoicing from one system.
Cons
Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software, has been better few years ago
Reviewed on 06/05/2023
I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer...
I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business.
Pros
I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia
Cons
Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB
Reasons for Switching to MYOB Business
Easier to use, easier to fix mistakes. At the time XERo did not have general ledger details report which was an essencial- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB XO - API Integration A Game Changer
Reviewed on 28/07/2022
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration....
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.
Pros
Due to the complexities of our business MYOB XO was the standout choice.
Cons
No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't start your business accounting with a regrettable decision, look elsewhere!
Reviewed on 18/05/2020
Underwhelming to say the least. I was partially sold on the fact that they have a customer service...
Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.
Pros
Reasonably easy to use but have found Xero to be much better in almost every way.
Cons
Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data
Alternatives Considered
QuickBooks OnlineReasons for Switching to MYOB Business
The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good to start but difficult with finer details.
Reviewed on 14/01/2023
It worked well as a start package for the small business and didn't cost anything for the first...
It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.
Pros
Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.
Cons
Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.
Reasons for Switching to MYOB Business
Ultimately it was offered free for a year so was a good starting point compares to paying.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
If you know accounts, MYOB Business is for you
Reviewed on 22/12/2023
MYOB Business was generally good and could not be faulted. It does what it claims to do and does it...
MYOB Business was generally good and could not be faulted. It does what it claims to do and does it well.
Pros
Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.
Cons
MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.
Response from MYOB
Hey Andrew! Thank you for taking the time to share your experience. We're glad to hear that you have been unable to fault MYOB Business! Cheers, Mike.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business Is a Highly Reliable Accounting Solution
Reviewed on 15/04/2024
Pros
This accounting software has been so reliable.
MYOB Business works so well for us.
MYOB Business is easy to use.
Cons
No cons about MYOB Business.
MYOB Business is brilliant.
Response from MYOB
Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business Is a Sensational Accounting Solution
Reviewed on 10/04/2024
Pros
This accounting solution has been working so well for use due to its effective features.
MYOB Business has been highly reliable and easy to use.
Cons
I do not have cons for MYOB Business.
MYOB Business works so well.
Response from MYOB
Hey Valentina!
Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Okay product with limited face to face support
Reviewed on 05/09/2023
Very average.
Very average.
Pros
The software is relatively easy to use.
Cons
It’s hard to get face to face support. Even when I’ve requested it I’ve received an email!! That’s not the support I appreciate. Every response is an email with a link to a webpage. This doesn't always help.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for invoicing
Reviewed on 28/11/2023
Pros
I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.
Cons
There’s nothing negative about myob and the price is affordable
Response from MYOB
Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Ok platform at the time however went with Xero
Reviewed on 14/03/2023
Pros
I needed the ability to access accounting transactions online.
Cons
What I liked least about MYOB business is that is was very limited therefore went with Xero.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
MYOB essentials before it was put on the accountright platform was excellent.
Reviewed on 10/03/2021
Mostly problems compared to the old software.
Mostly problems compared to the old software.
Pros
Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily.
Cons
The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MYOB Accounts Plus
Reviewed on 03/11/2022
overall good
overall good
Pros
Online and off line accessMobile scanning of receipts
Cons
some search features could be better. Doesn't narrow down search when entering items or descriptions
Alternatives Considered
QuickBooks DesktopReasons for Switching to MYOB Business
easier to use- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Myob
Reviewed on 26/05/2022
Very easy to use. Clients are happy with it and also find it easy with minimal questions
Very easy to use. Clients are happy with it and also find it easy with minimal questions
Pros
The ease of using this program. Being able to get into clients accounts and finalising their work.
Cons
I have no issues to report with this program.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 4.0 /10
Not my first option but still a good system
Reviewed on 16/10/2021
Overall it is not my first preference and I prefer to use a competitor.
Overall it is not my first preference and I prefer to use a competitor.
Pros
I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.
Cons
One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
MYOB for business
Reviewed on 16/01/2019
Pros
I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia
Cons
I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business review
Reviewed on 10/11/2021
Pros
Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)
Cons
Could connect to more third-party software.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Sold a dummy!
Reviewed on 17/08/2018
I have been a business user of MYOB for other companies using bigger MYOB packages for over a...
I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up.
Designed and run by non accountants
Pros
Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.
Cons
I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.
I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software. Does everything we need it to do and more.
Reviewed on 13/03/2018
Great accounting, and always updating with new features. Our accountant could just log in and do...
Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.
Pros
-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive
Cons
-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.
- Industry: Civil Engineering
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Great software, but too pricey for my needs
Reviewed on 02/11/2020
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome...
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options
Pros
MYOB will polished with lots of mine integrations and options.
Cons
There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.
Reasons for Switching to MYOB Business
I didn't choose it in the end.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The interface is ok but the customer service is terrible
Reviewed on 06/04/2018
Pros
I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.
Cons
It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!
- Industry: Banking
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Software helps me to evolve in my career my much .
Reviewed on 04/05/2018
The benefits are countless. I am really happy and exceptionally relaxed with using this software....
The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.
Pros
The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.
Cons
The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ongoing extortion, third world support, buggy and terrible reporting
Reviewed on 27/08/2019
A can't imagine a business could do worse than this product, go elsewhere and save yourself the...
A can't imagine a business could do worse than this product, go elsewhere and save yourself the hassle.
Pros
It didn't fail on install... that's about it!
Cons
I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete.
Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again.
And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!