MYOB Business Reviews
Overall rating
Filter by
Company size
Time used
139 Reviews
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Solid Piece Of Software
Reviewed on 04/09/2018
Pros
I have used MYOB for years, it's perfect for getting the job done, and easy to use.
Cons
Sometimes the ability to change or delete transactions is a little bit dangerous.
- Industry: Building Materials
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Best accounting software on market
Reviewed on 19/11/2023
At first it was hard to get my head around, but once I used the support it was easy to ise
At first it was hard to get my head around, but once I used the support it was easy to ise
Pros
The depth of the accounting softwarealot more features than most
Cons
The annual subscription fee is a tad bit high
Response from MYOB
Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
IT business management
Reviewed on 21/08/2023
MYOB allows simple business management but does not offer advanced simple integrations.
MYOB allows simple business management but does not offer advanced simple integrations.
Pros
MYOB allows for client management and invoicing from one system.
Cons
Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB XO - API Integration A Game Changer
Reviewed on 28/07/2022
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration....
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.
Pros
Due to the complexities of our business MYOB XO was the standout choice.
Cons
No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.
- Industry: Supermarkets
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
MYOB Easy
Reviewed on 25/09/2023
Pros
Application layout makes it easy to navigate
Cons
The upgrade feature needs to run in the background.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good to start but difficult with finer details.
Reviewed on 14/01/2023
It worked well as a start package for the small business and didn't cost anything for the first...
It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.
Pros
Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.
Cons
Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.
Reasons for Switching to MYOB Business
Ultimately it was offered free for a year so was a good starting point compares to paying.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't start your business accounting with a regrettable decision, look elsewhere!
Reviewed on 18/05/2020
Underwhelming to say the least. I was partially sold on the fact that they have a customer service...
Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.
Pros
Reasonably easy to use but have found Xero to be much better in almost every way.
Cons
Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data
Alternatives Considered
QuickBooks OnlineReasons for Switching to MYOB Business
The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Probably OK If you Are a Trained Accountant or Bookkeeper
Reviewed on 29/09/2019
We wasted a lot of time and resources using this software for our small business accounting needs....
We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.
Pros
As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.
Cons
We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.
Alternatives Considered
QuickBooks EnterpriseReasons for Switching to MYOB Business
We chose MYOB Essential based on their reputation as a simple inhouse accounting software solution.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Need to be dragged into the new century
Reviewed on 16/06/2019
We have been stuck on it - and are currently planning our migration away from it.
We have been stuck on it - and are currently planning our migration away from it.
Pros
Commonly used across small business which makes it easier to find bookkeepers who have experience in it
Cons
Needs to have a major overview from a features, functionality and user experience perspective.
Nearly no new features in 15 years.
An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation.
Not a wonder people are moving in droves to other products.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
MYOB for Tradies
Reviewed on 30/06/2021
I had little to do with the software save reading my payslips and annual payment summary. These...
I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.
Pros
I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary
Cons
There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Very capable software
Reviewed on 28/11/2023
Pros
It feels very well though out, very responsive.
Cons
I would like there to be a cheaper version for those with infrequent use
Response from MYOB
Hey George! Thanks so much for taking the time to share your thoughts! We really appreciate it. Cheers, Amanda.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for invoicing
Reviewed on 28/11/2023
Pros
I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.
Cons
There’s nothing negative about myob and the price is affordable
Response from MYOB
Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
MYOB review
Reviewed on 25/01/2023
It is used as a standalone reporting software for financial statements.
It is used as a standalone reporting software for financial statements.
Pros
Provides an additional option for small businesses and sole traders with limited budget resources to consider.
Cons
I find MYOB AO functions very rigid and not user friendly. For example, import function from other accounting softwares are not available.Unable to generate reports.Unable to download reports to excel.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you find something good, stick to it.
Reviewed on 08/09/2022
It has been an essential tool in running our business effectively and maintaining legal compliance...
It has been an essential tool in running our business effectively and maintaining legal compliance since we started in business in 2011.
Pros
The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.
Cons
I do not operate the software. Unable to answer.
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
MYOB Essentials
Reviewed on 14/11/2022
All good except for the slow support and issues with the product.
All good except for the slow support and issues with the product.
Pros
Easy to use once you know how. I like that I can log on from anywhere top access the accounting software.
Cons
MYOB ceased to support Account Edge on Mac so on recommendation by the sales team I transferred to MYOB Essentials. It is easy to use however because it's web based it hangs intermittently. MYOB added a feature to Item ID on invoicing, adding an information symbol without widening the column. This causes the Item ID to be partially obliterated. This makes it difficult when checking item numbers or picking the order. I have spoken to support who have failed to address the issue or even discuss it. The other issue is support. I have literally waited on for one and half hours before getting to the person I need to speak to.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Upgrade of platform rubbish
Reviewed on 23/08/2021
Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.
Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.
Pros
Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.
Cons
Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.
- Industry: Construction
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A must for any small business
Reviewed on 08/07/2022
Pros
its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things
Cons
I would ideally like to see a scheduling app or component added which id desktop and phone friendly
Alternatives Considered
QuickBooks Online- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
MYOB for business
Reviewed on 16/01/2019
Pros
I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia
Cons
I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business review
Reviewed on 10/11/2021
Pros
Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)
Cons
Could connect to more third-party software.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
MYOB Review
Reviewed on 08/12/2021
Pros
Ease of use. Pricing
Easy interface
Online storage
Cons
Limited reporting and search functions
Limited customs report
- Industry: Civil Engineering
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Great software, but too pricey for my needs
Reviewed on 02/11/2020
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome...
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options
Pros
MYOB will polished with lots of mine integrations and options.
Cons
There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.
Reasons for Switching to MYOB Business
I didn't choose it in the end.- Industry: Law Enforcement
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MYOB User
Reviewed on 22/07/2022
Positive
Positive
Pros
The easy to use features help me keep track of my accounts when I have so much going on
Cons
There’s not much I don’t like, I’m pro MYOB Business
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good software for offline accounting. you can work on Myob for all your accounting &and...
Reviewed on 12/06/2018
Good for accounting & Book-keeping offline.
Good for accounting & Book-keeping offline.
Pros
Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet
Cons
1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the top software for bookkeeping
Reviewed on 14/11/2018
Pros
I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.
Cons
glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
MYOB was what we needed at the time
Reviewed on 28/01/2022
Was a very user-friendly option.
Was a very user-friendly option.
Pros
It was a cost-effective solution for the number of features available and the quality of product.
Cons
For us the only con was at the time it did not have reoccurring invoicing.