MYOB Business

3.9 (139)
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Online accounting & payroll for every business

Overall rating

3.9 /5
(139)
Value for Money
3.5/5
Features
3.7/5
Ease of Use
3.7/5
Customer Support
3.3/5

71%
recommended this app
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139 Reviews

Ivan
Ivan
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Solid Piece Of Software

Reviewed on 04/09/2018

Pros

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons

Sometimes the ability to change or delete transactions is a little bit dangerous.

Daniele
Overall rating
  • Industry: Building Materials
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Best accounting software on market

Reviewed on 19/11/2023

At first it was hard to get my head around, but once I used the support it was easy to ise

At first it was hard to get my head around, but once I used the support it was easy to ise

Pros

The depth of the accounting softwarealot more features than most

Cons

The annual subscription fee is a tad bit high

Response from MYOB

Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.

Lachlan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

IT business management

Reviewed on 21/08/2023

MYOB allows simple business management but does not offer advanced simple integrations.

MYOB allows simple business management but does not offer advanced simple integrations.

Pros

MYOB allows for client management and invoicing from one system.

Cons

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

Brian
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MYOB XO - API Integration A Game Changer

Reviewed on 28/07/2022

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration....

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Pros

Due to the complexities of our business MYOB XO was the standout choice.

Cons

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Adam
Overall rating
  • Industry: Supermarkets
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

MYOB Easy

Reviewed on 25/09/2023

Pros

Application layout makes it easy to navigate

Cons

The upgrade feature needs to run in the background.

Ellsi
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good to start but difficult with finer details.

Reviewed on 14/01/2023

It worked well as a start package for the small business and didn't cost anything for the first...

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Pros

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Cons

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Switching to MYOB Business

Ultimately it was offered free for a year so was a good starting point compares to paying.
Matthew
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't start your business accounting with a regrettable decision, look elsewhere!

Reviewed on 18/05/2020

Underwhelming to say the least. I was partially sold on the fact that they have a customer service...

Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Pros

Reasonably easy to use but have found Xero to be much better in almost every way.

Cons

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Alternatives Considered

QuickBooks Online

Reasons for Switching to MYOB Business

The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.
Paul
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Probably OK If you Are a Trained Accountant or Bookkeeper

Reviewed on 29/09/2019

We wasted a lot of time and resources using this software for our small business accounting needs....

We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.

Pros

As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

Cons

We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to MYOB Business

We chose MYOB Essential based on their reputation as a simple inhouse accounting software solution.
Bruce
Bruce
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Need to be dragged into the new century

Reviewed on 16/06/2019

We have been stuck on it - and are currently planning our migration away from it.

We have been stuck on it - and are currently planning our migration away from it.

Pros

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Cons

Needs to have a major overview from a features, functionality and user experience perspective.
Nearly no new features in 15 years.
An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation.
Not a wonder people are moving in droves to other products.

Paul
Paul
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MYOB for Tradies

Reviewed on 30/06/2021

I had little to do with the software save reading my payslips and annual payment summary. These...

I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.

Pros

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

Cons

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

George
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very capable software

Reviewed on 28/11/2023

Pros

It feels very well though out, very responsive.

Cons

I would like there to be a cheaper version for those with infrequent use

Response from MYOB

Hey George! Thanks so much for taking the time to share your thoughts! We really appreciate it. Cheers, Amanda.

Irina
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for invoicing

Reviewed on 28/11/2023

Pros

I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.

Cons

There’s nothing negative about myob and the price is affordable

Response from MYOB

Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.

Shameel
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

MYOB review

Reviewed on 25/01/2023

It is used as a standalone reporting software for financial statements.

It is used as a standalone reporting software for financial statements.

Pros

Provides an additional option for small businesses and sole traders with limited budget resources to consider.

Cons

I find MYOB AO functions very rigid and not user friendly. For example, import function from other accounting softwares are not available.Unable to generate reports.Unable to download reports to excel.

Steven
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you find something good, stick to it.

Reviewed on 08/09/2022

It has been an essential tool in running our business effectively and maintaining legal compliance...

It has been an essential tool in running our business effectively and maintaining legal compliance since we started in business in 2011.

Pros

The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.

Cons

I do not operate the software. Unable to answer.

Ian
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

MYOB Essentials

Reviewed on 14/11/2022

All good except for the slow support and issues with the product.

All good except for the slow support and issues with the product.

Pros

Easy to use once you know how. I like that I can log on from anywhere top access the accounting software.

Cons

MYOB ceased to support Account Edge on Mac so on recommendation by the sales team I transferred to MYOB Essentials. It is easy to use however because it's web based it hangs intermittently. MYOB added a feature to Item ID on invoicing, adding an information symbol without widening the column. This causes the Item ID to be partially obliterated. This makes it difficult when checking item numbers or picking the order. I have spoken to support who have failed to address the issue or even discuss it. The other issue is support. I have literally waited on for one and half hours before getting to the person I need to speak to.

Elizabeth
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Upgrade of platform rubbish

Reviewed on 23/08/2021

Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.

Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.

Pros

Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.

Cons

Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

matt
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A must for any small business

Reviewed on 08/07/2022

Pros

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

Cons

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

Alternatives Considered

QuickBooks Online
Karen
Karen
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

MYOB for business

Reviewed on 16/01/2019

Pros

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

Cons

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

lynley
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MYOB Business review

Reviewed on 10/11/2021

Pros

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Cons

Could connect to more third-party software.

Edward
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

MYOB Review

Reviewed on 08/12/2021

Pros

Ease of use. Pricing
Easy interface
Online storage

Cons

Limited reporting and search functions
Limited customs report

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great software, but too pricey for my needs

Reviewed on 02/11/2020

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome...

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Pros

MYOB will polished with lots of mine integrations and options.

Cons

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

Alternatives Considered

QuickBooks Enterprise, Xero and Reckon One

Reasons for Switching to MYOB Business

I didn't choose it in the end.
Alexander
Overall rating
  • Industry: Law Enforcement
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MYOB User

Reviewed on 22/07/2022

Positive

Positive

Pros

The easy to use features help me keep track of my accounts when I have so much going on

Cons

There’s not much I don’t like, I’m pro MYOB Business

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good software for offline accounting. you can work on Myob for all your accounting &and...

Reviewed on 12/06/2018

Good for accounting & Book-keeping offline.

Good for accounting & Book-keeping offline.

Pros

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

Cons

1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.

Nicole
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the top software for bookkeeping

Reviewed on 14/11/2018

Pros

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

Cons

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

Lainey
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

MYOB was what we needed at the time

Reviewed on 28/01/2022

Was a very user-friendly option.

Was a very user-friendly option.

Pros

It was a cost-effective solution for the number of features available and the quality of product.

Cons

For us the only con was at the time it did not have reoccurring invoicing.