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241 Reviews

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use HRMS tool
Reviewed on 15/10/2022
Pros
1. Mobile application availability.
2. Simple and easy to use.
3. Gain complete transparency over the workforce in the organization.
Cons
1. Speed of the Mobile app needs an improvement.
2. UI could get better.
3. Customer support could improve their turnaround time.

- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
All in one reporting and lerning tool
Reviewed on 22/09/2020
Overall experience is good. I do get notifications once my request is approved by my manager. I...
Overall experience is good. I do get notifications once my request is approved by my manager. I have access to all my company process, news, updates and policy on a single interface through this software.
Pros
Its highly secured as it need a otp to login into the accounts. The training manuals and learning database could be created so that the employees get the access to these information with ease.
Cons
I found the interface bit confusing. It could be modified a bit created it more user friendly. Getting tbe list of holidays within the calender was bit difficult and took my time to find it.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good but not great
Reviewed on 15/08/2017
Created a Time system easier than using the time clock.And keeps all the hours in one organized...
Created a Time system easier than using the time clock.And keeps all the hours in one organized area. For the cost, it seems to be a decent value.
Pros
Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.
Cons
There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most reliable and accurate time tracking tool that I've used so far.
Reviewed on 07/03/2022
My overall experience in using Zoho people for the past year has been good. I hope that it continue...
My overall experience in using Zoho people for the past year has been good. I hope that it continue to be reliable and efficient all the way.
Pros
Zoho people is very simple and easy to use. The GUI is very understandable and also the customer support for this tool is phenomenal. They are very hands-on when there are some errors or even questions regarding the tool. Keep it up!
Cons
The only thing that needs improvement for this tool is sometimes the loading time is taking too long or sometimes it crashes. But other than that, this tool is perfect.

- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Expensive but have all the HR Requirements!
Reviewed on 28/04/2022
Pros
It's an expensive application compared to its features. But it has all the features though.
Cons
The user Interface needs to be improved.
Very difficult set OKR and KRA and Mapping these too!
- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Needs work to set up but can help manage teams.
Reviewed on 25/04/2023
When I used this product at a former position I had the luxury of a full team of colleagues to help...
When I used this product at a former position I had the luxury of a full team of colleagues to help with set up. If you are a small business or a one man show you don’t need this tool. There a a lot of free or less expensive options to manage teams/tasks.
Pros
It was not difficult training team members how to manage tasks once the instal and data transfer was complete however it was a lot of work getting started.
Cons
As mentioned the set up was tricky. Customer support was not always an available so it to a long time to launch.

- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho People
Reviewed on 14/03/2022
This product is good for every employee special if they are working at home. they can easily see...
This product is good for every employee special if they are working at home. they can easily see their reports, time-tracking, leave applications, etc. make their attendance.
Pros
It is easy to use and easy-to-understand product for someone who is using it for the first time. we can see the time-tracking, leave applications, reports, dashboards, etc. make the attendance for people who are working at home.
Cons
sometimes this product wants to highly network connectivity which Is not possible all the time. and sometimes it is hung.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool for an organizations
Reviewed on 11/01/2023
Pros
1. User-friendly options and dashboard2. Easy way of time tracking 3. Quick and efficient way for reimbursements4. Sends updates over email
Cons
It is a full package but might create some analytics for performance like charts or tables.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review for Zoho
Reviewed on 16/01/2023
Good.
Good.
Pros
Can keep track of performance, attendance, and Leaves of the employee.
Cons
For convenience, frequently used functions must be automatically added to an accessible menu.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Review of Zoho
Reviewed on 03/02/2023
The overall experience is very good and it is easy to use and have the access. It has the best...
The overall experience is very good and it is easy to use and have the access. It has the best mobile access.
Pros
It is very easy to use and also it has the easiest access.
Cons
As of now, there is no such cons which I would have seen or use.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho People - The Best Online HR
Reviewed on 01/09/2022
Zoho is a wonderful online HR business partner.
It solves almost everything with respect to an...
Zoho is a wonderful online HR business partner.
It solves almost everything with respect to an employee.
We are using it for Time & Attendance, Leave management, Online Reward management, Employee database and almost all the things.
Pros
Zoho people is the best online tool which we can call without any hesitation "The Online HR".
Its amazing features like Time & Attendance, Employee database, Leave management, Rewards etc are best in class.
One factor which will make Zoho People standout is its ease of use. Everything is very clear. Even a new joinee will be very much comfortable in using it.
Also it is adaptive to new platforms and have good integration with other apps as well. It is having mobile app for both Android & ios.
Cons
I never felt any cons as a user. There is always a solution in Zoho.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Time saving destination for HR management.
Reviewed on 24/09/2018
Pros
It is a good employee and company management tool. It helps to centralize all the data and make it available to different members of the team. This is very useful for all the workers to be on the same page. It has time tracking features which are useful to track the amount of time a particular project takes. The employees can update their strategies to work better in accordance with the inbuilt instant feedback system. A regular attendance tracking system is also present. This can help to maintain an accurate record of the absentees.
Cons
It is difficult to use for a small-scale company. The higher versions provide just the same features as the basic versions. Customer service is very slow in responding.

- Industry: Market Research
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect application to keep track of the employees and their performances.
Reviewed on 17/08/2021
Overall this is one of the best application to track all the happenings in your company. We use...
Overall this is one of the best application to track all the happenings in your company. We use this in our company to check the employees growth and their performances. We can check each employee's attendance and their leaves which is very good.
Pros
The dashboard is very good and we can customize it using various templates available. The HR can keep track of the in-time and out-time of the employees, can check the time they spent on completing a task or an event. We can use this application on any device which is very helpful.
Cons
The mobile application is a bit outdated and lags a lot. The user interface is a bit confusing, especially for the administrator and can be improved. More templates can be added and more customisation options needed for the dashboard.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
End to end profile/Employee management
Reviewed on 30/11/2018
Zoho and its products have enticed us to try and get all available products, we have tried trial...
Zoho and its products have enticed us to try and get all available products, we have tried trial for 6 months and bought at our office for long term use for our CEO. THis has made a real difference in growth of our productivity hence revenue.
Pros
TImesheets, Personal details storage, attendance, compensations, intricate details of every menu, complete control to admin to change and set up the desired configuration, I can say Zoho are working hard and delivering results.
Perfectly working android app, makes it able to use all features on the move.
Office restrictions as you need, technical and non-technical.
Excel file reports are nearly un-editable, this ensures 100% valid.
Cons
Sometimes the mobile app goes down or is under development.

- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent HR Platform For Performance Management
Reviewed on 04/11/2022
I mostly use it to manage and track leaves, announcements and leaves calendar.
I mostly use it to manage and track leaves, announcements and leaves calendar.
Pros
The best thing is that we can track employee records from onboarding to exit. It is easy to use and allows me to access employees personal information whenever needed. Its features like time tracking, custom rules for leaves, and approval settings are excellent.
Cons
There is a need for automation, currently, there is more manual work. Check-in and check-out reminder feature is missing.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho People Review
Reviewed on 11/06/2022
It is easing down going through different apps, it has integrated HR management, self management,...
It is easing down going through different apps, it has integrated HR management, self management, ticketing tool, performance management etc.
Pros
It is a great tool to track your performance and set your goals. It is very efficient which self management to track your attendance, apply for leaves, & reimbursement. We can also raise tickets using zoho.
Cons
No, I am highy satisfied with the services.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho - All in One HR Tool
Reviewed on 27/06/2022
The overall experience with Zoho people is really good.
The overall experience with Zoho people is really good.
Pros
Zoho has made it easy to measure the performance of the employee. The best features of Zoho are attendance tracking, regularizing the attendance, tracking the holidays and leaves, and performance measurement.
Cons
There are no aspects of the products that are difficult to use, however, there should be some modifications while we measure one's performance. for example, while selecting a rater who has worked with us only on 1 project can rate us only on that.

- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
zoho People
Reviewed on 08/04/2020
Less paper work , centralized all the leaves we have in the company . The workflow in the approvals...
Less paper work , centralized all the leaves we have in the company . The workflow in the approvals is amazing .
As for the employees experience , no more back and forth emails asking how many days left they for vacation , the dashboard can help them track the remaining days and all the records of their previous leaves.
Pros
The software has everything related to Leave types used in an organisation. Forms can be customized to our needs and even the creation of new forms is very easy and has helped our HR department save time /emails and paper work.
Cons
The main issue we faced with this software is the API limitation that has a maximum of 200 record per request. But other than that its perfect.
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Helps to enable intra business communication for your business enterprise.
Reviewed on 05/08/2018
Pros
Enables great collaboration and effective communication between employees. You can easily track the allocated tasks. The communication is quite quick thereby reducing the waiting time. It uses several channels like emails, chats, calls, and reminders, to get you connected with your team. you can check out the calendars and schedule events. The free version is rich in features, like you can add unlimited members and custom applications.
Cons
The task management module could include more features. It is quite difficult to set up the application. The application does not allow easy navigation.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Decent product; Poor customer support
Reviewed on 25/04/2017
Pros
Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.
Cons
Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Must have tool for IT companies.
Reviewed on 05/10/2022
Pros
1. Leave Tracker.
2. Performance Management.
3. Attendance.
4. Customization according to company.
Cons
As of now I never faced any issues using Zoho People but sometimes when you try to log in it will show you've logged in but after some time it will show you're not. It may be internet issues or other issues but in general, it's good.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Online HR platform, Tracks leaves, working hours, and employee performance.
Reviewed on 25/02/2022
The overall experience is great with Zoho, haven't used such software before this, so this feels...
The overall experience is great with Zoho, haven't used such software before this, so this feels amazing
Pros
It is easy to use. The UI of the software is amazing. It has a bunch of extraordinary features all in one place.
Cons
The Announcement feature seems to be underdeveloped, as it looks simple & has a delay after publishing the announcement.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Better HRMS
Reviewed on 02/12/2022
Good and positive
Good and positive
Pros
Zoho people allows you to maintain your employees database very efficiently. It allows to add or remove employees in a breeze. Onboarding of a new employees is vey easy. their support team is excellent, response is below 24 hours
Cons
Best if combined with Zoho payroll. Some edits are difficult if you dont do it on time and miss the time. reaching support team over phone is difficult, they are best in response if you raise a ticket.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Its Perfect Solutions to organaize all your HR needs. We have been work with ZP its really...
Reviewed on 07/08/2017
Pros
Automatitions and all the arquecture and the frendly way of self services, i suggest to use Zoho People.
Cons
The way of driving collaboration on entire team, keeping trucking the overal of all tasks and process

- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Your One-Stop HR Portal
Reviewed on 04/12/2020
I really like the features that it has and that it is easy to use. I would definitely invest in it...
I really like the features that it has and that it is easy to use. I would definitely invest in it if I had my own company.
Pros
It's like having my own personal HR administrator on my laptop. Easy to use, to find documents or information that I need and to record information. Very easy to keep track of my working hours whilst working from home during the pandemic and the mobile app is fantastic.
Cons
Its kind of hard to use from an administration perspective initially, but once you get used to it - its much easier.