TalentLMS Reviews

It has the ability to enhance the training processes in my organization, virtually. It stands out for the possibility of creating virtual interaction environments suitable for each training process. It has the option of generating certificates with each approval of the training phases. The video quality of the training materials is excellent.

This platform is very complete, but sometimes pop-up windows become a nuisance instead of helping. Its user interface can improve.

The ability to allow students to download courses into the app and study offline.

A bit more flexibility in how students are forced to complete courses.

It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.

I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.

The product is pretty user-friendly, and if you are struggling with how to do something while creating/editing your course, you can easily find answers to most issues in the knowledge base.
I also liked the various types of content that can be added to a course. For example, I've utilized text, PDFs, Microsoft Word documents, images, videos, tests, surveys, web links, and more all in one single course - and I probably haven't even explored half of the available features!

Working with a user's course expiration date can sometimes be tricky and could definitely use some improvement. For example, to change the expiration date for a user, logically I would go to the "Users" page, go to the user's courses, and extend the date there. Instead, you have to go to the course page, go to course content, go to course users, and extend it from there. Also, I've found that sometimes you can't extend a user's deadline without resetting their progress for the entire course. I haven't quite figured out why that happens.
I also think the navigation on the user's end could use a little clarity. An automated "course tour" would be beneficial.

+ Customer service is timely and helpful
+ Platform is affordable
+ Easy-to-use interface for learners, instructors, and administrators
+ Mobile app included
+ Numerous customizable features
+ Separate 'branches' for training, enabling access for different groups

- Smaller details within course building are not customizable, or not easily customizable

I like that we do not have to manually advise staff/ providers what trainings they need to take. Once you set it up, the system sends out notifications via email/phone. this lets them log in and train at their own pace. each profile is unique to the staff and they canlog in before their training expires and complete their training. it's absolutely a burden-lifter.

Only thing I can say is that the work you put in to do all the training presentations is a headache, but once they are done, you no longer have to worry about them.

The off-the-shelf features of Talent LMS had 95% of what we wanted. We were able to begin with a modest plan and have the option to upgrade as our customer base enlarges.

The recent decision to increase the price AND reduce the features (e.g. branches).
We had to create a workaround for a situation where a repeat customer wanted to repeat a course. This is a change that many businesses will need.

TalentLMS is the best e-learning platform I have used. Simple to implement and use. The user experience is pleasant and intuitive for both administrators and students.

The price is quite high. In some projects I was unable to implement this solution because the maintenance cost was higher than the available budget.

TalentLMS is a relatively simple software for training and learning management. Yet, that is where it excels. Employers are able to add courses that users, such as me, are able to take at their own pace. The software remembers where you stopped and shows you how much progress you've made on a certain course. The quizzes at the end of the courses which employers are able to add make it easy to reflect on the content we have learned and provides valuable feedback on what we need to improve on.

It would be great to have different types of content embedded within the courses such as interactive puzzles, graphs, and "fill in the blank" style questions

Nice and clear pricing model. Streamlined, scaled down and not over-engineered. Super responsive support.

It would be helpful to be able to differentiate between mandatory and optional content connected to course completion.

The product is fairly intuitive and user-friendly. I was able to start working with it meaningfully day one without intervention. Where I've needed support, the knowledge base provided a lot of value and where that fell short (rarely), I had fairly quick responses that resolved the issue. It allows me to create content using a variety of methods, upload it, cause for an interactive assessment component with review, and allow info to be allocated on our schedule. I can tailor course schedules to an individual's needs. It is great for developing a repeatable onboarding program as well as updating people as needed. It's great to store all training materials long-term.

For the most part, where I've run into issues, I've found that I just need to research the product more as there are ways to achieve what I want. The limitation is primarily within the packages available. It jumps from $59/month for 40 licenses to $129 a month for 100. If my organization needs 43 licenses (which is my current issue), there isn't a way to achieve that without jumping to double the pricing.

TalentLMS is easy to use for learners, instructors, and admin alike. The ability to import not only users to TalentLMS but also to import user changes and assign courses, groups, branches, etc. by import is excellent. The user-interface is top-notch as well. Navigation throughout is smooth and intuitive. Creating course certificates was clunky at first, but compared to other LMS's TalentLMS offers more flexibility. Data and summary graphics are great in TalentLMS, too. A deciding factor for us was also no minimum annual membership. I also must say customer service was great -- both when we had the basic 500-user plan and when we bumped up to the 1000-user plan. Always professional and friendly and knowledgeable.

We preferred user registration for courses external to TalentLMS and importing learners as opposed to direct registration by users to a course in TalentLMS. One reason for this was a user creating an account and filling in loads of custom fields only to be told at the end their email/userID already existed in the system. Branches were a bit confusing to learners and others. Certificates being tied to courses without the ability to tie a certificate to a learner was frustrating for us because various learners completing online learning might each have various output for their certificates. We ended up with loads of courses just for the purpose of certificate issuance. Event automation and notifications was somewhat complicated to learn and many an automatic email was sent in error.

If I had to select three main reasons why I recommend TalentLMS, they would be: 1) exemplary customer service, 2) intuitive and fun application to work in, which integrated seamlessly with our existing business processes 3) abundance of online resources to leverage from.

If I had to select three areas that are not my favourite, I would select 1) it would be so much more beneficial to my creative side if I learned more HTML (you don’t need it, as it has a great editor, but I like to add a little extra sometimes than the editor offers – so I dive into the source code and keep my finger’s crossed :) – but at least I can do that! 2) sometimes there seems to be a minor delay in the group enrollment processes and I cheat and click a convenient button to hurry it along if I need to 3) we have implemented single sign-on and when I want to test a learner’s view rather then my super admin view, I have to log out of all my SSO systems before I can simulate the learner to see their view, so if I could come up with an easier way to be a test user, that might be nice (maybe more experimenting with cache clearing and browser incognito mode might help).

It is very easy to create courses and also clones and reuse various units of the courses. Reporting is super easy and effective. The automation and notification features work very well for us and many options to accommodate our needs. The Talent Library is also very helpful for the off-the-shelf content that we need, we don't have to shop around b/c it's all right there!

There are times when search for users, courses, or other gets a little complicated only b/c once you click on an item or make a change, the search results are reset. Perhaps there's a way to do this better I don't know, but I mention the critiques and the team at TLMS takes note and passes on to the development team.

Very easy to implement and create courses quickly, very nice design, dashboard and stats are great, Helpdesk very responsive and helpful, super useful to have free account for unlimited time to be able to test the LMS features in and out, reasonable pricing, active users pricing

Non-linear course path (scenario) not possible.

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

TalentLMS is fairly easy for non-technical users to set up and maintain courses. In fact, I've taught many of my colleagues to do so. The process for setting up new courses is pretty straightforward and well documented. While the default process doesn't have a lot of bells and whistles, there are some customizations available for those who look under the hood a bit (such as with custom CSS and Javascript).

In order to make the software easier for non-technical users, aspects like branding can be challenging to customize. For example, the size restrictions on the logo image are pretty hard to work with. Not only that, they aren't published anywhere (at least not that I could find). I finally contacted their support and was able to have them override the defaults so our logo would look normal. Worth nothing is that because their support is in Europe and I'm on the Pacific Coast of the U.S., it often takes 12 hours or so before I'd hear back. This made working with support take a long time when compared with other similar companies.

Simple, easy and very practical site to use for online training. It is more flexible and more adapted to professional training models for all categories of targets to be trained.

We have not yet found any shortcomings in the use of this site for creating digital courses, although the general criticism of this site is that it does not perform well in terms of customisation.

I've been using TalentLMS since 2019.
The software is easy to use , has all necessary features and works stable and reliable.
There is an extensive product documentation available and a very fast support team is answering individual questions. There have been two webinars with helpful tips in the last 2 months.
An app is available so that user can learn offline.
Last update now enables more user-specific adjustments (Homepage).

The offline app does not show exactly what is in the online LMS.
There are few individual structuring options.

TalentLMS provides an abundance of customization options, right down to a customized landing page. The automation and notifications are a big plus and are not usually found at this price point. We were even able to set up a custom domain. I was able to migrate over fifty video courses and tests from our previous LMS within a couple weeks, by myself! TalentLMS has three times the features of our previous LMS for a far more reasonable price. I've been in high tech management for thirty years and this was one of the best decisions I've made.

The key feature that we're waiting for is the ability to issue a certificate after the completion of a group of courses. We got around this by issuing points for courses completed. When the points hit a certain level, an admin is notified and they manually issue the certificate. Not ideal but our training volume is low enough that this work around is manageable.

Loved the usability and time to implement. We are content creators and within a 2 days we have uploaded our content using nearly all of the features. Love the look and feel and simplicity. The different content types keeps it fresh and interesting and keeps learners engaged. As the admin i have great visibility of who is doing what on the system and that is excellent for tracking and audit trail of the learning journey. We provide compliance training so the certification is really important and it is simple to customise your certificates to your brand and words.

Sorting out fonts and pasting text into the system can be a little fiddly to start with. That being said the support is excellent and it appears the system is completely customisable. Other WYSIWYG systems i have used at a similar price point simply say 'you can't do that' and you have to accept the limitations. So far, every problem i have encountered or request i have made, has been met with a custom piece of code to paste into system within 24 hours. I did not expect this level of service at $120 a month!

Talent LMS has continued to deploy regular quarterly updates which improve the features and usability of their product. They've maintained affordable pricing along the way, even when large updates have been added to the system. It's really easy for our learners to use and administration and reporting is pretty good.

Certification management needs to be improved further. I still haven't quite figured out how we will handle re-certification if requirements differ from the original. It's also not easy to get the certificate ID number, which is important to be able to store the data outside of Talent LMS. Our workaround requires manually loading a PDF preview and taking the ID from the PDF, which is the only place you can embed it natively. Reporting has gotten increasingly better over time but can still use some better cross-object reporting and filtering based on other criteria.

We have a commercial curriculum product, with thousands of learners from about 100 clients housed on the TalentLMS platform. It effectively supports having each customer isolated in it's own "branch" where they have their own admin and manage their own users. The primary selling points for choosing Talent LMS were the simple UI that requires minimal customer and no learner training, and the mobile app which facilitates learners going through modules offline. The level of customer support has been even better than we anticipated - with one issue we couldn't determine if it was the LMS, Browser or authoring tool that was causing the problem. The team went above and beyond to help us test it to determine causality. Setting up new branches is quick and easy. Bulk import is easy to use. Most of our learners are teenagers who say that they don't even feel like it's "learning" when they use the app. We and our customers love it. When we add large new customers, we have to add seats to our subscription. [SENSITIVE CONTENT HIDDEN] our customer service rep has always been helpful and responsive.

It would be helpful to have more robust survey functionality - we do have to create "courses" that link to Survey Monkey for some of our learner self assessments (i.e. Questions with two answers: How would you have rated yourself before this program, how do you rate yourself now?). It would also be helpful to be able to create custom learning paths/prerequisites of the same courses by branch without having to duplicate a course. The ability for individuals to self register and purchase courses doesn't function is a way that we can use it.

It's very easy to start creating content and courses. Authoring is very easy and there is not much out there that you cannot use as a lesson unit content - Plain text, HTML text, PDF, Video, Images, Tests, SCORM, flash-object, external resources using iframe, and more. There's even a video conferencing feature.
Branches feature enables B2B agencies to use TalentLMS as a multi-tenant e-learning platform for their customers, a feature I was particularly looking for. It has a powerful, fine-grained User Permission system, with users assigned to Group and Branches to easily follow any organizational structure.
Another powerful feature is the automation engine allowing you to automate course assignment and user management.
HR managers can find also very useful, with course monitoring and powerful reporting tools. There's also a notification system that can alert users of the approaching re-certification due date, which can be handy when compliance is required.
Pricing is also something that I've considered and found it to be very fair.

Nothing particular except, and this is the case for almost all SAAS platforms, the API is not following the platform's update rate so there are some features missing in API payload that can frustrate you if you're planning to use API for integration or your front-end. For example, you can fetch ILT units but the payload does not contain the information about still available seats, just the capacity. Another example would be the feature that allows some lessons or units to be previewed before purchase, but if you fetch the lesson with API, there is no information on which units are free to preview. The units, in general, have quite limited information that you can display on your front-end using API.

The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day.
Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance.
Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training.
Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)

I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually.
Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests.
Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer.
I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.