Teamwork.com Reviews

Great for task-driven multiple projects. Task management works great with collapsible lists and details, and unlimited subtasks; these are all great tools for detailing every step of a project that I look for in project management. This software also has the different "views" most project managers (and those they're reporting to) are looking for: Gantt, Kanban, tables and more. Chats, file attachments, task progress and more can be tracked by task, or subtask which can prevent or reduce clutter and confusion as long as the project manager clearly communicates how the software will be used.The Notebook feature is also standout. I've often used it to house detailed research or reference material, that is easily accessible and viewable within a specific project. I've used the Notebook feature for how-to video libraries, product comparisons, and for real time collaboration.The time/ expense tracking and exporting to other formats (spreadsheets, PDFs) as well as billing software is flexible and easy. The time trackers are intelligently placed on each task or subtasks and can be used to pull detail into reports and invoices.

Implementing a Kanban board from an existing project task list can be confusing and some tasks can be missed in the process.At one time, Teamwork was near the top of my project management software list. However, substantial changes to pricing plans clearly indicate the company is focused on enterprise level deployment, rather than on smaller teams. The free level provides decent features limited to 1-2 projects, but excludes integrations, such as third party cloud storage. The next level plan has a three seat minimum and is absent some core features and integrations. It's at the "Grow" level that all of the core features and integrations kick-in, along with a 5 seat minimum. We're a team of 3 that grows depending upon the project, but we couldn't rationalize paying the higher prices for 2 extra seats that were only used periodically AND the difference between the monthly and annual charges for these extra seats.One person on our team was decidedly more "visual" than I am and really had a hard time navigating Teamwork, as did a couple of our clients (with client access to view preliminary invoices and sign-off on work). I agree the fonts chosen to indicated headers and subheaders could have stood out more, but I personally didn't see that as an impediment.

The UI is very intuitive and clear.
Actions around tasks have short paths to complete and work well.
The features for tasking are useful and easy to work with.
The knowledge base covers almost every topic and support is responsive, friendly and helpful.

The reporting tools are basically non-existent and any historical evaluation of data almost impossible.
Teamwork does not distinguish or allow to filter for late tasks historically, which means once a task/milestone is completed it becomes impossible to tell if that task was late or on time.
This makes tracking efficiency and employee performance impossible as we do not know if tasks are on time in general and where the bottleneck lie.

Similarly not being able to construct dashboards and manipulate data around time, late tasks, etc. for teams rather than projects hampers decision-making.

Compared to something like Celoxis or even Jira which for example allows to compare any data with custom scripts etc, Teamwork feels incredibly inflexible and dated to have to export excel sheets to manipulate and evaluate data.

Our account managers are not able to find out if they are doing good or not on a specific account as data can not really be filtered and displayed that way either.

I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

I really liked the burn down reporting teamwork offers. This is a feature that is missing from many other PM softwares. I also really like the document management system, as it is very robust and allows for sharing directly with the client, which makes sharing plans and updates much easier that stressfully waiting on a reply to an email or having to convert files due to size.

The onboarding/team training wasn’t great at all. Team members were using the program differently, making project updating and monitoring a nightmare. The Gantt chart view wasn’t the most efficient. The task view was too complicated, and having to work with it daily became a huge challenge. The interface was too complicated, making information difficult to maintain for proper project management.

Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.

Reporting features and Gantt charts/tasks both showing at the same time can use improving.

Integration with other apps / software
Ease of use for team members
Ease of use for customers
Integration with email clients
Integration with browsers
The mobile experience is top notch
Cost effectiveness
Time tracking for team members
Integrations with Dropbox and Google Drive

Some minor limitations on template designs for projects but there are always work-arounds.

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.

Inability to import project file (XML or alike). I.e., to use project management software and upload the project to create tasks and subtasks with assignments and dates.However, the other benefits outweigh this aspect.

We've been using Teamwork as our project management tool for years.

For my client's needs, it's a pretty great PM tool. It's easy for us to add new projects, create a Logins notebook and then add any tasks that need to be completed, assign to the person that needs to do it and attach any details such as date due and how long they have to complete it.

I'm also able to add "saved" tasks lists so I don't need to re-enter my recurring tasks every time.

It's easy to add and remove team members as well as clients. Lately they've updated the Dashboard when you first login so it has this cool tab called "My Work" that shows me what's due on my list only (not the entire teams) and what's coming up (and also what's overdue if I didn't complete something). This is a quick way for me to see what's on my plate.

I love the fact that it archives projects, we refer to old projects frequenlty as the client needs additional work or an updated design, etc... and the new file sharing options are super helpful so we don't need to export a client file anymore and send it via e-mail, we can just send them the link.

It also has a great file version feature, so we can see previous iterations and keep them all together

The interface is now cluttered and clunky. It's not as sleek and clean as say Basecamp in its simplicity. I don't ever use any of the reporting features because they just don't make any sense and in my opinion are not easy to implement. It could be I need to take some of their training or something, but haven't had the time.

I wish it was a bit easier to create a project template and then update it. Because I have to hunt it down and remember where it is, my templates aren't updated as frequently as I would like. I also wish it provided more user guidance on setting up what I consider advanced features such as Gnatt charts and the new Kanban board interface.

What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly. The tasks are easy to find, easy to interact with, deadlines and priorities really clear, which makes it so much easier to manage from a project management perspective.

We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system. We're working on a way to integrate Teamwork with Data Studio so that live information is available quickly and simply for us, but it is taking us a lot of time.

It is very flexible to use, we were able to add an OKR system so that it would work for our company.

Too many places for comments. We tend to lose comments, not a huge thing because of the emails, but we do lose them in the system, usually these are new employees that haven't or forgot their training

I love how easy to use it is!! I can gather many different file types (including emails) in one location, and I know exactly where to go to find them later. On the off-chance you cannot find something, the search functionality is great. I spend most of my time either adding files, messages, notebooks or links. I don't often use the time or billing sections, but I can see how they would be useful to other people.

The only thing I would like to see improved/changed is I would like the ability to have single sign on with some other common tools, such as the atlassian suite. If people in my company did not have to have ANOTHER login to another product then so many more people would use it.

It is:
Relatively easy to use
Flexible
Makes it easier to manage projects
Great value
Great customer service

No off-line version for when working in an airplane
No way to suspend a task or task list

It was fine to use for a year. It can be a bit slow and clunky. It can be hard to find thing and there are more ways to use it than necessary. It probably has too many features, but it gets the job done once you figure it out. I would say it's adequate.

The billing is way off in nightmare land. It's just fraud how they bill. They say it's pro-rated but they actually charge you ahead of time for use you haven't used yet. This is not how pro-rated works. Pro-rated means you pay for what you use. What they do is the opposite. Then they will count the highest number of users you had during the year concurrently or not and create a charge for you for a year in advance without notifying you first. Then their policy is no refunds. So what happens is you suddenly get a bill for $1200 when you only have 2 users, which you expect to be like $20 / month at most. Their customer support is useless. So you are paying in advance for something you didn't ask for and won't use and they won't just refund it. This should be an automatic easy refund for them. They lose nothing by refunding you for a service they have not provided yet, so it seems their policy is just to trap people and drop massive bills on them and hope they pay them.

Gantt charts
Tasks
Task Creation
Inviting Clients into the space
TIME TRACKING!

User interface was updated but could be better, especially when compared to Monday.com

Robust functionality of tasks and projects. Clean intuitive design. Collaboration ability and allowance of unlimited users.

Time reporting lacks in depth data, customization and visual graphic representations.

Invoicing is almost embarrassing in its looks, almost no customization, and zero financial reporting.

Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future.

TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers.

TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos.

There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients.

This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.

TeamWork's free tier is less generous than some of the other highly rated project management apps.

Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON.

Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.

Adding tasks, assigning them to team members, and categorizing them makes it easier for project managers to keep track of the status of active projects. One of the company's favored benefits is the capacity to alert managers of upcoming duties automatically so they don't neglect them. It is the most delicate technique to manage every part of the projects you want to implement in the firm. It is the perfect instrument for allocating the tasks and resources needed to fulfill the set objectives.

It is not a very simple tool for new users, so I think it should have a more straightforward and less sophisticated interface so that it is not just utilized by technical employees or technology professionals.

- The gantt chart feature really sets Teamwork apart from other similar PM tools. Being able to view the entire project from this perspective allows for quick and effective planning.
- Client accounts allow your clients to log in and view progress without seeing private information.
- Email-response messaging allows your clients to not even have a Teamwork account but still collaborate with your team.
- Internal time-tracking is a great addition to ensure the projects stay in scope, but also just to keep track of important metrics.
- Templates! Creating and managing template lists and tasks is a great way to get a project up and running quickly. This is, by far, the most useful feature of Teamwork!

- The desktop time tracking tool is not great at all. It's best just to use the browser-based time tracker (which is less optimal).
- The UI is a bit clunky and slow at times. It doesn't *feel* like a modern web application and, at least for me, it detracts from my productivity greatly.
- The commenting system seems to be very outdated. Very slow and the notifications are not very noticeable unless you enable email notifications.
- The mobile app is not built well at all. Notifications often do not appear, and just the overall appearance looks likes it is from 2010.
- The reports that Teamwork generates are not very detailed. A lot to be desired here, but good for a basic PM reporting tool.