Teamwork Reviews

Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future.

TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers.

TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos.

There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients.

This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.

TeamWork's free tier is less generous than some of the other highly rated project management apps.

Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON.

Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.

Teamwork is an incredibly comprehensive and feature-rich project management platform. It has everything you need to collaborate with your team and keep up with tasks. It's easy to use and it saves time by streamlining many of the most common project management tasks.

While Teamwork is great for those looking for a comprehensive project management platform, it can be a bit overwhelming for those with less experience. It's also a bit pricier than some of the other options out there.

I like the fact that its integrated with other products such as Desk. Its relatively easy

Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it.

Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality.

For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket.

On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.

Comprehensive project management capabilities: Teamwork provides a wide range of tools and features to help teams manage their projects effectively, from task and milestone tracking to time and resource management.Collaboration and communication: Teamwork offers various communication and collaboration tools, including messages, comments, and notes, allowing team members to communicate and share information easily.Customizable workflows: Teamwork enables teams to customize their workflows to fit their unique needs, which can help streamline processes and improve efficiency.User-friendly interface: Many users find Teamwork's interface intuitive and easy to navigate, making it straightforward to manage projects and collaborate with team members.Integrations and add-ons: Teamwork integrates with a variety of other tools and services, such as Google Drive, Dropbox, and Salesforce, allowing teams to leverage their existing workflows and tools within the platform.

Limited reporting capabilities: While Teamwork offers various reporting options, some users feel that the reporting functionality is not as robust as it could be.Steep learning curve: As with any new software, there can be a learning curve when getting started with Teamwork, particularly for teams who are not accustomed to using project management software.Limited mobile app capabilities: Some users have reported that the Teamwork mobile app is not as fully featured as the desktop version, which can be limiting for teams who need to access the software on the go.

Makes it super easy to manage multiple clients and projects. Teamwork works as a CRM and an Internal Project Management System . It's like having my complete office online and I am able to integrate all the remaining online tools I utilize with it in one way or another.

Would like to see more automated workflows for more varied tasks and features, similar to Kajabi or Dubsado

TeamWork has everything you need to manage a complete project: time control, task assignment and profitability at all times.

The learning curve is a bit slow at the beginning, but in a few weeks you will get to know the philosophy of the tool.

I like how easy it is to assign tasks to teammates, communicate changes, and review past tasks.

Some features are clunky, like the initial setup of processes, but once it's honed in, it's easy to follow and a major time saver.

TeamWork Projects is an easy to use software, full of features to collaborate and manage projects. Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools. The extended family of teamWork products also added great benefits. Integration with other software is also a big plus. And finally, the price for the subscription is very reasonable and the value for the money is on the upper hand...

The options to export the data or migrate data are a bit limited. Other than that, all features a project manager would need are present, being added or improved constantly...

Me and my team used this software as a collaboration tool. This tool was integrated with slack and dropbox and it enhance the productivity of the software. This supports for mobile devices as well. I think this software is more suitable for small companies and startups.

I found the interfaces and navigations are bit complex to use.

I like that teamwork helps me stay on track of everyone and the projects that need to be completed! My organization is thriving thanks to teamwork!

Overall only have positives about teamwork!

Easy to use interface
Many integrations available
Reliable

File storage runs out quickly
Many features we simply do not use

The organization of data, being able to collaborate, implemented chat/ticket submission, Google Drive integration.

Sometimes, this software can seem complicated to use. This is nothing a little bit of training and consistent use can't help, but worth noting.

I like the way you can customize your projects, it can be done very clearly and fast, also the ability to set your privacy and the way you can organize the communication between the people involved in the project, this software is really amazing once you have set your system, another good feature is that you can start with a very simple project and use it as a template optimizing it adding more to it during the process of the same project

only a few details when posting from mobiles, sometimes little details doesn't work when posting some kind of files from mobiles

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

We've been using Teamwork as our project management tool for years.

For my client's needs, it's a pretty great PM tool. It's easy for us to add new projects, create a Logins notebook and then add any tasks that need to be completed, assign to the person that needs to do it and attach any details such as date due and how long they have to complete it.

I'm also able to add "saved" tasks lists so I don't need to re-enter my recurring tasks every time.

It's easy to add and remove team members as well as clients. Lately they've updated the Dashboard when you first login so it has this cool tab called "My Work" that shows me what's due on my list only (not the entire teams) and what's coming up (and also what's overdue if I didn't complete something). This is a quick way for me to see what's on my plate.

I love the fact that it archives projects, we refer to old projects frequenlty as the client needs additional work or an updated design, etc... and the new file sharing options are super helpful so we don't need to export a client file anymore and send it via e-mail, we can just send them the link.

It also has a great file version feature, so we can see previous iterations and keep them all together

The interface is now cluttered and clunky. It's not as sleek and clean as say Basecamp in its simplicity. I don't ever use any of the reporting features because they just don't make any sense and in my opinion are not easy to implement. It could be I need to take some of their training or something, but haven't had the time.

I wish it was a bit easier to create a project template and then update it. Because I have to hunt it down and remember where it is, my templates aren't updated as frequently as I would like. I also wish it provided more user guidance on setting up what I consider advanced features such as Gnatt charts and the new Kanban board interface.

It is flexible and has allowed us to create processes that are critical to our operations. It has allowed us to standardize how we do things within the organization and be organized in what we do.

There are not a lot of customizations that can be done within the tool. It has a fantastic API that we have been able to leverage to do this.

The feature set is great for agencies with a lot of similar type of recurring projects. Project and Task templates, easy to use, robust features, time tracking built in, integrates perfect with their sister product - teamwork desk (support ticket tracking system).

Great open API (we use it to kick off project templates from salesforce.com and report time and utilization back to salesforce.com dashboards).

The support team is amazing, in fact everyone we have ever interacted with at Teamwork has been incredible.

Plus, when you look around, the price is incredible for the feature set.

We have a crazy amount of tasks per person across many projects and many clients. Looking across everything is a little cumbersome at times. You can look across projects, users, tags, etc. it just could be a little easier sometimes. I am really stretching for a negative here, but that is all I can really think about that I would want to see improved.

It was fine to use for a year. It can be a bit slow and clunky. It can be hard to find thing and there are more ways to use it than necessary. It probably has too many features, but it gets the job done once you figure it out. I would say it's adequate.

The billing is way off in nightmare land. It's just fraud how they bill. They say it's pro-rated but they actually charge you ahead of time for use you haven't used yet. This is not how pro-rated works. Pro-rated means you pay for what you use. What they do is the opposite. Then they will count the highest number of users you had during the year concurrently or not and create a charge for you for a year in advance without notifying you first. Then their policy is no refunds. So what happens is you suddenly get a bill for $1200 when you only have 2 users, which you expect to be like $20 / month at most. Their customer support is useless. So you are paying in advance for something you didn't ask for and won't use and they won't just refund it. This should be an automatic easy refund for them. They lose nothing by refunding you for a service they have not provided yet, so it seems their policy is just to trap people and drop massive bills on them and hope they pay them.

Intuitiveness of all of the tools. Integration of all of the tools to work together. The appearance and flexibility to customize it for each unique organization. As an educated graphic and interactive media designer, I applaud the UI designers. Very clean, no-nonsense, where the design and placement of interactive objects don't get in the way of the use.

Love the new calendar. Would like to see how it could populate both ways to a Google calendar. This may already be possible and I just haven't explored it yet. Really can't think of anything, though.

Teamwork Projects had a number of amazing features that took it above and beyond other tools like this.

The way projects were setup was incredible. You initially setup the project, then the milestones and then tasks against each milestone. Each task can be broken up into sub-tasks which will automatically create a dependency for the parent tasks. However, you can also set a dependency between tasks too.

If you have a series of repeating tasks you can actually create these as a template so you can quickly add this list to a project. When you add this list you get to set the assignments and dates which allows it to be customized to each project.

The collaboration is another feature that is top notch. Comments will automatically be sent via email but Teamwork takes it a step further. You can respond to these emails with specific replies that allow you to manage tasks (such as create new ones, add hours to them or even close/complete a task).

Teamwork also has a chat platform built in. This platform allows you to manage tasks as well.

Finally, Teamwork Projects also seamlessly integrates with a number of 3rd-party platforms (like Google Drive or Slack) to make your life easier.

The initial setup and learning curve can be a little steep.

The other thing that can quickly be a problem is the amount of space you have available. If you are uploading a number of files for each project that space quickly fills up.

It is minor but an extra thing you have to manage.

We've used TeamWork for years and it's great in many ways. First, it's our living To-Do list where all tasks can be organized by project, goal, team, etc across the company. Everyone can comment and communicate through the task threads (which sync to email). The ability to chain tasks together is one of the best features (and at times has been the main reason we didn't switch to other platforms). When Task A is checked off, it notifies via email the person in charge of the next task in the chain. This keeps work moving, and that's the biggest help.

It also connects to Drive to store relevant files alongside tasks and logs team time for billing. You can give limited view access to clients if you need to.

I would say that the main downfall is that I can't accurately predict my team's workload week to week. The tasks can be chained together and given start/end dates, etc but when it comes to how all those assignments and their estimated times apply to my employees' work week, there's very little functionality to forecast this. I would love to be able to drag a task that is estimated for 2 hours to an employee's calendar and stack these up to see how their week fills up. Can't do anything like that. Best they have is a blanket 'workload' view that shows how many estimated hours are calculated for tasks that start or end in a given week. But when you have 30 projects and 100s of tasks floating around, it gets cumbersome to organize everyone's efforts.

TL;DR : Great for planning project tasks/deliverables, but not so much for managing staff schedules/workload.

There aren't many options for learning how best to use the program, actually, which is frustrating for a small startup just figuring things out. Their training videos are basic and support pros don't really help you customize the tool to fit your unique business organization needs. They refer you to third party professionals for consulting on that front. I've had to hunt down how-to's and advice elsewhere. That said, their tech support tickets are usually addressed fairly quickly, but I've gotten the same message reply many times "Yes that's a great feature, but we don't offer it yet."

Also, my personal pet peeve about TeamWork PM, is the mobile app sucks. The desktop interface is great (plenty of drag and drop ease of use) but the mobile version is clunky and much less organized or helpful in terms of viewing my team's workload and task sorting.

How customizable it is by project and within a project. The ability to set permissions and privacy on almost anything in a project.

Adding users to specific projects at a mass project level is not easy. I would like to be able to both add users and filter items (milestones, task lists, activity, Everything items) by Category of the Project. I would like to report on Category of project. I would also like more ways of exporting the milestones in an easier to read report. We want to use milestones as a way to get our entire company in-the-know of upcoming items. But we have so many overlapping milestones the calendar view doesn't work, and the exported excel list isn't appealing for a quick read.

The UI is simple to understand, the number of efficient features is phenomenal and integrations with enterprise systems like Salesforce are easy to complete.

There are some small nuances of the search could be better, project specific calendars would be a huge asset and allowing an entire project to be imported by csv would be incredible.

By utilizing Teamwork for our project and task management, we have seen a dramatic increase in our efficiency and flexibility. It is simple to set deadlines and assign tasks to our team. We use Teamwork mainly for creating tasks, assignments and projects, and are then able to monitor them all through the platform, ensuring that they are all completed on time. We can set priorities, and Teamwork helps us to keep track of them. At the end of each month, we can easily generate reports to show how many tasks have been completed by each individual, allowing the manager to easily view the progress of their team.

I think this is very good application i did not have any dislike feature

- The gantt chart feature really sets Teamwork apart from other similar PM tools. Being able to view the entire project from this perspective allows for quick and effective planning.
- Client accounts allow your clients to log in and view progress without seeing private information.
- Email-response messaging allows your clients to not even have a Teamwork account but still collaborate with your team.
- Internal time-tracking is a great addition to ensure the projects stay in scope, but also just to keep track of important metrics.
- Templates! Creating and managing template lists and tasks is a great way to get a project up and running quickly. This is, by far, the most useful feature of Teamwork!

- The desktop time tracking tool is not great at all. It's best just to use the browser-based time tracker (which is less optimal).
- The UI is a bit clunky and slow at times. It doesn't *feel* like a modern web application and, at least for me, it detracts from my productivity greatly.
- The commenting system seems to be very outdated. Very slow and the notifications are not very noticeable unless you enable email notifications.
- The mobile app is not built well at all. Notifications often do not appear, and just the overall appearance looks likes it is from 2010.
- The reports that Teamwork generates are not very detailed. A lot to be desired here, but good for a basic PM reporting tool.