Resource Guru Reviews
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517 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Resource Guru Gets the Job Done Easily
Reviewed on 13/06/2023
Easy way to keep track of resources for scheduling, planning and project purposes
Easy way to keep track of resources for scheduling, planning and project purposes
Pros
Ease of use and simple , effective visualization of scheduled resources
Cons
Needed to integrate with Harvest to get full picture of time actually spent on projects rather than just time scheduled
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Clean, easy to use software with lots of room for growth
Reviewed on 25/01/2021
Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly...
Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly enjoyed using the software so far and it has certainly made things easier on myself and my team. Although I have a long list of things I think the software can improve on, I hope to work with the development team to open a dialogue on these additions. I know that our application for the software may be unique, but I'm sure the developments will be appreciated by others as well.
Pros
Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).
Cons
While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able to filter projects by region, city, state, or custom tags like skillset and software required. It seems to me that the exact same functionality could be copied and pasted over to Projects.
There are other minor tweaks to be made, like exiting a window. Sometimes I am met with an "are you sure you want to exit" window because I'm currently editing something, but more often than not I am allowed to simply click outside the window or hit escape and all of the editing in progress is lost.
Furthermore, it would be nice to be able to input repeating holidays or events. For example, New Year's Day is always on January 1st. Why do I have to scroll forward and manually input this holiday every year? It would be great to just set it and forget it.
Another addition I would love to see is the ability to mark jobs/projects as tentative or unconfirmed. This could be in the form of a checkbox that adds a gradient to the job so it looks different than the rest. Something simple to differentiate it from confirmed projects is all I'm looking for.
Alternatives Considered
Resource ManagementReasons for Choosing Resource Guru
Resource Guru offers a more professional looking service with the ability for our field engineers to sync their schedule to their own calendar service.Switched From
Google Sheets- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
RESOURCE GURU - ok for small and medium companys and/or not too demanding user
Reviewed on 07/02/2020
We use it for micro and macro managing of our team. For bigger companies such as ours it is not...
We use it for micro and macro managing of our team. For bigger companies such as ours it is not flexible enough. Reasons as listed above.
Pros
I LOVE the sayings from the sitting guru on the upper right side on the dashboard.
Cons
I miss certain features or find them not to be optimal for end user:
- Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally)
- Search function is not successfully applicable (you dont't get clean results, without clutter)
- Not optimal print option for weekly overview (Guru in the middle, format wrong)
- Copy function only with shift key + draging the selected entry to duplicate it somewhere else
- Reports export to excell is not usable without modifying the excell spread sheet
- Complicated weekend bookings
Response from Resource Guru
Hi Ana
I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting.
When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client view to make it even easier to focus in on bookings for specific projects/clients.
Resource Guru was designed to be used as an online tool, so we don't have a print feature right now but we do plan to support printing in future.
I can see you discussed the report downloads with our team and I'd recommend you use the XLSX file rather than the CSV file.
When it comes to booking at the weekend, if your resources aren't normally availability you can create an availability exception as shown here https://bit.ly/31H5S6C You can also flag overtime!
Hope this helps :)
Thanks
Kat
- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Tool for Resource Management
Reviewed on 01/03/2021
We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in...
We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.
Pros
Easy to use! Straight-forward user interface.
Cons
I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.
Response from Resource Guru
Hi Russ
Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Michelle
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly recommended
Reviewed on 12/04/2023
I have used Resource Guru for almost a decade now and I would be at pains to switch to anything...
I have used Resource Guru for almost a decade now and I would be at pains to switch to anything else.
Pros
Easy to use and intuitive functionality. Unlike a lot of other management software, with Resource Guru it's clear and obvious how to use it and it's functionality and features. It's so simple yet usefull that all members of the team can pick it up quickly and use it daily.
Cons
It only really does one function. But it does that function very well instead of spreading itself to thin.
Reasons for Switching to Resource Guru
Easy to use and intuitive functionality. Not a lot of Project Management tools include scheduling functionality, and those that do don't do it as well as Resource Guru.- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
project manager
Reviewed on 13/10/2023
Am happy with it user friendly just some small changes then it will be supper good for us
Am happy with it user friendly just some small changes then it will be supper good for us
Pros
Resource allocation, we were able to allocate resources and not clashing, also its necessary to see who is where and what is he doing.
Cons
Not able to add sub tasksnot able to close a task when done or track if its been done
Reasons for Choosing Resource Guru
Resource allocationSwitched From
Microsoft ExcelReasons for Switching to Resource Guru
the critical issue was allocating resources of which the Resource guru is excellent with- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Brilliant, intuitive platform with top class customer support
Reviewed on 01/07/2022
It has turned something we used to do slowly and manually into something done in seconds.
It has turned something we used to do slowly and manually into something done in seconds.
Pros
It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful
Cons
I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!
Alternatives Considered
SmartsheetReasons for Choosing Resource Guru
Float's pricing structure is ridiculous - there is no help for a small companySwitched From
FloatReasons for Switching to Resource Guru
Resource Guru is intuitive and pleasant to use. it's also much easier and makes more sense.Response from Resource Guru
Hi Tom
Thanks for sharing your feedback! Milestones, project phases and a dedicated mobile app are firm features on our roadmap, so I've made a note to contact you once they get released :)
If there's anything else I can do to help at any point please don't hesitate to reach out!
Thanks,
Michelle
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't run the team without it
Reviewed on 24/09/2019
Excellent. All our interactions with the team have been fast and successful. They clearly love the...
Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.
Pros
It's fast and intuitive and I am able to see at a glance and report on all of my team's assignments and accurately schedule all their time.
Cons
Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.
Reasons for Choosing Resource Guru
The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.Reasons for Switching to Resource Guru
Exact functionality match to requirements. Originally bought for my team only, but quickly expanded to the whole department.- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Daily Resource Guru user
Reviewed on 28/01/2021
As mentioned above, the web based ease of use and reporting functionality make Resource Guru a...
As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!
Pros
My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.
Cons
No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An adequate calendaring tool for resource management
Reviewed on 19/10/2019
We use Resource Guru to manage the utilization/booking of our research facilities. This works well...
We use Resource Guru to manage the utilization/booking of our research facilities. This works well for us as we have a small number of facilities we manage. I cannot offer a recommendation for/against this project for large numbers of resources (>10) as it might be cumbersome at that point. For our limited resource pool, it works well.
Pros
The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.
Cons
New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.
Response from Resource Guru
Hi Steve
Thanks for taking the time to share your thoughts on Resource Guru! I'm sorry that you felt our message regarding the new schedule was a bit pushy or potentially buggy. We needed to share this message because the old schedule will shortly be retired, and we didn't want people to be taken by surprise by that. As long as you click the cross to close the message, it won't reappear for you.
I also wanted to take the opportunity to reassure you about the new schedule. It's a vast improvement on the old one - it's been completely rebuilt from the ground up to provide lightning fast scheduling, infinite scrolling, lots of enhancements including elastic overtime, and it's just as stable for incredibly large teams as it is for very small ones.
I hope this helps, but if you have any other feedback or questions we'd love to hear from you!
Thanks,
Kat
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great resourcing software. So easy to use.
Reviewed on 22/04/2021
Has helped immensely with staff resourcing and maximising utilisation.
Has helped immensely with staff resourcing and maximising utilisation.
Pros
The visual interface and ease to move (drag and drop) staff bookings around.
Cons
Not having a search feature within Projects field.
Response from Resource Guru
Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.
Please don't be a stranger if there's anything else we can do to help :)
Happy scheduling!
Michelle
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Resource Guru Review
Reviewed on 17/07/2019
Everyone has access to the schedule so each developer or designer not only knows what they're...
Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.
Pros
It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.
Cons
The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.
Response from Resource Guru
Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.
You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.
Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.
Would love to hear from you ..
Best, Percy
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing software that's incredibly useful for our Studio team
Reviewed on 24/01/2022
We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the...
We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the way in which we work as a team, making us more collaborative and organised.
Pros
Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.
You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.
Cons
I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.
Response from Resource Guru
Hi Emma
Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/apps
Also task dependencies are firmly on our roadmap for the future, I'm afraid I can't give you an accurate release date for this just yet; but I'll be sure to keep you updated as soon as there is any news on it.
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Michelle
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great scheduling app for teams
Reviewed on 24/02/2020
We have a team of 15+ individuals who all have different work/ vacation schedules, commitment...
We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.
Pros
The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.
Cons
The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.
Response from Resource Guru
Hi Spencer
Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar
I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.
Thanks,
Kat
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Ou daily challange for organising and planning multiple teams and projects
Reviewed on 06/12/2019
As already written before, we are managing several teams and projects with the tool. It is our main...
As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!
Pros
We like the easy to use approach and the overall visibility
Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...
Cons
There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online!
and if I could whish for something, the integration into JIRA is something we would need!
Response from Resource Guru
Hi Markus
Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource Guru/Jira specific integration page just here: https://zapier.com/apps/jira/integrations/resource-guru
Alternatively we also offer an API which you can use to create an integration if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/
I hope this helps! Please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Kat
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very helpful, easy and friendly interface. Good value for money too"
Reviewed on 22/02/2021
I have been using for a few years now and Resource Guru is a really good software with easy and...
I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.
Pros
You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.
Cons
It would be nice to have a Project view. To make it easier on the hours management on a project basis.
Response from Resource Guru
Hi Patricia,
Thanks for sharing your feedback!
A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects.
If there's anything else we can do to help please just let us know.
Thanks,
Michelle
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We got more than what we expected!
Reviewed on 28/05/2021
We've solved our equipment booking issue and couldn't be happier!
We've solved our equipment booking issue and couldn't be happier!
Pros
The interface is intuitive and easy to adopt into our daily routine. Our company has a collection of instruments that were being double booked or under utilized, because our previous scheduling method was murky and unclear. Now, we've avoided double bookings and can complete client work more efficiently.
The most exciting thing about this software is that we keep finding ways to enhance our understanding of our operations (materials and labor costs, in particular) as we use the software. This will help us not only get client work done on time, but give us a more accurate representation of overall project costs.
Cons
I would like a feature that allows us to upload a protocol or document to the booking.
Response from Resource Guru
Hi Kathryn
Thanks for sharing your feedback :) It's not currently possible to host your documents in Resource Guru but we do have plans to let you do this in future. In the meantime, you could host your documents online somewhere like Google Drive, then add the direct link to the relevant booking/resource/project/client in Resource Guru. All links in Resource Guru are clickable, so with just one click your team will be able to see the documents you want to share with them.
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Michelle
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Resource scheduling never easier
Reviewed on 09/12/2019
It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working...
It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.
Pros
It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.
Cons
the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.
Alternatives Considered
FloatReasons for Switching to Resource Guru
value for money- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy-to-use, convenient scheduling software
Reviewed on 20/10/2021
We schedule all our daily tasks with Resource Guru.
We schedule all our daily tasks with Resource Guru.
Pros
+ flexible scheduling features
+ clear and easily readable UI
Cons
- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"
Response from Resource Guru
Hi Simon
Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime
I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.
Thanks,
Michelle
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Maintaining High Resource Utilization through Coordination and Resource Guru
Reviewed on 23/09/2019
Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our...
Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.
Pros
We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.
Cons
I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
usage of GURU
Reviewed on 29/03/2022
I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new...
I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it
Pros
The simplicity of the usage and interface
Cons
I could not edit information of members of the team once they are listed.
Response from Resource Guru
Hi Mimi
Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.
If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.
Please let me know if there's anything else we can do to help :)
Thanks,
Michelle
- Industry: Events Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Resource Guru
Reviewed on 03/08/2021
Really enjoyed it, easy system to work on very self explanatory
Really enjoyed it, easy system to work on very self explanatory
Pros
Friendly, very easy to use, and adaptable to my needs. Really enjoy the new things that come out regularly
Cons
Integration with other apps
No undo feature
Response from Resource Guru
Hi Amanda
Thanks for leaving your review of Resource Guru :) I wanted to let you know that an undo button is very firmly on our roadmap for the future. I also wanted to mention that you can indeed connect Resource Guru with the other tools you use to run your business. You can build custom integrations using our API if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api.
We also offer a Zapier integration which lets you connect Resource Guru with more than 3,000 other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Kat
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Tool
Reviewed on 12/01/2021
it have been very positive. I implemented this across or company to get some visibility on our...
it have been very positive. I implemented this across or company to get some visibility on our resource allocation. it have worked well and is not very expensive.
Pros
very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.
Cons
would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.
Reasons for Switching to Resource Guru
functionality, easy of use than the price.- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A great way of organising your day
Reviewed on 15/01/2018
Pros
That you can easily move jobs around if they need to change and can book off holiday time and meeting time so that you don't overbook yourself.
Cons
The waiting time bit could be better if time is overbooked - doesn't allow for different lengths of working days.
Response from Resource Guru
Hi Nikki,
Thanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely customise the availability of each of your resources on a daily basis - not every day has to have the same availability.
You can set resources normal availability (which is the availability which repeats on a weekly basis) and you can also create availability exceptions if you need to make a temporary change to someone's normal availability.
You might find this article on resource availability useful https://help.resourceguruapp.com/customer/portal/articles/2162590
I hope this helps, but please get in touch if you have any questions. We're always happy to help!
Thanks,
Kat
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Resource Guru: An Easy-to-Use Resource Management Tool
Reviewed on 02/03/2023
Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive,...
Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.
Pros
I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.
Cons
One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.
