Veriato Workforce Behavior Analytics Reviews
Veriato Workforce Behavior Analytics
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127 Reviews
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for small medium business
Reviewed on 04/01/2019
Pros
I like that it is very reliable. We have a dedicated server for Veriato and upgrades are smooth. Support is very fast and effective, they know their product.
Cons
Little hard to configure with all the firewall/antivirus. That's the only thing.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good comprehensive monitoring
Reviewed on 04/01/2019
While the initial motivation for installing this system was to get evidence of an employee...
While the initial motivation for installing this system was to get evidence of an employee exfiltrating company data, we use it most often to ensure that people are being productive and not doing unauthorized things.
We had a ransomware infection incident a couple years ago, and Veriato 360 captured the source of the user action that started it, recording his opening of a junk email and clicking through two subsequent warnings before launching the infected attachment. That information was priceless.
As an software developer of internal applications, I have also used it to investigate bug reports from users. On a couple of occasions, users swore they did something one way but the screen shots and keystroke logs said otherwise. Objective evidence has saved me a lot of time fixing something that wasn't broken.
As I described in my "like least" list, the recorder sometimes stops getting web site data. By recording multiple data streams, you can get what you need even if some data is not available (e.g., if web site recording is not present, window titles will probably let you find what you are looking for, and screen shots show what the user saw; if "Online Searches" data is not recorded, keystrokes into the browser can provide the data).
There are tons of features that I have not used. It can send alerts on keywords detected in the data. It can display graphs of usage sliced in different ways. There is a recorder for Mac. I can't comment on how well they work.
Pros
Veriato 360 can capture just about any information you can think of from user sessions - web sites visited, emails, instant messages and chat, files transferred and printed, keystrokes, and screen shots, and network data summaries.
- It is easy enough to navigate, even if you don't use the system that often.
- It can export data to spreadsheets, text, html, and xml files for further analysis.
- It can block selected web sites.
- Captures all monitors in screen shots
- Client systems can buffer up data for weeks while they are out of contact with the server (or when the server is down), e.g. remote laptops and systems that only connect by VPN once in a while.
- Operation is generally invisible to users if you want it to be stealthy.
- Tech support is helpful.
- Users can be created to allow limited access to browse the collected data, for example to let managers review their assigned employees.
Cons
It takes a fair amount of effort to keep the system working.
- Frequent client recorder updates are required to keep pace with web browser updates. When browser updates get ahead of the corresponding Veriato updates, web site recording stops.
- Updates are often trapped by anti virus software like Windows Defender until IT staff updates the exclusion lists and deploys them (e.g. by group policy). We have to do that ourselves.
- The system sometimes fails to start all the services required to collect data from the client systems, and getting it working again may take fiddling with service start delays and calls to tech support. At least the client systems buffer a lot and tech support is reasonably responsive. I have to periodically check that the system is working.
- The amount of history you can record is limited by what fits in a SQL Server Express database (10G; screens shots are stored as separate files) unless you have or buy a SQL Server license.
- Sometimes the recorder drastically affects client programs. We have had to disable email recording on only one or two systems where Thunderbird suddenly became unusably slow. On dozens of other systems it works fine - go figure. We had one conflict with a camera application that had to be resolved by sending a camera and software to Veriato so they could observe the problem and develop a fix.
- No Linux support. Microsoft's Windows 10 updates have been so unreliable this year that I'd love to switch, but I need recording...
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The eye in the sky
Reviewed on 26/11/2019
its been 50/50 for me, there were times where we needed to see the activity of a employee and the...
its been 50/50 for me, there were times where we needed to see the activity of a employee and the software was either down or not recording properly. its something you have to keep an eye on to make sure the services for it are running and the antivirus sofware is not getting in the way.
Pros
capability to monitor the activity of our users via screenshots, email, key logging, web site views, application view, file transers and etc. all in one software to know what you employees are up to and if they are doing anything they should not be.
Cons
i have had issues installing the recorders on certain computers and servers. it installs in the background so it does not tell if you it was completed or if something stopped it from completing
Response from Awareness Technologies
Thanks for leaving us a review Martin. With regard to the agent health status, this is a feature that is on our road map. This feature was recently added to our flagship product called Cerebral where once the agent is successfully installed on the device, a notification is sent to the Admin.
The reason the recorders stop working sometimes is that users often update to newer versions of browsers or even operating systems that we may not have built a patch for yet. All this feedback will be sent to our Dev team!
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software in a corporate environement
Reviewed on 28/12/2018
I am extremely happy with this product and the data that it provides, and I would recommend this to...
I am extremely happy with this product and the data that it provides, and I would recommend this to anyone in a corporate environment.
Pros
This software eliminates any question as to what the employee is doing on his/her computer. Since it records the screens, chats, emails, keystrokes typed, websites visited, and network traffic, it's a manager's dream. It even records locally on the hard drive while the devices are off the network. We have uncovered a wide variety of policy violations and crimes by utilizing this software, and the validity of the reports has never been questioned.
Cons
The data files take up quite a bit of space over time and database maintenance is a bit difficult until you get the hang of it. I run about 20 investigations at a time, so getting rid of old data files is critical on smaller servers. Remote and covert installation can be difficult at times, but once it's running, you don't have to do anything except review the results.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple and easy touse
Reviewed on 18/12/2018
Pros
Simple to use for our employees, easy to gain reports
Cons
not flexible, but perfect for what we need it for.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
IT Director
Reviewed on 27/12/2018
Being a legal environment we need to have full PCI compliance for our various clients. Cariat0 360...
Being a legal environment we need to have full PCI compliance for our various clients. Cariat0 360 allows us to check the box for this need
Pros
It does capture what need to satisfy our compliance needs
Cons
Hard to setup and get configured. Requires a lot of maintenance to maintain.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Investigator Review
Reviewed on 11/01/2019
Overall experience is great! Kept an eye on select/suspicious employees. End result made the...
Overall experience is great! Kept an eye on select/suspicious employees. End result made the company easier to work with and more efficient.
Pros
Veriato Investigator is very easy to use. It does everything you need to keep an eye on your employees and make sure they are staying on track.
Cons
Investigator could use a UI/UX update to make it a but more user friendly.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Poorly designed, bad interface , missing features
Reviewed on 05/06/2018
Pros
Customer support is at least honest - i.e. when I ask whether such or such feature does not work or whether I did not set it up properly they admit that the feature is not working.
Cons
Design, interface, non working features. "New version" is just a simplified layer on top of the same old buggy features, with now LESS control over the settings.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Security and establishing Trends
Reviewed on 18/12/2018
Great at establishing Trends with Employees
Great at establishing Trends with Employees
Pros
Powerful and easy to install. It takes sometime to get up to speed on all of the functions of the software
Cons
Updates can be technical and time consuming
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great! Did the job needed and still does!
Reviewed on 27/12/2018
We had employees surfing the web and spending up to 41% of there time doing non work related items....
We had employees surfing the web and spending up to 41% of there time doing non work related items. This software allowed us to capture that, and to stop it!
Pros
How it runs silently, and doesnot inhibit computer performance
Cons
Complicated to set up. If you get a new pc, the exact ID must transfer with the PC otherwise you use a seat license.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It Does The Basics
Reviewed on 27/12/2018
Overall, it's been reliable. I think there's probably work to be done regarding the e-mail and...
Overall, it's been reliable. I think there's probably work to be done regarding the e-mail and internet browsing capturing.
Pros
For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus.
Cons
Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review of software: Nice functionality but poos quality
Reviewed on 11/01/2019
Pros
Recording and the screen recorder. Easy to Use.
Cons
Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Veriato 360 Review
Reviewed on 27/12/2018
Pros
Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan.
Cons
One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Features and functionality that you didn't even know you wanted!
Reviewed on 11/01/2019
Overall Veriato Recon has offered us more capability than we even knew existed at the outset of the...
Overall Veriato Recon has offered us more capability than we even knew existed at the outset of the project. It fulfills our requirement of keeping confidential data secure.
Pros
The thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great.
Cons
The initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A superb product for vigilant management staff
Reviewed on 21/01/2019
We are a MSP and provide this solution to multiple of our clients. All of them (after the initial...
We are a MSP and provide this solution to multiple of our clients. All of them (after the initial deployment) are very happy with the results and the data it provides to increase productivity and audit their daily operations.
Pros
Ease of use and the ability to provide our clients with portal access. For most users the simple functions of the software are easily reachable and the data is displayed in a manner that is intuitive and understood without high-level I.T knowledge. Once the software is deployed the management console is easy to use and low-impact.
Cons
Initial setup can be tedious in regards to getting all of the recorders deployed. We've used this multiple times and each time there has been some sort of complication that makes the wizard impossible to use for a complete deployement. (WMI and the like.) Luckily there are work-arounds and when you work with the support they are eager to assist and resolve any issues you run into.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 27/12/2018
Pros
Veriato 360 is easy to use and is very affordable.
Cons
Product can end up using significant disk space so you have to plan your deployment carefully. This isn't really a gripe, but is the only con I could think of.
- Industry: Defense & Space
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A solid solution that supports employee investigations
Reviewed on 19/12/2018
We don't need to correlated different logs and provide an incomplete picture. Veriato 360 provides...
We don't need to correlated different logs and provide an incomplete picture. Veriato 360 provides detailed information to support HR initiated user investigations.
Pros
Well designed. Excellent user interface. No issues with setting up and getting running.
Cons
Ideally I would like monitoring enabled by default on all workstations and for the software to allow me query them.
When a demand arises, I can only monitor from deployment onwards and not historically.
I only have very few demands per year so justifying mass deployment to all workstations does not make financial sense.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RansomSafe an excellent addition to anti malware strategy
Reviewed on 15/01/2019
RansomSafe installs in less than 1 hour per server. It is easily configured, and does not require...
RansomSafe installs in less than 1 hour per server. It is easily configured, and does not require a reboot to install. It is highly effective at mitigating Malware attacks. We have had to intervene in 3 such attacks, and they all were limited to a single user and restoration took 15 minutes or less, after the malware was contained.
Pros
Backups of affected files, and the ability to offer it as a service to our clients
Cons
The software delivery process. Having to train end-users to avoid the honey-pot files.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good spy software
Reviewed on 21/01/2019
Sometimes it's necessary to review what a certain worker is doing. This product is unobtrusive,...
Sometimes it's necessary to review what a certain worker is doing. This product is unobtrusive, and really does give you the information if you dig for it. Deployment, and the administrator dashboard are quirky, feel terribly old school, and it's difficult to find what you need. But, at the end of the day, it does do the job.
Pros
The software does a great job of capturing what a worker is doing throughout their day. If you have questions on any stats in a report, you can easily review the screenshot footage to find out what was really happening.
Cons
The interface is rather old and clunky, and it's hard to find the information you need quickly, if you're not a power user every day. Also, upgrades are clunky, too, requiring you to upgrade on the server, and hopefully push out to agents. Finally, it's really hard to know what's happening with an agent. The administrator dashboard could show if the machine had been shut down or restarted or any number of things. Also, deploying agents isn't so clear and sometimes it works, and sometimes not.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Longtime user
Reviewed on 27/12/2018
Has been good for pinpointing my client's employees non compliant pc use.
Has been good for pinpointing my client's employees non compliant pc use.
Pros
I like what it can do and the information it can collect.
Cons
network version is a resource hog on the server and difficult to create exceptions for our managed antivirus software (Webroot)
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
4 years and counting.
Reviewed on 18/12/2018
I have owned it for About four years now. Although there are some frustrations in regards to...
I have owned it for About four years now. Although there are some frustrations in regards to updates and frequent recorder versions. I would continue to on the software and do.
Pros
It captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.
Cons
The installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Nice idea, a little hard to use, but useful when needing to monitor problem employees.
Reviewed on 18/12/2018
Overall, good. Recommending to friends or whatever, it would depend on the group they need to use...
Overall, good. Recommending to friends or whatever, it would depend on the group they need to use it on. Not user friendly if you aren't tech savy. Wish you guys offered a tool for parents to use on childrens devices. One that was affordable.
Pros
Can see screen shots every 30 seconds as well as key strokes.
Cons
Entirely too difficult to get to the display areas to review the data. Completely derails the the program when a system update takes place. So, when you have multiple computers that need to get reconfigured after an update, it's extremely difficult to make that happen.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Veriato 360
Reviewed on 27/12/2018
Pros
Lots of features to collect data. Ability to manage storage for recordings.
Light weight agent application. Fast performance
Cons
Conflicts with ESET AV. Hard to re-deploy all agents if the Veriato server got out of service
- Industry: Market Research
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
VP Of Technology
Reviewed on 19/12/2018
Worked for us for a while but in the end wasn't worth the extra cost and the lifetime value ratio...
Worked for us for a while but in the end wasn't worth the extra cost and the lifetime value ratio was just off for us overall. After switching to Mac we no longer needed it.
Pros
Easy to get running and setup. Summary feature is great tool for discovery.
Cons
Subscription model is difficult to work with in some cases and is not ideal in a real world scenario.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not Just Straightforwad
Reviewed on 18/12/2018
Monitoring employee activity on our computing/networking resources. We've not gotten much value...
Monitoring employee activity on our computing/networking resources. We've not gotten much value from the product (see above) mainly because we don't have a full-time IT support person on staff to figure everything out.
Pros
It looks have tremendous capabilities with some great information collection tools. With this comes complexity and installation/operation is not for the novice.
Cons
Installation and troubleshooting. Excluding from virus protection (Windows 10; have to have subdirectories created before the subdirectory can be excluded..) before installation is complex and the computer we had it loaded on has "black screened" on us twice now. It almost seems to be conflicting with our operating system which as stated is Windows 10 on all of our workstations.