Box Reviews
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5569 Reviews
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is my number one cloud storage software!
Reviewed on 24/07/2024
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the...
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.
Pros
Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.
Cons
I've been using Box for over 3 years and have never had a negative experience.
Alternatives Considered
Dropbox BusinessReasons for Choosing Box
Box is easier to use, has a cleaner interface, and is faster.Reasons for Switching to Box
Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Box - good for the free service tier they offer!
Reviewed on 23/11/2024
Box is a good-to-use cloud storage app but there are better alternatives out there.
Box is a good-to-use cloud storage app but there are better alternatives out there.
Pros
Box cloud is a browser-focused cloud storage app that offers generous free storage for personal use.
Cons
Box Cloud's subscription is expensive for the storage amount offered.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My favourite cloud storage for several years
Reviewed on 02/09/2024
I had a great experience with Box, kicking off around 2012 when I was given some extra storage with...
I had a great experience with Box, kicking off around 2012 when I was given some extra storage with my HP TouchPad (remember that!?). While I can no longer use it on my main PC, it is still running on the family's Windows laptop.
Pros
Having used all of the major cloud storage solutions, I found Box the easiest to use. Its syncing tool was - when I last used it - the best available, offering reliability and leaving me with the confidence to find work created on device A available to review on device B.
Cons
Unfortunately, as my opinions about computing and software have moved towards an open source philosophy, I have found myself unable to use Box. I would be prepared to make an exception for Box, but it does not offer an official Linux app.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Box is where it’s at!!!
Reviewed on 29/10/2024
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation...
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.
Pros
The product has become more robust through the years of using it at 2 different companies.
Cons
Sometimes an account needs to be created before someone can view items that are shared.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lovely and works perfectly with files and documents storage.
Reviewed on 09/12/2024
Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from...
Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from ant device.
Pros
Marvelously brilliant with secure keeping of files and documents in the cloud.
Cons
Marvelous for it's device synchronization.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box Review by a Study Coordinator
Reviewed on 09/12/2024
I use Box on a daily basis as a study coordinator to share and work on documents with sponsors...
I use Box on a daily basis as a study coordinator to share and work on documents with sponsors based in many different locations throughout the US.
Pros
The ability to share and collaborate on documents through a cloud-based platform. Allows you to work with people all over the country.
Cons
We have had a few issues with organization, but that is mostly user error.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Box
Reviewed on 20/12/2024
Overall the box platform is great for using in a controlled business environment and allows an...
Overall the box platform is great for using in a controlled business environment and allows an organization to monitor important files and give access and permission to its employees as required.
Pros
Box is an amazing file uploading platform.
Loved the ability to limit accessibility permissions to employees based on what they need to use. It has live updating and syncing and allows user to see who accessed the file last.
Cons
I found the search field to have a slight lag when loading but this could be because we have a vast amount of data loaded,but other than that it’s super beneficial and accessible.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Partner of box user
Reviewed on 07/12/2024
Overall my experience with box was good! After realizing I had to make an account I didn't have any...
Overall my experience with box was good! After realizing I had to make an account I didn't have any other issues. box perfectly allowed me to upload the large files that I needed to share with my partner.
Pros
I currently use box in the capacity of having a free account and uploading files as one of my partners requires us to upload our shared files to it. I like the fact that any person can make a free account to upload files and I like how intuitive the interface is (New+, Copy Shared Link, Share, etc.)
Cons
It took a while for me to realize how to upload files. This is because my company does not use box but we have partners that require us to send files with it. It took me a while to realize that I could make a free account to upload files rather than it being an issue with the folder's sharing settings.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast, easy way to share important documents
Reviewed on 08/11/2024
Its been very optimal with the amount of documentation I have tonshare with multiple parties.
Its been very optimal with the amount of documentation I have tonshare with multiple parties.
Pros
My favorite part is how easy it is to share folders to people who arent even users. The share function gives you multiple options on the security of what is being shared.
Cons
Sometimes I get weird login errors but then it brings me to my folders any ways.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, Reliable and Scalable Storage Solutions
Reviewed on 07/11/2024
Pain free. No outages or lost files at any point in the last 5 years. It just works
Pain free. No outages or lost files at any point in the last 5 years. It just works
Pros
Easy to use interface, intuitive and simple. Intuitive controls and editing functions. Tons of storage and easily scalable. So far it has been 100% reliable!
Cons
It is hard to find something not to like about box honestly I cannot think of a single con!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful for collaboration
Reviewed on 28/08/2024
We've used it for years to track various parts of our business, with the persona on site and the...
We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.
Pros
Quick, simple, easy way to collaborate with others across distances.
Cons
I really can't think of anything. We mainly use the spreadsheets and it works great.
Alternatives Considered
Dropbox BusinessReasons for Switching to Box
The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Ultimate and Cloud Solution for the Secure Collaboration and File Management.
Reviewed on 21/05/2024
The platform excels in providing a secure environment for storing and sharing files, which is...
The platform excels in providing a secure environment for storing and sharing files, which is crucial for any business handling sensitive data. The collaboration tools, such as real-time editing and commenting, have significantly improved teamwork and productivity within projects.
Pros
The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it an incredibly powerful tool for businesses.
Cons
While the platform offers a wealth of features, navigating through them can be overwhelming, and finding specific settings or options isn't always intuitive.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is flexible enough to grow with the project, offering more features and storage as needed.
Reviewed on 09/07/2024
Box provides cutting-edge security features like access controls, two-factor authentication, and...
Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.
Pros
Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing.
Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution.
Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.
Cons
Higher pricing tiers come with more advanced features and larger storage limits.
Complex setup and management may be required for certain advanced features and integrations.
Customization and initial setup can take a lot of time.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Store document securely with Box
Reviewed on 01/08/2024
Pros
Box is very helpful in storing my digital document on cloud storage and provide a secure storage to protect it from any data breach. Quite a cheap option compared to other software on the market, but still provide a premium features like others.
Cons
Can't resume the download or upload when the process is interrupted because of network problem.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best solution for content management
Reviewed on 02/08/2023
Overall I am very happy with the Box. I work with files for several hours every day and doing this...
Overall I am very happy with the Box. I work with files for several hours every day and doing this with Box gives me a lot of satisfaction from smooth tasks. I would not replace Box with any other competitive tool such as OneDrive.
Pros
I really like that box controls versions of stored documents and stores all previous revisions. This makes it much easier to work with documents that require frequent updates by many people. The tool is very intuitive and easy to use. Controlling and granting access is not difficult. The adaptation of Box in my department was practically one day and did not cause any problems.
Cons
Box seems to be complete and it's hard to find any shortcomings, but I had a hard time integrating Box with GitHub and setting up file sharing. This required providing many settings that were not entirely clear and required clarification. Later, the process of approving these settings by Box took a while and I think this is the field for improvement.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Box - a review for those who are wishing to give this one a try
Reviewed on 20/08/2024
I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data...
I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team. So I use it. Efficiency is high as real time collaboration is possible and the data flow is smooth
Pros
I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc
Cons
The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great from researchers
Reviewed on 30/08/2024
As someone involved in clinical research, Box makes it extremely easy to create project folders...
As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt) all in a HIPAA compliant manner. Additionally, the advanced components of the share features allow certain documents to be restricted based on someone’s role on our team.
Pros
Being able to use Microsoft programs is the greatest advantage, especially compared to Google drive.
Cons
Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time. It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
automates manual processes
Reviewed on 09/07/2024
It reduced my work by having more effective communication with my group to carry out the tasks...
It reduced my work by having more effective communication with my group to carry out the tasks together and visualize their process.
Pros
Previously, the processes that we now automate through Box took us a long time to carry out, with automation we have reduced work times and improved daily production in task deliveries. It has been useful and we have been able to work as a more organized team and with better tools.
Cons
In my experience there is nothing I have to say that needs to be improved, it is a good platform with its services
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A robust tool.3+ years using it and it is superb.
Reviewed on 12/09/2024
Box allows us to work at our full potential and make quicker decisions.
Box allows us to work at our full potential and make quicker decisions.
Pros
The safety and security Box brings when sharing files is mond blowing,It is also very easy and effective to send files,download and receive files as well.
Cons
Nothing really,I like the interface and the ease of use.There is nothing I would change at all.
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is a great tool to use.
Reviewed on 24/09/2024
I was very hesitant at first to use box because I was so used to using a local drive on my...
I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.
Pros
I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it
Cons
None; Box serves its purpose for our organization
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box Rocks for File Storage
Reviewed on 03/09/2024
easy to get started and add on features as we've gone along.
easy to get started and add on features as we've gone along.
Pros
Ease of use and the tools/features included. the notifications for downloads and uplaods to collaboration folders is helpful. ability to creat our own workflows and send messages within Box.
Cons
the workflow creation doesn't work for multiple users utilizing the same workflow. If I create a workflow and another user utilizes it, all communications have my name on them. it sometimes takes a few minutes for the desktop (both Mac and PC) and web versions to sync correctly.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Precision in a package.The Box Experience.
Reviewed on 14/08/2024
Pros
Box is easy to use and navigate plus very easy to keep my files organized where they aren't taking up space on my drive.The fact that I can set permission limitations and lock my sheets is amazing.I use it daily and its security is top not not forgetting that Box has very powerful E-signatures.
Cons
There is nothing I deslike about Box, however the ability to list views within folders would be great a feature if it gets added.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Secure and User-Friendly, but Missing Built-in Editing
Reviewed on 13/09/2024
Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its...
Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its user-friendly interface and strong security features. However, the lack of built-in editing tools was a bit of a drawback, requiring me to use external applications for document editing.
Pros
I liked Box's ease of use and security features. It was easy to upload and share files, and I felt confident that my data was safe.
Cons
I didn't like that Box didn't have built-in editing tools. I had to use other apps to edit my documents.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Much better than a lot of the top competitors
Reviewed on 29/03/2024
Overall, box is much better than the other cloud storage services I used.
Overall, box is much better than the other cloud storage services I used.
Pros
The desktop program is very light and syncs very well. The canvas option is very useful for collaboration. The box client does not crash as much while dealing with large about of data. Also while it syncs a lot of files, the computer does not get slowed down.
Cons
The link expiration is a bit finicky. When I turned the link expiration off for public sharing, it turns on itself automatically the next time I logged back into my box account.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cannot Imagine My Workday Life without Box
Reviewed on 10/10/2024
Highly recommend Box for the effective sharing of large amounts of files and data.
Highly recommend Box for the effective sharing of large amounts of files and data.
Pros
Box is used for sharing files/data/documents with all of my colleagues at work. Its cloud-sharing and storage service are amazing. I am very satisfied with Box, I don't want to even imagine my workday life without Box.
Cons
Sometimes it takes several minutes to synchronize files on others' computers, it can be a problem either the network or Box, couldn't figure it out. However, other than that I love this software a lot!