Box

4.4 (5,569)
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AI-driven content, collaboration and workflow management

Overall rating

4.4 /5
(5,569)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.2/5

88%
recommended this app
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5569 Reviews

zoie
zoie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is my number one cloud storage software!

Reviewed on 24/07/2024

Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the...

Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.

Pros

Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.

Cons

I've been using Box for over 3 years and have never had a negative experience.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box is easier to use, has a cleaner interface, and is faster.

Switched From

Dropbox Business and WeTransfer

Reasons for Switching to Box

Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.
Sunil
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box - good for the free service tier they offer!

Reviewed on 23/11/2024

Box is a good-to-use cloud storage app but there are better alternatives out there.

Box is a good-to-use cloud storage app but there are better alternatives out there.

Pros

Box cloud is a browser-focused cloud storage app that offers generous free storage for personal use.

Cons

Box Cloud's subscription is expensive for the storage amount offered.

Christian
Christian
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My favourite cloud storage for several years

Reviewed on 02/09/2024

I had a great experience with Box, kicking off around 2012 when I was given some extra storage with...

I had a great experience with Box, kicking off around 2012 when I was given some extra storage with my HP TouchPad (remember that!?). While I can no longer use it on my main PC, it is still running on the family's Windows laptop.

Pros

Having used all of the major cloud storage solutions, I found Box the easiest to use. Its syncing tool was - when I last used it - the best available, offering reliability and leaving me with the confidence to find work created on device A available to review on device B.

Cons

Unfortunately, as my opinions about computing and software have moved towards an open source philosophy, I have found myself unable to use Box. I would be prepared to make an exception for Box, but it does not offer an official Linux app.

Mary
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box is where it’s at!!!

Reviewed on 29/10/2024

Overall, I thought box was easy to use easy to show others how to use an easy to add documentation...

Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.

Pros

The product has become more robust through the years of using it at 2 different companies.

Cons

Sometimes an account needs to be created before someone can view items that are shared.

Lana
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lovely and works perfectly with files and documents storage.

Reviewed on 09/12/2024

Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from...

Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from ant device.

Pros

Marvelously brilliant with secure keeping of files and documents in the cloud.

Cons

Marvelous for it's device synchronization.

Leah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box Review by a Study Coordinator

Reviewed on 09/12/2024

I use Box on a daily basis as a study coordinator to share and work on documents with sponsors...

I use Box on a daily basis as a study coordinator to share and work on documents with sponsors based in many different locations throughout the US.

Pros

The ability to share and collaborate on documents through a cloud-based platform. Allows you to work with people all over the country.

Cons

We have had a few issues with organization, but that is mostly user error.

Omar
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Box

Reviewed on 20/12/2024

Overall the box platform is great for using in a controlled business environment and allows an...

Overall the box platform is great for using in a controlled business environment and allows an organization to monitor important files and give access and permission to its employees as required.

Pros

Box is an amazing file uploading platform.
Loved the ability to limit accessibility permissions to employees based on what they need to use. It has live updating and syncing and allows user to see who accessed the file last.

Cons

I found the search field to have a slight lag when loading but this could be because we have a vast amount of data loaded,but other than that it’s super beneficial and accessible.

Nova
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Partner of box user

Reviewed on 07/12/2024

Overall my experience with box was good! After realizing I had to make an account I didn't have any...

Overall my experience with box was good! After realizing I had to make an account I didn't have any other issues. box perfectly allowed me to upload the large files that I needed to share with my partner.

Pros

I currently use box in the capacity of having a free account and uploading files as one of my partners requires us to upload our shared files to it. I like the fact that any person can make a free account to upload files and I like how intuitive the interface is (New+, Copy Shared Link, Share, etc.)

Cons

It took a while for me to realize how to upload files. This is because my company does not use box but we have partners that require us to send files with it. It took me a while to realize that I could make a free account to upload files rather than it being an issue with the folder's sharing settings.

Chandler
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast, easy way to share important documents

Reviewed on 08/11/2024

Its been very optimal with the amount of documentation I have tonshare with multiple parties.

Its been very optimal with the amount of documentation I have tonshare with multiple parties.

Pros

My favorite part is how easy it is to share folders to people who arent even users. The share function gives you multiple options on the security of what is being shared.

Cons

Sometimes I get weird login errors but then it brings me to my folders any ways.

Greg
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, Reliable and Scalable Storage Solutions

Reviewed on 07/11/2024

Pain free. No outages or lost files at any point in the last 5 years. It just works

Pain free. No outages or lost files at any point in the last 5 years. It just works

Pros

Easy to use interface, intuitive and simple. Intuitive controls and editing functions. Tons of storage and easily scalable. So far it has been 100% reliable!

Cons

It is hard to find something not to like about box honestly I cannot think of a single con!

Timothy
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful for collaboration

Reviewed on 28/08/2024

We've used it for years to track various parts of our business, with the persona on site and the...

We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.

Pros

Quick, simple, easy way to collaborate with others across distances.

Cons

I really can't think of anything. We mainly use the spreadsheets and it works great.

Alternatives Considered

Dropbox Business

Reasons for Switching to Box

The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.
Bilal
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Ultimate and Cloud Solution for the Secure Collaboration and File Management.

Reviewed on 21/05/2024

The platform excels in providing a secure environment for storing and sharing files, which is...

The platform excels in providing a secure environment for storing and sharing files, which is crucial for any business handling sensitive data. The collaboration tools, such as real-time editing and commenting, have significantly improved teamwork and productivity within projects.

Pros

The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it an incredibly powerful tool for businesses.

Cons

While the platform offers a wealth of features, navigating through them can be overwhelming, and finding specific settings or options isn't always intuitive.

Mahamudul
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is flexible enough to grow with the project, offering more features and storage as needed.

Reviewed on 09/07/2024

Box provides cutting-edge security features like access controls, two-factor authentication, and...

Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.

Pros

Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing.
Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution.
Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.

Cons

Higher pricing tiers come with more advanced features and larger storage limits.
Complex setup and management may be required for certain advanced features and integrations.
Customization and initial setup can take a lot of time.

Alvaro
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Store document securely with Box

Reviewed on 01/08/2024

Pros

Box is very helpful in storing my digital document on cloud storage and provide a secure storage to protect it from any data breach. Quite a cheap option compared to other software on the market, but still provide a premium features like others.

Cons

Can't resume the download or upload when the process is interrupted because of network problem.

Przemek
Przemek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best solution for content management

Reviewed on 02/08/2023

Overall I am very happy with the Box. I work with files for several hours every day and doing this...

Overall I am very happy with the Box. I work with files for several hours every day and doing this with Box gives me a lot of satisfaction from smooth tasks. I would not replace Box with any other competitive tool such as OneDrive.

Pros

I really like that box controls versions of stored documents and stores all previous revisions. This makes it much easier to work with documents that require frequent updates by many people. The tool is very intuitive and easy to use. Controlling and granting access is not difficult. The adaptation of Box in my department was practically one day and did not cause any problems.

Cons

Box seems to be complete and it's hard to find any shortcomings, but I had a hard time integrating Box with GitHub and setting up file sharing. This required providing many settings that were not entirely clear and required clarification. Later, the process of approving these settings by Box took a while and I think this is the field for improvement.

Alfiya
Alfiya
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Box - a review for those who are wishing to give this one a try

Reviewed on 20/08/2024

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data...

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team. So I use it. Efficiency is high as real time collaboration is possible and the data flow is smooth

Pros

I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc

Cons

The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.

John
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great from researchers

Reviewed on 30/08/2024

As someone involved in clinical research, Box makes it extremely easy to create project folders...

As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt) all in a HIPAA compliant manner. Additionally, the advanced components of the share features allow certain documents to be restricted based on someone’s role on our team.

Pros

Being able to use Microsoft programs is the greatest advantage, especially compared to Google drive.

Cons

Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time. It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved.

Anthony
Anthony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

automates manual processes

Reviewed on 09/07/2024

It reduced my work by having more effective communication with my group to carry out the tasks...

It reduced my work by having more effective communication with my group to carry out the tasks together and visualize their process.

Pros

Previously, the processes that we now automate through Box took us a long time to carry out, with automation we have reduced work times and improved daily production in task deliveries. It has been useful and we have been able to work as a more organized team and with better tools.

Cons

In my experience there is nothing I have to say that needs to be improved, it is a good platform with its services

Princess
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A robust tool.3+ years using it and it is superb.

Reviewed on 12/09/2024

Box allows us to work at our full potential and make quicker decisions.

Box allows us to work at our full potential and make quicker decisions.

Pros

The safety and security Box brings when sharing files is mond blowing,It is also very easy and effective to send files,download and receive files as well.

Cons

Nothing really,I like the interface and the ease of use.There is nothing I would change at all.

jen
Overall rating
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is a great tool to use.

Reviewed on 24/09/2024

I was very hesitant at first to use box because I was so used to using a local drive on my...

I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.

Pros

I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it

Cons

None; Box serves its purpose for our organization

Glenn
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box Rocks for File Storage

Reviewed on 03/09/2024

easy to get started and add on features as we've gone along.

easy to get started and add on features as we've gone along.

Pros

Ease of use and the tools/features included. the notifications for downloads and uplaods to collaboration folders is helpful. ability to creat our own workflows and send messages within Box.

Cons

the workflow creation doesn't work for multiple users utilizing the same workflow. If I create a workflow and another user utilizes it, all communications have my name on them. it sometimes takes a few minutes for the desktop (both Mac and PC) and web versions to sync correctly.

William
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Precision in a package.The Box Experience.

Reviewed on 14/08/2024

Pros

Box is easy to use and navigate plus very easy to keep my files organized where they aren't taking up space on my drive.The fact that I can set permission limitations and lock my sheets is amazing.I use it daily and its security is top not not forgetting that Box has very powerful E-signatures.

Cons

There is nothing I deslike about Box, however the ability to list views within folders would be great a feature if it gets added.

Suraj
Suraj
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Secure and User-Friendly, but Missing Built-in Editing

Reviewed on 13/09/2024

Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its...

Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its user-friendly interface and strong security features. However, the lack of built-in editing tools was a bit of a drawback, requiring me to use external applications for document editing.

Pros

I liked Box's ease of use and security features. It was easy to upload and share files, and I felt confident that my data was safe.

Cons

I didn't like that Box didn't have built-in editing tools. I had to use other apps to edit my documents.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Much better than a lot of the top competitors

Reviewed on 29/03/2024

Overall, box is much better than the other cloud storage services I used.

Overall, box is much better than the other cloud storage services I used.

Pros

The desktop program is very light and syncs very well. The canvas option is very useful for collaboration. The box client does not crash as much while dealing with large about of data. Also while it syncs a lot of files, the computer does not get slowed down.

Cons

The link expiration is a bit finicky. When I turned the link expiration off for public sharing, it turns on itself automatically the next time I logged back into my box account.

Sophia
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cannot Imagine My Workday Life without Box

Reviewed on 10/10/2024

Highly recommend Box for the effective sharing of large amounts of files and data.

Highly recommend Box for the effective sharing of large amounts of files and data.

Pros

Box is used for sharing files/data/documents with all of my colleagues at work. Its cloud-sharing and storage service are amazing. I am very satisfied with Box, I don't want to even imagine my workday life without Box.

Cons

Sometimes it takes several minutes to synchronize files on others' computers, it can be a problem either the network or Box, couldn't figure it out. However, other than that I love this software a lot!