Deputy Reviews

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741 Reviews

- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
allows for more accomplished work
Reviewed on 27/06/2024
It allows me to have order and coordination in all my work, using this platform I do not have to...
It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion
Pros
It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked
Cons
It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and reliable scheduling tool
Reviewed on 07/11/2024
Deputy has an insane amount of features that help with the management of a business, but we mostly...
Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader.
Pros
Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated.
Cons
My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying.
- Industry: Photography
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
A 360 app for managing workforce with some bugs
Reviewed on 02/11/2024
The app is easy to use and helpful but the bugs needs to be addressed.
The app is easy to use and helpful but the bugs needs to be addressed.
Pros
The news feed feature in deputy is very helpful and this is an innovative idea for a time tracking app.
Cons
There are a lot of bugs in the app.
1. In the ‘people’ section, not everyone in the organisation shows up. There is no filter there, just randomly some of the staff doesn’t show up in the list.
2. It some times calculates the time of the shift incorrectly.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the best Scheduling tools
Reviewed on 01/11/2024
This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair...
This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair and interconnected.
Pros
Deputy makes communication, scheduling, payroll budgeting, and so much more wicked easy! The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want.
Leave management is also a lot easier!
Cons
Sometimes the leave accrual can be a little difficult to set up properly, requiring some reconciliation between our payroll provider and it's figures. I wish they had a working integration with Paychex that didn't require paying Paychex.
Some staff have difficulty receiving push notifications, but there are also texts and email notification, and the interface can be a little confusing for first time users.
The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Deputy - The Best Online Clock-in System!
Reviewed on 15/03/2024
I loved using Deputy every day. What's not to love? Everything is laid out for you in a very...
I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!
Pros
I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.
Cons
Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.
- Industry: Leisure, Travel & Tourism
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
team organization
Reviewed on 22/10/2024
It makes it easy to see the shift schedule from the application and thus have a clearer and more...
It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization
Pros
I find it a very useful platform where you can see the scheduled shifts and work schedules where you can have a perfect organization of time in the teams having the adequate control for the programming and assistance. The schedule can be viewed a month in advance and it also satisfies me to be able to organize myself in my other tasks and not cross times with my work
Cons
I like it and I find it useful, nothing has failed me since its installation

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great, user-friendly product!
Reviewed on 23/09/2024
Pros
It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.
Cons
Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Deputy Review
Reviewed on 29/10/2024
My overall experience was positive. As an employee it made it easy for me to track my timesheets
My overall experience was positive. As an employee it made it easy for me to track my timesheets
Pros
What I liked most about Deputy was the ability to clock in and out easily. It was also helpful that I was able to check my previous timesheets
Cons
What I liked least about Deputy was that it wouldn't let me clock into work anymore than 5 minutes before my shift.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Deputy Review
Reviewed on 10/10/2024
Pros
you can chat, schedule, and company blast if you need to
Cons
when some people dont respond and or the app may just simply need to be updated for bugs
- Industry: Warehousing
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Tool for Shift Management
Reviewed on 10/11/2024
Pros
Time management for shift, news feed for internal communications and ease of shift set ups. Easy to use phone app for leaders and team members.
Cons
Integration with other tools , need to manually cancel shift to not accrue points
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for freelance work
Reviewed on 05/08/2024
I use this for my freelance position and it helps me manage out everything for my month
I use this for my freelance position and it helps me manage out everything for my month
Pros
I get the sheets very fast and easy to understand
Cons
When you first start using it it’s seems very overwhelming
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
We use Deputy for employee scheduling
Reviewed on 08/01/2024
As the primary user, I don't enjoy using Deputy, but it does the job that we need it to do.
As the primary user, I don't enjoy using Deputy, but it does the job that we need it to do.
Pros
It is necessary for us to have a scheduling software that has a mobile app with location services. Deputy does the job.
Cons
In the past 2 years Deputy has gone through a few updates where they changed the location of certain functions and did not have a tutorial on where to find the moved functions. Additionally, some of our employees work overtime and Deputy will not add them to the schedule if they have more than 40 hours.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
RIVERS ACE GRAND HAVEN
Reviewed on 22/02/2024
GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
Pros
SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS
Cons
THE CONFUSION OF UNAVAILABILITY VS LEAVE
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Deputy
Reviewed on 14/09/2023
Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.
Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.
Pros
There are different view options of the schedule, so can be switched according to one's needs. The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool. Shifts are clearly separated, so that any gaps can be filled in.
Cons
No place in the person's shift itself to mark the night working hours.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Deputy has been a lifesaver for managing my team's schedules and shifts. It's made my life so...
Reviewed on 21/12/2023
Pros
The shift scheduling and time tracking features are incredibly helpful and intuitive. It's also great for communication with my team.
Cons
I wish the reporting features were more customizable and easier to use. The interface can also be a bit overwhelming at first.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Deputy for sunnyfields
Reviewed on 21/07/2023
Pros
The ease of use in the mobile app. Doesn’t take much to explain to others
Cons
No POS system when I used it last (was over a year ago) I want to implement everything into one app
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't be without it
Reviewed on 25/05/2023
Deputy has been a huge asset for our company and has easied staff scheduling dramatically.
Deputy has been a huge asset for our company and has easied staff scheduling dramatically.
Pros
Staff scheduling is by far the hardest job in the company but deputy makes it a lot easier. The ability to copy weekly shifts, add and remove staff easily is great. Staff find it very easy to use, even those that aren't tech savvy.
Cons
There is no ability to set staff as sick from your mobile device. This is really frustrating when you are on-call and out and about.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use product
Reviewed on 24/05/2023
Pros
Product is easy to use and offers multiple features
Cons
There isn't anything that comes to mind
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Really easy-to-use interface
Reviewed on 22/09/2023
Pros
In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.
Cons
Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good for small businesses
Reviewed on 25/05/2023
Pros
The ease of use and the user friendly interface for start is good for a small business that has one person doing multiple roles. Having a mobile app that can be used across most mobile devices makes it a very efficient tool for communication with staff and also a perfect system for timesheet signing. The added bonus is the geolocator for enabling shift work at multiple destinations to only be able to clock in close to the designated place of work.
Cons
Timesheet approval function on the mobile app needs improvement
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product I highly recommend
Reviewed on 05/05/2023
Pros
I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.
Cons
The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Deputy
Reviewed on 19/05/2023
It is good to use
It is good to use
Pros
Easy to use, user friendly, the process is good
Cons
Cannot use with out an internet, but it’s okay
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Deputy Is A Great Business Asset
Reviewed on 24/05/2023
Great product for the price.
Great product for the price.
Pros
I enjoy the ease of use and how simply it integrates into our Payroll system.
Cons
I wish there was a way to save a timesheet's updates without having to approve the timesheet.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Deputy Review
Reviewed on 19/05/2023
Pros
The ease of scheduling and communicating with employees
Cons
Would like to be able to sort by last name, if need to print time cards can't sort by last name either.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly recommend for all aspects of rostering, HR, processing
Reviewed on 25/05/2023
It has helped us have time to focus on other areas of the business
It has helped us have time to focus on other areas of the business
Pros
Deputy makes it easier for me to manage a team, all of whom are on different awards and all of whom have different availability.
Cons
Nothing - we have no complaints for Deputy