Workable Reviews

Workable enables us to adhere to governance during all stages of employment, and the smooth and organized procedures enable us to choose the appropriate candidate with full transparency. It's great that Workable integrates with all the different recruitment sites, especially Linked, which simplifies job posting procedures by our team without incurring additional costs. The procedures for receiving and collecting applications are done automatically, where I can extract status reports at any time, which show a summary of the number of applicants, their names, other years, and many other details that can be shown as needed. Workable helps us a lot during the screening of applicants to prepare a list of candidates, as we can exclude those who do not meet the conditions easily, and extract a list of the best applicants. Workable enables us to send acceptance and rejection notices to applicants, and we can also schedule and schedule interviews. It is also great that during the interviews we can create a file for each applicant and include all the documents he submitted with the interview evaluation.

As for my experience with Workable, I was able to interact with all the tools easily, and did not face any difficulties.

This was our first ATS and it was an easy place to start and learn the system.

It needs a better candidate tracking method. If a person applies to more than one job or to a job more than once - there is no feature to consolidate the candidate information. You spend a lot of time clicking between screens to figure out previous interactions. The customer service was hands down the absolute worst I have ever seen. Any time I had an issue - I would be told that it was my fault and there was nothing they could do - specifically from one IT tech over and over. I finally requested to deal with someone else and that helped somewhat.When it was time to renew, we were reassured that the price would not be changing - there would be no increase in the annual bill (monthly payments are not an option). Then we were sent the invoice - with an additional $1300 on it. What? I asked out rep what the deal was and got completely blown off. I was told it was a charge that they added every year. I asked her about her promise that the bill was the same and was told yes and we added the extra charge - we do that to everyone. What?! Then she stopped answering my emails and calls. Needless to say - we will be changing at the end of our contract this year.

The drag and drop functionality of Workable is one of the best features of Workable. This features allows candidates to move through the recruitment stages seamlessly. The customizable interface is great to tailor specific needs for users. The communication tool on Workable allows recruiters to communicate with the candidate and keep them in the loop during the recruitment cycle with automated scheduling tools and messaging systems.

Most key metrics that companies use for their recruiting abilities are not trackable by Workable which can be frustrating sometimes. There is a learning curve for new employees to get trained on the tool and this can be challenging for small businesses. The search option for recruiting is very limited - for example, one cannot search candidates by location which is a very important logistical detail in recruitment.

Workable helps in streamlined recruiting, allowing the management of job posting and candidate communication all in one place. With Workable, collaborate hiring with multiple team members allows for more diverse perspectives and informed decisions. The workflows are customizable and the screening processes can be automated. Mobile accessibility, integrations with other tools like Slack and Zapier and reporting and analytics is very helpful too! Customer support is also accessible through various channels.

Workable pricing is expensive for smaller businesses, especially if they need to purchase add-ons. there are some integration limitations and limited customizations. Somer automations can make the candidate experience seem robotic. I have ran into some technical issues as well. There is limited language support for non-english speakers and the tool's pricing and bill processes are not easy to understand.

UI is easy to navigate, simple and easy to use.

While it is simple and easy to use, the software does not allow for multiple requisitions to be posted under one pipeline or job posting. Our team also finds that it does not have the best integration with the top, competitive job boards outside of LinkedIn and Indeed.

We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience.

We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole.

The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.

There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.

Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.

Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.

Workable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process

We found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.

I liked that it helped us start our recruiting department from scratch and it was easy to use. It helps you organize and keep track of candidates and their information.

I did not like that it lacked features like having its own built in video conference tool for international interview. Also, I never fully knew what the tool was capable of doing. Instructions and training were very basic.