Workable Reviews
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462 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid B+
Reviewed on 20/09/2021
I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and...
I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.
Pros
I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.
Cons
Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card.
You also have to click around a bit to find this and access it.
Alternatives Considered
BreezyReasons for Choosing Workable
Greenhouse was too robust and more than we neededSwitched From
GreenhouseReasons for Switching to Workable
I’d used it before and was familiar with it- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recruitment and HR ATS
Reviewed on 20/02/2023
Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of...
Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).
Pros
Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.
Cons
Sometimes you have to put candidates info manually.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Love and hate relationship with this ATS
Reviewed on 23/05/2022
Not what I expected, although I really like a lot of the features, many I do not and it's very...
Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.
Pros
I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.
Cons
The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable solutions for hiring!
Reviewed on 16/09/2024
Overall, it made things easier when searching for good candidates for jobs.
Overall, it made things easier when searching for good candidates for jobs.
Pros
Great for recruitment and hiring! Easy to post and search for people.
Cons
Has a bit of a learning curve getting started.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only ATS you need!
Reviewed on 20/12/2022
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Pros
1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!
Cons
At times the requisitions can cause some of the reports to be inaccurate
Alternatives Considered
GreenhouseReasons for Choosing Workable
Workable was the perfect solutions to all our recruitment needs. From the moment we met [SENSITIVE CONTENT] for a demo to the end, he had perfect answers and solutionsReasons for Switching to Workable
A big move to Workable was needing to have an ATS that provides free advertising on more job portals.- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recruiting has never been easier and more efficient!
Reviewed on 14/06/2022
Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and...
Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free.
Pros
One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.
Cons
As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable is Great!
Reviewed on 15/08/2019
What is really nice about Workable is that everyone on the team can see each other's comments and...
What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.
Pros
What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.
Cons
Right now, there is nothing that I would complain about or change with Workable.
Alternatives Considered
iCIMS Talent CloudReasons for Choosing Workable
Our contract was up with our former company and no one on our team was around when we first started the contract so we decided it would be a good time to investigate all options and see what was out there. After seeing what other companies had to offer, we went back to our former company to see if they could do some training with us to see if there were features we weren't using that would enhance our experience. They were very unhelpful with this. Another reason we made the decision to change is because of cost.Switched From
iCIMS Talent CloudReasons for Switching to Workable
We looked at several options but had it narrowed down to 2. The other option was much more expensive and we couldn't justify requesting the expense.Response from Workable Software
Thanks for your feedback! We're glad getting people to adopt the system has been easy, and when your team needs additional training that we meet your needs.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great ATS
Reviewed on 03/05/2021
IT was great from search to implementation to using it, the experience was very positive and the...
IT was great from search to implementation to using it, the experience was very positive and the impact it made to our recruitment activities was apparent day one
Pros
We love having everything related to the candidate in one place. And being able to have the entire hiring team able to collaborate in one space is excellent
Cons
We can't sort and file the talent pool for future use except if it is into positions. Also, information from archived positions is not available unless you unarchive a position which can be a bit inconvenient
Alternatives Considered
BreezyReasons for Choosing Workable
Workable provided a better experience for the candidate, the recruiter and the hiring manager and had more advanced features- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service!
Reviewed on 15/01/2020
Pros
[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.
Cons
So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.
Reasons for Choosing Workable
Hire is sunsetting this year, doesn't have self scheduling capabilities, turned off mobile features on 1/1/20, and doesn't have a lot of the other features that Workable does.Reasons for Switching to Workable
Better features and better value.Response from Workable Software
Thanks for your feedback! It's great to hear about your experience with our Sales Team. We're looking forward to having you as a Workable customer!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very Solid ATS, with Some Very Solid Quirks
Reviewed on 25/09/2023
The product has a lot of potential. I've used several ATS' and do like Workable the best, but the...
The product has a lot of potential. I've used several ATS' and do like Workable the best, but the implementation experience is horrible.I feel like the team at Workable has a good product, that could be great - it's just not.
Pros
The User Interface and Experience is stronger than most of the ATS that I've used. It's highly intuitive with some quirks. My hiring manager's like the ease of use for interviewing and evaluating candidates.The speed of the site and app are also great. I also really like the customization of the careers page.
Cons
The migration and implementation were a total disaster. The sales team did not explain that I would have to import 19k files from my previous system into a single Excel document on my own. No help was offered, only finger-pointing at my previous system or an offer to upgrade to a higher monthly subscription. I've had several issues come up where I've reached out to Customer Service and was only provided with 1/2 of the solution. I raised my concerns and was met with zero interest in ensuring that I had a better experience with Workable. I've yet to speak with a person who really seems to care about the customer experience now that I am actually a customer.The "people search" function is cool, but there are only 4 filters, so it's information overload. Using AI to create job descriptions is great, but there's no way to adjust the prompt. If you want to look at the candidate's full profile, you can't do that from within a job, you have to open another screen and look at the candidate in the database, outside of the job. The self-scheduling link has confused several of my candidates. When I raised my concern over this, I was told that if my candidates were too stupid to figure it out, I should use that as a barometer for hiring.Like I said earlier, there are just so many strange quirks that could be easily solved.
Response from Workable Software
Thank you for taking the time to share your feedback. We truly appreciate your honesty, and we're sorry to hear about the challenges you've experienced. Your insights are valuable to us in our ongoing efforts to improve. If you're open to it, we'd love to learn more about the specific issues you've encountered so that we can address them more effectively. Please feel free to reach out to [email protected] to discuss this further. We appreciate your business and the opportunity to make things right.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
decent applicant tracking system for recruiting!
Reviewed on 21/04/2022
Overall experience is that it works great for what you pay for. If your recruiting efforts needs a...
Overall experience is that it works great for what you pay for. If your recruiting efforts needs a more robust search engine and better platform to house & source pipeline candidates, I recommend paying more for a premium product. It'll save you a heck of a lot more time & resources.
Pros
UI is easy to navigate, simple and easy to use.
Cons
While it is simple and easy to use, the software does not allow for multiple requisitions to be posted under one pipeline or job posting. Our team also finds that it does not have the best integration with the top, competitive job boards outside of LinkedIn and Indeed.
Reasons for Switching to Workable
We chose Workable over the alternative products due to the pricing of the product.- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My freelancing Experience with Workable
Reviewed on 30/05/2024
Pros
Working as a freelancer, workable helped me to assist many HRs in recruiting talents from globe. So, the ability to connect clients from all over the world is what makes me to like this software. Also, it's cool features than are intuitive for anyone make me still love it.
Cons
Sometimes Jobs are not really, so failure to filter real and fake job posts in this platform is not stable yet.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product!
Reviewed on 16/04/2024
Pros
I love that is very different from other products in the market.
Cons
Nothing really! Works very well with our team
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TA Interns' Review
Reviewed on 13/03/2023
Great, makes me feel really comfortable working with our TA team and the product.
Great, makes me feel really comfortable working with our TA team and the product.
Pros
Everything, The easy use of the product and the way things are labeled.
Cons
Sometimes we double up the candidates on different job roles, but so far none.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable Review
Reviewed on 21/04/2023
Pros
The application tracker and candidate management works wonders I love its simplicity and effectiveness.
Cons
It could be a little more affordable especially for little companies.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable is an excellent recruitment tool
Reviewed on 13/03/2023
Pros
Workable's shared workspace allows hiring managers and team members to collaborate more effectively.It makes it so much easier to schedule interviews and communicate with candidates.
Cons
I have no complaints because everything is working well for me.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Workable for a Law Firm
Reviewed on 10/02/2023
Overall Workable has helped us in getting quality candidates and tracking each step of the...
Overall Workable has helped us in getting quality candidates and tracking each step of the interview process.
Pros
It’s easy to use and easy to track. Saves us a lot of time while we’re looking for candidates. Also the fact we can put in things we need in order to qualify or disqualify candidates automatically. This saves us time.
Cons
It’s hard to pick something I don’t like, as I’ve had a good experience.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Best application to recruitment management!
Reviewed on 12/11/2022
Very nice application to track and management of hiring.
Very nice application to track and management of hiring.
Pros
I liked about dashboard and bulk communication. We can easily communicate with candidates from the app and all the data shows in the dashboard in the end. It's very app to track each and every candidates information and communication.
Cons
Sometimes it stuck in between and we have to start from the beginning though! However, it might be our internet problem too! Rather than we didn't face any problems.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the Best Recruiting Platform
Reviewed on 25/07/2022
I've had good experiences with the various things we can accomplish with this platform, and I hope...
I've had good experiences with the various things we can accomplish with this platform, and I hope to keep doing them.
Pros
Compared to other ATS solutions, workable makes it simple to organise interviews.
Workable is also incredibly easy to use.
The best aspect is the division of candidates into stages.
When uploading resumes, it can be useful to search for duplicate profiles.
The workable can be connected to any website that posts jobs.
All recruiters can benefit greatly from this ATS.
Cons
At this point, everything appears to be in order for me to utilise because I believe all the functions are available and are being added on.
- Industry: Management Consulting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!
Reviewed on 29/05/2015
Pros
The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.
Cons
I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Workable - Recruiting made simple
Reviewed on 07/01/2023
"Instant" recruitment. Removes a lot of the manual legwork.
"Instant" recruitment. Removes a lot of the manual legwork.
Pros
Pulls information from a wide variety of sources.400 million applicant profiles available. Powered by Artificial Intelligence.
Cons
Pricing. It's expensive, however you do get a quality product.Would like to see more pricing tiers available.
Alternatives Considered
Microsoft Outlook, Breezy, Recruitee, Lever, SmartRecruiters, Jobvite, Microsoft Teams and Greenhouse- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Easiest Applicant Tracking Software to Figure Out
Reviewed on 11/07/2017
We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of...
We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting.
After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently).
To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now.
Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation.
Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.
Pros
-Incredibly intuitive interface
-Upfront pricing that's easy to understand and reasonable (not great, but reasonable)
-Customizable pipeline
-People Search Chrome extension is INCREDIBLE and no one else has it.
-Easy, one step posting to multiple job sites (free and premium)
-Custom links so applicants can apply from anywhere and still end up in your pipeline.
-On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.
Cons
-A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles)
-Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
One of the best ATS for small and medium sized companies
Reviewed on 14/01/2019
The product was of great help while we were rapidly expanding without a structure to our hiring....
The product was of great help while we were rapidly expanding without a structure to our hiring. Workable allowed us to customize the job flow as we required
Pros
The tool has been a great asset for your organization. it allows us to pick and customize the modules that we want to use and expand as we need. We also love the attention to detail and their understanding of the recruitment process. Features like easy sharing of profiles with hiring managers, candidate feedback and tracking have been built with great care and thought. Its made our recruiters work a lot easier
Cons
The software has certain drawbacks when implemented at a large scale. The ATS might not be the easiest to scale and minor bugs can be found occasionally.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable has made our life easier by digitally doing the nitty-gritty hence saving time and...
Reviewed on 09/09/2022
Excellent and within a span of 3 months, our investment has paid off.
Excellent and within a span of 3 months, our investment has paid off.
Pros
The maintenance and record keeping of candidates and their history.
Cons
Some of the CVs shortlisted automatically were not relevant.
Response from Workable Software
Thanks for your feedback, Ashwin, and thrilled to see we've hit +ROI within three months! Always working to refine the candidate finder, for fewer irrelevant results in the future. Appreciate you as a customer!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent Service and Job Posting Portal
Reviewed on 02/04/2015
Working with Workable is great! The system is very intuitive and straight forward; it is easy to...
Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post.
I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly.
I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in.
It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease.
Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition.
Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations.
A+ service at an A+ value.