Workable

4.4 (437)
The world’s leading hiring and HR management platform.

Overall rating

4.4 /5
(437)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support
4.2/5

90%
recommended this app
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437 Reviews

Neelam
Overall rating
  • Industry: Management Consulting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Workable Review

Reviewed on 24/07/2022

It is helping me to download resumes, track applications, shortlist candidates, and tag the...

It is helping me to download resumes, track applications, shortlist candidates, and tag the interviewer with my comments.

Pros

Tracking any candidate with an email ID and showing how many times the candidate applied for multiple positions. and it's very simple and easy to track and update feedback.

Cons

Nothing as such but searching with name is a bit confusing as we get the various result which is not relevant.

Response from Workable Software

Appreciate the invaluable feedback, Neelam. Always working to better search results - will look to make search by name as tight as possible. Thanks for being a Workable customer!

Yara
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helps apply governance and transparency standards during all stages of employment

Reviewed on 27/12/2022

We have achieved many benefits from using Workable, as it enabled us to access the best experiences...

We have achieved many benefits from using Workable, as it enabled us to access the best experiences that we need directly, as we can publish on various platforms in the way we see fit, and we can receive applications directly, sort them, call candidates for interviews, and manage interviews and evaluations during them transparently.

Pros

Workable enables us to adhere to governance during all stages of employment, and the smooth and organized procedures enable us to choose the appropriate candidate with full transparency. It's great that Workable integrates with all the different recruitment sites, especially Linked, which simplifies job posting procedures by our team without incurring additional costs. The procedures for receiving and collecting applications are done automatically, where I can extract status reports at any time, which show a summary of the number of applicants, their names, other years, and many other details that can be shown as needed. Workable helps us a lot during the screening of applicants to prepare a list of candidates, as we can exclude those who do not meet the conditions easily, and extract a list of the best applicants. Workable enables us to send acceptance and rejection notices to applicants, and we can also schedule and schedule interviews. It is also great that during the interviews we can create a file for each applicant and include all the documents he submitted with the interview evaluation.

Cons

As for my experience with Workable, I was able to interact with all the tools easily, and did not face any difficulties.

April
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer Service is a nightmare

Reviewed on 09/11/2022

This was our first experience with an ATS. The integration was easy - I had everything created and...

This was our first experience with an ATS. The integration was easy - I had everything created and complete before the implementation team even reached out. However, the candidate tracking method is too clunky and customer service is an absolute nightmare.

Pros

This was our first ATS and it was an easy place to start and learn the system.

Cons

It needs a better candidate tracking method. If a person applies to more than one job or to a job more than once - there is no feature to consolidate the candidate information. You spend a lot of time clicking between screens to figure out previous interactions. The customer service was hands down the absolute worst I have ever seen. Any time I had an issue - I would be told that it was my fault and there was nothing they could do - specifically from one IT tech over and over. I finally requested to deal with someone else and that helped somewhat.When it was time to renew, we were reassured that the price would not be changing - there would be no increase in the annual bill (monthly payments are not an option). Then we were sent the invoice - with an additional $1300 on it. What? I asked out rep what the deal was and got completely blown off. I was told it was a charge that they added every year. I asked her about her promise that the bill was the same and was told yes and we added the extra charge - we do that to everyone. What?! Then she stopped answering my emails and calls. Needless to say - we will be changing at the end of our contract this year.

Angelina
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Workable Review - a comprehensive recruiting software solution

Reviewed on 30/04/2023

Workable is a powerful recruiting software tool and the general experience of a user is positive....

Workable is a powerful recruiting software tool and the general experience of a user is positive. Its customizable dashboard offers recruiters a great high level overview of their tasks and priorities. One of its standout features is the candidate scoring ability which is a valuable tool for recruiters.

Pros

The drag and drop functionality of Workable is one of the best features of Workable. This features allows candidates to move through the recruitment stages seamlessly. The customizable interface is great to tailor specific needs for users. The communication tool on Workable allows recruiters to communicate with the candidate and keep them in the loop during the recruitment cycle with automated scheduling tools and messaging systems.

Cons

Most key metrics that companies use for their recruiting abilities are not trackable by Workable which can be frustrating sometimes. There is a learning curve for new employees to get trained on the tool and this can be challenging for small businesses. The search option for recruiting is very limited - for example, one cannot search candidates by location which is a very important logistical detail in recruitment.

Akshay
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Workable HR software : a comprehensive tool with great overall performance

Reviewed on 12/05/2023

Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable...

Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable workflows that leads to streamlined recruiting and better hiring outcomes. However, this software is costly and some users may find it less flexible than they need. Overall, Workable is still a solid choice for businesses looking for an all in one HR solution.

Pros

Workable helps in streamlined recruiting, allowing the management of job posting and candidate communication all in one place. With Workable, collaborate hiring with multiple team members allows for more diverse perspectives and informed decisions. The workflows are customizable and the screening processes can be automated. Mobile accessibility, integrations with other tools like Slack and Zapier and reporting and analytics is very helpful too! Customer support is also accessible through various channels.

Cons

Workable pricing is expensive for smaller businesses, especially if they need to purchase add-ons. there are some integration limitations and limited customizations. Somer automations can make the candidate experience seem robotic. I have ran into some technical issues as well. There is limited language support for non-english speakers and the tool's pricing and bill processes are not easy to understand.

Connie
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

decent applicant tracking system for recruiting!

Reviewed on 21/04/2022

Overall experience is that it works great for what you pay for. If your recruiting efforts needs a...

Overall experience is that it works great for what you pay for. If your recruiting efforts needs a more robust search engine and better platform to house & source pipeline candidates, I recommend paying more for a premium product. It'll save you a heck of a lot more time & resources.

Pros

UI is easy to navigate, simple and easy to use.

Cons

While it is simple and easy to use, the software does not allow for multiple requisitions to be posted under one pipeline or job posting. Our team also finds that it does not have the best integration with the top, competitive job boards outside of LinkedIn and Indeed.

Alternatives Considered

Lever, Rippling and Greenhouse

Reasons for Switching to Workable

We chose Workable over the alternative products due to the pricing of the product.
Corinna
Overall rating
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifies recruitment!

Reviewed on 17/01/2023

When I joined the company 1.5 years ago, I was working in a chaotic way to deal with managers,...

When I joined the company 1.5 years ago, I was working in a chaotic way to deal with managers, candidates and reports which were all over the place. We now have a system that allows us to deliver a seamless experience and track and source candidates. We are still heavily reliant on agencies which we are trying to change but at least we can gather information in the system to keep on top of this. Workable is such a great plug and play method and setting this up was extremely easy and building our careers page worked effectively too. We are able to make changes quite quickly which is great. It is a little expensive compared to other recruitment systems but the AI aspect of the tool is what you need and pay for which is fantastic.

Pros

We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience.

Cons

We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole.

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

An easy-to-use tool for recruiting

Reviewed on 09/12/2022

I use the tool as a hiring manager. It makes it easy to align with other hiring team members and...

I use the tool as a hiring manager. It makes it easy to align with other hiring team members and recruiters,

Pros

UX is quite good; it's easy to see the pipeline of candidates; email notifications are useful and enable the hiring team to move quickly

Cons

- would love to have the candidate's resume and submitted work sample test download button available on top so that I don't have to scroll all the way down.- always logs me out when I close the tab

Brad
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It gets the job done without frills

Reviewed on 08/05/2018

Pros

Workable isn't the most feature-filled option out there, but I kind of like that about it. It's to the point, good integrations for the most part, and effective. You also have lots of customizable options with regard to your desired pipeline flow.

Cons

Some more integrations would be great, but my primary request would be for them to lower the number of clicks required to achieve certain functions. It can be incredibly repetitive with unnecessary clicks.

Piolo
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TA Interns' Review

Reviewed on 13/03/2023

Great, makes me feel really comfortable working with our TA team and the product.

Great, makes me feel really comfortable working with our TA team and the product.

Pros

Everything, The easy use of the product and the way things are labeled.

Cons

Sometimes we double up the candidates on different job roles, but so far none.

Amanda
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Workable

Reviewed on 11/12/2020

We use Workable for the applicant tracking software they have. I started in HR when we already have...

We use Workable for the applicant tracking software they have. I started in HR when we already have the software since then I have gone through demos of other products that the company was looking to switch to and I always preferred the functionality of workable over other demos. It is so easy to use and keeps the hiring process easy to track. There are so many steps in the hiring process and this makes it much better. Overall great software.

Pros

The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.

Cons

There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.

katy
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

An ATS that works

Reviewed on 23/07/2019

works for me

works for me

Pros

-easy to find candidates by name
-easy to edit job descriptions

Cons

-no custom sharing links
-would like to be able to tailor messages to candidates more
-would like to be able to filter candidates based on certain criteria
-would like to be able to search for candidates by last 4 digits of phone number

Alternatives Considered

Lever and Greenhouse

Reasons for Switching to Workable

cost

Response from Workable Software

Thanks for your feedback - we're glad you enjoy using Workable! Your account manager and our support team are always here to help come up with solutions to any problems you encounter.

Michael
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use product!

Reviewed on 11/10/2018

Pros

Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product.

My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

Cons

One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

Cheryl
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simpsonville PD Review

Reviewed on 07/10/2022

I think it is a great program. I like the ease of posting and accessing so many people with the...

I think it is a great program. I like the ease of posting and accessing so many people with the one post. I like the accessibility of resumes that can be attached.

Pros

I like how it branches out to many different companies with one posting. I also like the ease of how to contact the interested candidates.

Cons

I haven't fount a feature that I like the least. It is pretty simple to use and allows us to have access to a vast amount of people that we would not generally reach with just our website.

Response from Workable Software

Great to hear we're hitting the mark, Cheryl. Thanks for your review, and for being a Workable fan!

Elizabeth
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

It was a great stepping stone

Reviewed on 07/06/2017

If you only need a few roles, and you want something super easy to use with basically no learning...

If you only need a few roles, and you want something super easy to use with basically no learning curve, this is a great option. If you need 5 or more open jobs at all times, you might benefit from shopping around.

Pros

Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.

Cons

Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.

Clara
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great options for companies of all sizes

Reviewed on 08/03/2022

Pros

Easy integration with social media, customisable email templates

Cons

Customer support is really unhelpful, they have articles FAQ style on their website and all support does is refer you back to these articles, if you have a specific problem, too bad for you...

Alternatives Considered

Teamtailor
Taylor
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Workable review

Reviewed on 21/08/2018

Pros

Workable is extremely easy to use. The features built in are very self explanatory and the job boards are top notch.

Cons

Everything seems to be coming at a price now. Workable started off as one of the most truly affordable ATS systems. They have not always been the first ATS to the table when introducing new functionality, but they seem to do a good job with it. However, they have been taking away portions of the product that were initially available, which comes off as greedy. Customer service is incredibly inflexible at times, which is quite frustrating for a company that has been with them for so long.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

One of the best ATS for small and medium sized companies

Reviewed on 14/01/2019

The product was of great help while we were rapidly expanding without a structure to our hiring....

The product was of great help while we were rapidly expanding without a structure to our hiring. Workable allowed us to customize the job flow as we required

Pros

The tool has been a great asset for your organization. it allows us to pick and customize the modules that we want to use and expand as we need. We also love the attention to detail and their understanding of the recruitment process. Features like easy sharing of profiles with hiring managers, candidate feedback and tracking have been built with great care and thought. Its made our recruiters work a lot easier

Cons

The software has certain drawbacks when implemented at a large scale. The ATS might not be the easiest to scale and minor bugs can be found occasionally.

Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Global Hiring Tool

Reviewed on 08/08/2018

This software has helped us hire our international workforce without any major issues. We continue...

This software has helped us hire our international workforce without any major issues. We continue to find new integration tools that will help us achieve our hiring goals faste.

Pros

This software has allowed us to connect with multiple employees around the world. The tool allows you to keep control from the beginning of the application process up to the hiring stage, the connectivity with other apps is seamless. We've synced our hiring process with BambooHR and we are happy about it.

Cons

If a potential employee gets rejected once we have to delete the info before they can re-apply, this is a hassle as we can't store previous information or feedback from their first application.

Maria
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good starting ATS for a small/medium size startup.

Reviewed on 15/05/2019

In general, workable was a good tool to use and I think it helped us get of the ground when we...

In general, workable was a good tool to use and I think it helped us get of the ground when we started designing our recruitment department and processes. I would have liked a little more support from their team and them being able to innovate and integrate news features much faster than what they did.

Pros

Workable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process

Cons

We found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.

Response from Workable Software

Appreciate the feedback! Innovation is core to Workable and we're always expanding our product offering!

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great customer service!

Reviewed on 27/11/2017

Pros

It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors.

Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.

Cons

The only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.

Allan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good ATS for your Recruitment Department

Reviewed on 03/04/2019

Workable was good to start with. It definitely helped us get going with the whole recruiting...

Workable was good to start with. It definitely helped us get going with the whole recruiting process for our company. Price was also reasonable for what the product had to offer. I can't complain on the time we used it.

Pros

I liked that it helped us start our recruiting department from scratch and it was easy to use. It helps you organize and keep track of candidates and their information.

Cons

I did not like that it lacked features like having its own built in video conference tool for international interview. Also, I never fully knew what the tool was capable of doing. Instructions and training were very basic.

Response from Workable Software

Thanks for your feedback! We're always expanding our product offering and creating new training materials to help customers optimize their recruitment process.

Alex
Overall rating
  • Industry: Executive Office
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Decent system

Reviewed on 14/02/2019

Pros

Ease of use. That has to be the biggest pro. Our team love it. It is simple to navigate and it is very straightforward. No unnecessary extra clicks are required. it was clearly designed for recruiters

Cons

This is nit picking but the reporting and analytics is too basic.
I would like to add additional fields to report on but were nit even available at implementation stage.
I would also like to set up users on a read only basis (some hiring managers cannot be trusted to edit!) so they can see real time updates but cannot edit anything.

Kimberly
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent ATS that is easy to use

Reviewed on 18/03/2022

I use workable daily for multiple functions and its interface with other professional media...

I use workable daily for multiple functions and its interface with other professional media platforms is incredibly helpful.

Pros

Workable's ease of use is its best feature. We can track our applicants through the entire recruitment process and keep all of their information in one place.

Cons

No, I like all the features it provides.

Meredith
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Excellent ATS, excellent team! Great for small businesses.

Reviewed on 19/03/2015

Overall, Workable is a great applicant tracking system (ATS). When my team was using a different...

Overall, Workable is a great applicant tracking system (ATS). When my team was using a different ATS, every hiring manager began the meeting by telling me how much they hated that ATS. Once we switched to Workable, everything just worked the way it was supposed to. The hiring managers enjoyed using it too.

Some of my favorite parts of it are:
- it is very easy to set up
- the UX is very clean and easy to use
- the customer service is excellent - I always got speedy responses to any questions I asked!
- the integrations with free/paid job boards is great, they offer a lot of options
- they're constantly making improvements and adding new features
- the 15 day trial is a great way to play around with it and see how easy it is to set up
- the Chrome extension that allows you to import profiles into Workable

Some small but standard features that I think it's missing are:
- the ability to delay emails (i.e. if you're rejecting a candidate, have the email send in 1 or 2 days instead of immediately)
- the ability to customize job pipelines for each role (you can customize it for the entire company, though!)

We are switching to another ATS because we want more out of our ATS (offer letter integration, interview feedback, etc). However, Workable is a great tool! I would highly recommend it to anyone who wants to start using an ATS to organize their hiring, or anyone who is unhappy with their ATS and wants something basic but very solid. The ability to pay monthly without a contract is also appealing - you can try it out and then switch if you don't like it.