Hotelogix Reviews

Integration with Channel Managers and partner agencies. Ease of entering booking and forecasting demand.

Maintenance and Housekeeping volumes can improve in terms of ease of use.

For any new hotel, Hotelogix it a good way to start, especially small size business. Very easy to use and the suport team is very responsive and available.

It should be more modern and it can be good for it to have the email integration option, more options on invoice samples to fits best customers need.
Also, as hotel CRM it's very important, with Hotelogix it's still tricky to track guests profile in order to have a good database and to be able to back it up or restore.

It meets the basic need of a hotelier
Process is simple once you understand it.

It is not user friendly
Screens are complicated and not self explanatory
Certain functionality keep giving issues, such as client upload.

The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.

Nothing as everything is working as I expected)

Ease of use and never a downtime. Fast cloud based. Personalized customer support although you hardly need it.

Nothing. We have been using it for all our properties for the last 6 years.

Hotelogix integrate a lot of modules and fonctions within its PMS. They have all the option needed for a fluent and easy experience for the operationnel teams. Exhaustive and price sensitive, the pms has it all to make the hotel services more customer oriented.

Hotelogix is an efficient and reliable software with a great support team.

It's based in the clouds, upgraded regularly and no need for big investments in hardware.

nothing I can think of, i am happy with the product

user friendly interface, good customer care.

difficult to use in the beginning , no mobile app

we are using the past 2 years.We had a great and wonderful experience at hotelogix. Support from the Team is also wonderful.

We don't any cons on hotelogix. all over the experience was good

Overall system is very good including integration, OTA connectivity, review system. Great in reports.

We will be needing a back-office module.

The constantly available customer support is wonderful!

Sometimes I run into issues I can't solve. I have to reach out to customer support. But they are always able to resolve it for me.

This software is as simplistic or complex as you need it to be. It has all the features that a large hotel may need but works well with small motels too. I purchased this for a small 15 unit motel that operates seasonally. This software was not only one of the most affordable but it was by far the most effective. With such a small operation I really needed something simple. Hotelogix delivered. It doesn't overly complicate things like many of the other software I looked into. And best of all you can't beat the price. The support staff was fantastic anytime I needed assistance, which was minimal. I have been apart of many software installations in my experience. I can honestly say that none went so smooth as this one. These folks are friendly, patient, and readily available. They are also very honest as to recommendations for your business needs. I would recommend this software to any property manager regardless of size, but I would especially recommend it to anyone operating a small operation such as mine. You won't find a better deal out there. If you want to simplify your work life and get help managing your online program, go with Hotelogix.

Great customer service, helpful and quick in response

terms are not the same in all places, some thing are called by different names.

Easy to operate. [SENSITIVE CONTENT] is helpful and attending for the system errors professionally. there are some issues are going on and some calculation mismatches. hope these will be sorted out shortly by[SENSITIVE CONTENT]

menu item costing to be implement and the store management to be restore.

ease of using booking chart to secure reservations

difficult to customize to our unique scenario of majority of repeat guests

Its a complete PMS with a very user friendly reservation management screen, housekeeping module, POS module, booking engine and channel manager connexion.
the software is well adapted for properties from 10 to 100 rooms that are selling in multiple channels: online, walkings, travel agencies offline...
the mobile app is also very usefull for camps

some modules are very rich and need sometime to adapt but a half day training is sufficient in most cases

Hotelogix don’t pay their business partners. They’ll lie to your face promising percentage as reseller and 3 months now no news from them. Even email they don’t respond . My client paid one year directly but I don’t even know who I’m working with.

Hotelogix scam their business partners . If you consider being a reseller don’t work with them. Waste of time and energy.

We have been using Hotelogix for many years . For the price point, this is the most comprehensive system in the market and has everything you need to run your hotel!

Sometimes there were glitches in the system and we were not able to check a guest in or make a reservation.

Its features and user friendliness, also the intuitive nature of the application, making it easy to work with

Chat Support a little cumbersome and the report options are exhaustive

The software is user friendly . It has almost all the required features.

Yet to find it.... But still there are a few things that we would want to experience.... For eg Material management system/ software that can be integrated with tally software.