Wix Reviews
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10154 Reviews
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Wix for Restaurant
Reviewed on 22/10/2024
Overall, it was a great website builder, and I was able to launch something quickly and effectively.
Overall, it was a great website builder, and I was able to launch something quickly and effectively.
Pros
Ease of use with wide variety of templates to start from. Able to create and publish a credible, optimized website in less than two days.
Cons
Some of the guardrails put in place by Wix make it somewhat difficult to optimize all aspects of SEO in a competitive manner.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wix is better than wordpress for entrepreneurs, beginners and intermediates
Reviewed on 15/10/2024
I've used it since 2016 and haven't found a better platforms that allows me to easily customize...
I've used it since 2016 and haven't found a better platforms that allows me to easily customize myself. It's saved me tons of money. I had a developer build a website for me on wordpress before and editing it was a nightmare on my own and cost me tons of money everytime I needed a small edit.
Pros
It's pretty intuitive, especially compared to wordpress. I've built many websites for myself as well as clients on Wix which allows me to give them administrator access afterwords, quickly train them on it, then they can do any updates they need in the future. This is awesome so they save fees on paying a developer to do updates as many people do on wordpress.
When I've needed support, I submit a ticket and Wix always helps me sort through whatever technical glitch I have.
I'm glad Wix finally has responsive websites as well.
I can basically customize the website however I want to; lots of flexibility.
Cons
The mobile design and consistency between responsive websites sizes is still not ideal. It's annoying having to make so many edits multiple times to make sure it looks good on all different types of devices. Shifting things around between different sections glitches sometimes. Designing the blog is tedious and SEO is tedious. I wonder how AI will change this eventually.
Reasons for Switching to Wix
Wix has lots of customizability, it's intuitive and you don't have to be a developer as you do with wordpress to get it. I make lots of changes all the time, so it's important I manage my own website with ease.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great for Beginners, But Lacks Long-Term Performance
Reviewed on 18/11/2024
My experience with Wix started off positive due to its ease of use, but over time, the lack of...
My experience with Wix started off positive due to its ease of use, but over time, the lack of advanced features and declining site performance became a significant issue. This eventually led me to switch to Webflow for better functionality and speed.
Pros
The drag-and-drop interface is super user-friendly, allowing me to customize my pages without needing to know any coding. I also appreciated the variety of ecommerce tools and scheduling, which helped me set up an online store quickly and efficiently.
Cons
There was a lot of limitations in-terms of the customisation on the website, such as limited relational database connections and integration of 3rd party plugins like typeform, calendly
Alternatives Considered
WebflowReasons for Switching to Wix
Pricing was much cheaper as compared to webflow- Industry: Research
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sometimes it works and sometimes it doesn't
Reviewed on 15/09/2024
It's usually good, except when the updates create more work. I did not like that and it has...
It's usually good, except when the updates create more work. I did not like that and it has happened a few times now. I don't like the increase in fees and neither do my clients.
Pros
It's easy to work on, except when they make stupid updates that make it take 60 minutes to fix something that should have taken 5 mins.
Cons
This new update moved things I had already placed. It changed where I wanted things and wouldn't let me put them back. It added spacer which was not needed or wanted. TERRIBLE update. Thank god I was able to turn it off, but I had to waste another 25 minutes on chat to find it. That's 90 minutes thereabouts wasted as a result of the pointless update.
Reasons for Choosing Wix
Company bought out. DIdn't like the new one.Switched From
Microsoft ProjectReasons for Switching to Wix
One stop shop. Ease of use is better, when Wix doesn't update it and cause it do stupid things.- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Why i switch from Wix to shopify
Reviewed on 21/11/2024
is good when your store is not a ecommerce store. the esthentic look better too
is good when your store is not a ecommerce store. the esthentic look better too
Pros
quite easy to use, upload image and writting scripte is easy
Cons
The part when I create invoice but unable to follow up if item deliver like what shopify have,
Alternatives Considered
ShopifyReasons for Switching to Wix
It look easy to use and the template is very nice.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Support saves the day...
Reviewed on 12/11/2024
Pros
I loved the person who helped me in the customer support. I was assigned [sensitive content hidden] as my support person, and they were FABULOUS. I had a fairly complicated issue and they helped me trouble shoot it for over an hour. I was on the support line with Legal zoom (the cause of the original issue), and [sensitive content hidden] helped me find a work around because the legal zoom people were no help. I like Wix overall too, but my reasoning for leaving this review was solely because of the support I received from [sensitive content hidden], THANK YOU [sensitive content hidden]!!! The 8/10 for recommending to a colleague was solely bc there isn't a help number to be found.
Cons
I hate that there is no support line to call directly, but a chat bot that I have to go to & be redirected thru chat forum not a live person on a phone call. It was insanely frustrating until I found the lovely [sensitive content hidden] to help me.
Alternatives Considered
FramerReasons for Choosing Wix
ease of use without having to code certain portions or designs.Switched From
SquarespaceReasons for Switching to Wix
easier to use...............................- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy & Effective Website Design & Marketing
Reviewed on 07/10/2024
Overall it's been great and the only platform I've used for my website.
Overall it's been great and the only platform I've used for my website.
Pros
The easy editing features, how simple it is to make design changes to my website, sell digital products, and perform email marketing.
Cons
How edits don't automatically format to mobile settings.
Alternatives Considered
SquarespaceReasons for Switching to Wix
It was easier to design on, maintain, and make updates on. I could also customize it more to my liking.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Quick Setup for Ecommerce
Reviewed on 18/10/2024
In general, very positive. I have used many different CMS platforms and though Wix wasn't my...
In general, very positive. I have used many different CMS platforms and though Wix wasn't my favorite, I'd recommend it to beginners who need to build a simple website quickly. If you need to sell products of simply connect donations for a nonprofit, Wix may be the easiest way for you to get started.
Pros
I liked how easy it was to integrate the e-commerce aspect into my website build, even though I was just looking for donations. Connecting my bank account to my Wix account was easier than it had been with platforms in the past.
Cons
Some of the different sizing metrics resulted in broken, unresponsive designs. I wish that these were more straightforward. It would have made it much easier for me to ensure that my website was showing up properly across all sizes of devices.
Reasons for Switching to Wix
I liked the price point and the amount of resources online to learn how to use the software.- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wix doing well
Reviewed on 24/11/2024
Overall very good, helpdesk always able to answer within 10 minutes
Overall very good, helpdesk always able to answer within 10 minutes
Pros
A lot of possibilities, a good helpdesk, cool web design options. good for beginners and more advanced users
Cons
Every now and then it can be a bit slow to edit the pages, also there plugins (apps) aren't that good. But not much more tbh
Alternatives Considered
SquarespaceReasons for Choosing Wix
Lodgify has basic webdesign, and wanted more impact by imagesSwitched From
LodgifyReasons for Switching to Wix
Squarespace doesn't provide the options I was looking for, and was more focussed on resale ecommerce- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great product for any level user!
Reviewed on 31/10/2024
Overall I am very happy wit Wix and its versatility. Great product for any level user!
Overall I am very happy wit Wix and its versatility. Great product for any level user!
Pros
Ease of use, design options are versatile and they offer many different designs, easy to edit and incorporate other elements such as linking programs like DonorPerfect for inquiry forms or direct donations.
Cons
Not being able to completely redesign your current website with a theme selection once you have already chosen a theme.
Reasons for Choosing Wix
Ease of use and design options were much better than WordPress. Allowed for entry level user to do editing.Switched From
WordPressReasons for Switching to Wix
It has a broader platform which allows for more options like events, blog format, forms, and design.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Anticipating Wix’s Effectiveness in Supporting the Organisation's Compliance
Reviewed on 08/09/2024
Using Wix brings unexpected efficiency in handling regulatory documents and policies. Its easy-to-us...
Using Wix brings unexpected efficiency in handling regulatory documents and policies. Its easy-to-use interface makes it simple to update and share compliance information across different university departments. Plus, Wix's strong accessibility features help the university easily meet digital compliance standards.
Pros
The platform’s easy drag-and-drop interface allows for quick creation and updates of web pages related to compliance, shortening the time it takes to communicate policy changes to the university community. Wix’s SEO tools also help make sure important compliance information is easy to find for students, staff, and external auditors.
Cons
While Wix provides basic security features, a university handling sensitive compliance data might find them lacking for stricter regulations, requiring extra security measures.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
WIX review
Reviewed on 20/08/2024
Wix is a web designer that some say is not difficult to utilize and has an incredible by and large...
Wix is a web designer that some say is not difficult to utilize and has an incredible by and large experience. It has an intuitive proofreader, a huge choice of layouts, and an easy to understand interface that can assist novices with following Website optimization best practices. Wix likewise offers a free arrangement for testing out the stage.
Pros
A simplified manager which awards you all out inventive control and the capacity to plan a site regardless of your expertise level. 900+ expertly planned layouts for a different scope of enterprises and site needs, including on the web stores and web journals.
Cons
Wix offers an immense variety of highlights and instruments to help you get and become on the web, yet it tends to be a ton to truly understand, particularly in the event that you're a fledgling to site building. Limitless extra room is just accessible on Wix's most costly arrangement.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why I think you should give WIX Website Builder a try.
Reviewed on 23/08/2024
My overall experience with WIX has been excellent. I've had a few issues over the years but the...
My overall experience with WIX has been excellent. I've had a few issues over the years but the support has helped work things out. Once WIX figures out a way to have the support easier to reach, then I will give it a 10 out of 10 score.
Pros
I have been using WIX Website Builder for years and I am very familiar with how it works. It's user friendly and there's plenty of search options to find what you are looking for or to get steps on how to do something. It has tons of options and stays current with the latest trends.
Cons
The only issue I have found with Wix is the amount of time it takes to get to talk to a person. There's too many questions even though I understand they are trying to narrow down the problem so the customer can fix it themselves but at times, the customer may just need to talk to someone for help. This can increase stress and anxiety when there's already a problem that the customer is having and to keep pushing questions on them, Well, this will raise the frustrations.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best option on the market
Reviewed on 19/08/2024
Overall, Wix is costly and customer service can be a challenge, but there is certainly no perfect...
Overall, Wix is costly and customer service can be a challenge, but there is certainly no perfect option. As far as what I have experience with through some of the other major platforms, this is the best solution for small businesses. It can be easily used by someone with no experience and for professionals. You can build a website without putting any money towards it, and I would definitely recommend doing that if you're on the fence.
Pros
Wix is a great platform that is both easy-to-use as a CRM tool and building platform. Whether you're experienced with web building or completely clueless, it offers options that work for any experience level. For small businesses, Wix offers enough tools and resources that you could run your entire business through one platform if you know what you're doing.
Cons
Wix is on the pricier side. Customer service can be completely hit or miss depending on which service rep you get, and they seem to try to drive you towards the AI and website answers, even when your solution doesn't lie there.
Reasons for Choosing Wix
Squarespace was ridiculously expensive and allowed for almost no customization. It was difficult to make changes, and some changes had to be made by contacting their support team.Switched From
SquarespaceReasons for Switching to Wix
Wix seemed to have the best reviews, most offerings, and most customizability- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
I love the interface, but when will Wix get better SEO?
Reviewed on 14/08/2024
I enjoy using it with my work, and I also chose to use it for my own personal website, but there...
I enjoy using it with my work, and I also chose to use it for my own personal website, but there are tiny details like the terrible SEO that really ruins it for me. I've encountered more issues on platforms like Wordpress or Squarespace, so it's really a lesser of two evils case.
Pros
I love the Wix interface, and in particular the Wix Studio. It gives so much customization for a website with very little UX design knowledge required, and it gives you way more freedom with your site than platforms like Squarespace.
Cons
They are really quite terrible with SEO. It is near impossible to get sites to rank, and there is a lot of unnecessary HTML that is added to your site that you can't edit or remove, which in turn leads to quite poor loading speeds and lower than average SEO scores. Especially considering that there is no recipe schema plugin, like you get with Wordpress, I have to write my own less effective recipe schema to try and help my recipes rank.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wix Review
Reviewed on 12/08/2024
My experience with Wix has improved because they have invested time in working improve their...
My experience with Wix has improved because they have invested time in working improve their product and customer service.
Pros
Wix is an inexpensive but easy to understand and quality program. I use wix for my business website and other programs. Wix also work to improve their offering with the program.
Cons
In the past I had a few issues with wix, but they have since improved their customer service.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Wix is great for anyone with no experience of websites
Reviewed on 10/08/2024
I was looking for an alternative to Optimize Press and trialled one site with Wix for a few months....
I was looking for an alternative to Optimize Press and trialled one site with Wix for a few months. I found it restricted - but only because I'm so used to coding and making blank pages look exactly how I wanted them. Yes, Wix can help with most of it, I just needed more. This is not a critiscm of Wix, what they do is fantastic. It didn't suit me.
Pros
It was straightforward, and an easy way to build your own website. Wix even gives you suggestions to get started, the fee includes your hosting (with them). I know it's very popular and aimed at a market of self employed / small business users who have no technical skills in web development.
Cons
Probably everything that makes it ideal for its users. I currently host with Dreamhost and I run 5 websites using Optimize Press. I found this too basic for me and the managing of sites becomes pricey. I need more control and enjoy building from scratch.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A good website buidler for the money and a better look.
Reviewed on 13/10/2024
Our experience with Wix was fairly straight forward, we got exactly what we wanted out of it and it...
Our experience with Wix was fairly straight forward, we got exactly what we wanted out of it and it made our website look like it was designed by a pro and work like one.
Pros
Wix is the website design that outshines it's competition. It's ease of use and ability to autosize pages is impressive. it makes you look like a pro.
Cons
It isn't for a novice and unless you've used wordpress or other programs it can be a daunting task for beginners. A little more help would better serve their customers in the sections.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wix is AMAZING for all industries
Reviewed on 12/11/2024
I have built several websites for clients and myself over the years and I love the products,...
I have built several websites for clients and myself over the years and I love the products, versatility and customer service.
Pros
It's all in one for my Spa! Website, Booking, Payment, Automations... it's an ideal product in my opinion.
Cons
I wish I could do it all from my phone but I know that's not realistic.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service and product
Reviewed on 07/09/2024
I have had great experience with support and I love how the features are abundant but also that...
I have had great experience with support and I love how the features are abundant but also that navigation and putting them into use is intuitive.
Pros
Simple, easy to use and robust features - amazing help and support.
Cons
Not applicable as I like most everything about Wix thus far.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use While Retaining the Flexibility to Grow Into
Reviewed on 22/03/2024
Overall, WIX is my preferred platform to build as I value empowering my clients to learn how to...
Overall, WIX is my preferred platform to build as I value empowering my clients to learn how to manage their own websites for basic upkeep. WIX is easy to teach clients how to use and is very affordable. I also appreciate that WIX allows you to create your website on the free account so that my clients don't need to feel rushed in learning how to use the platform before paying for it (unlike other platforms that only offer 2 week trials). By far, best customer service out there.
Pros
By far the biggest selling feature for me with WIX is their customer service. By far the best, most responsive and ready-to-help team I've encountered. Every platform has it's glitches but at least WIX is always there to help. It's also one of the easier platforms to build a website on. Super user-friendly so that I can easily teach my clients how to use it. I also appreciate that WIX allows you to create your website on the free account so that my clients don't need to feel rushed in learning how to use the platform before paying for it (unlike other platforms that only offer 2 week trials). By far, best customer service out there. Finally, it's the best compromise for small businesses between where they are now (small or startup) and what they need to grow into.
Cons
I does tend to glitch more often than I would like. However a quick refresh of the page usually fixes the issue. I also miss the old agency benefits account.
Reasons for Choosing Wix
Ease of use with greater flexibility to grow into itReasons for Switching to Wix
Ease of use with greater flexibility to grow into it, best customer service- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Platform with Outstanding Customer Service from [sensitive content hidden]
Reviewed on 16/10/2024
Overall, my experience with Wix has been positive. The platform is easy to use, with intuitive...
Overall, my experience with Wix has been positive. The platform is easy to use, with intuitive design tools and a variety of templates that allow for great customization. While there are some limitations regarding site speed and costs for premium features, the customer service has truly stood out. [sensitive content hidden], in particular, provided extraordinary assistance, going above and beyond to ensure my questions were answered and my needs were met. Her support made a significant difference in my experience, adding great value to the overall platform.
Pros
I appreciate Wix's user-friendly interface and flexibility in website design. The drag-and-drop features make it easy to customize the site exactly how I want, even without coding experience. The platform also offers a wide range of templates and built-in tools to help manage my business efficiently.
Cons
The loading speed for some Wix websites can be slower compared to other platforms, especially when using multiple high-resolution images or complex elements. Additionally, some advanced features and customizations require upgrading to higher-tier plans, which can get expensive.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wix is that the Powerhouse and Masterpiece behind great Web Building.
Reviewed on 24/09/2024
I'm delighted to use Wix because it allows me to create extremely impressive website without any...
I'm delighted to use Wix because it allows me to create extremely impressive website without any hassles.It is simple to customize Wix according to my needs.
Pros
Wix has an easy to use drag-and-drop interface.It is simple to design and build exceptional websites with Wix.Again,it is simple to edit websites using Wix.It's price friendly.Wix offers wide-range of ready customizable templates for free that helps to tailor the process of website creation.
Cons
Wix has taken website building process to greater heights thus I lack anything to dislike.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for creative entrepreneurs
Reviewed on 08/08/2024
I love that I was able to completely manage my website on my own, as a new entrepreneur. There are...
I love that I was able to completely manage my website on my own, as a new entrepreneur. There are so many options and so many directions I can take my website, which allows me to be the creative and innovative entrepreneur I want to be.
Pros
I love that I am able to completely customize the webpage how I want to, as I love to design. I can make it as complicated as I want or as simple as I want. I also love the versatility of options, etc.
Cons
I've heard that SEO wise, Wordpress is better, but I prefer the wix platform. So I'd love for wix to somehow allow an improved algorithm when people search for me and my business or are searching for the services I offer.
- Industry: Furniture
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Spare yourself and find a company who cares for their customers
Reviewed on 26/04/2024
Wix is so bad as a vendor it has made me think about closing up shop as a business owner.
Wix is so bad as a vendor it has made me think about closing up shop as a business owner.
Pros
Wix has overall good reviews, so I came here to save others from the pain I have had to go through. Wix is like owning a boat, the best thing of owning it is the day you get rid of it.
Cons
Support is worse than awful. If you need a report for your accountant and it is not working, they will not fix it. You will get the run around and they will throw different ideas at you until you just plain give up. Even if you explain what you need and have copies of the same report you ran last month, they will just tell you it works on their end.