Site24x7

4.7 (282)
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All-in-one performance monitoring tool for DevOps and IT

Overall rating

4.7 /5
(282)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.5/5

96%
recommended this app
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282 Reviews

Dimitri
Dimitri
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 - ITAM with ease

Reviewed on 22/05/2024

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures...

Site24x7 helps you by solving problems like website downtime and performance issues. This ensures your website is always running smoothly, which keeps your customers happy.

With Site24x7, you can monitor your website's health and performance from one central location. This gives you valuable insights that can help you identify and fix problems before they impact your users.

Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.

Pros

It is easy to manage and to configure, very granular in the settings, scanning works like a charme, and it checks all the requirements we have.

Cons

So far, all fine. There is nothing I dont like at the moment.

Alternatives Considered

Lansweeper and Atera

Reasons for Switching to Site24x7

It covers all our requirements, is userfriendly in konfiguration and usage, gives us all the intel view we need and want.
Jonny
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable Uptime Monitoring with Comprehensive Features

Reviewed on 13/09/2024

My overall experience with Site24x7 has been really positive. It's a reliable tool that does...

My overall experience with Site24x7 has been really positive. It's a reliable tool that does exactly what we need—monitor uptime and performance across our websites and servers. The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve with some advanced features, once you get the hang of it, it becomes an essential part of managing our online presence. It’s given us peace of mind and saved us a lot of time troubleshooting potential problems.

Pros

What I like most about Site24x7 is how reliable and easy their uptime monitoring is. It gives me peace of mind knowing that if something goes wrong with our website or servers, I’ll get an instant alert so we can fix it fast. The reports are detailed but not overwhelming, and I appreciate that I can check on things from pretty much anywhere. Their global monitoring locations are also a huge plus, as we can see how our site is performing in different regions. It’s user-friendly, and the insights really help us stay on top of any performance issues before they turn into bigger problems.

Cons

It’s not the easiest to set up custom dashboards without spending some time learning the system.

Balamurugan
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Product

Reviewed on 05/12/2024

Good and nice for High Availability standings

Good and nice for High Availability standings

Pros

Report modules and Notification module and

Cons

No On-Premise Pollers Adding is taking too much time

Laura
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime.

Reviewed on 20/09/2024

Pros

The user-friendly interface and comprehensive monitoring capabilities have made my job much easier.

Cons

I wish the reporting features were a bit more customizable and robust for in-depth analysis.

Amro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great monitoring services for MSPs

Reviewed on 12/10/2024

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces...

We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.

Pros

1- Permanent links to provide to our customers.
2- Dedicated customer login portal.
3- On-prem pollers.
4- Custom dashboards
5- Scheduling automations.
6- Integrations with PSA platforms.

Cons

1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level.
2- Inability to generate historical logs/events for monitors if they are in a failure state.
3- Support could take a while to investigate a case.

Alternatives Considered

N-central and PRTG

Reasons for Switching to Site24x7

Ease of deployment, IT automations, custom dashboards, customer login portals, permanent links.
Jessica
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 for Reliable Services Monitoring

Reviewed on 17/11/2024

Site24x7 issues a robust form of service delivery and monitoring

Site24x7 issues a robust form of service delivery and monitoring

Pros

Site24x7 delivers reliable monitoring services for all systems.

Cons

Site24x7 has excellent features without dislike

Justin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great medium-business solution with minimal time investment

Reviewed on 16/08/2024

This is a great solution for an IT department that can't dedicate a sole resource to configuring...

This is a great solution for an IT department that can't dedicate a sole resource to configuring and maintaining a monitoring solution. The implementation was easy and intuitive, pre-sales support was very helpful, and the information presented to us gives us a clear view of our environment.

Pros

The hosted platform makes it easy to monitor our environment while not having to manage the platform itself.

Cons

There's no virtual appliance version of the on-premise poller, so we have to maintain another server onsite to perform on-prem actions. A self-updating appliance would provide a hands-off method to poll internal resources without adding to our management load.

Alternatives Considered

PRTG

Reasons for Choosing Site24x7

We wanted a hosted platform that was easier to maintain and more friendly to mobile alerting

Reasons for Switching to Site24x7

Site24x7 was the only one that offered a truly hosted platform
登高
登高
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

I like its simplicity and efficiency.

Reviewed on 11/04/2024

Pros

I like most its website monitor service on nodes in china.

Cons

I least like it for its separate charges.

Alternatives Considered

Stacks and Uptimerobot

Reasons for Switching to Site24x7

I like its server nodes in china and more perfect service.
Jared
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Review

Reviewed on 16/08/2024

Overall the product seems to do what we need and provide additional layers of protection for us...

Overall the product seems to do what we need and provide additional layers of protection for us from our previous monitoring solutions.

Pros

Cost effective solution that can monitor our network environment from inside the network with a probe and outside the network from the cloud-based architecture.

Cons

The UI is a little confusing at first, but relatively easy to navigate after spending some time in it.

Alternatives Considered

PRTG

Reasons for Choosing Site24x7

Cloud based monitoring solution provides an external view into our environment.

Reasons for Switching to Site24x7

Cloud based monitor provides external view into our environment.
Benjamin
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Monitoring Solution

Reviewed on 02/04/2024

Really greate, never ever a another tool!

Really greate, never ever a another tool!

Pros

* Ease of Use
* can set a custom http rersponse code for success, on other solution not or even harder to implement
* Really nice reporting
* really good documentation

Cons

* in the first days a bit overhelming in the ui

Onur
Onur
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 Review

Reviewed on 11/08/2024

My overall experience with Site24x7 is very positive.

My overall experience with Site24x7 is very positive.

Pros

We really liked the simplicity of the implementation Site24x7 and its alerting mechanism in case of failures.

Cons

More features and automated alerting conditions can be added to Site24x7.

Navin
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review Site 24x7

Reviewed on 07/10/2024

very good experience in site monitoring Tool.

very good experience in site monitoring Tool.

Pros

Easy UI portal to manage the service and best support
Alerting capabilities
Website uptime and troubleshooting
Track user experience

Cons

More cloud monitoring functions need to add and Better VM monitoring. Application monitoring need to improve.

Carlos Alberto
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have tool.

Reviewed on 29/08/2024

As a server administrator, it is a must have tool that let me go home with peace of mind , knowing...

As a server administrator, it is a must have tool that let me go home with peace of mind , knowing that if there is an issue it is sure that I will be informed, even before it scalates!

Pros

The capacity of monitor so many parameters on our servers and even our UPS!

Cons

I would like that the courses and tutorials were in spanish.

Praveen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy implementation and user friendly

Reviewed on 22/07/2024

Pros

I personally like Configuring the servers is really simple with a single CLI command

Cons

Nothing much this tool is really good in most of the aspects

Alexia
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 helps me keep my website running smoothly and notifies me of any issues quickly.

Reviewed on 29/08/2024

Pros

I love the user-friendly interface and the variety of monitoring options. It's been a game changer for my website's performance.

Cons

I wish the reporting features were more customizable and the pricing was a little more competitive. Overall, I'm happy with it though.

Nadeemullah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best tool for monitoring our site

Reviewed on 05/07/2024

My experience with site24x7 was good enough

My experience with site24x7 was good enough

Pros

So it is used to track all the servers, and it is very easy to use

Cons

It is used to monitor our site and it is user-friendly

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

We Rely on Site24x7 to Protect our PPC Investments

Reviewed on 03/08/2023

Pros

Site24x7 does a good job of monitoring our website uptimes, makes it easy to set things up for multiple users to get alerts via email, SMS, and phone, and is very cheap considering the cost of having our website down while we're running PPC ads.

Cons

No complaints - it's exactly what I need in this service. If anything, it has too many options that I don't need, but that's ok.

Gokulapandi
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Site24x7 review

Reviewed on 19/01/2024

Pros

I used both server and website monitoring. It is a user-friendly monitor tool that anyone can use without difficulty. I did not receive a fake alert or notification. I can easily analyze CPU, memory, disk, and swap memory in real time. In server monitoring, enabling both port monitoring and process monitoring is highly beneficial for identifying issues efficiently.

Cons

I reached customer support recently, Customer support is slow.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My review-Capterra site 24x7

Reviewed on 13/10/2023

Good

Good

Pros

1.Provides a comprehensive view of the entire IT infrastructure.2.Offers a mobile app that allows users to respond to alerts within seconds.3.Provides cost savings of over 70% compared to other solutions.4.Easy to use and affordable.

Cons

1.The user interface could be improved.2.The alerting system could be more customizable.

Piyush
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Monitoring Tool for all types of Deployments

Reviewed on 13/10/2023

So far there is no issue with Site24x7 and having a great experience since day 1.

So far there is no issue with Site24x7 and having a great experience since day 1.

Pros

Site24x7 is loaded with very useful features. Some of the greatest features are multi cloud management, automated reportings, automation templates, custom integrations, multiple notification mediums and much more.

Cons

Need more visibility on license usage. License consumption and availability report will be very helpful.

Stephanie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent monitoring system - really a great value

Reviewed on 09/01/2024

Pros

Real-time monitoring and alerts for issues with our web app.

Cons

Can be confusing to get set up correctly, but this is mostly because of the power and configurability of the service.

Joan
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient Incident Management and Proactive Alert System: A 3-Year User Review

Reviewed on 04/08/2023

Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful

Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful

Pros

I have been using the product for 3 years and it has worked wonders for me. The ticket tracking is very useful, and the call and SMS alerts have made the department proactive in addressing an incident, allowing for minimal possible impact of the incident. I highly recommend this product 100%.

Cons

So far, everything has been working quite well.

Alternatives Considered

PRTG

Reasons for Switching to Site24x7

for calls, sms and cloud monitor
santiago
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

quality/easy handling

Reviewed on 17/08/2023

Pros

It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support

Cons

so far none, however the prices of some monitors are rising, it is something to investigate before making the purchase

Fernando
Fernando
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 27/10/2023

The experience has been good and we will keep the tool

The experience has been good and we will keep the tool

Pros

I found it to be a very complete tool. I was surprised that it has everything we need in our business. Everything in a single tool

Cons

Due to the large number of options that the tool has, it has been somewhat complex to understand it. There are no free courses

Robin
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing really to Complain about. It just works

Reviewed on 06/07/2023

Pros

Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour.

Cons

The german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points.

Alternatives Considered

Nagios Core

Reasons for Choosing Site24x7

Grafana took to much time in maintenance.

Switched From

Grafana

Reasons for Switching to Site24x7

Price and easy setup