Site24x7 Reviews
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282 Reviews

- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Site24x7 - ITAM with ease
Reviewed on 22/05/2024
Site24x7 helps you by solving problems like website downtime and performance issues. This ensures...
Site24x7 helps you by solving problems like website downtime and performance issues. This ensures your website is always running smoothly, which keeps your customers happy.
With Site24x7, you can monitor your website's health and performance from one central location. This gives you valuable insights that can help you identify and fix problems before they impact your users.
Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.
Pros
It is easy to manage and to configure, very granular in the settings, scanning works like a charme, and it checks all the requirements we have.
Cons
So far, all fine. There is nothing I dont like at the moment.
Reasons for Switching to Site24x7
It covers all our requirements, is userfriendly in konfiguration and usage, gives us all the intel view we need and want.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable Uptime Monitoring with Comprehensive Features
Reviewed on 13/09/2024
My overall experience with Site24x7 has been really positive. It's a reliable tool that does...
My overall experience with Site24x7 has been really positive. It's a reliable tool that does exactly what we need—monitor uptime and performance across our websites and servers. The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve with some advanced features, once you get the hang of it, it becomes an essential part of managing our online presence. It’s given us peace of mind and saved us a lot of time troubleshooting potential problems.
Pros
What I like most about Site24x7 is how reliable and easy their uptime monitoring is. It gives me peace of mind knowing that if something goes wrong with our website or servers, I’ll get an instant alert so we can fix it fast. The reports are detailed but not overwhelming, and I appreciate that I can check on things from pretty much anywhere. Their global monitoring locations are also a huge plus, as we can see how our site is performing in different regions. It’s user-friendly, and the insights really help us stay on top of any performance issues before they turn into bigger problems.
Cons
It’s not the easiest to set up custom dashboards without spending some time learning the system.
- Industry: Recreational Facilities & Services
- Company size: 5,001–10,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice Product
Reviewed on 05/12/2024
Good and nice for High Availability standings
Good and nice for High Availability standings
Pros
Report modules and Notification module and
Cons
No On-Premise Pollers Adding is taking too much time
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime.
Reviewed on 20/09/2024
Pros
The user-friendly interface and comprehensive monitoring capabilities have made my job much easier.
Cons
I wish the reporting features were a bit more customizable and robust for in-depth analysis.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great monitoring services for MSPs
Reviewed on 12/10/2024
We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces...
We've been using Site24x7 for multiple years now to externally monitor external FW/Router interfaces, URLs, and SSL Certs. The product is consistent and accurate in reporting failures according to the set thresholds, with no false positives whatsoever.
Pros
1- Permanent links to provide to our customers.
2- Dedicated customer login portal.
3- On-prem pollers.
4- Custom dashboards
5- Scheduling automations.
6- Integrations with PSA platforms.
Cons
1- The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level.
2- Inability to generate historical logs/events for monitors if they are in a failure state.
3- Support could take a while to investigate a case.
Reasons for Switching to Site24x7
Ease of deployment, IT automations, custom dashboards, customer login portals, permanent links.- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Site24x7 for Reliable Services Monitoring
Reviewed on 17/11/2024
Site24x7 issues a robust form of service delivery and monitoring
Site24x7 issues a robust form of service delivery and monitoring
Pros
Site24x7 delivers reliable monitoring services for all systems.
Cons
Site24x7 has excellent features without dislike
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great medium-business solution with minimal time investment
Reviewed on 16/08/2024
This is a great solution for an IT department that can't dedicate a sole resource to configuring...
This is a great solution for an IT department that can't dedicate a sole resource to configuring and maintaining a monitoring solution. The implementation was easy and intuitive, pre-sales support was very helpful, and the information presented to us gives us a clear view of our environment.
Pros
The hosted platform makes it easy to monitor our environment while not having to manage the platform itself.
Cons
There's no virtual appliance version of the on-premise poller, so we have to maintain another server onsite to perform on-prem actions. A self-updating appliance would provide a hands-off method to poll internal resources without adding to our management load.
Alternatives Considered
PRTGReasons for Choosing Site24x7
We wanted a hosted platform that was easier to maintain and more friendly to mobile alertingSwitched From
SolarWinds Network Configuration ManagerReasons for Switching to Site24x7
Site24x7 was the only one that offered a truly hosted platform
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
I like its simplicity and efficiency.
Reviewed on 11/04/2024
Pros
I like most its website monitor service on nodes in china.
Cons
I least like it for its separate charges.
Reasons for Switching to Site24x7
I like its server nodes in china and more perfect service.- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Site24x7 Review
Reviewed on 16/08/2024
Overall the product seems to do what we need and provide additional layers of protection for us...
Overall the product seems to do what we need and provide additional layers of protection for us from our previous monitoring solutions.
Pros
Cost effective solution that can monitor our network environment from inside the network with a probe and outside the network from the cloud-based architecture.
Cons
The UI is a little confusing at first, but relatively easy to navigate after spending some time in it.
Alternatives Considered
PRTGReasons for Choosing Site24x7
Cloud based monitoring solution provides an external view into our environment.Switched From
Network Performance MonitorReasons for Switching to Site24x7
Cloud based monitor provides external view into our environment.- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Monitoring Solution
Reviewed on 02/04/2024
Really greate, never ever a another tool!
Really greate, never ever a another tool!
Pros
* Ease of Use
* can set a custom http rersponse code for success, on other solution not or even harder to implement
* Really nice reporting
* really good documentation
Cons
* in the first days a bit overhelming in the ui

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Site24x7 Review
Reviewed on 11/08/2024
My overall experience with Site24x7 is very positive.
My overall experience with Site24x7 is very positive.
Pros
We really liked the simplicity of the implementation Site24x7 and its alerting mechanism in case of failures.
Cons
More features and automated alerting conditions can be added to Site24x7.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review Site 24x7
Reviewed on 07/10/2024
very good experience in site monitoring Tool.
very good experience in site monitoring Tool.
Pros
Easy UI portal to manage the service and best support
Alerting capabilities
Website uptime and troubleshooting
Track user experience
Cons
More cloud monitoring functions need to add and Better VM monitoring. Application monitoring need to improve.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must have tool.
Reviewed on 29/08/2024
As a server administrator, it is a must have tool that let me go home with peace of mind , knowing...
As a server administrator, it is a must have tool that let me go home with peace of mind , knowing that if there is an issue it is sure that I will be informed, even before it scalates!
Pros
The capacity of monitor so many parameters on our servers and even our UPS!
Cons
I would like that the courses and tutorials were in spanish.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy implementation and user friendly
Reviewed on 22/07/2024
Pros
I personally like Configuring the servers is really simple with a single CLI command
Cons
Nothing much this tool is really good in most of the aspects
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Site24x7 helps me keep my website running smoothly and notifies me of any issues quickly.
Reviewed on 29/08/2024
Pros
I love the user-friendly interface and the variety of monitoring options. It's been a game changer for my website's performance.
Cons
I wish the reporting features were more customizable and the pricing was a little more competitive. Overall, I'm happy with it though.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best tool for monitoring our site
Reviewed on 05/07/2024
My experience with site24x7 was good enough
My experience with site24x7 was good enough
Pros
So it is used to track all the servers, and it is very easy to use
Cons
It is used to monitor our site and it is user-friendly
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
We Rely on Site24x7 to Protect our PPC Investments
Reviewed on 03/08/2023
Pros
Site24x7 does a good job of monitoring our website uptimes, makes it easy to set things up for multiple users to get alerts via email, SMS, and phone, and is very cheap considering the cost of having our website down while we're running PPC ads.
Cons
No complaints - it's exactly what I need in this service. If anything, it has too many options that I don't need, but that's ok.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Site24x7 review
Reviewed on 19/01/2024
Pros
I used both server and website monitoring. It is a user-friendly monitor tool that anyone can use without difficulty. I did not receive a fake alert or notification. I can easily analyze CPU, memory, disk, and swap memory in real time. In server monitoring, enabling both port monitoring and process monitoring is highly beneficial for identifying issues efficiently.
Cons
I reached customer support recently, Customer support is slow.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My review-Capterra site 24x7
Reviewed on 13/10/2023
Good
Good
Pros
1.Provides a comprehensive view of the entire IT infrastructure.2.Offers a mobile app that allows users to respond to alerts within seconds.3.Provides cost savings of over 70% compared to other solutions.4.Easy to use and affordable.
Cons
1.The user interface could be improved.2.The alerting system could be more customizable.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Monitoring Tool for all types of Deployments
Reviewed on 13/10/2023
So far there is no issue with Site24x7 and having a great experience since day 1.
So far there is no issue with Site24x7 and having a great experience since day 1.
Pros
Site24x7 is loaded with very useful features. Some of the greatest features are multi cloud management, automated reportings, automation templates, custom integrations, multiple notification mediums and much more.
Cons
Need more visibility on license usage. License consumption and availability report will be very helpful.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent monitoring system - really a great value
Reviewed on 09/01/2024
Pros
Real-time monitoring and alerts for issues with our web app.
Cons
Can be confusing to get set up correctly, but this is mostly because of the power and configurability of the service.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Incident Management and Proactive Alert System: A 3-Year User Review
Reviewed on 04/08/2023
Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful
Having Real-Time Alerts for My Infrastructure, and the Call and SMS System are Incredibly Helpful
Pros
I have been using the product for 3 years and it has worked wonders for me. The ticket tracking is very useful, and the call and SMS alerts have made the department proactive in addressing an incident, allowing for minimal possible impact of the incident. I highly recommend this product 100%.
Cons
So far, everything has been working quite well.
Alternatives Considered
PRTGReasons for Switching to Site24x7
for calls, sms and cloud monitor- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
quality/easy handling
Reviewed on 17/08/2023
Pros
It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support
Cons
so far none, however the prices of some monitors are rising, it is something to investigate before making the purchase

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 27/10/2023
The experience has been good and we will keep the tool
The experience has been good and we will keep the tool
Pros
I found it to be a very complete tool. I was surprised that it has everything we need in our business. Everything in a single tool
Cons
Due to the large number of options that the tool has, it has been somewhat complex to understand it. There are no free courses
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nothing really to Complain about. It just works
Reviewed on 06/07/2023
Pros
Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour.
Cons
The german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points.