Microsoft Outlook Reviews

Microsoft Outlook

4.5 (1,998)
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Email & calendar software

Overall rating

4.5 /5
(1,998)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.1/5

92%
recommended this app
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1998 Reviews

Saravanan
Saravanan
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mail communication with Microsoft Outlook

Reviewed on 15/08/2023

Very good. Was using this product more than 10 years when i started using computer / laptop

Very good. Was using this product more than 10 years when i started using computer / laptop

Pros

Best way to send email communication to our clients and employees

Cons

Nothing least about this product , overall performance of this product is just outstanding

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

Sorting of mail received and sent from customers is very difficult

Switched From

Yahoo Mail

Reasons for Switching to Microsoft Outlook

Data security, multiple options within the product where we can gather customers' details like contact number, whether he is available for chatting or not, desk / extension number etc
Filippo
Filippo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIcrosoft Outlook Review

Reviewed on 16/03/2024

Excellent experience overall. Besides some configuration issue, the program works very well and it...

Excellent experience overall. Besides some configuration issue, the program works very well and it brings several useful features.

Pros

The interface. Its easy to user, clear and you have all important info at glance. I like the layout and the button styles as well.

Cons

It hangs. Now less than before but in the last years Outlook was having troubles in handling large quantity of data. With the cloud service its much better (no more psts) but now it hangs when facing poor network performances.

Jennifer
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Microsoft office

Reviewed on 12/08/2024

Overall outlook is not a bad program. Use it for work but I am able to have the app on my phone and...

Overall outlook is not a bad program. Use it for work but I am able to have the app on my phone and still keep up with emails while I'm not at work

Pros

It's an easy program to use for interoffice emails

Cons

Every few days I have to redo my signature and change the font of my emails. It's very frustrating because no matter how many times I go in and change and save it every few days I have to do so again

Corey
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Outlook the app we all wanted to stay the same

Reviewed on 12/09/2023

I use and manage Outlook for several clients and MS changes it the interface way too often and...

I use and manage Outlook for several clients and MS changes it the interface way too often and clients cannot find buttons that used to be in the same place for years but someone at MS decides to move it - leave it alone please!

Pros

It is a decent email app in that it lets you receive and send emails

Cons

Now way to save your customizations and everyone has their own setup - would be great if this was something that could be saved and imported when a new profile is needed to be created because the old one corrupted!

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Outlook

I didn't...but my clients have no choice in many situations and setups
Eddy
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good but sometimes messy

Reviewed on 17/06/2024

Pros

It has some ease to organize your mail, rules are really helpfull when you get a lot of emails with the same theme.

Cons

sometimes it separates Email that shoudl eb grouped on the same conversation, at least compatring it with gmail.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Outlook for Web Developers

Reviewed on 20/11/2023

Pros

It has a wide range of functionalities related to email management, such as opening emails on a separate window.

Cons

At first it can be a little difficult to understand the interface if you’re used to managing your emails on other type of interfaces such as gmail because it has a wide range of functionalities and slightly a different user interface

Vandana
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best ever product amalgamating email,diaries, to do list & Chat

Reviewed on 26/02/2024

This is the best product available free and also in the subscription format. Love how various...

This is the best product available free and also in the subscription format. Love how various aspects of everyday work life is integrated over various productivity tools to bring nito one seamless interface.

Pros

The ease of integrating calendar with the email and chat

Cons

Thatyou can no longer copy calendar events.

Lonwabo
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

About Microsoft Outlook

Reviewed on 20/11/2023

My experience with the software has been wonderful. I know i can rely on Microsoft Outlook because...

My experience with the software has been wonderful. I know i can rely on Microsoft Outlook because i can even keep my emails in order according to importance.

Pros

What i like most about Microsoft outlook is that i can search who ever is a user, so that am sure i am emailing the right person.

Cons

Other than the fact of the cost the is nothing i don't like at all, i have had the greatest experience with the Software.

Amanda
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OUTLOOK or bust

Reviewed on 05/08/2024

Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Pros

Love the ease of use and I am in outlook for a hours a day!

Cons

Digital signatures need an update to be more current.

Dina
Dina
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Crashes often, but critical to our business

Reviewed on 01/08/2024

Pros

Organization and add on availability to streamline work

Cons

Crashes very often. Sometimes multiple times per day

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Outlook 356 (Desktop App )

Reviewed on 30/09/2022

Compared to other email clients and even Outlook Web, this version (Outlook desktop) provides a lot...

Compared to other email clients and even Outlook Web, this version (Outlook desktop) provides a lot of power and since it is bundled with the other apps in MS Office 365, using it is a no-brainer. We use it mostly for general business emails and receiving notice of store orders. We have used it for bulk mailing but it is not the easiest to use for that.

Pros

It is easy to use for end users; allows for extensive customization; allows for integration with MS Word and Excel; allows easy, attractive formatting of emails.

Cons

Some features are only available depending on what type of email server is managing your service. For instance, you cannot easily just "turn on" an out-of-office auto-reply unless your email comes from an Exchange server. If you are on an IMAP or POP server, you have to create a rule using a template email and it's much more involved. It can have trouble searching large mailboxes. It does not like running the same account/profile on more than one PC (emails visible on one are not always available/visible on the other).

Alternatives Considered

ProtonMail and Thunderbird

Reasons for Switching to Microsoft Outlook

Stability; availability in MS Office which we already used; can use with any email hosting provider.
Jordan
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, but could be more stable

Reviewed on 26/08/2020

Outlook is a great product and becoming more so all the time. It is the productivity application...

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

Pros

* Constantly Evolving Powerhouse of features and functionality
* Dark Theme = love
* Focused Mailbox
* AI Driven daily summary driven by Cortana
* Hundreds of App integrations via Marketplace or 3rd party
* Robust Rule and Tagging/categorization ability
* Quick Steps help apply multiple actions to messages
* Scheduling of messages
* Devloper and customize templates
* Visual Basic advanced development
* Shared Mailboxes
* Group Mailboxes (Channels) that allow team collaboration and follow up
* Favorite your inbox and often accessed folders
* Team, Planner, and Personal Calendar all in a single overlayed view
* Scheduling and Meeting assistance
* Tasks, Contacts, and Sticky notes
* Search emails using filters and key phrases

Cons

* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update.

* Adding shared mailboxes often causes Outlook to run slowly.

* Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

Alternatives Considered

Google Workspace and Front

Reasons for Switching to Microsoft Outlook

Power and Features. If Microsoft can optimize and add easier to use collaboration functionality we will continue to use Outlook indefinitely.
Mohammad
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outlook is the fit for handling your emails and calender.

Reviewed on 22/02/2023

One of the best applications available in the market now.

One of the best applications available in the market now.

Pros

It is a multi-task application that helps you control your inbound/outbound emails as well for your meetings on the colander and so many other interesting features.

Cons

Attachments sometimes might be an issue upon receiving files as files might crash.

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft Outlook

Outlook is more user friendly, fits the requirement more and staff already knows how to work on it.

Switched From

Zoho Mail

Reasons for Switching to Microsoft Outlook

More specific to what we were looking for with all the available features.
Lydia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User-friendly email/calendar software

Reviewed on 07/07/2022

Pros

I find Outlook to be very user-friendly email/calendar software, coming from someone who has used Google email/calendar products in all of my previous roles. It was simple to learn how to use it and I like that I was able to download the Outlook desktop app on my Mac. This allowed me to integrate my other email accounts and calendars to have all of my email accounts in one place and also sync my calendars in one place. I'm all about efficiency! I also actually like having desktop notifications which you don't get when using the web version of Outlook, though that is an option.

Cons

One thing I do not like is how email threads appear in my inbox differently depending on whether I am using a Mac or PC. This is difficult because I work hybrid and when I am in the office, I use a PC, but I use a Mac when working from home. The Outlook app is a little different in general on a Mac vs PC, understandably so since it is a Microsoft software, but it would be helpful if the features and overall experience were more streamlined to be the same across different operating systems as this would make the experience more consistent.

Eslam
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best email service

Reviewed on 05/05/2022

It is the best email service to use. With many options to help with productivity like focused inbox...

It is the best email service to use. With many options to help with productivity like focused inbox and how easy it is to use, you just have to love it. It is everything you except from Microsoft.

Pros

Outlook is one of my favourite email services. It is easy to use and the design is really nice and also customisable. It gives more free storage than you would normally need and I haven’t had the need to buy extra storage. Has the option to create custom domains for your company. Focused inbox makes it easy to only see the important emails and not get distracted by unimportant ones. The read my emails helps me stay updated even when driving.

Cons

I have nothing bad to say about outlook, I have really enjoyed using it and can see myself using it in the future.

Josh
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Client or Webmail it's the best for business

Reviewed on 13/10/2022

Perfect for business. You can manage access to multiple mailboxes. You can delegate mailboxes. ...

Perfect for business. You can manage access to multiple mailboxes. You can delegate mailboxes. You can put restrictions on plugins if needed. Being able to customize retention policies based off of user and folder, is a huge win.

Pros

Very user friendly. Able to setup signatures, auto-replies and alerts easily. Integrates well with other programs like Zoom for meetings, JIRA for tickets, and several other options. Offers both a client version and a web version.

Cons

The client can be a little slow if the mailbox is very large. We have found it runs much faster on through webmail.

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

Were looking for a better mailbox system. Mail within Notes was getting outdates.

Reasons for Switching to Microsoft Outlook

We like the admin tools and control that Outlook offered. It was built better for a business environment.
Gábor
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook everywhere

Reviewed on 26/10/2022

From user point of view: As an MS product is works well with others with the family. There are some...

From user point of view: As an MS product is works well with others with the family. There are some rival out there, mostly Apple's solution, maybe HP's, yet the possibilities of Outlook, and with or without the 3rd party add-ons are very good. Comparing it to Word is has far less features, Excel table visualization or integration could be more featureful, yet this is an e-mailing sw. I have seen Outlook nearly at every company as you may get is for free e.g.: within a package of O365, or as an individual software with the Professional package. In the "Pros" you may see how Outlook can be the no. 1 sw. for you. Yes, there are rivals everywhere, yet for mailing, I find the Outlook to be the best.From admin point of view: With MS Exchange they are a superb combo, either you are using it On-premise or On-demand. Latter over the last 5 years, did have a huge development and became stable and now are the leaders, on-premise Infrastructure: For on-premise instances failover, correctly set loadbalancers, some easy white listing solution, backup methodology and mostly, a qualified staff is needed.For on-demand, some of these still needed, mostly the staff, some pains can be forgotten with the maintenance and the TCO is reduced.

Pros

Similar layout to other MS sw. you may already knowCan get response about mail deliveryFast, accurateCan embed files, pictureQuick action bar is customizableCustomizable settings"Works" offline tooLinks to files, web pages can be used wellCan mention name, delegate task, conduct marketing campaigns, even do polls

Cons

"Delivery" success often depends on other components, settingsSometimes does not save draft letter, nor automaticallyGeneral SPAM filtering could be in place, could be betterSearch options layout was better in the old versionsCalendar for other participants can act weirdLot of phishing can be made with it

Turan
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Universal Mailbox MS Outlook

Reviewed on 23/04/2023

Whether professional or non-professional, MS Outlook is much more than a mailbox that provides...

Whether professional or non-professional, MS Outlook is much more than a mailbox that provides solutions by controlling all your processes. It is a professional software that compiles, collects and organizes all mails in the digital world. In addition to all these, it also has a structure that protects my data in the background that it does not see on the forehead. I can access my e-mails instantly from wherever I want, and I can manage automatic e-mails when I cannot access them. Thanks to the quick rules, I can group or share the work plan. Moreover, thanks to its powerful reminder and calendar, I can manage my current agenda. Backing up my data to portable media has never been faster. Plugins, files are very simple and easy with just drag and drop.

Pros

With its advanced interface design, easy adaptation and transition to use is great. Ability to manage all my emails online and offline. Online instant access from anywhere I want thanks to local or cloud-based mail storage. Combining many features such as my mail, contacts, calendars, groups in one place. While saving time, the protection of all my e-mails is guaranteed with MS security. Thanks to its simple and useful interface, you can experience a fast and easy adaptation process. It provides time and cost savings thanks to advanced search, folder, archiving technologies and drag and drop methods. Plus 100% user satisfaction. The rules you create, spam protections, blocking or flagging technology also offer you another universal solution. It is also a great solution when it works together with other MS technologies.

Cons

Basically I can't find any description for MS Outlook to write negatively. In fact, the problems experienced in the past are completely resolved every day, providing a new user experience. It quickly adapts itself to the developing world. We no longer experience the problems we experience especially in the swelling storage area.

Caroline
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best email client software solutions ever made

Reviewed on 05/07/2023

Overall, there is no denying that Microsoft Outlook is a great and stable product that has been...

Overall, there is no denying that Microsoft Outlook is a great and stable product that has been there for quite a while and has a quite large user base.

Pros

One of the best things about Microsoft Outlook is the fact that it is available in all platforms: MacOS, windows, Android etc. The most powerful thing about Microsoft Outlook is the fact that is able to consolidate different emails from different providers, giving you one interface to manage multiple emails. This is a very good feature as far as efficiency and organization is concerned.Microsoft outlook also has a very powerful calendar and alert system that is very reliable as far as reminders are concerned, making it very unlikely to miss important meetings and events.Microsoft outlook also offers a very organized contacts management feature that helps you organize your contacts into groups and distribution lists for ease of use. Additionally, the auto-complete feature in the application makes it easy to find contacts that you have already used before making the process faster and more enjoyable.As expected, Microsoft outlook works very seamlessly with the other Microsoft products like Excel and Word.

Cons

It might need some bit of time to be comfortable with Microsoft Outlook. Some of its features might be intimidating for new users.

Fabrizio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The email client

Reviewed on 26/06/2024

I use Outlook for my work email and it allows me to manage my email in an easy and fast way....

I use Outlook for my work email and it allows me to manage my email in an easy and fast way. Outlook runs well and rarely hangs. It has a lot of features (I use a few, the search, the rules, the calendar and just an addon) and if a need support I easily find my answer on internet (of course you can contact Microsoft Support).
Indeed one of the best Microsoft Program.

Pros

I think Microsoft Outlook is the best email client available, i like the interface and how menu and features are organized.
Managing your enails and email accounts is easy, you can add a new account just following the instructions (in the file section or under the windows control panel) and manage you emails folders and e g. set some inbox rules.
Also you can add event on your calendar and ask Outlook to alert you before they will take place.
You can create PST archives and attach them to your email account.
There are many addons from third party programs that you can integrate with Outlook, this is a really useful feature.
Outlook works well and you will easily find documentation on internet in case of need.
Of course Outlook is not free, but it is worth the price (there are several plans).

Cons

The search bar placed in the top of the the screen and the new visualition, I prefer the old one (but it seems you can change it in some way).
Mails are marked as read if you just click once on them by default. I dislike this option.

Jade
Jade
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its still one of the things Microsoft do best...

Reviewed on 28/11/2023

Since launching my own small business, Office365 has been a product that offers consistent value,...

Since launching my own small business, Office365 has been a product that offers consistent value, reliability and without crazy price gouging. I looked at Google originally but this has been worth every dollar spent since I started.

Pros

Microsoft Outlook for Mac no longer feels like the poor cousin - its a full-featured, stable and secure email management platform and as part of the Office365 suite its perfect in my small business scenario. I have very few issues with it, and I know I can rely on it to keep my business communications well-organised and consistent.

Cons

The HTML formatting for Mac is still a fraction hit and its, but it does emails and email management well.

Alternatives Considered

Gmail
Yaroslav
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IF you HATE Gmail - you will LOVE Outlook!

Reviewed on 05/03/2019

I use outlook for my personal projects and work. Generaly, I am working on google ecosystem, but I...

I use outlook for my personal projects and work. Generaly, I am working on google ecosystem, but I managed to make it work for me as I have several accounts on google and microsoft and some issues would be inevitable.
Outlook for me is a great email tool that I use when I am in the hurry or ant to create something on the nice software with great interface!

Pros

Outlook is am amazing email management tool.
I have started using during my years in the university as it was using microsoft ecosystem.
At first it felt unfriendly after gmail, but after little time I noticed an amazing UI/UX, I played around to discover the possibilities, extentions and functionality and it is awesome!

All you have about gmail is simply gone here.
Of course, it has some flaws, but in general, it give you everything in terms of email management (personal or business)

Cons

Microsoft ecosystem in general is a drawback here. If you are a poweruser like myself, you are probably familiar, how hard it is to switch from one ecosystem to another. Yes, outlook is great, but is onedrive better then google drive? - hard to say. Many people like google drive.
And now we have google photos as well, and google calendar. All work perfectly together and if you switch to outlook, something might be lost.
This is the biggest drawback.

Overal, outlook is very nice product and I am happy to see its evolution into something better each year!

ABAKASH
ABAKASH
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook Brilliance: Navigating the Digital Inbox with Ease!

Reviewed on 13/11/2023

Outlook is my email haven! Its clean design and user-friendly interface make managing emails a...

Outlook is my email haven! Its clean design and user-friendly interface make managing emails a breeze. The search function is a lifesaver, and organizing with folders is a game-changer. I love the prioritization feature—it keeps me on top of important tasks. However, occasional lags can be a downside, and the calendar sync could be smoother. Despite minor hiccups, Outlook is my go-to for seamless communication and efficient organization. It's like having a personal assistant for my inbox!

Pros

I love how Microsoft Outlook simplifies my email life. The inbox organization is top-notch; I find what I need effortlessly. The search and filter options are a game-changer, making it a breeze to locate specific emails. The prioritization feature keeps me focused on what matters most, ensuring I never miss important messages. Archiving and retention help declutter without losing valuable information. The user-friendly interface makes navigating a joy. Overall, Outlook is my go-to for a stress-free email experience.

Cons

Outlook can be a bit slow at times, and the calendar sync could be smoother. Minor glitches, but overall, a reliable tool for daily communication.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for working professionals

Reviewed on 04/09/2021

I am very happy with Microsoft Outlook. The web application is good but the windows application is...

I am very happy with Microsoft Outlook. The web application is good but the windows application is the best. I have been using it as my school account and now at the company. Overall I am very happy with the product. It's easy to use for anyone. You can simply attach pictures into the body of the email which can then be viewed by the receiver without having to download them first.

Pros

It's easy to use and setup. You can register your microsoft account, school email account, office account or any 3rd party account. When sending email with picture attachments, you can copy them into the text area and these can be directly viewed in the email body without having to download them to my machine. Also archiving is super easy with multiple options of applying rules as to which emails need to be archived. I used it when I was in school and now I am using it professionally, and I am happy with it.

Cons

I am not sure if this can be done but I would like to see email recall option if the reciever has not opened the email yet. This saves space on the cloud if I have sent a wrong email and need to correct and resend. Also, it would help in avoiding miscommunication since the old and erroneous email would be deleted from the inbox.

Tsitsi Hazel
Tsitsi Hazel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Microsoft Outlook Review

Reviewed on 15/05/2022

With Outlook, you can use different devices and still be able to access your email with functional...

With Outlook, you can use different devices and still be able to access your email with functional compatibility across platforms. There is also seamless integration with Office Suite, so you can attach files of various filetypes, and share them. Switching between different email accounts is also possible within Outlook, and you can set email signatures for each account. The web client is data secure, compact and relatively simple to run once the main setup configurations have been done.

Pros

Migration and configuration of several different email accounts on one platform.

Great email client for adding appointments to Calendar, with automated reminders of upcoming events to attend.

These calendars, as well as emails, meetings, reminders and follow-ups can be synced and shared to multiple staff members for efficiency and collaboration.

One can group emails deemed important or flagged, emails that they would want to keep. Setting rules and Out-of-Office functions are also great and useful features.

Cons

Initial setup can be tricky for new users. One has to be a bit knowledgeable for the initial setup, with regards to POP/MAC, SMTP, etc. settings.

The mailbox client can be quite "heavy" when running, execution can be slow at times, especially on machines with limited RAM or older operating systems.