Microsoft Outlook Reviews

Microsoft Outlook

4.5 (2,085)
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Email & calendar software

Overall rating

4.5 /5
(2,085)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.1/5

92%
recommended this app
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2085 Reviews

Daysi
Daysi
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Email I've Used!

Reviewed on 12/09/2024

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it...

Overall, Microsoft Outlook is the best email I've ever used and I will continue to use it. I use it personally and professionally. It's convenient, secure, and they always seem to be updating it to make it better!

Pros

Microsoft Outlook is by far my favorite email. It's very secure, easy to use, I hardly get junk mail (like I used to with other email platforms), and it customizable!

Cons

I do wish you could more easily share your weekly schedule with colleagues and I wish you could specify what days/hours you're working in the office or working from home so that people know how to reach you. There are some features such as groups that I think are really cool, but a little difficult to figure out and use.

Hla Bhone
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Micorsoft Outlook : The Best Mailing tools for corporate.

Reviewed on 15/01/2025

Overall, I find Outlook to be a very effective tool for my workflow. Its features, such as robust...

Overall, I find Outlook to be a very effective tool for my workflow. Its features, such as robust foldering, rule-based organization, and strong spam/phishing protection, significantly enhance my productivity. As a System Engineer, security is paramount, and Outlook provides me with peace of mind knowing my account is well-protected.

Pros

As part of my company's Microsoft 365 suite, Outlook plays a crucial role in my daily workflow. Given my responsibility for managing a high volume of tickets (often exceeding 100 per day), its robust features are invaluable. I particularly appreciate its powerful rule-based system for automated ticket sorting and filtering. This, combined with the ability to effectively organize and attach files within emails, allows me to maintain a highly organized and efficient inbox. This level of organization is essential for effectively tracking and following up on numerous tickets, ensuring timely resolution and customer satisfaction

Cons

While Outlook offers a comprehensive suite of features, one of its drawbacks can be its complexity. The sheer number of options and settings can sometimes feel overwhelming, especially for users with less technical expertise. This complexity can occasionally hinder productivity as users navigate the interface and configure settings to their preferences.

KEVIN
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Outlook it is average

Reviewed on 13/12/2024

Microsoft Outlook did the job that it was needed for

Microsoft Outlook did the job that it was needed for

Pros

that it was a Microsoft product, and it performed as intended.

Cons

It seemed very cumbersome to use, and I did not think it was user-streamlined.

James
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

EASY TO USE convenient for work

Reviewed on 28/10/2024

Easy to communicate with co workers, and love being able to save as many emails as I need to look...

Easy to communicate with co workers, and love being able to save as many emails as I need to look back on.

Pros

Easy to sign in and upload all the emails from as far back as I can remember

Cons

Sometimes it was hard to learn to file emails in certain folders.

Kendra
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Outlook

Reviewed on 29/01/2025

I truly appreciate the software; it keeps me organized and enables me to work efficiently.

I truly appreciate the software; it keeps me organized and enables me to work efficiently.

Pros

I appreciate having the ability to customize my desktop view, color-code emails, and assign tasks.

Cons

The search feature could benefit from enhancements. When I look for specific words or phrases in my emails, it often displays unrelated emails instead.

Kaung Khant
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Unveiling Outlook: A Review for the Modern User

Reviewed on 10/01/2025

According to my overall experience with microsoft outlook, it is generally positive with its...

According to my overall experience with microsoft outlook, it is generally positive with its comprehensive set of features, robust calendar functionality and powerful search and filter capabilities.

Pros

I like most about microsoft outlook is its comprehensive and extensive features like email mgmt, calendar scheduling, contact mgmt, task mgmt, note-taking and seamless integration with other microsoft office applications. Mention to calendar features, I also like its easily schedule meeting, manage appointments and set reminders too. Another one I've to appreciate is that available on various platforms including windows, macOS, iOS and android that make us easy in accessibility and flexibility.

Cons

I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is lagged.

Matt
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Outlook - The Standard-bearer

Reviewed on 13/01/2025

Truly, I never had a bad experience using Outlook in 11+ years.

Truly, I never had a bad experience using Outlook in 11+ years.

Pros

I have been using Microsoft Outlook as my primary email, calendar, and contacts program since 2013 and I would rather write letters and mark up my wall calendar than use any other program. The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable. The "Tell me what you want to do" feature is especially handy and I have never had a task it couldn't walk me through. It's Alex and Siri before there was Alexa and Siri.

Cons

The only thing I honestly don't care for is the latest version, I am still using the prior version. The latest rollout's interface is clunky, hopefully something Microsoft will iron out before the version I'm on sunsets.

Ed
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook Stands Strong

Reviewed on 10/01/2025

Outlook is extremely versatile and supports many different departments' unique workflows with ease.

Outlook is extremely versatile and supports many different departments' unique workflows with ease.

Pros

The calendar features and rules features are very helpful.

Cons

Some users wish to have more color options available, such as blue or green.

Maia
Overall rating
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very intuitive, professional platform for smooth working.

Reviewed on 17/01/2025

Very simple, easy to use. The search function helps find all the features you need. Seamless...

Very simple, easy to use. The search function helps find all the features you need. Seamless integration with other programmes like Teams.

Pros

Very intuitive, professional interface. All the features one could need for a smooth work process.

Cons

Not the most attractive feel, but it does the job.

Pawel
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good email client for business

Reviewed on 26/12/2024

Overall I use this software every day and I donr have any major issues

Overall I use this software every day and I donr have any major issues

Pros

Very good email client with great UI and functionality

Cons

The organisation of the side folders could be better

Filippo
Filippo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIcrosoft Outlook Review

Reviewed on 16/03/2024

Excellent experience overall. Besides some configuration issue, the program works very well and it...

Excellent experience overall. Besides some configuration issue, the program works very well and it brings several useful features.

Pros

The interface. Its easy to user, clear and you have all important info at glance. I like the layout and the button styles as well.

Cons

It hangs. Now less than before but in the last years Outlook was having troubles in handling large quantity of data. With the cloud service its much better (no more psts) but now it hangs when facing poor network performances.

David
David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Outlook made changes just to make changes. Difficult to use without reason

Reviewed on 05/08/2024

I have used Outlook for over 20 years. Typically , with an update, new features are added and the...

I have used Outlook for over 20 years. Typically , with an update, new features are added and the overall look and feel changes. This newest one is so difficult and different to use. they even changed the mouse buttons. For example, right clicking a misspelled word used to bring up options to correct it but now you have to hit your left mouse button on the word.

Pros

I have been using Outlook for years and it is what I know very well. Th eolder version is easy to use and the functionality is user-friendly.

Cons

I despise the newest version of Outlook. Nothing is in a place that makes sense for the user. Features are difficult to find and even missing in some places. It is not a product that works well and it seems Microsoft wanted to make it as difficult to use as possible.

Stuart
Stuart
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The All-In-One App for Your Daily Business Needs

Reviewed on 29/06/2024

It is a pleasant all-in-one app that integrates everything I need to do at work in one place when...

It is a pleasant all-in-one app that integrates everything I need to do at work in one place when interacting with my colleagues and external contacts.

Pros

It connects all the productive parts of the daily life of a working person in one life - email, calendar, contacts and tasks and then onto the rest of the Office 365 Apps

Cons

It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled.

Rakesh
Rakesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best email management app

Reviewed on 20/09/2024

it effectively integrates email, calendar, and task management, making it a powerful tool for both...

it effectively integrates email, calendar, and task management, making it a powerful tool for both personal and professional use.

Pros

integration capabilities
email, calendar, and task management in one platform
compatibility with other Microsoft Office applications

Cons

I personally feel that outlook is resource-intensive.
It consumes more resources ans slows down system performance, sometimes.

Fabrizio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The email client

Reviewed on 26/06/2024

I use Outlook for my work email and it allows me to manage my email in an easy and fast way....

I use Outlook for my work email and it allows me to manage my email in an easy and fast way. Outlook runs well and rarely hangs. It has a lot of features (I use a few, the search, the rules, the calendar and just an addon) and if a need support I easily find my answer on internet (of course you can contact Microsoft Support).
Indeed one of the best Microsoft Program.

Pros

I think Microsoft Outlook is the best email client available, i like the interface and how menu and features are organized.
Managing your enails and email accounts is easy, you can add a new account just following the instructions (in the file section or under the windows control panel) and manage you emails folders and e g. set some inbox rules.
Also you can add event on your calendar and ask Outlook to alert you before they will take place.
You can create PST archives and attach them to your email account.
There are many addons from third party programs that you can integrate with Outlook, this is a really useful feature.
Outlook works well and you will easily find documentation on internet in case of need.
Of course Outlook is not free, but it is worth the price (there are several plans).

Cons

The search bar placed in the top of the the screen and the new visualition, I prefer the old one (but it seems you can change it in some way).
Mails are marked as read if you just click once on them by default. I dislike this option.

Amy
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use Microsoft Outlook for superior email management!

Reviewed on 19/02/2024

Microsoft Outlook has greatly helped me manage my company's emails in an easy and efficient manner...

Microsoft Outlook has greatly helped me manage my company's emails in an easy and efficient manner and is very reasonably priced.

Pros

Microsoft Outlook is easy, quick, and cost effective, and it really helps to manage all of my company's emails.

Cons

Microsoft Outlook has given me no issues.

Jim
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Microsoft Outlook

Reviewed on 14/02/2024

My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is...

My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is because I don't know how to use some of the features

Pros

I use my Outlook as my main way to communicate with all my clients and customers. I'm in real estate, the use emails daily. One feature I really like is what is on my Outlook at home, is also on my Outlook at the office computer, and on my cell phone.

Cons

I really don't have any cons, except sometimes it can be a bit overwhelming all it can do.

Sara
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIcrosoft Outlook the email client

Reviewed on 09/04/2024

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of...

I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails.
I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do.
If you need information you will easily find the answer on internet.
It's worth the price!

Pros

Easy to use
Lot of support and informations
Lot of addons

Cons

You need a license
I don't like some layout changes of features

Alternatives Considered

Thunderbird

Reasons for Switching to Microsoft Outlook

Because Thunderbird is free and quite known.
Anjelina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adaptive SW to your needs for managing your mail box

Reviewed on 03/10/2024

I'm using outlook in my day to day work & I'm pleased with it. I have adapted to its logic &...

I'm using outlook in my day to day work & I'm pleased with it. I have adapted to its logic & structure.

Pros

The possibility to operate with the emails, calendar, tasks, teams & the interactivity between them. Classical email feature are very convenient. Schedule email for future delivery. Calendar is very useful, suggested times

Cons

Restricted access to old data; Difficulties with the visibility of shared calendars

Kevin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Outlook

Reviewed on 10/01/2025

It has been good over all with many great years of service and frequent updates

It has been good over all with many great years of service and frequent updates

Pros

This has been the go-to e-mail application or program for many years.

Cons

Porting address books between two accounts can be a pain.

Megan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Outlook works for me....

Reviewed on 25/06/2024

I would recommend Outlook to my friends, other businesses and my staff. It's an all in program not...

I would recommend Outlook to my friends, other businesses and my staff. It's an all in program not just great for emails but for any office task you want to complete.

Pros

It's easy to setup, use, and train my staff to used. Plus you can access all the other products without leaving Outlook. You can access word, Excel, PowerPoint and many more features all from one location.

Cons

I would love to have more free storage space. But otherwise the program it's self is great.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outlook- a must have!

Reviewed on 05/08/2024

It is absolutely essential to my every day life.

It is absolutely essential to my every day life.

Pros

I think, at any career field, Microsoft Outlook is a MUST HAVE.

Cons

I dont like how it goes out of sync sometimes, and takes awhile to load new messages and old messages.

Charlie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product which brings emails together easily.

Reviewed on 30/12/2024

Excellent software which I will no doubt use for many years to come. Easiest format to get all...

Excellent software which I will no doubt use for many years to come. Easiest format to get all emails in 1 place.

Pros

Links all email inboxes into 1 central space. Easy to navigate, simple to use. The system is very customisable so you can utilise functions important to you easily.

Cons

Not always the most simple to set up multiple accounts. However once set up very easy to manage. Just need time and patience to ensure the intinal set up is done correctly

Marco
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Microsoft Outlook - Review

Reviewed on 25/06/2024

Pros

It is a common use tool. It has been develop to a very friendly platform and also allow you to customize based on your needs.

Cons

Not much negative comment at the moment

Amanda
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OUTLOOK or bust

Reviewed on 05/08/2024

Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Pros

Love the ease of use and I am in outlook for a hours a day!

Cons

Digital signatures need an update to be more current.