---
description: If you're in a hunt for the best solution for your business, learn what athenaOne has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: athenaOne Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [athenaOne](/software/91402/athenaclinicals)

# athenaOne

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> AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.
> 
> Verdict: Rated **3.8/5** by 907 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of athenaOne

Streamlines clinical, billing, and patient engagement workflows through a fully integrated, AI-native platform designed for ambulatory care settings.&#10;Automates routine administrative tasks and data exchange, helping reduce manual work and improve efficiency for healthcare teams.&#10;Delivers actionable insights and real-time access to comprehensive patient data, supporting informed decision-making at the point of care.&#10;Enhances patient experience with self-service tools, secure communication, and telehealth options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 907 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: athenahealth
- **Location**: Watertown, US
- **Founded**: 1997

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Integration
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Bed Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Management
- Claims Scrubbing
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Customizable Dashboard
- Decision Support Systems
- Drug Reference Database
- Dunning Management
- E-Prescribing

## Integrations (33 total)

- Abridge
- Assist
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Recommend
- Rectangle Health

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Cardiology EMR Software](https://www.getapp.sg/directory/3339/cardiology-emr/software)
- [Podiatry EMR Software](https://www.getapp.sg/directory/3435/podiatry-emr-software/software)
- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)
- [Telemedicine Software](https://www.getapp.sg/directory/961/telemedicine/software)

## Alternatives

1. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (843 reviews)
2. [Jane](https://www.getapp.sg/software/122271/jane-app) — 4.8/5 (494 reviews)
3. [SimplePractice](https://www.getapp.sg/software/102879/simplepractice) — 4.6/5 (2822 reviews)
4. [Practice Better](https://www.getapp.sg/software/2068954/practice-better) — 4.8/5 (96 reviews)
5. [Mend](https://www.getapp.sg/software/110429/mend-app) — 4.6/5 (920 reviews)

## Reviews

### "Useful Software" — 4.0/5

> **Kristina** | *25 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It’s easy to navigate the program. It was also user friendly and simple to learn.
> 
> **Cons**: Sometimes I would get loading errors and it would freeze and or pause and need to be restarted.

-----

### "Just start/continue using Athena" — 5.0/5

> **Michael** | *10 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Allows the practice to function very well with one employee.
> 
> **Cons**: Honestly there is nothing I have encountered using athenaOne to really not like.
> 
> I have had a very positive experience. The platform continuously improves, obviously using input from the end users, which is not common with most EHR’s. This is my tenth year using Athena, and will use it until retirement.

-----

### "Awful.  Avoid this company." — 1.0/5

> **John** | *22 October 2025* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: The practice management software is fairly good.  It is not as fancy or slick as a lot of other programs but this probably allows it to function more quickly over slower internet connections.
> 
> **Cons**: Horrible billing.  Holding claims.  Never following up on claims and then just stating that it's not their responsibility.&#10;They do not forward communications that the Medicare auditors and recovery agencies send to the Athena billing address in Maine.  This is a recurring problem.
> 
> Awful.  They do not follow up on claims and put claims on hold.  The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges.  As a result, I did not know what was going on and suddenly got hit with a $6,000 bill from the Treasury Department.  This happened twice to me.  The CBE people told me that it happens often with Athenahealth.&#10;DO NOT USE THIS COMPANY\!\!  YOU WILL LOSE THOUSANDS OF DOLLARS \!\!\!

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### "Athena EMR review" — 5.0/5

> **Diana** | *15 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Security, user interface, messaging, and customer support is very Helpful at times, but over all is a good EMR system.
> 
> **Cons**: Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.
> 
> Athena Health is one of the best EMR so far that I have used, in the past 8 years, is very AI friendly.

-----

### "Outstanding Software For Any Medical Facility" — 5.0/5

> **LAUREL** | *23 September 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: AthenaOne has it all. It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is nothing else like it. The support team is quick to respond when there is an issue. It makes the work day so much more time-efficient and professional.
> 
> **Cons**: The updates can be a bit disruptive, but they work quickly to resolve any issues.
> 
> I work with athenaOne every day and I can't imagine my work day without it. It is very efficient and smooth, whether I'm checking in patients, adjusting the doctor's calendar, requesting or sending documents, viewing EMRs, or sending out communication to the patients; this software really does it all\! The technical support team is also excellent at response time and effectively communicating resolutions to the rare times I have issues. I highly recommend to all medical facilities.

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