Brevo Reviews

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

I love this application, its really easy to create newsletters.its user friendly.

I can't think of any Cons yet. so far I'm loving it

We use Send in Blue to send occasional e-mail newsletters and marketing campaigns. The campaign builder works well; everything is easy to understand. I really appreciate the segmentation possibilities, that are even available for free accounts. Previously, I had to pay a lot to another software manufacturer due to ridiculous limits regarding segmentation and lists. I rather pay for the emails I send. Send in Blue is perfect from this point of view.

The software could have more integration options to the other tools I use, but I am aware that those are not the most common so I understand.

The Dashboard is excellent, giving a complete overview of all your campaign statistics as well as single line clickable 'top line stats' of your individual campaigns
Creating a campaign could not be simpler, with very easy click & drag modules to build your campaign exactly how you want it
Once you have sent your campaign, with either a 'send now' or a scheduled time/date send, the reporting is excellent. The usual stats are included, for example total sends, successful sends, opens, click throughs, soft/hard bounces, click throughs etc. But the addition of metrics such as average time to open, average time to click, total and unique clicks plus a timeline gives you everything you would want to see. The reporting for us is one of the strongest features
Automation is a great addition, where workflows can be created that trigger actions such as send email or sms based on conditions or events - Sendinblue even includes an sms engine to engage with clients even more

Having sent numerous campaigns, trying different formats and schedules, we are yet to find anything we don't like or think that could be improved

What I liked most about Sendinblue is its easy of use with a variety of customizable templates. I liked the fact that it is a cloud-based email marketing tool that offers a range of features and functionalities for both beginner and advanced users. It is also a marketing automation platform that provides the right marketing and sales tools you need to build strong relationships with your customers all in one place.

I found the onboarding process on this app to be difficult especially when it comes to data transfer. Steep learning curve on some of the features like configuring a dedicated IP or sending targeted emails. Also, if you want more features, they're are only available in the premium and enterprise plans where you have to pay for them.

Great free tier
Marketing Automation tool with many types of workflows
Great limit to send e-mail marketing and transactional emails
Nice plugins for Wordpress
Easy to make e-mail templates and preview then with many options
Connection with other tools using API
Simple API with many functions
JS to automation easy to setup
Great support (even in portuguese)

Sometimes the platform is a little slow, but I think it's temporary because the suddenly increase of users.l

Sendinblue is easy to use and is absolutely worth the value. It is easy to create beautiful campaigns, import contacts, and track results. I haven't explored many of the additional features, but for running basic email marketing campaigns, I cannot recommend Sendinblue enough.

I do wish there was better organization when it comes to the media library in particular. You cannot create folders for media, so it can easily become chaotic to try and locate media files.

Sendinblue is a web-based application, with real integration in every business-marketing workflow. You can work with you contacts at any place where you have internet and any internet-capable unit. It gaves to you full marketing power, with flexibility and your contacts are always with you. Marketing campaigns can start wherever you are in any time, and you can track all aspects in clean and user-focused UI. Integration with WP with Wp-plugin is excellent.

Main problems are minor - cosmetic. Sometime I have problem with contact data import from CVS with nonstandard/non-english characters. And, as always I would like to have more graphics style options, two-tree more modern graphics UI - as I said - cosmetic.

- The best thing is the ease of use. Just email them your requirements and they activate your account in a day.
- You can add your custom domains in no time, and add as many of them you want.
- There is no delay in the emails being sent, everything is instant!
- All emails are tracked fully, the openings and clicks can be seen on your dashboard for each email.
- All design elements of the emails are intact.
- The 300 emails a day and 40 emails an hour limit for the Free plan is enough for a small to medium business.
- Integrates with most plugins on Wordpress (which we use), especiall WPMail SMTP which is the gold standard.

- There was no notification when the account was activated, so we only got to know about it when our site sent an email during testing and we received it. Opening our dashboard, we could see our emails being sent but still no kind of notification about when our account got approved.
- Sometimes emails are delayed but it is probably the end users email service responsible for that.
- Need separate activation and approval for marketing email campaigns.

I just love them! The amount of features offered, the great support, on each question answer, and plenty of resources for self-learning. I use their API with node.js and it is easy and intuitive and also their interface is very nice and short processes.
The feedback I have for every action I do is great.

the support RTL for Hebrew and Arabic lng's in the SMS not exist at all, and the text editors needs some more adjustments in order to keep it easy.

Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.

Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.

Sendinblue premium empowers the business to develop new connections via auto advertising, email promoting, value-based messages, messages, visit client relationships the executives, Facebook advertisements, and retargeting promotions. It's controlled by world-class client groups and offers to evaluate plans. It's developed on me who I somewhat like the completed item - the clean, reliably marked messages that go to my patients to converse with them viably. I like how simple it's to create messages and include contacts. We simply required the best approach to talk with our clients all the more successfully.

Sendinblue Premium has awful client support during the underlying phases of actualizing and utilizing their item. This burned through huge amounts of within recent memory pointlessly. It seems a touch interface for fixing templates League. Moreover, we do miss usefulness to arrange ace layouts which might be wont to create new void formats. The simplified highlights are likewise not accessible in this application.