Salesforce Platform Reviews

It leveled up our sophistication in donor data and tracking tasks, communications, analytics across donor experience and management.

It sometimes feels clunky to find the data we need—but thankfully we have a staff member dedicated to this and great at pulling data we need.

Completely customizable to the company/business needs. Incredibly powerful tech to automate nearly every marketing channel in a large scale business. Once its built out, you'll never need another marketing tech product.

Very robust and is priced as such. Not a great solution for small-to-medium sized businesses.

It seems well done. Everything looks professionally made but this software is user-enemy number 1. No support. The worst part is they have links that say "help or support?" that are dead links. It's so bad it's almost feels like it should be a joke.

Careful sending mass emails. It will create a task for every email sent that CAN NOT be mass deleted. So if you send out 300 emails you will flood your task section with 300 tasks that need to be individually deleted. This is system is a nightmare. This app is taking 1 step forward and 4 steps back. I feel really bad for the developers who had to put their name on this app.

Outlook plug in was one of the best features by far, live updates instead of having to refresh browser

navigating the tabs and pages (individually having to close each tab)

Salesforce can do it all. I have used it at every company I have worked for in Sales and Sales Leadership.

The UI is a bit dated. I also wish that Dashboards would refresh in real time.

You can track down your sales and services together. You can report, and collect data to track down results, forcast and more.

It has been really efficient for us so far. There is nothing wrong with it.

How it has helped us with organising the delivery portion of the business.

Backend set up an sometimes be somewhat clunky to use. There are some reporting limitations, nothing that is a deal breaker however.

In my project we used Salesforce for customer service, the most I like was the easy use and user friendly interface

The least I like about SalesForce Platform is that sometimes there is a bug and can’t log in from the first time

I like most about Salesforce is its powerful CRM capabilities. I can effortlessly track and manage customer interactions in one place.

It can be overwhelming with its numerous features. Navigating through all the options can be confusing for a new user.

It can do anything you need it do and it can be customized to multiple business units.

The cost of getting things set up the way you want them is large from both a time and monetary perspective

Salesforce is the complete CRM system that all companies need; its wide catalog of products works for any company's industry. Salesforce has helped us to centralize, organize, and structure our data efficiently.

Sometimes, working with integrations is difficult, but we have managed to get them worked as needed.

I love how they have turned a database program into an interactive place where companies can create a singular source of truth surrounding every aspect of business operations.

Some limitations are common sense additions that have been neglected in favor of flashy, new features. Reporting is limited and has many issues, one of which is they barely support it currently with little/no improvements while pushing users towards their Analytics Add-On - which has many improvements that were requested on Reports.

It offers multiple mechanisms to control sales and track issues also customer invoices due to its integrations

Screens are very convoluted with lots of information that might not be useful. Navigation can also be very confusing for first time users

It has tons of features and an enormous capacity to create processes management, automations, integrations and

A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations.

There are many things that I like about this platform:1)It helps us to automate our business process like, so we have to least bother about how to manage things manually.2)It can also schedule our business processes with the help of various automation rules.3)It has point-and-click functionality so that a non-coder can also implement the use case into this platform.

Personally, I like everything about this platform.

Aspect is the emphasis on data management and analytics.

Salesforce's extensive capabilities mean that it can have a steep learning curve, particularly for new users. It may take some time and training for employees to become proficient in using the platform to its full potential.

It is easy to use this software no complicated settings or procedures.Has the most impressive features which makes it more efficient and interesting to use.If money value is your thing then this software caters for everything.we all need a software like this it superchanges your work to the best.

It was a nice experience using this software.Am glad it was created on the first place because it has jumpstarted my work and now I am a proud user.

easy to use,
can stay in touch with my partners and clients on a regular basis

no cons i can think of at this moment. I depend on salesforce on a daily basis.

I like that there are different features that help track what is sold and targets

I dislike the layout of the software and think it should be more accessibile or have the option for these features

The platform is used daily and does the job for us

Nothing to say that is negative about this

Simpplr is my favorite part of the platform. I love the sandboxes so we can test before deploying.

It can become a complicated admin mess.

Not very much. It is poorly conceived; everything is based on opportunities

As a Complaint handling tool, it assumes the user is selling toasters or laptops, not regulated medical devices.

What I really like about Salesforce Platform is that it is very easy to customize. you can personalize it to suit your needs, add more modules, and customize the software to fit the business's needs. For example, our sales team can send out personalized emails to customers, which are more effective.

what I don't like about Salesforce is the lack of adoption and the synchronization problem with the system

Salesforce was the first CRM platform that I used as a professional. I have used many since but I have to say that Salesforce is one of the best in terms of features and reliability. I have recommended it to colleagues as a safe option as it seems to 'just work' and is easy to pick up

I found merging contacts and tickets a bit tricky on salesforce