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166 Reviews

- Industry: Photography
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Analytics for our videos
Reviewed on 05/12/2018
To better control and brand the video experience, as well as gain insights to how prospects...
To better control and brand the video experience, as well as gain insights to how prospects interact with the videos, Wistia provides all the essentials functionalities.
Pros
The detailed analytics Wistia can provide for our videos is insightful, from regular views to advanced stats on rewatches, where people watched from and what part of the video they dropped off. Combined with integrations like Marketo we can capture leads and engage them along the way.
Cons
Watch that there is an added fee once you surpass the bandwidth limit, the cost of success!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
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- Value for Money
- Ease of Use
- Customer Support
Finally! A great alternative to YouTube and Vimeo for Videos
Reviewed on 01/10/2015
The nice thing about Wistia is that it allows you to track which of your videos are actually seen,...
The nice thing about Wistia is that it allows you to track which of your videos are actually seen, which parts of viewed (or skipped, or rewatched), and by whom (or at least by which IP locations).
The statistical part means that you can use this tracking to make better videos that have a higher engagement or a better conversion ratio.
Another great thing that I like, which I do not get with the Vimeo Pro account, and which is also not possible on YouTube, is the ability to have a turnstile embedded within the video. This allows you to collect somebody's contact info partway through the video to watch the rest. You can also embed nice looking calls-to-action within the video itself, which is helpful for doing any sort of Marketing Automation.
All in all, it's a great service, especially for small business owners. The cost is affordable, and the value you gain is quite high.
Pros
Stats, stats and more stats!
Able to have a Turnstile (to request a viewer's contact info)
Can create a Call to Action
Easy to Embed in a Website
Affordable
Lots of areas to customize
Cons
Cannot really think of any cons. It would be great if it were more seamlessly integrated into GetDrip. Another thing that I see with my ScreenFlow (screen capture software for Mac), is that I can click "Publish To" and send the rendered video directly to YouTube and Vimeo. It'd save me time if I could also publish directly to Wistia.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have used this program to edit videos and add calls to action for marketing purposes.
Reviewed on 27/04/2018
Pros
I really like the ease of use with this program, it is very easy to get started. I like that it is free to use with limitations, but not too many. so that you can still utilize the important functionality.
Cons
I don't like that you can only create three videos with the free version, other than that it is hard to think of much else that I dislike about it.

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A decent software for video marketing
Reviewed on 18/04/2021
Wistia was a great piece of software that let us store our videos for easy sharing with external...
Wistia was a great piece of software that let us store our videos for easy sharing with external parties. I also really liked being able to store a tutorial channel on it and customizing the landing page easily and aesthetically.
Pros
We originally subscribed to this because we needed something to store all the videos we were making. We wanted to be able to share videos in some of our email campaigns. We also wanted to house our tutorial channel somewhere and was able to create a nice landing page to go with it. It was relatively easy to use and learn!
Cons
The price was a bit steep for what we needed it for (eg. storing and sharing videos). Many other platforms would do the same job just fine and we actually ended up switching. However, I know that many organizations love to use Wistia! It was just too robust for what we needed it for.

- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Creating product videos is straightforward with Wistia
Reviewed on 11/05/2018
Pros
The ease of use is commendable and you don't need to have any creative skills to get started with creating amazing videos using Wistia.
Cons
Customization options are very limited and if you are looking to incorporate your unique ideas, you might find yourself stuck and confused.

- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wistia Has Helped Our Business Manage Hundreds Of Videos Inside An Intuitive Platform
Reviewed on 16/11/2017
Wistia lets our business manage videos and customize features to fit the aesthetic of each specific...
Wistia lets our business manage videos and customize features to fit the aesthetic of each specific video.
Pros
Wistia lets you manage hundreds of videos with customizable features like video border color, gating content at the end of the video, and much more!
Cons
Some of the features like the gated content are only available on more expensive packages whereas they were complimentary when we first became customers.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for hosting and embedding video
Reviewed on 18/08/2018
Great all around tool and support center.
Great all around tool and support center.
Pros
Easy to setup and use. They make it really not technical, and give you the power to create amazing marketing videos.
Cons
Nothing much to dislike. Have been recent price increases. Wish there was more in-depth video editing.

- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
I LOVE Wistia! It is the best tool for hosting videos.
Reviewed on 07/11/2017
Pros
We use Wistia to host any recorded meetings, webinars, or trainings, and then we take those videos and post them to our Hubspot landing pages. It is super easy to take our Wistia-hosted videos where ever we need them!
Cons
I wish I could control the default image that shows when a video is paused or not yet playing. I also wish it would track who watched your video somehow.

- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good video reviewing software
Reviewed on 30/05/2019
Pros
Was great for getting notes from clients and internal notes on videos for a production company I worked for that specialized in educational videos. It was pretty easy to use and login and didn't have any issues with video playback.
Cons
The notes on the timeline could be easier to consolidate into a word doc later.

- Industry: Design
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wistia is the best!
Reviewed on 17/01/2019
Using Wistia, we've been able to host some of agency's work to share with others through our site...
Using Wistia, we've been able to host some of agency's work to share with others through our site or eblasts, etc. The main benefit is that allows us to show clients/customers our capabilities easily, which has helped us land accounts!
Pros
Wistia is a great tool for hosting videos! Integrates with most any software you'd need, is customizable, easy to use and great quality. Love how easy it is to blend with your site and brand -- just great overall!
Cons
Wistia is not great for social sharing. It's also a little confusing on the SEO side, but that's really it.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for an enrichment of user behaviour on video content
Reviewed on 29/01/2020
Overall - very positive!
it's a simple tool with a huge impact on the engagements of users.
so...
Overall - very positive!
it's a simple tool with a huge impact on the engagements of users.
so we're still using youtube videos for integrated traffic on the site whereas Wistia is used in a more strategic way on the site / landing pages and with deeper video content that relate to the later stages of the buying cycle to add scoring to the overall prospect.
Pros
1) using wistia to enrich the customer journey's data in understanding their overall engagement is really great. Wistia's API is really easy to use and integrates with other MA tools which allows you to get a better understanding of the scoring / engagement of a prospect in their overall buying cycle (while providing info such as watch time, play rate, engagement rate ...)
Cons
the design of the player is not fully customisable which is not always ideal for admins / marketers if you're trying for it to fit in a very slick way with your site / landing page
Alternatives Considered
Vidyard- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Gets a little Expensive
Reviewed on 03/12/2019
Excellent for anyone with a video or production focused company that is looking to share there...
Excellent for anyone with a video or production focused company that is looking to share there video with clients and get feedback from colleagues and clients.
Pros
Well designed interface, although since they updated the site seems a little less intuitive. You can upload a s much as you want without many restrictions. Its great for clients and colleagues to comment and review videos with time codes built into the comments section.
Cons
Sometimes can become a little pricy if you have a very large quantity of videos. Occasionally I have had a video not upload correctly and need re-uploading. Mobile app needs to be more intuitive. Lacks a few features that the website has.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wistia review
Reviewed on 20/10/2022
Wistia allows us to create videos for our companies very easily
Wistia allows us to create videos for our companies very easily
Pros
For the creation of my corporate videos, I use Wistia and I've never been disappointed with them.
Cons
In fact, the software works very well without any difficulty or problem
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LOVE LOVE LOVE THIS TOOL
Reviewed on 22/12/2017
I absolutely love this tool and recommend it to other companies. This is a must-have tool for any...
I absolutely love this tool and recommend it to other companies. This is a must-have tool for any company.
Pros
It integrates with Salesforce. It's a great way to know which leads are more likely to closing. We're able to see if they have watched our marketing videos. We are able to see which ones they have watched, how long they watched it for. I absolutely love this tool. I have no idea what we would without this tool.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wistia is top notch in every aspect!
Reviewed on 03/10/2017
Fantastic video hosting and transcoding service.
Fantastic video hosting and transcoding service.
Pros
They are true video marketers, and the software they have created has awesome tech. The API's and SDK's work very well and are easy to use.
Cons
Pricing changes were unexpected, but understandable for a startup. Very occasionally videos uploaded do not transcode correctly which cause customer issues.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Storage of high quality content
Reviewed on 18/01/2018
Pros
This software allows me to store and visualize the content of audiovisual projects for my audience. There is no capacity limit per project and this represents a great advantage for the company.
Cons
Its costs of use were raised after having years of use, now it is much more expensive to create a project in Wistia.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid Video Marketing Tool
Reviewed on 06/12/2018
Amazing video software product.
Amazing video software product.
Pros
Their software ties nicely with other platforms, allowing you to use the data you're capturing from video analytics.
Cons
They came out with a new tool called Soapbox. I feel it should just be a part of their overall package offered.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wistia - The Magnificient
Reviewed on 04/06/2019
Pros
- Easy to use
- Separate task email address easily attachable to non-Wistia user
- Easy to tag users
- Plenty of customization
- Easy learning curve
Cons
- Setup took a long to time to work exactly as needed
- If a non-Wistia user got an email with the task, the follow-up emails almost amounted to spam due to regularity
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Wistia makes optimizing for conversion with video easier than any other solution I know of.
Reviewed on 08/08/2017
Provided a better-looking and more user friendly interface for the user side. Tons of controls and...
Provided a better-looking and more user friendly interface for the user side. Tons of controls and customization options that marketers will love. It's integrations also work very well for us, including its integration with Hubspot.
Pros
I love its integration with our CRM, its turnstile forms, and its video customization options. It offers a complete marketing-ready interface and, I believe, promotes a better user experience than other solutions.
Cons
I wish I had some negative feedback here to make my review more balanced, but I really don't. They used to have some issues with latency when customizing videos, but that's be resolved for my use case for months and months now.

- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great way to host our videos.
Reviewed on 26/10/2017
Easy to use, sleek design.
Easy to use, sleek design.
Pros
It's easy to use and looks good. I like that you can add in chapters to guide users through the video. I also find the customizability of every aspect of the experience really useful.
- Industry: Internet
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Wistia provides powerful video-hosting
Reviewed on 30/05/2018
Pros
Probably the best thing about Wistia is how fast it is. I've never had any of the videos on my website take more than a few seconds to load. The customization features are great and make the videos blend in nicely.
Cons
While there are a lot of customization options, they can be a bit difficult to find. Pricing can be a bit expensive.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great video hosting software for sales organizations
Reviewed on 09/04/2018
Pros
Clean design makes the videos look nice on any webpage. The ability to customize the look of the player is a huge plus too. Ultimately, the ability to gather leads via the Turnstile is what makes Wistia so great for us. We can feed leads directly into our CRM and follow-up with them as they are finishing up watching a video.
Cons
The biggest issue at this time is that it is not possible to collect the original lead source of a contact and pass it into your CRM. If you are running ads to drive traffic to your video you won't be able to tie leads back to your ads unless you create a specific landing page for every ad and add a different instance of the same video on each page.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Video Hosting Option EVER
Reviewed on 06/09/2018
This has helped the video portion of our training program get off the ground and provide stats that...
This has helped the video portion of our training program get off the ground and provide stats that we can use to improve our product.
Pros
Super simple. Great stats. Easy to embed. Overall 10/10
Cons
n/a - It does everything I need it to do.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use Wistia for uploading final assets to clients, and also for attaching to websites.
Reviewed on 19/04/2018
The software is easy to use and allows for easy feedback, embedding, and sharing of videos.
The software is easy to use and allows for easy feedback, embedding, and sharing of videos.
Pros
The software is easy to use with a nice user interface. It embeds easily and has a lot of functions for for customizing permissions, video preview frames, and other aspects of the uploaded asset. This program does the job it is meant for with ease of use.
Cons
The software does have some issues uploading long files. I have run into a few issues where I have uploaded longer videos and ended up having to attempt the upload a few times. Those instances are fairly rare though.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
How can you not love Wistia?
Reviewed on 22/04/2017
Wistia not only provides an amazing product, they are an amazing company. In addition to their...
Wistia not only provides an amazing product, they are an amazing company. In addition to their fantastic video player with analytics, they provide a wide array of educational content for shooting your own videos.
If you've ever wondered if your visitors watched all of your video or what parts they found interesting, you've got to check out Wistia. They have an awesome free plan, so there's no barrier to trying things out.
Pros
- Fantastic video player.
- It's incredibly easy to setup a new video and add/remove whichever features you want.
- Great selection of resources for shooting your own videos.
- And the company is just fantastic. Lots of energy, fun, and smiles.