JobAdder Reviews

An extremely user friendly system even for the not so tech savvy users.
We use it for all our national recruitment including graduate recruitment.
You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates.
JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour. Their support team is based in Sydney so you can easily call them directly if required.
They also have a JobAdder app on IOS where you can easily access and view any new job applications.
There is no contract- It is month to month and is charged per user so it is very cost efficient and a great system for any organisations who are new to using a recruitment software system.
JobAdder also has a range of job boards- For each job that you post, you can select however many job boards you wish for the job to appear on (LinkedIn, SEEK, Indeed.com, Company intranet page etc..)

You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers.
Running metric reports are quite basic and limited.

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

It does everything you need a decent ATS to do, at a fraction of the cost. It isn't quite as sophisticated as Bullhorn, but I much prefer it to Ceipal or erecruit. It is not convoluted or too busy, making it very easy to pick up even for someone unfamiliar to using an ATS. Also features easy drag-and-drop parsing, and it's email templates actually send in the format in which they are set up.

Isn't as customizable as other ATS, and doesn't communicate directly with many of the larger job boards. Can't cross reference candidate profiles directly to other client profiles and open orders as easily, and tracking them through the process isn't as usable/readable and it can be hard to tell where a candidate is in an interview process since there aren't really complex status options.

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Nothing to complain about. This ats has been great so far.

I love how simple and easy to follow all the features are, the support is amazing and the software is better than any others out there for sure!

I cant seem to get a hang of the new dashboard, I have always stuck to the old one!

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

None. As for my role and function, everything that I need is in Job Adder.

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Can be glitchy and slow after upgrades have taken place.

Very simple interface and easy to use. No complicated interface

Nothing honestly. Job Adder has all that I needed.

The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.

Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.

I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.

I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

Jobadder is very user friendly, has many functions and makes my life 1000 times easier for tracking candidates their status. This system also saves recruiters time and helps managers see actual activities through the reporting tab.

When the platform was changed a few years ago, however, it is still easy to use.

The ability to easily oversee candidates and monitor job progress.

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Database management, candidate management, marketing functions - easy to use and effective

Can be clunky from time to time When searching the database, can easily click outside of search and lose results

JobAdder intergration was very easy to use and the help feature is the best I've ever seen.

Could be some improvements on the candidate search capacity.

JobAdder is easy to use, intuitive and has a user friendly interface.

Not a lot, it's generally very responsive and rarely does the system go down.

Very easy to track candidates, create company and candidate profiles. User friendly. Highly recommend JobAdder.

It will be good if they will have more features.

It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.

Unable to batch add candidates on a Job Positions.

This software program has all of the basics that you need to get everything under one roof. Great way to get organized and keep you team updated. User-friendly and pretty easy to pick up on. We're a few weeks in, but we're happy we went with this program so far. The client portal is really nice!!

Getting everything up and going is a bit of a hassle-- there's lots of tips and great customer service, but you have to figure out what you all need and set it up yourself. The outlook add-in doesn't work if your emails are through Live, and their application form and text system could use a bit more work to be the most user-friendly. But overall a great system.

Basis job add publication and submission, I have subscribed for ATS and VMS.
ATS looked good with usable functions and have no complaints.

Lacked basic functionality required for any VMS.
- Cannot capture candidate email/phone details
- Does not support decimals on amount/fee fields
- No edit option for the vendor to make any corrections or updates to the submissions
- Rates submitted by one vendor/agencies for candidates is visible for all other vendors/agencies
- Any updates on the status of the candidate on ATS is not updated back on VMS

I am absolutely unhappy with my decision to go with jobadder and I will recommend that you clearly evaluate before you signup.

The product is simple and easy to use and accessible from any device which is very handy.

I have suffered with instability issues with the system often crashing causing frustrations. Saying this, the last time that this happened I was contacted directly by the CEO Brett who took the time to explain what the issues were and what was being done to resolve them which made a big difference to me.