--- description: If you're in a hunt for the best solution for your business, learn what Re:amaze has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Re:amaze Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Re:amaze](/software/91771/reamaze-cloud-helpdesk) # Re:amaze Canonical: https://www.getapp.sg/software/91771/reamaze-cloud-helpdesk Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/91771/reamaze-cloud-helpdesk?page=2) > Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing. > > Verdict: Rated **4.8/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Re:amaze We believe awesome customer support is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to to reflect this simple concept. Getting started with Reamaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, we focus on designing a product that is intuitive and simple not only for you but also for your customers. Reamaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more. And nothing less. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 53 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Reamaze - **Location**: San Jose, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Re:amaze Basic: $29 per user per month Re:amaze Pro: $49 per user per month Re:amaze Plus: $69 per user per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Alerts/Escalation - Automated Routing - Autoresponders - CRM - Call Center Management - Canned Responses - Catalog Management - Chat/Messaging - Chatbot - Configurable Workflow - Content Management - Customer Engagement - Customer Support - Customizable Branding - Customizable Forms - Customizable Templates - Dashboard - Document Storage - Email Management ## Integrations (16 total) - Adobe Commerce - BigCommerce - Facebook Business Suite - GitHub - Google Analytics 360 - Instagram - Klaviyo - Mailchimp - ShipStation - Shopify - Slack - Stripe - Twilio - WooCommerce - WordPress ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software) - [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software) - [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Community Software](https://www.getapp.sg/directory/585/online-community/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3408 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews) 5. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1715 reviews) ## Reviews ### "Perfect Fit" — 5.0/5 > **Michael** | *18 December 2019* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Reamaze does what you need it to. Easy, powerful, and effective. > > **Cons**: Haven't found any cons in my time of using the software. ----- ### "Great software & customer support." — 5.0/5 > **Teun** | *18 December 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: - the shopify integration - ability to send new emails to customers - easy to use - pergect for handling many emails with multiple people - very helpful customer support > > **Cons**: - Can’t really think of any, first of all I tought the price was maybe too much, however it is worth my money 100% > > Really love the shopify integration\! The ability to easily send out emails to customers in the shopify order dashboard makes our work much easier and faster. Also a very helpful and quick responding customer service who was able to help me with all my questions and suggestions. I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100%. ----- ### "We found it very useful for our small customer service team." — 4.0/5 > **Mark** | *27 February 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It is very simple and easy to use software, where you can easily manage your customer service and integrate all channels at one place. > > **Cons**: For small teams it works fine, but, for big teams it would be quite difficult to monitor and manage as there is no ticketing system in the software. > > We use to manage all social channels and emails through this software and it worked quite well for our small company. ----- ### "Working with Reamaze with Shopify" — 4.0/5 > **Irwin** | *18 December 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: I like that it allows multi-users and tracking per user. Ease of creating workflows and templates is pretty intuitive. Nice integration with shopify for all in one page data for answering email order concerns. Tried some other platforms, some more "famous" and some newer platforms and stuck with Reamaze for over 5 years. > > **Cons**: A little confusing between resolved and archived. Just OK when working with gmail forwards into each other's workflows and filtering. > > We can keep up with thousands of emails per month. We run from 4 to 8 shopify stores at any given time. Able to keep them separate while working them with the same procedures. Able to move staff from different accounts with minimal cross-training. ----- ### "Great Software Suite" — 5.0/5 > **Matt** | *19 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, integrates well with many platforms, super easy to train new users, easy reporting > > **Cons**: Nothing that I can think of per se. I guess some more integrations or partners would be cool but definitely not a deal breaker. > > Great, love this support suite. I've used kayako, zen desk, Zoho, and many more and this one definitely comes out on top. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/91771/reamaze-cloud-helpdesk?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/91771/reamaze-cloud-helpdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data