--- description: If you're in a hunt for the best solution for your business, learn what Agency Matrix has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agency Matrix Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Insurance Agency Software](/directory/664/insurance/software) > [Agency Matrix](/software/9381/agency-matrix) # Agency Matrix Canonical: https://www.getapp.sg/software/9381/agency-matrix Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/9381/agency-matrix?page=2) > Agency Matrix's solution provides easy to use automation and a user-friendly interface to eliminate much of the burdensome processes associated with your business. Every client, every policy, every form, every endorsement, payment, image and report you could ever need or want is just a click away. > > Verdict: Rated **3.7/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Agency Matrix Benefits of using Agency Matrix Management System Streamline Agency Matrix’s solution provides easy-to-use automation and a user-friendly interface to eliminate much of the burdensome processes associated with your business. Every client, every policy, every form, every endorsement, payment, image and report you could ever need or want is just a click away. Marketing Your agency and your brand are your identity. Agency Matrix provides design templates so you cay insert your agency logo and custom advertisement on every receipt you hand to a customer. Market a referral program to create new business, or market other services and coverages to compliment your existing business. It's never been this simple to do. Knowledge Smart business people never stop seeking knowledge. Each new grain of wisdom applied to your business is key to your future growth. You could spend thousands of dollars seeking out this knowledge from the worlds greatest business minds, but Agency Matrix brings them all to your desk top sharing some of the most valuable business skills training and insight you will ever receive. Success When it comes to success we know that there is nothing that can replace commitment and good old fashioned hard work. Agency Matrix’s goal is to eliminate the burdens associated with cumbersome administrative processes and give you the tools you need so that you may focus your attention on what is most important…servicing your customers and growing your business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 103 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Zywave - **Location**: Milwaukee, US - **Founded**: 1995 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact Zywave for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Activity Tracking - Calendar Management - Client Management - Client Portal - Commission Management - Contact Database - Contact Management - Customizable Reports - Document Management - Document Storage - Email Marketing - Forms Management - Insurance Policy Management - Invoice Management - Lead Management - Pipeline Management - Policy Management - Property & Casualty - Quotes/Estimates ## Integrations (8 total) - Comm-unity - Fiserv - Jive - Microsoft Outlook - Nextiva - QuoteRush - TurboRater - Vonage Business Communications ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Insurance Agency Software](https://www.getapp.sg/directory/664/insurance/software) ## Alternatives 1. 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I also like the ability to track and manage employee sales and commissions. I also really like the availability of training videos on the site. > > **Cons**: It can be very complex with the set up of the system and really getting familiar with all of the features offered on the site and to really get the most out of what's offered. > > Overall my experience has been great with the system. It has taken a little time and practice to really get comfortable with the system but any time I've had to reach out to customer service with an issue, they have been very quick to assist and usually are able to resolve any issue I have. ----- ### "Could use some help~" — 4.0/5 > **Robyn** | *6 December 2022* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: Tracking features are quite useful to see how much business each AE is pitching. > > **Cons**: It is not that easy to use, often times we need to put in information more than once before the system displays the information. > > I feel they could make some upgrades that makes it faster and easier to use for Account Executives. ----- ### "We dislike the constant changes" — 2.0/5 > **Stacy** | *3 June 2020* | Insurance | Recommendation rating: 1.0/10 > > **Pros**: I like that we have quick and easy access to our 2,000 customers without having to pull a file out of a cabinet. > > **Cons**: I hate that the product is made for car insurance, which we do not sell. I have repeatedly asked if we could change the driver's license number to Medicare number, which is a solid No. We were told instead to put it in a custom field, which we did. This week that field disappeared. I had to leave messages and call back many times before someone would actually talk to me about it. When they did they said it would be fixed the next day as they can no longer make changes immediately. That gave us two entire days with no access to our customer's Medicare numbers. It caused massive problems. > > We like how easy it is to access our customers information. It's the constant changes we dislike immensely. Many times your system is down to make the changes we don't even want. For instance a change that was recently made is that we have to login to the system every 20 minutes?\! It's awful. I have appointments every thirty minutes for two months in our busy season. Do you have any idea how many times I will have to login within that 45 day period?\!?? I am in the corner office where no one has access to my computer. We should be able to turn off that new awful feature. As a new owner of an agency I am 100% for change, but only if it makes things better. Your changes often make my (and my agents) work life much harder. ----- ### "Great simple to use system" — 4.0/5 > **James** | *2 June 2020* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: I like its simplicity however some of that has gone away as its grown. its a great digital file cabinet for clients files. Its priced great. It should be the first management system used by any new agency. > > **Cons**: new updates are not great. they add extra steps. The new task system isn't as good as the prior version, the new notes updates now has extra required fields and extra steps. I really wish the downloads sysem had an undo button. > > Great system and great service with good helpful employees. Its not a big giant system just a good easy to use system that does most task a smaller agency would need.' ----- ### "Agency Management Software on Steroids" — 5.0/5 > **Douglas** | *29 May 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Ease of figuring out how to use it. Training videos which are short and effective. > > **Cons**: Nothing. Whenever we have come across a problem or an opportunity to grow, the staff have involved the developers and pivoted in a way I have never seen before, making it almost a custom solution. But the truth is, as they realize, if one agency is having trouble with something, so are others. And so they have made tweaks here and there over the years that have made this THE best agency mgt software on the market. And the price, you can't beat that either for what you get. We're here for life. > > Incredible. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/9381/agency-matrix?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/9381/agency-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data