Less Annoying CRM Reviews

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622 Reviews

- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exactly as the name promises
Reviewed on 15/11/2023
Very positive in all respects once we get to understand that we're having to accept some compromises...
Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness.
Pros
It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from.
Cons
More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It Really Is Less Annoying
Reviewed on 22/01/2024
Love it. Would recommend it to anyone looking for a CRM that will not break the bank and suck the...
Love it. Would recommend it to anyone looking for a CRM that will not break the bank and suck the life out of you trying to learn and maintain it.
Pros
Very simple and easy to use. Easy to customize for our needs. Great value for the money. Every other CRM I looked at was bloated with features that we didn't need and increased time to learn. Less Annoying CRM provided what we needed. Easy to onboard other members. Customer service response was immediate and helpful.
Cons
Did not have a template for small dealer auto sales. Did my own customization. Very easy.
Reasons for Switching to Less Annoying CRM
Simple, lean, inexpensive and effective for our needs. Really is very good for small business. Most CRM products are geared for large enterprise.
- Industry: Glass, Ceramics & Concrete
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
does what is says on the tin.... but not much more
Reviewed on 27/06/2018
Pros
ease of use and simplicity are the key words here..... inexpensive and fairly intuitive, overall good Value for Money
Cons
There are very few integrations and it is a little clumsy to use. The format for recording noted doen't make it easy to read and it cannot take in inbound emials into clients records
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review November 2024
Reviewed on 14/11/2024
Great and the team is great in responding back on questions.
Great and the team is great in responding back on questions.
Pros
Ease of using the product, and the flexibility to custom to my needs.
Cons
Would have liked to have a e-signing option in the product.
Also have report setup ability to be in the format that I currently use.
But these are not dealbreakers.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The name says it all
Reviewed on 04/03/2024
Easy to teach and learn, information is readily available and querying the date is very straight...
Easy to teach and learn, information is readily available and querying the date is very straight forward.
Pros
So very simple to use. We have used other more expensive CRM's and LACRM is head and shoulders the best.
Cons
There's really nothing I don't like. I use it every day and am very happy with sll features and functions. I would say that I don't feel like I am missing anything.
Alternatives Considered
PipedriveReasons for Choosing Less Annoying CRM
Those applications were so complicated and onboarding was non-existent. EVERYTIME i have called LACRM, a nice friendly and helpful person answers the phone.Reasons for Switching to Less Annoying CRM
Just super easy to use and understand. The learning curve was excellent.- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
100% What it says on the label
Reviewed on 04/11/2023
We're very satisfied with Less Annoying CRM. We have a very small sales team and I think it fits...
We're very satisfied with Less Annoying CRM. We have a very small sales team and I think it fits perfectly because it's priced a lot lower than most CRMs, it was easy to set up, but at the same time it still has 95% of the features we wanted. It's saved our sales team maybe adozen hours each week from having to do everything manually, and it's contributed to our revenue from that side thanks to everything now being logged and done in a more systematic way.
Pros
It's a much simpler CRM solution than some of the other well-known ones out there. This meant that its setup took far less than it would've to set up a more complex CRM. But it also manages to maintain an impressive set of features lke automated workflows, email sequences, custom properties, etc.
Cons
It might be a problem if you're planning to quickly expand your sales team. It's only really designed for SMBs and small sales teams so you'd probably have to move over to a different tool once you're past a certain scale.
Reasons for Switching to Less Annoying CRM
We really needed something reasonably priced and easy to manage on the IT side, and the other two looked very complex and were unnecessarily expensive for the scale we wanted.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says on the tin - With live support access
Reviewed on 09/05/2024
EXCELLENT. Very freindsly staff and great user interface - VERY customizable.
EXCELLENT. Very freindsly staff and great user interface - VERY customizable.
Pros
It is cost effective with human support, even for us based in the UK.
Cons
I am just missing some automation, but I understand why they can't offer it - as they need to keep things simple.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Associate Project Manager
Reviewed on 23/10/2024
LACRM is a great tool and very easy to use. Therefore loved it.
LACRM is a great tool and very easy to use. Therefore loved it.
Pros
Being able to organize my Tenants and Vendors by region by creating groups.
Cons
lot of manual input. But once information is in, it is a great tool.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Score!!!!!
Reviewed on 31/10/2024
It's been great. I spent years trying to find a CRM that was simple to use, yet effective. Finally...
It's been great. I spent years trying to find a CRM that was simple to use, yet effective. Finally came across LACRM and will only be using them moving forward. Staff is also friendly, which is icing on the cake.
Pros
Simplicity & staff is friendly. No comlaints.
Cons
You already fixed the one complaint I had, completing tasks in bulk.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Rave about LA review
Reviewed on 14/10/2024
It was good compared to other sites ive used
It was good compared to other sites ive used
Pros
Some of scheduling functions dont work properly
Cons
Nothing i thought it was a great product
- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great CRM for small business
Reviewed on 21/02/2024
A friend described using Salesforce for my business as "using a 12-wheeler to move a one-bedroom...
A friend described using Salesforce for my business as "using a 12-wheeler to move a one-bedroom apartment." That's about right. Less Annoying was a far better fit for our needs - just sorry I didn't switch years ago.
Pros
It is inexpensive and easy to use. The support is out of this world.
Cons
Trying to move our Salesforce data was a bit frustrating. There was 10 years of information, way more than we needed, so it slowed things down a bit.
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use for a novice.
Reviewed on 23/10/2023
Excellent
Excellent
Pros
Easy to use, simple , effective and has totally organized my small business.
Cons
No negative experiences .I cannot complain as the tech team set everything up as I wanted.And I have not needed them since then.Simples
Alternatives Considered
PipedriveReasons for Switching to Less Annoying CRM
Cheaper , easy to use and first class support from a human at no extra cost.- Industry: Utilities
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to Use & Fantastic Value
Reviewed on 12/06/2024
My overall experience with this company from day one (I have been a customer for many years now) is...
My overall experience with this company from day one (I have been a customer for many years now) is extremely positive! I would not hesitate (and have done in the past) to recommend Less Annoying CRM to friends and colleagues.
Pros
I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly subscription from a cost perspective.
Most of all - I love the Customer Service from this company. The whole team are always so friendly and quick to respond to any questions. The communication is first class as well e.g. with regards to changes to the CRM / software and price changes are announced well in advance. They also do not take their customers for granted and keep in regular contact. They ask for feedback every year. What a lovely positive, enthusiastic bunch of people!
Cons
I honestly cannot think of anything that I would complain about. It more than meets my needs...
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Big Help
Reviewed on 30/08/2024
I have recommended this platform to the regular readers of my Substack publication. We all have too...
I have recommended this platform to the regular readers of my Substack publication. We all have too much on our plate to remember; Less Annoying helps me keep track of my priorities - even when I forget!
Pros
I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook.
Cons
It is easy to under utilize it. (Eight )
- Industry: Venture Capital & Private Equity
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply the best CRM for small businesses
Reviewed on 08/12/2023
Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious...
Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious elements of databasing, contact archiving, structuring tasks and initiating pipelines effortless. My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought. The LACRM team have their own Youtube tutorial series. Perfectly executed instructions on how to use a brilliantly simple bit of software. Excellent customer service too.
Pros
The layout is flexible and counter-intuitive, making it highly user friendly. The click and drag mechanic makes it very easy to use. The ability to build your own fields, data boxes and drop-downs makes this highly customisable. Ultimately, a CRM succeeds or fails by the user experience. I have used a handful of well-known CRM's over the last decade and this provides the best experience, with none of the shortcomings of more complex tools...and at a much lower price point.
Cons
None. I really would struggle to come up with anything meaningful. Even the customer service is first class.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Start
Reviewed on 18/03/2024
LACRM has enabled us to jump in and get it done : )
LACRM has enabled us to jump in and get it done : )
Pros
LACRM is the easiest to start and to use - by far! They live up to their name.
Cons
Obviously LACRM feature-set is less than others on the market. It's also what makes their service simple.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing software
Reviewed on 18/12/2023
Less Annoying CRM may be a valuable option for users looking for an affordable and user-friendly...
Less Annoying CRM may be a valuable option for users looking for an affordable and user-friendly CRM solution.
Pros
Less Annoying CRM's combination of features and affordability may make it a valuable tool for users looking to streamline their workflows and improve their customer engagement.
Cons
perfrect software and good experience whid less Annoying CMR
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a BIG fan of LACRM
Reviewed on 20/08/2024
Easy to learn and easy to use, great support which I needed at the start.
Easy to learn and easy to use, great support which I needed at the start.
Pros
As a small business owner, fits my needs
Cons
For a small business owner like me, no dislikes here, it is a good fit for me.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Ever!
Reviewed on 02/05/2024
The best I've ever used! Others I've used in the past can't compare.
The best I've ever used! Others I've used in the past can't compare.
Pros
Ease of use. Keeps me organized daily, monthly and annually.
Cons
Nothing I can think of. It's just right the way it is.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very good CRM
Reviewed on 09/02/2024
Pros
Task management, event coordination, all of it
Cons
Nothing that I could mention off hand at this time.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good CRM for small businesses
Reviewed on 10/05/2024
Pros
Easy to use and customise. Moreover easy to import contacts and "getting going"
Cons
Cannot think of any right now, but some cons may appear as we develop our system further. However, the flexibility of the system and customer support should mitigate these concerns.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The crm that works for us and our budget
Reviewed on 14/07/2023
It works.
It works.
Pros
Ease of use and the customer service. Ease of implementation and continuous updates.
Cons
No iOS integration, meaning tasks and mail must be rearranged.
Reasons for Choosing Less Annoying CRM
Needed to move forwardSwitched From
HighriseReasons for Switching to Less Annoying CRM
Wanted something straightforward- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM
Reviewed on 18/09/2023
All a positive experience. And when it goes down, it doesn't last for long.
All a positive experience. And when it goes down, it doesn't last for long.
Pros
Very easy to use and navigate! I would recommend.
Cons
It doesn't have an undo feature for when info gets accidentally deleted.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Business Decision I've Made This Year
Reviewed on 31/08/2023
Couldn't be happier. Great product and support.
Couldn't be happier. Great product and support.
Pros
This product has made it so easy to keep track of new clients and leads. We're a busy Pilates and Yoga studio. The Business Manager and I were having a tough time getting back in touch with them, remembering their fitness issues, and contact information, and determining which of our 15 teachers to place them with. The CRM has put it all together for us. We never lose anyone anymore, and I can also assign tasks to my Business Manager and move projects off my plate. Also, the Customer Service is exceptional. Team members respond promptly, often within minutes. The video tutorials are also very helpful and easy to follow.
Cons
I'd like a way to show High Priority issues and get reminders of tasks that were not completed.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Air Traffic Control for Your Business. It's the DASHBOARD for sure
Reviewed on 01/05/2023
There are many but LACRM is a MUST for any business. I don't understand people who push back when I...
There are many but LACRM is a MUST for any business. I don't understand people who push back when I suggest they implement it. I have something happen now THREE times with different clients, and here is where LACRM has an opportunity to be creative in their marketing. Video is needed for potential employees of companies who DO NOT WANT TO BE HELD ACCOUNTABLE for their activities. I get pushback often from people who are offended that they have to enter data other than contact, into the platform. In other words, they don't want to be held accountable or document their activities. Garbage in equals garbage out.
Pros
LACRM is powerful and easy to navigate. It's flexible too. One can use it for simple contact management, and that's fine, but when all the different modules are set up, this platform is the heartbeat of a business. The platform can easily be misunderstood, and I would imagine most users don't understand the full impact it can make in their activities. The "system" allows you to anticipate what's coming or not based on the activity entered.
Cons
Integration with a current system all depends if a company has its current system documented and understood by all. I provide consulting for companies interested in LACRM (that's one of my businesses). The LACRM part of implementation is seamless. I do have a few other issues. Mail handling is a problem, and I am not pleased with the responses from the team. I've used other CRMs that have the mail built into the platform and that makes for a more confident capture of needed data.