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6532 Reviews

- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid timeclock solution that meets all needs
Reviewed on 06/08/2019
Pros
- Clocking in/out can be done through app, web, and optionally sms.
- GPS tracking of clock-ins
- Integration with Gusto and Xero for invoice and employee automation/imports/exports
- Can assign Xero invoice item to a specific customer for billing
- Accurate time syncing
- Easy to use and free flowing interface
- Billing price is moderately sustainable
- Several addons to extend the functionality
Cons
- Cannot clock in to two jobs at once, must switch or input job duration
- Minimum base charge + per employee cost. Could be a little bit cheaper for cost effective business.
- Unable to round up total time for the day to the nearest X minutes (not referring to clock in/out times)
- Industry: Animation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Perfect for my single shop business
Reviewed on 23/08/2023
Overall, I think it's good and I hope to use this software for a long time.
Overall, I think it's good and I hope to use this software for a long time.
Pros
It is a well-organized method of scheduling both for me and my clients. It offers excellent customer service. The program has streamlined the buying and selling processes. It has a fantastic function that keeps all of my bills organized and current. My stock and shipment are both meticulously tracked, which is quite helpful. My inventory management process nearly took hours to complete, but with the use of this software, both my time and effort were saved. I finish all of my processes in under an hour. I can also spend my valuable time with my family because to this software. I am happy to utilize this software because it streamlines my workflow.
Cons
Some of the functions, according to what I discovered, require assistance during software installation, which is sort of a negative. Second, the process requires a reliable internet connection.I discovered while utilizing this system that the reporting on the back end is poor. As it takes longer to report orders, I had to manually enter some operations in order to reconcile payments. I was frequently requested to submit a feature request, which I didn't find particularly appealing.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Quickbook Review
Reviewed on 24/08/2023
Pros
For me I simply have to track down the leave of employees. So it is easy for me.
Cons
I have difficulty in other fields but still learning slowly
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent tool for scheduling and tracking
Reviewed on 14/06/2023
Tracking of hours should be more clear, rest all is fine.
Tracking of hours should be more clear, rest all is fine.
Pros
Being a senior researcher, I have to keep a track of my projects and their deadlines. QuickBooks provides me with all the details and services I am looking for. Moreover, their Customer service is excellent. I strongly recommend all the people involved in scheduling, monitoring and payroll management to try this platform. Surely, you wont be disappointed.
Cons
Monthly Subscriptions. There should be an option of lifetime subscription.
Alternatives Considered
Oracle Primavera CloudReasons for Choosing QuickBooks Time
Quickbooks time is more user friendly and easy to learn. Also, tracking in this software is more easy as compared to other related softwares.Reasons for Switching to QuickBooks Time
Quickbooks time is more user friendly and easy to learn. Also, tracking in this software is more easy as compared to other related softwares.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small Business Approved
Reviewed on 31/08/2023
It's been very good. Really takes the hassle out of tracking time of employees and job cost...
It's been very good. Really takes the hassle out of tracking time of employees and job cost tracking.
Pros
I like how easy it is to use. It helps us keep track of job costs and employees time. Helps us with billing and payroll.
Cons
Nothing! Its very easy to use. We haven't had any issues with it in the past few years we have used it.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Easy To Use
Reviewed on 22/08/2023
Over all I think Quick Books is one of the best to use.
Over all I think Quick Books is one of the best to use.
Pros
I like everything about Quick Books. It is super easy to use and keeps all of the information online so if I ever need to print anything I can find it there.
Cons
Nothing! Everything is great. I use it for my hotel and it is convenient for all of my employee's.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Greatest
Reviewed on 31/07/2023
Quickbooks for me has been a life saver it has improved the functuionallaty of how i operate my pay...
Quickbooks for me has been a life saver it has improved the functuionallaty of how i operate my pay roll for all employes and the ease of userbility has improved multiple factors of our day to day operrations
Pros
I use quickbooks on a daily basis it has helped me tremendously with both saving time a conducting tasks within a timley manner. I highy reccomend to anyone who would be benifical of having such a great program to offer the assitance u may need. It has a smooth operating system smooth interactions within the program and last but not least it is very easy to learn how to operate.
Cons
In my personal opinion i would not change anything i find it to be very beneficial and and easy to operate even for the most unexpierenced user its a great tool i feel every buisness should make a part of their operations
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Can't go wrong
Reviewed on 06/08/2023
Pros
Made my life easier, simple as that. Tracks time, PTO etc, especially with hourly and salaried staff.
Cons
No cons thus far, I love every feature! Must have for even small businesses
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBooks Time Review
Reviewed on 22/09/2023
We had a great experience with using the application. Our colleagues were quick to adapt to the...
We had a great experience with using the application. Our colleagues were quick to adapt to the introduction.
Pros
It is a portable device that can be used on multiple platforms: laptop and phone.There are multiple functionalities, from tracking and scheduling to team management.After trialling the device, our team had more productive meetings and scheduled 2 to 3 regular conferences to update on progress every week.
Cons
We prefer more details to help with evaluating our performance. Time is one indicator to assess an employee's performance. There needs to be more tools and factors to help with improving efficiency and updating details in the time sheets.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Best Way to Keep Track of My Expenses
Reviewed on 07/08/2023
My overall experience with QuickBooks Time has been amazing. It has been instrumental in building a...
My overall experience with QuickBooks Time has been amazing. It has been instrumental in building a solid foundation with my work-related financials.
Pros
As someone who's not a big fan of accounting and all it's intricacies, I love how easy this software makes it to manage and track my expenses. Since adopting, I can proudly say that I am more in charge of my work financials.
Cons
I'm yet t find something that I dislike about the tool honestly. However, I wish the pricing plans were a little more affordable especially for beginners who are still not sure of which tool to adopt.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to track & submit hours worked! TSheets can even be used as a schedule!
Reviewed on 04/03/2020
This has been a great program that our business has used to track hours worked for payroll. We have...
This has been a great program that our business has used to track hours worked for payroll. We have multiple offices accross several counties and it's nice to have a central place that all of the hours are entered and available for HR to do payroll. Our company has also used this program as a schedule for our support staff and it's been very helpful to able to reference who is in what office so you know who to contact when you need to speak to a specific office.
Pros
TSheets has some flexibility in how you enter in your hours worked - they can be entered manually or by clocking in and out on the website. There is also a phone app for this program, so if you're on the go then this makes it easy to still track your hours or clock in/out. In addition, when you enter hours or clock in you have the ability to choose what "job" this was for. This is especially in tracking expenses for specific projects, jobs or offices. In addition, TSheets has a Schedule function. You are able to enter a schedule for all employees using the program and can specify what "job" the time is used for on the schedule.
Cons
When I use TSheets, I open up the website and just leave the browser up sometimes for weeks at a time. The only issue I've found is that when I do that, the schedule and/or time entries do not update to the next week automatically. It has to be done manually as it will continue to show the original week until "told" to change. It does work fine if you log out though. This is a specific problem for if you leave the browser open. This isn't really a big deal - it's easy enough to either click to the next week or just log out & log back in. It just surprised me though that it didn't auto-update when the week changed.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use
Reviewed on 27/08/2019
Awesome. Customer service has been always great and accessible. The follow-up and follow-through...
Awesome. Customer service has been always great and accessible. The follow-up and follow-through is amazing and makes me feel valued as a consumer.
Pros
Ease of Use is definitely on the top of my list. To be able to seamlessly transition between clients and projects without stopping my timer and opening up window upon window or tab upon tab makes life easier. Reporting is also easy and allows me to identify how much time I've spent on a client and/or project, what's billable, and how staff spent their time. It also allows my company to be in compliance with overtime based on company settings and breaks by just having a separate button for that. Love it.
Cons
I don't currently like that if a client has a subclient/project/job (whatever you call it), you have to track your time at the subclient level and are no longer able to track at the client level. Timekeeping should be flexible enough to allow for both.
Alternatives Considered
OfficeToolsReasons for Choosing QuickBooks Time
LiquidPlanner was supposed to help with project management but it made the process, reporting, and timekeeping very cumbersome and more time-consuming. Plus, Tsheets now integrates with QBO which we use regularly. Just need the QBO integration with projects to be released officially.Switched From
LiquidPlannerReasons for Switching to QuickBooks Time
Abacus and Cloud Servers...not sure about that.- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
definitely not Simple and accurate as advertised
Reviewed on 05/01/2022
I really took a leap of faith on this product because of what my businesses associates warned me...
I really took a leap of faith on this product because of what my businesses associates warned me about. I think that quickbooks Time is just not for certain businesses. Especially for smaller businesses with budget conscious projects that have to check time management to ensure I don't go over the payroll allotment for specific projects.
Pros
I was really excited about all of the features this product had to offer. I mean so MANY features but I was very intrigued by the possibility of me being able to utilize this as my one stop shop for scheduling/time tracking/PTO, sick leave management/project time. This seemed like a way I could closely monitor productivity to better stay in budget for projects. I was very thankful for the incredible customer service QuickBooks provided, I was able to come to the realization that this product probably was the best for the company with their truthful, honest assistance.
Cons
I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least. There also were quite a bit of times that I had problems with scheduling and features that work in real time. I know QuickBooks Time is advertised as being "simple and accurate" but it was far from that.
Alternatives Considered
Timesheets.comReasons for Switching to QuickBooks Time
I had used other QuickBooks software in the past and had a wonderful experience.- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome HR Management Application
Reviewed on 21/10/2022
It was great and effective all through. However we didn't continue it further because of the hefty...
It was great and effective all through. However we didn't continue it further because of the hefty cost we incurred.
Pros
This is a full fledged HR Management Application covering end-to-end features. Using this app empowered HR department to be more effective and our employees/users got their work/service done at breeze with speed!
Cons
The price is a bit on the higher side and it gives you a burn if you've 500+ users using this application, which is what happened in our case. We have 600+ users using this.
Alternatives Considered
Sage HRReasons for Choosing QuickBooks Time
Xero's local product support was very very non-responsive!Switched From
XeroReasons for Switching to QuickBooks Time
QuickBooks seemed to have all the features that we required- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
QuickBooks Time Tracking App Review (Pros, Cons)
Reviewed on 12/01/2023
I'm very happy with the quality, accuracy, and smooth integration with QuickBooks Online Tsheets, wh...
I'm very happy with the quality, accuracy, and smooth integration with QuickBooks Online Tsheets, which imported all of my projects (jobs) and allowed me to track time accurately for each job while saving me time.
Pros
"Excellent customer service, good help line, they accommodate our demands in the office. I personally would advise my friends and relatives to use this site. Users being able to clock in independently while waiting for permissions is a victory for us. "Very easy to use, no diverting to other pages, I believe anyone can use it." Your personnel is well-informed, respectful, cordial, and upbeat at all times. They appear to genuinely care about and enjoy their work. The management is doing everything correctly.
Cons
Sometimes I couldn't start a new time sheet or clock out. Quickbooks has a few functional issues.
Reasons for Switching to QuickBooks Time
Flexibility and more features over the other products was a personal touch for me.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Services
Reviewed on 06/08/2019
My overall experience has been great with T-Sheets. I especially love the customer service. ...
My overall experience has been great with T-Sheets. I especially love the customer service. Whenever I have a question, the team is readily available by chat or phone to assist me with my needs in a short amount of time. Today, I had the pleasure of working witha customer service rep who's positive energy read through the chat. She immediately brightened my day with her responses and resolved my issue in record time. She also provided me with tools so that I could have more assistance at my finger tips.
Pros
T-Sheets is an great time tracking systems for employees who work on multiple projects in the field. Our company has found it to be a great asset to recording time for employees and verifying that they are in place when expected. We also like the variety of reports it is able to generate for ease of information.
Cons
What I like least has nothing to do with the product. There are just so many features that I barely have time to find out just how much the software can do. I have no doubt that in some cases I am not utilizing it to its full potential.
Alternatives Considered
Paychex FlexReasons for Switching to QuickBooks Time
Sales Representative really sold the product and its features well!- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Effective timekeeping and administration tools
Reviewed on 27/07/2023
Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time...
Employees' time is tracked accurately and the payroll process is streamlined thanks to weekly Time Tracking reports that are emailed to HR and project managers.
Pros
QuickBooks Time makes it simple to keep track of time spent on tasks on a daily basis, submit a weekly timesheet for evaluation by management, and fill in the appropriate time sections. It also keeps tabs on all projects assigned to you directly.
Cons
As Quickbooks continues in the correct direction, I haven't come across any drawbacks or complaints. As a user, I didn't think it was necessary to update the comments whenever there was even a slight change.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software
Reviewed on 09/02/2023
I was looking for a billing software that was easy to use and easily accessible while I was on the...
I was looking for a billing software that was easy to use and easily accessible while I was on the go. Thanks to Quickbook, I can now do it all from my cell phone. Cheap and affordable, I recommend it to anyone who uses Excel
Pros
Time Management: QuickBooks Time helps companies track employee hours, making payroll and scheduling easier to manage.Integration with QuickBooks: QuickBooks Time is integrated with QuickBooks, allowing for more efficient accounting and payroll management.Mobile Access: Employees can record their work hours from anywhere via a mobile application, improving flexibility and productivity.Reporting and Analysis: QuickBooks Time provides detailed reports on employee hours and costs, helping businesses make informed decisions about costs and resources.Security: QuickBooks Time uses robust security protocols to protect user data, ensuring the privacy of sensitive information.Ease of use: The platform is intuitive and easy to use, allowing employees to quickly become familiar with its features.Customer support: QuickBooks Time offers dedicated customer support to help users get the most out of the platform.In conclusion, QuickBooks Time is a powerful tool for companies looking to improve time and payroll management. It offers a multitude of benefits to help companies streamline their management and improve productivity.
Cons
Cost: QuickBooks Time can be expensive for small businesses or freelancers, especially if they need additional functionality.Complexity: The platform can be complex for users unfamiliar with time management software, which can lead to errors and delays.Limited integrations: QuickBooks Time may not offer all the necessary integrations with other software and systems used by an organization, which can limit its use.Reliability issues: There may be reliability issues with the platform, which can lead to errors and delays in time management.Difficulty to use: QuickBooks Time can be difficult to use for people unfamiliar with time management technologies, which can lead to errors and delays.Limited customer support: The platform may not offer dedicated customer support, which can make it difficult to resolve issues.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for creating schedules and tracking time
Reviewed on 10/10/2019
Being able to track my employee's time, to manage payrolls in a faster way and keeping in touch...
Being able to track my employee's time, to manage payrolls in a faster way and keeping in touch with everyone's schedule are some of the benefits TSheets has given me ever since I started implementing it in my work. And not only it works to keep track of other employees but also for myself; I can track the time that I work in a certain project for a client that needs me to give a report of my time spent on each ongoing project.
In general, TSheets has been an amazing tool that keeps making my life easier and free from the stress of having to do everything manually and by myself. With this software, the amount of work is decreased and I am given a helpful tool to help me go through my day without any issues regarding employees' arrival time.
Pros
I've been using TSheets since I started working in management, and it has been a great resource for my job, to the point that it has saved me hours of work that can be spent in something different. TSheets is amazing for checking times of every employee in a digital format that is displayed uniquely on the site's main page. Its GPS tool was not something I knew I needed until I tried it, and it works perfectly to match the employees' time and their locations. When it comes to money-saving, I think TSheets does an amazing job being in charge check-ins and outs, instead of us having to do everything manually, and it surely has made me save money that was being wasted by carefully analyzing my employee's work.
TSheets has been a very devoted software since the start, continuously giving reports in real-time and bringing great answers to my questions every time I contact their customer support. In terms of functionality, I like that it supports diverse devices that work amazingly no matter in what type of network I'm in; it has the reliability I want to find in every software because it's important for me being able to access the softwares that I need for my work everywhere.
It is a program that combines multiple tools to give amazing results tracking-wise, one of my favorite tools being the scheduling that I can do before any project starts along with the payroll option that allows me to estimate how much it's being wasted on everything, to eventually process it successfully.
Cons
TSheets can come off as pricey, especially for a small business like me. Its prices range from free to a large amount of money but in my opinion, its benefits are worth it and I'm not sure there is another software as supportive of their customers as TSheets.
Another thing that could be improved a little bit more are the way the reports are made, I would like to be able to go deeper into a report instead of keeping it simple. But it's not that much of a problem.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Support and Service
Reviewed on 02/03/2017
I was attempting to set up an automated break for all staff that would occur for 30 minutes in each...
I was attempting to set up an automated break for all staff that would occur for 30 minutes in each five hour work period. I could not get it to work so emailed my request. Customer service representative sent me an email and asked me some questions. He then followed up with me the next day, but I was not available to take his call. When I called back, I had the best, professionally customer service experience. From the person that initially answered the phone, through to the complete conversation with Customer service representative, exceptional service; when on hold while attempting to connect me with David, the person came back after one minute to apologize for leaving me on hold and let me know she was still trying to connect with David; stopped anytime I spoke and listened to what I had to say without interrupting and so on. Customer service representative reviewed my requirements and advised, he would speak to the techs and see what they could do for us. It has been a long time since I experience this amazing customer service. By the very next day the automated breaks worked perfectly. When I spoke to my associates, they commented that they were also very impressed with the customer service and sincere interest in resolving their issues in a timely manner, anytime they called.
Pros
Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the Tsheets team was able to accommodate it, usually within a day. Amazing customer care!
The Tsheets system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out.
Cons
Only thing is that GPS does not track the arrival time since cannot start until person logs into Tsheets. Staff that are late say they forgot to log in. It would be good to have an option so we could track as per the scheduled start time for each employee, of course, this would only apply to the staff that have company cell phones or for anyone that is compensated for the data that is required to leave their location services on.
- Industry: Graphic Design
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Time Management with QuickBooks Time
Reviewed on 19/02/2023
QuickBooks Time is a cloud-based software that offers a comprehensive solution for businesses in...
QuickBooks Time is a cloud-based software that offers a comprehensive solution for businesses in the UK to manage their employee's time effectively. The software's intuitive interface, seamless integration with QuickBooks Online, and flexible pricing plan make it an ideal tool for small to medium-sized businesses.One of the most significant advantages of QuickBooks Time is its ease of use. The software's interface is user-friendly, allowing businesses to manage their employee's work hours, assign tasks, and track time with ease. The software also generates detailed reports that provide businesses with critical insights into their employee's working patterns, enabling them to make informed decisions about scheduling and resource allocation.Another advantage of QuickBooks Time is its affordability. The software offers a flexible pricing plan that can be customized to suit different business needs. This means that businesses can choose the features that are most relevant to their operations, making it a cost-effective solution for managing their employee's time.Moreover, QuickBooks Time offers a mobile app that allows employees to track their time on the go, making it an ideal tool for businesses with remote or mobile workers. The app syncs with the software's cloud-based platform, ensuring that all data is up-to-date and accurate.However, the software's customization options are somewhat limited, and some users have reported glitches or bugs when using the mobile app. A
Pros
1. User-Friendly Interface: QuickBooks Time has an intuitive interface that is easy to use, even for those who have no prior experience with time-tracking software. This makes it easy for businesses to adopt and implement the software without any significant disruption to their operations.2. Accurate Time Tracking: The software offers accurate time tracking features that allow businesses to monitor their employee's working hours in real time. This feature ensures that businesses can manage their resources effectively and prevent unnecessary overtime payments.3. Customizable Pricing Plans: QuickBooks Time offers customizable pricing plans that allow businesses to choose the features that are most relevant to their operations. This flexibility means that businesses can save money by only paying for the features they need, making it a cost-effective solution for managing their employee's time.
Cons
1. Limited customization options: Some users have found that the software's customization options are somewhat limited, especially when it comes to modifying certain aspects of the interface or reports. This can be frustrating for businesses that want more control over how their data is presented or organized.2. Mobile app glitches: While the mobile app is a convenient feature, some users have reported experiencing glitches or bugs when using it. This can cause delays or errors in tracking time, which can be problematic for businesses that rely on accurate time management.3. Customer support: A few users have mentioned that they had difficulty getting timely or helpful customer support when they encountered technical issues or had questions about the software's features. While this may not be a widespread issue, it's something to keep in mind for businesses that prioritize strong customer service.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
2022 QuickBooks Best Review
Reviewed on 15/09/2022
Pros
You can manage your team's time and schedules using QuickBooks Time without a physical time clock or laborious spreadsheets. It can be found in QuickBooks Online and effortlessly works with QuickBooks Payroll and other well-known payroll programs. For firms with employees who need to travel to a job site as well as remote teams, QuickBooks Time is a great fit. In contrast to other time tracking tools, QuickBooks Time offers all the tools you need for light project management as well as task and project costing. Since QuickBooks Time and QuickBooks Online are integrated, data entry for billing and payroll is almost removed. Managing paid time off is one of its fundamental HR aspects, which will lessen the need for extra software. For your small business, QuickBooks Time is a great option because of all of these capabilities.
Your employees might really like keeping track of their time if they have a variety of ways to clock in and out and nice, witty reminders when they forget.
Cons
The base-plus-subscriber charge for QuickBooks Time might be too expensive for some companies, especially if they employ a very large or very small number of people. Furthermore, other companies with straightforward time tracking requirements might find QuickBooks Time to be overly complex.
However, QuickBooks Time's failure to manage employee attestation in areas where employees are required to take breaks is by far its worst flaw. Employers risk incurring significant fines if they don't give rest intervals as specified by state legislation and at the appropriate times. Employers are responsible for ensuring that rest breaks are provided and taken. Consider a different time tracking solution with an attestation toolkit if your company operates in a state that mandates employee rest periods.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Helpful
Reviewed on 09/12/2022
Overall, while QuickBooks offers a range of benefits and features, it is important for organizations...
Overall, while QuickBooks offers a range of benefits and features, it is important for organizations to carefully consider their specific needs and requirements before committing to the software.
Pros
QuickBooks is an excellent software product that has helped my business in many ways. The user-friendly interface and robust features make it easy to manage and track our finances, from invoicing and bill payment to generating reports and analyzing data. The integration with other tools, such as our bank account and credit card, makes it simple to keep our financial information up-to-date and accurate. Additionally, the customer support team is always helpful and responsive, which has been a huge asset for our business. Overall, I would highly recommend QuickBooks to any business looking for a comprehensive and effective financial management solution.
Cons
While QuickBooks is a popular and effective financial management tool, it does have some limitations and potential drawbacks. Some of the potential cons of using QuickBooks include:Cost: QuickBooks can be expensive, particularly for small businesses or organizations with limited budgets. The cost of the software, as well as any additional licenses or modules, can add up quickly.Complexity: QuickBooks is a comprehensive financial management tool that can be complex to set up and use, particularly for organizations that are not familiar with the software. This can be a barrier for some organizations, particularly those with limited IT resources.Integration: While QuickBooks integrates well with other financial tools and services, it may not be as compatible with non-financial systems and applications. This can make it difficult for organizations that use a mix of different software products to fully leverage the capabilities of QuickBooks.Customization: QuickBooks provides a wide range of features and tools, but it may not always be possible to customize the software to fit the unique needs of a particular organization. This can be a limitation for organizations that require specific features or functionality that are not available out-of-the-box.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Formerly T-Sheets, Now Crashing and Burning
Reviewed on 10/11/2021
It is our Number 1 company priority right now to identify and fully migrate onto a different,...
It is our Number 1 company priority right now to identify and fully migrate onto a different, fully-functioning time tracking app that offers customer support.
Pros
When we started the Time app it was privately owned TSheets. We used it for several years without a problem of any sort, specifically benefitting from the geofencing and seamless integration into Quickbooks Desktop. Scheduling employees and giving them total control of their own time clock while maintaining good oversight was a major positive, and the user interface was very intuitive in an industry where people are notoriously not computer savvy. TSheets had it all.
Cons
We are in the process of migrating off of Quickbooks Time. After striving for 9 months to fix all of the holes in the app we've realized that glitches and problems are occurring at a quicker pace than we are able to solve them.
AUTHENTICATION NIGHTMARES
Several Months ago Intuit took over the user login tool without any notice, causing approximately 50% of our 42 employees to be suddenly locked out of their time app. We learned about it at 6am when simultaneously 20 employees contacted management with Time app problems. After a couple of weeks of intensive daily support (and no help from the Time support center) we managed to put MOST of the login issues to bed, but to this day we still have accounts logging out of their mobile app automatically every day.
POOR SUPPORT
If you're having a technical issue, or God forbid a syncing issue with Quickbooks, grab a beer and kick back because you'll be on the phone for a couple of hours, and likely re-routed to (I kid you not) 7-8 different departments before finally having your call dropped. And no, you may give them a call-back number but they will not call you back when your call is dropped.
CLOCKS EMPLOYEES OUT ON ITS OWN/DELETES TIME LOGS
Quickbooks Time automatically clocks our employees out, deletes time logs, and at the end of a shift when they go to clock out, shows that they never clocked in for the day. Several employees have reported "I went to clock out and all it shows I clocked in for the day was my lunch break."
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Price Increase???
Reviewed on 06/03/2020
In the beginning it was good. It did what we needed and the service was great. Then they got rid of...
In the beginning it was good. It did what we needed and the service was great. Then they got rid of their great service staff and increased their prices by double and it got more glitchy over time, not better. Too bad. lots of potential here. And for such a big company like Intuit to purchase TSheets and then cut back on quality and service and increase prices seems like an indication of their business practices. shame :(
Pros
At the beginning we had an account manager who was super helpful and did everything she could to get the software to how we needed it. We like how it works with QB and it has the functions we needed.
Cons
It would randomly clock employees out for no reason.
When an employee would clock out, sometimes it would keep them clocked in.
We had an amazing account manager, then with no heads up, i emailed her one day and got a returned email. I called them and they told me she no longer works for the company. I asked who my new account manager was and they said they no longer provide one and that i have to go through their chat system. It made troubleshooting and customizing impossible.
We got an email the other day stating that they are increasing their prices by double. We were paying a $20 base fee and $5 per user. Now its going to be $30 base fee and $10 per user. WTH! Its barley worth the $5 per user. You also have to pay extra for a lot of the add ons. This is why we're leaving this system. It feels like once they have you hooked, they keep adding costs. That or they are going to dissolve TSheets and integrate something into QB then charge a premium. That sounds more like something they'd do.