Lucidchart Reviews

1) Super easy to get started with simple registration options.
2) Very flexible sharing and collaboration options.
3) Multi-edit a document in real time with other users.
4) Easily lock down access to documents.
5) Many predefined industry standard documents to start from
6) Large list of export diagram export options. Examples, PDF, PNG...

1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

There are many features we loved about this software, some of them are the vast variety of charts and diagrams to choose from. We have practically all of the schemes needed to develop a robust data management solution. In addition the tool is very intuitive so we needed almost no training nor research to use it.

The one feature they could improve is the documentation tools, we believe it could be a little more simpler to work with. Another con could be the community, we reach for help and didn't fin much support.

It is so simple to get in and start creating documents. You don't need much experience at all and can find a wealth of information out there on getting started. Its ability to export in PDF is great for those folks who don't have access. The other nice part about the export is that you can embed links into the document which those users can then click on to go to internal sites, knowledge articles, or program/project locations

Sometimes presenting complex flows can be a challenge where you have multiple parties acting on a process. In other words, as you progress left to right, or up and down, you lose site of who the actor is titled in this swimlane. If the 'cells locked' or if a floating key could follow you as you present that would get everyone on board much faster.

This is a basic flowchart software that we used in lieu of Microsoft Visio. It was easy to use and to learn, with easy to follow help online for flowchart creation. The main benefit we found with this software was it's integration with Google Suites. With our company using Google Suites, this software easily integrates with other Google software and email.

It is a very basic software with limited features that we used, which was flowchart management. We used it for a short while as our company transitioned to Google-based software, however we've since gone back to Visio for it's better features and functionality.

Ease anywhere use- U can access from any device as its on CloudThere is no executable needed to use this softwareHistorical documents are savedU can import this into MS Visio or other apps that can decode that specific type

some icons , diagrams are not easy to find , available , Something like a chevron image is not accessible upfrontCopying these to say MS PPT does not open up as an editable diagram

I appreciate that Lucidchart has an intuitive user interface, along with a vast selection of features that make creating diagrams simple and fast. Its collaborative capabilities are incredibly beneficial for group projects, and the wide array of templates and shapes make producing visually stunning diagrams incredibly effortless.

I don't have any particular dislikes; everything is understandable and straightforward. You can quickly remove something without compromising the system you have put in place.

Lucidchart is an incredible tool for creating flowcharts, organizational charts, and other diagrams due to its user-friendly interface. Its other great features include the ability to integrate with G Suite and Microsoft Office, share and collaborate with others, add comments to documents, and export documents in multiple formats. All of these features make Lucidchart an excellent diagramming tool.

I was not satisfied with the restricted functions of the free version. It does not support the building of complex diagrams, and certain features present in the paid version are inaccessible. Moreover, some of the functions that come with the free version are not as straightforward to use as they should be.

The ability to log in using a third party account (G Suite in this case), and quickly and easily create and share workflows, process flows, and diagrams with colleagues in real time is a game changer. We could not do our jobs without Lucidchart.

There are a number of templates you can start with, but few of them are what I would consider visually appealing, or based on real world use cases. I would love to see more template examples that are closer to what we are trying to create, or just to get ideas from.

i like couple of features like Dynamic shapes, Data linking and automation, UML /ERD functionality which are the best features of this tool

Support can be improved further to make customer happy

LucidChart is a tool that our team members love to use for creating timelines and project development charts in a beautiful looking IDE

Could be a bit better in terms of creating new projects and assigning collaborator roles within the team

It's a cloud based software and quick to access. We can access it via our gmail id as SOS login. When it comes to feature, there are some great options which I like most. Like the layer option is a pretty good feature and it reminds me the Photoshop software. Though it's not a sophisticated feature but a nice one to have for this kind of software. The other thing is Lucidaspark, its looks more classic and spacious. The drag and drop option, multiple export file options are the few best features to name.

I can't arrange the layer as a whole. It always allow me to arrange the elements within the layer and not the layers itself. For ex., I have 3 layers where one of the layer is a background image which I want to push behind the 2 other layers which is not possible if I create the background layer last. This is something frustrating for me to fix.

It was very easy to get up and running with Lucidchart - the enormous collection of starter templates meant that I was able to find a similar chart to the one I needed to create and get the right objects loaded up straight away. The interface is very similar to a desktop application, despite the fact that it's running in a browser - it even has keyboard shortcuts. There are tons of features and integrations that I never even got around to using, as my charting requirements were quite simple.

The sheer range of features available in the software was a little daunting at first. A simpler interface for people who only need a subset of features might be a helpful addition.

I love how easy it is to create flow charts, workflows, and diagrams in various formats. There are other software out there that accomplish this function but Lucidchart is really cost effective for educational institutions and meet the need very well.

It took a little bit to understand how to work the tools and formatting but once you get the hang of it, the software is pretty easy to use. It would be awesome to have some sort of training manual to refer to help those new to process mapping understand the various symbols but considering how cost effective it is, that's really a non-issue.

Remarkably easy to go from no experience with production or design of charts to making professional-looking outputs that will wow your colleagues. Even the free version can put our really incredible-looking product with east.

I cannot overstate how intuitive the UI is - anyone with a willingness to explore even the features will be richly rewarded. The collaboration tools are on par with those in MS Office or Adobe Acrobat Pro.

A stand-alone app would be nice, but perhaps that is just me being old-fashioned. This web-based version works just fine for me in Chrome, though I cannot vouch for other browsers.

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company.

I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up canceling out company subscription and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.

Ability to share maps across team members across time zone is terrific. Acting as the central repository, we have eliminated the emailing of files between members and the attendant issues with version control. I am looking forward to trying to use "layers" which i have seen in a demo but not actually tried yet. Commenting and ability to call out team members to comment (with the "@name" feature is great. UNLIMITED collaborators is a massive WIN !

It can be difficult to easily select text inside shapes or grouped objects - this often necessitates triple clicking or multiple double-clicking. It would be nice if Team Folders was available in the basic subscription, not having this has driven us to have a single large document with multiple sheets/tabs. Large documents are slow to load and manipulate.

I used Lucidchart for multiple purposes. Firstly, i used it during implementation of database schema designing. It provided me an overall picture and the conflict with the keys that may arrive. I also used to create data flow diagrams and use case diagram. This way i could understand the flow of a system from each layer to the other and i found this quite useful. Whenever there was an enhancement, i just used it to see the different perspective.

There was nothing that i did not like about this software. I found it helpful with the variety of charts i could use.

I particularly like the web urls that you can embed in other pages that update easily

This is a mid level product at an entry level price so it's not as sophisticated as other products but the price makes up for that.

Their Cloud Insights feature is great at importing and diagraming cloud infrastructures.

I have had issues importing and exporting diagrams from & to Visio format. This might have improved as I have not used the feature for a while.

The available graphic elements for UML, mind mapping, flowchart, and general visual organization are simply perfect for an educational environment.

The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.

Web based so can be accessed anywhere without the need of a file repository. Allows you to download directly in pdf format. Easy admin console, and cheaper than almost all of the competitors in the same space.

Their sales team will email you and call you just about every month to get you to upgrade. As well, the way purchasing licenses works isn't seamless or industry standard. For example when we upgraded past 10 licenses the next option at the time was purchasing 20 seats. Which left 9 unused but paid for; on one of the afformentioned sales calls I brought this up and they lowered the seats to 15 (at the time the amt of users we had). Next time I needed to add a user it jumped back up. For a cloud based service they should be able to automatically scale licenses based on users and not a "range" of users leaving us paying for more than we need.

I have been using Lucid charts to do drawings and network diagrams. It is very easy to use and there are nearly thousands of templates and the drag and drop option has helped me in exporting files with ease in a matter of seconds. We can export to any required format, and it provides free integration with chat, calendar and mailing tools. We can add members by invitation and also automate this joining process. The tutorial had given us details about where is which tool and why and how you can use the same. The best part about this application is that it is faster than most of the drawing tools available in the market. And you just pay for the tools you use, like the pricing is different for large and small businesses. It is very much intuitive and cloud-based, you can access your drawings from anywhere and via all the devices.

Integration with Microsoft apps are sometimes very time consuming and no other drawbacks as of now.

Has Everything: L:C has literally every type of chart, bubble, line, and template that I can think of. I've yet to run into a situation where LC did not have something that would work.

Sharing Capabilities: Like Google Drive, users of LC can collaborate on charts. I know that our engineering team uses this a lot, I have yet to find a need to collaborate on charts that I've created, but I love how easy it is should the need arise. It even integrates with Google Drive to boot!

Does One Thing: Sometimes this is a con; when a software is just a One-Trick Pony. I think that its a trap that a lot of software companies fall into, especially young ones. They try to do too much too quickly and come to market with incomplete, inconsistent, or generic products in saturated markets. LC does charts and chart sharing so well that it can afford to do nothing else and I appreciate them for that.

Direction: If you are a chart rookie or simply are not sure where to begin with chart creation, LC has templates that can help, but the user has to approach LC with the creative vision and direction in play already. There is no sandbox mode for this part of the chart-making process; I still use a legal pad to start with. LC's templates are neatly categorized based on business needs or otherwise, but they are still just templates. In some respects, this is not so much a con as it is a natural limitation on the creativity chart-makers must overcome in the first place

The flexibility in this software is pretty stellar. You are not limited to one type of document or flow for your project and you can customize what you’re working on really easily by utilizing the available tool set. The app integrates with Hoogle and Microsoft so you can backup and save to Google Drive etc. The app also comes with an admin feature that allows you to call up the app from within Google Sheets or Google Docs which can be super helpful for embedding your drawing or project into a larger document.

The free version only allows a single document to be saved and if you’re lucky - after a period of time you’ll be offered a free document so you can have 2 drawings going. You only get 25 MB of space with the free version....so it’s really just a taster. You have to do the dreaded S word (Subscribe) in order to get any usable space for anything large enough for any serious process mappers etc. You cannot outright buy a version of the software so for anything usable (for serious mappers) you have to pay $5 per month at minimum. This frustrates me to no end with good software.

We started using Lucidchart as a tool to outline conversations our call centre agents had with customers regarding a new product that we were launching. At first, we used a free version which was sufficient enough but after seeing how much we could get with the paid version, we committed to that. The most powerful part for my team was the ability to brainstorm together on any charts we had to create. Moving parts in different places, asking questions of your colleagues and exploring our vision were the most exciting for project management.
Additionally, reviews were seamless. You would share a link to the chart and then the reviewers were able to put their feedback that you could implement right away. It saved us a lot of time and effort in the process.

We use Lucidchart to create charts or scenario-based process flows and we did not see anything that wouldn't meet our expectations. We do not use it often enough to give any possible opportunities for improvement. Even the support that we received from Lusidchart was seamless and quick.