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600 Reviews

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our Next-Generation Project Management Tool
Reviewed on 12/09/2018
Our overall experience has been wonderful over the past few years. We were able to enable our PM...
Our overall experience has been wonderful over the past few years. We were able to enable our PM team to become more metrics and data-driven, expanding their capabilities. Change Orders are a big business process that we solved by using Mavenlink. Approval and communication have been GREATLY streamlined! Before, we were managing change orders through written communication and supporting documentation, but now we are able to have the discussion in project meetings, then pass through the Change Order approval as a budget change and there is an affirmative action on their part. It's great!
Pros
The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.
Cons
The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great company and product - still room to grow but on the right track!
Reviewed on 31/10/2021
The product has brought our processes to the next level and the overall experience has been...
The product has brought our processes to the next level and the overall experience has been positive.
Pros
Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.
Cons
There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.
Alternatives Considered
ERP CloudReasons for Choosing Kantata
OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.Switched From
NetSuite OpenAirReasons for Switching to Kantata
Because of it's ease of use and company culture.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Disappointed
Reviewed on 17/09/2020
Not great.
Not great.
Pros
Very robust. And I like that time tracking is integrated into the software.
Cons
For the price, and for what we THOUGHT we could do, very disappointed with the tool to date. Good chance we're moving away from Mavenlink before the next renewal.
Response from Kantata
We are sorry about your disappointing experience and appreciate your feedback. Our CSC is working with your team to help provide more support and training to help with your utilization/capacity hardship that you are facing. We hope that this will help resolve and make things better. We always strive to do better moving forward. Please feel free to reach out to us directly if there's anything else that we can assist you with. You can reach your CSC here at 800- 860-9544 or our support team at [email protected]. Thank you.
Tiffany Nguyen
Senior Manager, Customer Advocacy
- Industry: Events Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kantata Review
Reviewed on 11/07/2023
Pros
It is great to have all of our tools in the one place that integrates with the rest of the business.
Cons
The booking calendar isn't as granular as we have been used to, but that is more of a change management requirement on our end.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
One Source of Information
Reviewed on 16/12/2020
Mavenlink has been great to work with from conversion to ongoing support.
Mavenlink has been great to work with from conversion to ongoing support.
Pros
Mavenlink enables us to know the workload of our teams and Ike projects on schedule and within budget.
Cons
I wish the reporting was easier so that more users could work in it.
Reasons for Choosing Kantata
Needed more functionalitySwitched From
BasecampReasons for Switching to Kantata
Evaluated systems against goals developed by product review team.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall good with a few weak areas.
Reviewed on 06/01/2020
We were able to provide better forecasting and manage budgets against timelines. All time entry is...
We were able to provide better forecasting and manage budgets against timelines. All time entry is much better managed in a central location. We can also easily track which resources are available or not.
Pros
- Time Entry
- Management of individual projects
- Integrations w/ Jira
- Forecasting/Planning
- Happy to have approvals, but they could be more flexible.
- Managing budgets against project timelines.
Cons
- Invoicing
- Reporting
- Happy to have approvals, but they could be more flexible.
- Granularity of permissions
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Works well for agencies
Reviewed on 18/12/2019
Overall, does well for project management. We lacked the ability to easily report on utilization...
Overall, does well for project management. We lacked the ability to easily report on utilization rates and time entries in convenient ways. Mavenlink changed that for the better.
Team collaboration with public and private posts can be more streamlined than emails, which can become siloed. Scheduling time and resource planner features are really handy, although I often don't get to what I planned...
Pros
Budget tracking is easy and effective, although depending on configuration, it can differ between the finances and budget tabs within a project. Gantt view is super helpful for changing timelines and communicating with client.
Cons
The task tracker sometimes is really slow to load when moving tasks around within a given project. There is often a huge number of notifications, but you can configure those to limit them significantly if necessary.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
MavenLink for the Win
Reviewed on 11/09/2020
We really love MavenLink and especially love working with a company who is constantly evolving and...
We really love MavenLink and especially love working with a company who is constantly evolving and taking their clients feedback and evolving.
Pros
We needed a unified system that did: task tracking, budget tracking, project schedules, time entry and resource management. MavenLink nails it in those arenas! Finally we have a tool that doesn't require another 15 tools!
Cons
There are a lot of features and options for how to do things, and not enough "how to" videos that their competitors have.
- Industry: Graphic Design
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Project Management Tool
Reviewed on 17/09/2020
Pros
I love the easy UI of Mavenlink. The side menu bar is very easy to navigate. I like the time entries/timesheet interface. It's easy to create invoices and expense reports as well.
Cons
Reporting isn't always that intuitive - I have the most questions for our admin when it comes to pulling reports. Maybe I just need to be better educated on this though.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Kantata for Resource Management
Reviewed on 14/06/2023
Pros
Project setup and resource allocation entry is easy.
Cons
Scheduled hours and allocations seem to have a disconnect for resource assignment use.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Too complicated time entry
Reviewed on 02/11/2021
Too complicated as an end user just trying to get my time entered.
Too complicated as an end user just trying to get my time entered.
Pros
There's a lot of functionality at the higher up space
Cons
As a user who enters their time the time entry screen is an extremely overcomplicated experience.
It should be as simple as picking a project, sub-code and then entering time. My experience so far is vastly overcomplicated with different places and ways to enter it. I came from using harvest to track time and their weekly view with a row of the project and code i use frequently is most excellent.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good Project mgmt tool linking to NetSuite but lack of customizations to cater to business...
Reviewed on 21/09/2020
Pros
Be able to link to NetSuite record with integrations and view utilization and project budget vs. actual.
Cons
Lack of some task tracking features like assignee commit date with taskes. Task role on time entries does not display on list view and task columns are hard to adjust for different usage of different team member.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Achieve that 30,000 ft view!
Reviewed on 10/04/2017
I have been using Mavenlink as the primary account administrator for two different companies over...
I have been using Mavenlink as the primary account administrator for two different companies over the course of four years. The suite has proven to be an integral tool in my everyday professional life within the Marketing industry. It allows my teams to see only what they need to primarily be involved with for any particular day and clears away other clutter they may not be associated with. However, most importantly, it allows many different views when it comes to upcoming work capacity and profitability. This is the feature we were primarily after when signing up for Mavenlink. The instant-update gantt charts allow us to see both all of our current projects and each individual project. This, in addition to the robust resource management tools that are constantly being improved, as enabled our Production team to kick project input and scheduling into overdrive! Our Copy and Design teams love the real-time proofing module as well. The comparison tools are really slick.
Pros
Depth of data analysis and business intelligence, gantt charts, deep task detail options, resource scheduling tools, built-in expense and budget tracking
Cons
There is an intermediate learning curve and may come across as immediately complex to the uninitiated creative. However, 10-15 minutes of poking around and taking advantage of the learning tools and startup tutorials offered by Mavenlink's stellar customer service program will address this minor concern. Mavenlink is a fantastically powerful information source, and with that power comes some proper approach and learning. It's all intuitive, though!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A tool that encompasses meany features and functions
Reviewed on 09/09/2020
It's a work in progress, there's a world in Mavenlink still to discover and we're hoping to get...
It's a work in progress, there's a world in Mavenlink still to discover and we're hoping to get there one day! It's still one of the best tools out there, in comparison
Pros
The product is easy to use, and it provides capabilities that with the right onboarder, can implement the tool strategically into the company, to meet the companies needs.
Cons
With a tool this sophicasticated I think the integration team could provide more support, without a cost attached to it. With the price tag, the team is forced to learn it and integrate it themselves which in turn results in improper use of the tool.
Project management function, it's tedious and doesn't provide the support needed. There is room for improvement here.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Mavenlink feedback
Reviewed on 25/09/2020
Pros
The reporting and overview of the project is very helpful. .I also like how you can budget towards individual tasks/milestones. It's also good to see an overview of staff's availability and schedule them on specific days for projects.
Cons
It's very frustrating when you need to allocated in the same amount of time per user across a long period. You have to go in individually to each week to add that time. When you have to do this for multiple users across different projects, it takes a lot of time!!! Should be able to do a recurring staffing - define the time period, how many hrs for which user and project.
If there are changes to hrs or staffing for a project, you then have to go in and change across the board - should be able to change that recurring staffing to a different number/person
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Mavenlink is a Great Project Management Tool
Reviewed on 29/08/2018
Mavenlink has allowed us to track everything coming in and out of our department on a daily,...
Mavenlink has allowed us to track everything coming in and out of our department on a daily, monthly and yearly basis. This has shown the demand for our services and how well we manage our time with this demands. We are also able to easily invite those outside of our department to join in and collaborate, which has simplified our daily request process. Everything can be found in one place.
Pros
Mavenlink allows for our team to easily collaborate on projects from beginning to end. We can cater our tasks to our specific needs and show the progress along the way for everyone to see. The updates that are sent via email keep me on track with the numerous projects I have at hand. The time tracking integration is beneficial to us when we are working with outside clients. This function is simple to use!
Cons
I find it difficult to access archived projects when I need to refer back to them. It appears that you need to know the exact title of the project in order to search it. Even though the time tracking function is simple to use, I do wish I could pause my time on one project without tracking it and move to another project where I start tracking time as well. I feel that I have to submit small increments of time often because I cannot do this.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mavenlink is feature rich and user friendly
Reviewed on 16/04/2021
Mavenlink has been a feature-rich tool that has been adaptable to our unique model.
Mavenlink has been a feature-rich tool that has been adaptable to our unique model.
Pros
Mavenlink has a lot of custom features and functionality which was an important factor in that we needed to find a tool that met our many custom processes and workflows.
Cons
Mavenlink does not allow customers to see budget in hours or dollars, so clients can't see any sort of project burndown. New features and functionality are slow to be released, but for a platform its size, ML does a decent job of staying on top of squashing bugs.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
WRIKE to MAVENLINK USER
Reviewed on 25/10/2016
Used Wrike for ~8 months and moved to Mavenlink over a year ago. In write you can't track time and...
Used Wrike for ~8 months and moved to Mavenlink over a year ago. In write you can't track time and expenses. The wrike issue tracking isn't great too.
Before moving to Mavenlink, I looked at ~12+ project management tools. It's a pain to move platforms. So we didn't want to make the wrong move. There are so many tools out there. For us, a big priority was being able to track time and projects all in one place. Mavenlink does that and more. It's an awesome tool esp. for design teams and if a lot of your team is virtual.
Pros
- Time tracking integration. Don't have to use a third party tool.
- Smart project task management.
- Easy to track if "to do" is a "task" or an "issue" (very helpful for website projects where you have a TON of issues to deal with).
- Easy to move tasks around and see the overall items you're working on.
- Google docs integration.
- You can track conversations all in one feed-- on more email.
- You can respond via email.
Cons
- So many features. I don't use all of them.
- They add on cool features... but want you to pay for them.
- Expensive -- but worth it when you're managing a team and don't want to login to a ton of applications.
- No dropbox integration.
- Takes awhile to get used too.
- You can't rename the issue or task items. For example, sometimes I want to change the status title from "needs info" to "client review" -- and I can't edit the status (I could do this in Wrike).
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mavenlink Rocks
Reviewed on 30/11/2016
We use Mavenlink to project management all new school openings and are now starting to use it for...
We use Mavenlink to project management all new school openings and are now starting to use it for all of our large national events. Mavenlink has definitely helped us open more schools worldwide efficiently and effectively.
Before Mavenlink, communication and documentation were major issues around our projects. With Mavenlink, we are able to document our calls and follow ups within the system itself. Tasks linked to communications are also very helpful. The features I like best are ease of use, Dashboard view of all projects, Templates, sync to Google Apps, and Gannt.
Pros
Ease of use and communication. The ability to start threads regarding specific tasks, upload/share google docs, post messages that also go to email, etc. has been critical to successfully completing projects.
Cons
The only dislike I have is that I cannot push a change across multiple projects at one time. We use templates for almost every project we launch. Sometimes those templates get updated and those changes need to be applied to current projects.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Big Upgrade compared to our previous PM software
Reviewed on 31/03/2021
Overall I am very happy with the product, big upgrade compared to our previous PM software. (PM.com)
Overall I am very happy with the product, big upgrade compared to our previous PM software. (PM.com)
Pros
It meets all our department's needs, I love the activity feed and the overall view of all our projects. Also great reporting tool!
Cons
The gantt chart, I wish the reporting would be more user friendly.
Alternatives Considered
SmartsheetReasons for Choosing Kantata
Pm.com did not have any reporting features. Therefore the data was useless. Also it didnt have a portfolio view of all our projects.Reasons for Switching to Kantata
Mavenlink met all of our needs.- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy platform to engage with clients and to manage reports.
Reviewed on 19/09/2018
Pros
When a client assigns a project to our team we add a new page to our Mavenlink platform and share that with client and all the team members who will be working on the project. Clients can see updates, modifications and even daily reports. Our team don't have to update each time with the client or send them an email at the end of each day. Even if a client has different projects, they will see it on different pages which avoids confusion. The Gantt charts are the best feature included to avoid keeping multiple tabs open.
Cons
One of the main cons is that it will take considerably more time setting everything up. One has to dedicate for at least 4-5 hours to learn everything pretty well. The date format is given only in US standard and troubled us a lot in the beginning.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Reliable tool but not ideal for Finance Reporting
Reviewed on 29/07/2021
Easy to use, reliable in terms of saving data but this tool feels outdated due to the manual staff...
Easy to use, reliable in terms of saving data but this tool feels outdated due to the manual staff allocation process. Also the finance and staffing reporting doesnt work for me. Im not a fan of that.
Pros
I like that my staffing projections are easy to access, view and share across digital teams.
Cons
Forecasting hours by the week/month needs to be automated - this is too manual and time consuming at the time. Need to be able to drag and drop hours, or somehow more speedily be able to populate staff allocations. Also finance reporting / utilization reporting is incredibly difficult of not impossible due to my current access level. I have to rely on the finance and resourcing department for all reporting - this is not sustainable for project management.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good value all around
Reviewed on 26/01/2021
Pros
The tool is quite easy to learn and is very intuitive. It was easy to set up and customer support was great (at least in 2016 - we've been clients for almost 5 years). It integrates with a few other platforms like Salesforce and can be customized using API. In addition, it provides client access and we see constant improvements.
Cons
Two biggest concerns:
1. You can't perform mass actions on tasks/milestones/issues. I.e. if you need to update multiple tasks with the same dates or status or assignee - you can't do it. You'll need to edit each task manually.
2. There are issues with email notifications - there were a few outages last year that resulted in delayed notifications which impacted our work.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Upped Our Utilization!
Reviewed on 29/06/2016
We took on Mavenlink when we needed a 50,000 foot view of our department's capacity. The levels of...
We took on Mavenlink when we needed a 50,000 foot view of our department's capacity. The levels of organization that Mavenlink has brought our team's creatives have gone way beyond our expectations. People know exactly what they need to be working on when they come in in the morning. Plus, it allows us to monitor our team's capacity so we know when we need to add more than one creative to a job or even gives us backup when we need to prove why we need to hire more staff.
Pros
I love the way Mavenlink automates communication as the project moves on down through the workflow. By using dependency arrows on the gantt chart, our creatives are automatically notified when their tasks are ready to start. It's pretty slick!
Cons
How unforgiving the gantt chart is. I realize it's web-based in a browser, but it really needs an "undo" button.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Program Manager Review
Reviewed on 02/03/2022
It has been positive and has definitely streamlined a lot of my work on a day to day basis as a PM
It has been positive and has definitely streamlined a lot of my work on a day to day basis as a PM
Pros
The invoicing and billing functionality is great as well as allowing resources to be forecasted and allocated to multiple projects
Cons
It is a bit clunky to use at first as there is a lot of functionality within it