---
description: If you're in a hunt for the best solution for your business, learn what SurveyLab has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyLab Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyLab](/software/9887/mysurveylab)

# SurveyLab

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> SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.
> 
> Verdict: Rated **4.9/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyLab

 Design custom online surveys in seconds with an unlimited number of questions.&#10;&#10; Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.&#10;&#10; Custom branding can be added to all surveys including logos, colours, custom redirects, and fonts.&#10;&#10; Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.&#10;&#10; Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 62 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveyLab
- **Location**: Warszawa, Poland
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE.&#10;&#10;Starter: $49/month includes 1000 responses per month.&#10;&#10;Standard (for small companies): $99/month includes 2500 responses per month.&#10;&#10;Professional (for professionals and mid-size companies): $249/month includes unlimited responses.&#10;&#10;Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Belgium, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Israel, Japan, Kuwait, Mexico, Poland, Qatar, Saudi Arabia, Thailand, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Assessment Management
- Autofill
- Automatic Grading
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic

## Integrations (18 total)

- Dropbox Business
- Dynata Insights Platform
- FreshMail
- GTM
- Google Analytics 360
- Google Drive
- Google Tag Manager 360
- Intercom
- LiveChat
- Mailchimp
- PrestaShop
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Slack
- Synerise

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [Forms Automation Software](https://www.getapp.sg/directory/589/forms-automation/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Market Research Software](https://www.getapp.sg/directory/889/market-research/software)
- [360 Degree Feedback Software](https://www.getapp.sg/directory/1007/360-degree-feedback/software)

## Alternatives

1. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.getapp.sg/software/91581/typeform) — 4.7/5 (945 reviews)
3. [SurveyMonkey](https://www.getapp.sg/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
4. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.getapp.sg/software/110573/broadly) — 4.8/5 (336 reviews)

## Reviews

### "Brillaint without any doubt" — 5.0/5

> **Waqas** | *28 July 2019* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive
> 
> **Cons**: As far as i am consirned i don't have any cons about it

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### "Strongly recommend mySurveyLab.com" — 5.0/5

> **Marcin** | *3 November 2016* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: - great support team&#10;- various functions&#10;- low price&#10;- professional statistics in different file formats
> 
> **Cons**: - It's hard to find any cons
> 
> I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.&#13;&#10;Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.&#13;&#10;I strongly recommend mySurveyLab.com\!

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### "Using MySurveyLab" — 4.0/5

> **Princess** | *8 February 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: I like that MySurveyLab is device-agnostic, so I can use it on any device that accesses the internet. Another great thing about it is that there are many languages to choose from, even rarer ones like Arabic\! It also integrates with many CRM tools, which is a plus.
> 
> **Cons**: The starter prices are great, though the professional monthly package can become expensive compared to free survey tools. It's only worth it for companies that need a high-level, interoperable survey system.

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### "Great mobile app for offline survey collection" — 5.0/5

> **Jakob** | *4 February 2018* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Great mobile app for offline data collection.  The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.
> 
> The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

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### "Excellent late find, worth the wait." — 5.0/5

> **Judith** | *24 August 2021* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The ease with which the survey can be designed and  the functionality of  the matrix  scale. I  searched for a software that allowed me to create an Osgood  scale  but did not find anything similar in  any other software.
> 
> **Cons**: Initially some things seemed a bit technical for me.
> 
> Excellent  software supported by good customer service.

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## Links

- [View on GetApp](https://www.getapp.sg/software/9887/mysurveylab)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9887/mysurveylab> |
| de-AT | <https://www.getapp.at/software/9887/mysurveylab> |
| en | <https://www.getapp.com/customer-management-software/a/mysurveylab/> |
| en-AE | <https://www.getapp.ae/software/9887/mysurveylab> |
| en-AU | <https://www.getapp.com.au/software/9887/mysurveylab> |
| en-CA | <https://www.getapp.ca/software/9887/mysurveylab> |
| en-GB | <https://www.getapp.co.uk/software/9887/mysurveylab> |
| en-IE | <https://www.getapp.ie/software/9887/mysurveylab> |
| en-NZ | <https://www.getapp.co.nz/software/9887/mysurveylab> |
| en-SG | <https://www.getapp.sg/software/9887/mysurveylab> |
| en-ZA | <https://www.getapp.za.com/software/9887/mysurveylab> |
| es | <https://www.getapp.es/software/9887/mysurveylab> |
| es-CL | <https://www.getapp.cl/software/9887/mysurveylab> |
| es-CO | <https://www.getapp.com.co/software/9887/mysurveylab> |
| es-MX | <https://www.getapp.com.mx/software/9887/mysurveylab> |
| fr | <https://www.getapp.fr/software/9887/mysurveylab> |
| fr-BE | <https://fr.getapp.be/software/9887/mysurveylab> |
| fr-CA | <https://fr.getapp.ca/software/9887/mysurveylab> |
| nl | <https://www.getapp.nl/software/9887/mysurveylab> |
| nl-BE | <https://www.getapp.be/software/9887/mysurveylab> |
| pt | <https://www.getapp.com.br/software/9887/mysurveylab> |
| pt-PT | <https://www.getapp.pt/software/9887/mysurveylab> |

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