
Overall rating
Filter by
Company size
Time used
307 Reviews

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
- Industry: Apparel & Fashion
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best of both worlds: value and features
Reviewed on 13/09/2022
Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.
Pros
It is very easy to use the strong time tracking tools and project task setups
Cons
It does not include templates or anyway to create custom templates and some of the views are a bit odd
Reasons for Choosing Zoho Projects
the cost and usability were too high and difficultSwitched From
AnyDeskReasons for Switching to Zoho Projects
the ease of use and cost- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Least intuitive software I've ever worked with
Reviewed on 15/03/2022
Pros
It has about 1000 features, which is cool. Unfortunately, 999 of them are obscure, unnecessary, confusing, and remain unused. So it lacks proficiency in the most basic and most necessary of features.
Cons
Zoho Projects is truly one of the least intuitive, most frustrating softwares I have ever used. It's been nothing but a headache from start to finish with some of the worst UX/UI I've ever seen and it lacks some of the most basic tools a project management software should have. I'm so relieved to be moving on.
Reasons for Choosing Zoho Projects
We wanted more advanced options and better integrations with all aspects of business (finance, CRM, time tracking). In the end, with Zoho, we got none of these.Switched From
AsanaResponse from Zoho
Hello, Courtney.
We appreciate you taking the time to leave this comment. We at Projects take customer feedback seriously and are always looking for ways to improve our customer experience. Is there anything in particular about the UI/UX you think we could improve? We'd like to work with you to figure out what you believe is wrong with the UI/UX and how we can make it better. We'd be more than happy to set up a conversation with you to go over this in greater detail. Please email us at [email protected] to start the conversation.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A very efficient product
Reviewed on 30/12/2022
It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.
Pros
Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.
Cons
The customer service response times can be slow.

- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great online collaborative project management tools with feature you have always wanted
Reviewed on 24/10/2019
While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.
Pros
Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.
Cons
More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects
Reasons for Switching to Zoho Projects
Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Projects is the BEST Project Management Software we've Found!
Reviewed on 26/08/2022
Absolutely love it. Zoho Projects has made a HUGE difference in how we run our business, helping us to create processes and flows, as well as keeping big and small projects alike, on track! Couldn't do without it!
Pros
This software is really easy to use, easy to 'read' and navigate. Definitely the best project management software we've found - really easy to collaborate with colleagues and coworkers, while integrating easily with the CRM and other Zoho software packages!
Cons
It's a bit clunky to set up, and when you need help...it's not always terribly straight forward.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product but at top tier clickup was better value
Reviewed on 16/06/2022
Good, I liked it and I'd go back.
Their resource scheduling could be improved and their pricing is a little high for me as a self employed person
Pros
Overall project budgeting
Integrations with other zoho products
Integration with Gmail is great
Cons
Wasn't adequately integrated with other zoho products
Too expensive for full functionality. Worked better with zoho one deal but that didn't work out for me so I dropped projects too
Alternatives Considered
ClickUpReasons for Switching to Zoho Projects
Better gmail integration Better project budgeting- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Projects
Reviewed on 23/01/2023
It is a great way to manage projects with teams and keep everyone on the same page.
Pros
I love Zoho Projects for it's ability to allow a team to work together to achieve a common goal. It's easy to use and has tons of great features.
Cons
The only thing I find challenging about the software is the lack of training resources available. Thankfully it's easy to use.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good software for project task management
Reviewed on 04/02/2023
It is really good software to use for any project management programs .
Pros
It helps to reduce time for task management.
Cons
It is slightly difficult to use as a beginner.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Projects sticks out for its rich feature set, simplicity of use, and affordability when...
Reviewed on 23/02/2023
Excellent project management software with a wide range of features, simplicity of use, and cost is oho Projects. Zoho Projects is an excellent tool for companies of all types seeking to handle their projects and teams effectively because of its variety of features, adaptable pricing, and integrations with other tools and services.
Pros
Zoho Projects sticks out for its rich feature set, simplicity of use, and affordability when compared to other software options that have been analysed and assessed.
Cons
Zoho Projects can have a challenging learning curve.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great solution for agency resourcing
Reviewed on 03/03/2020
We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.
Pros
We evaluated tons of online solutions for managing our small agency's projects. Most would be good at one thing, but fall down in others. Zoho Projects allows us to see projects and tasks, capture timesheets, and view resource allocations across the agency. It may be slightly on the over-powered size for just the few of us, but we want a platform that can support our growth. This seems to be the one.
Cons
The software seems to have a ton of features that we're still finding. It would be nice to have a way to make sure we're using it to it's fullest. For example, we were archiving tasks when they were complete but then realized that this process made it so timesheet hours couldn't be applied to those closed tasks. Adding a "closeout" custom status seemed to have solved it, but we'd love some info or training on best practices.
Alternatives Considered
WrikeReasons for Choosing Zoho Projects
We needed a solution that could manage tasks across multiple projects, provide resource allocation, and track hours of labor.Reasons for Switching to Zoho Projects
Cost- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Projects - A Good Solution for Small Businesses
Reviewed on 21/09/2021
Overall, I have been very satisfied using Zoho Projects. Since I am using the free version, it is very economical. When my business grows, I will without a doubt upgrade so that I can add more users and projects.
Pros
The free version is very full-featured and easy to use. I use Zoho Projects every day with another co-worker across two projects and it words great. We mostly use it for task management.
Cons
I wish that there was a better connection between ZOHO Begin and ZOHO Projects.
Reasons for Choosing Zoho Projects
I was looking for a project management solution that had features that were missing from Basecamp but was not more expensive.Reasons for Switching to Zoho Projects
I was already using other Zoho products so I liked the idea of choosing a project management solution that was in the same family of products that I was already using.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Comprehensive Project Management Software
Reviewed on 27/09/2019
In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.
Pros
Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.
Cons
There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.
Reasons for Switching to Zoho Projects
Cost and functionality. Zoho cost more than Monday but has more connected products and less than basecamp for what we needed. We also had a team member who had set up zoho project management for a precious company in the past and she knew the program.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Help me with task management
Reviewed on 28/01/2021
I have use it to planning a workflows in recruiting new employees and sorting a candidate. It help me and my team to parting the job in separating and filtering the candidate and their qualification. It has help us a lot by assigning every team member role and task.
Pros
Efficiency in managing, execute and collaborating a project is increasing in our team after using Zoho Projects feature and tools while working for our project. We can add client to the client platform to get them involve with the project that we are collaborating together, and we can limit and filter information that we are sharing with them.
Cons
The software is slow in loading the resources and i had to wait for it to fully loading all the resource to start working with it. I need to installing the software, and can't using it from my mobile device to using it. The dashboard design is outdated with no hint of they will updating it near future.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It has helped me a lot in assigning and tracking tasks of my team
Reviewed on 30/11/2019
It has been great. Zoho projects is quite easy to use and implement. It makes tracking and assigning tasks a cake walk.
Pros
Its easy of use and availability of timesheets. I can keep a track on the productive time of my team. We add our week's complete pipeline of tasks in Zoho projects and then assign them to different individuals. After that they can start and close the timer in the beginning and ending of the task. It also offers simple drag and drop features and therefore can be used by anyone.
Cons
One of the main disadvantage of Zoho projects is that you cannot add widgets, data, export tasksheets in the form of doc. It also quite expensive. Many other software are giving the same features at much lower price.
Reasons for Switching to Zoho Projects
Because my company have bought complete zoho suite including zoho projects. It is working fine for us and hence, we don't have to switch to other projects.- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My experience in ZOHO is amazing. My life changed when I discover this program.
Reviewed on 11/12/2017
My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development.
ZOHO has allowed a correct platform to do the communication between different countries.
Also, we have improved the project procedure implementation.
We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.
Pros
Correct functionality for project management.
Available basics tools.
Easy and intuitive use.
Very Cheaper
High control of the activities by the managers
Cons
Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server).
The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system
Document for training is poor.
Not exist report system.
somo people has not clear the daily task.
The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept).
A little complicated for the project manager (this is my case).

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Solid agency project management tool
Reviewed on 06/01/2022
Overall, it got the job done, but as an agency it became a little too cumbersome to have great buy in, which is inevitably why we switched to ClickUp.
Pros
Zoho was a great tool for keeping projects and tasks organized for our agency. It allowed us to create groups for clients and projects and tasks within them, with associated due dates so everyone knew what was due and when. It had easy time tracking as well, which is important for our agency.
Cons
It was not as user-friendly as other tools we've used. Many simple functions take too many clicks to reach, such as getting to a specific task. Also l, it didn't have a good way to estimate or allocate resources for team capacity planning. It was too cumbersome and would require too much data entry.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Flexible program but terrible support
Reviewed on 28/02/2020
We felt a bit frustrated with their support and didnt want to buy into their model anymore.
Pros
We enjoyed setting this program up because it had flexibility to allow us to set it up for our marketing business and also cosmetics. We had many contractors too so it was great we could track their times for each task.
Cons
Once we started adding more users, it became too expensive. In the end, we had to step away from this because we had over 30 users and we needed something that wouldn't charge so much for adding new users. We needed a better package deal. Support was terrible and they tried to lure us in with paying for support.
Alternatives Considered
Microsoft ProjectReasons for Choosing Zoho Projects
More features and functionsSwitched From
Trello
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very user friendly and affordable too. Awesome tool for project management.
Reviewed on 19/03/2018
Best in class Project management tool. It has the option to display the progress of the projects, number of bugs raised and fixed in charts, so that an user with less technical knowledge could also be able to understand its functionalities.
Pros
One of its best feature is timesheet. It's very easy to fill up the timesheet. You can fill the timesheet in monthly ,weekly even daily basis. Very easy to track the assigned bugs and has the option to send notifications through mail after resolving the bugs(issues). It has the option to switch multiple projects in order to keep track of projects, if a single developer is assigned to multiple projects at the same time.
Cons
Still has some minor bugs like when we resolve an issue, we need to share the screen shorts with it as a proof, sometimes the screenshort got uploaded, sometimes it won't though we have highspeed internet connections.

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho for projects
Reviewed on 23/11/2021
In general it fulfilled its function for which it was purchased.
It was used to follow up on projects in general where all those involved could participate efficiently. It complies and it is the important thing.
Pros
In general the ease of use and of including more users.
We can all view, update or assign tasks as the project progresses. In addition, the end customer can be given access to carry out a general follow-up (as a summary) of the work carried out and progress.
Cons
I think it lacks more versatility.
We are currently making the transition to the Office 365 and Microsoft CRM and Projects tools.
I think he must have improved his integration tools.
- Industry: Architecture & Planning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Inexpensive project managment
Reviewed on 05/07/2021
Weather you have big business or small. Zoho project is capable with all.I will definately recommend it to others.
Pros
Zoho project is easy to setup and navigate.Some of the major feature are-
*Easy track to complex project by setting milestone, sub task and task list etc which help in reaching deadline
*Buit in chat room- User can chat 1 on 1 or in group with no limit. It help us to stay connected with each member
*Integration- It can be integrated with all major application like drop box,slak even with jira.
Cons
There customer care is the only problem here. They dont response quickly.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We use zoho projects to manage our software development and support tickets, simply put, it is...
Reviewed on 14/06/2018
This software is central to how we run our business and I would heartily recommend it. There are many alternative solutions out there but this one does the job well for us and is very cost effective for small development and testing teams.
Pros
Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.
Cons
Like most Zoho products, it is intended for a mainstream audience which can make it very easy to use but sometimes, it can be a little limited for power users although we have always been able to find a workaround for solutions that we are trying to achieve.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Useful for Project Management, but not perfect
Reviewed on 07/10/2019
Good but not great. It has helped improve overall Project Management, but I know leaves people frustrated in certain areas as well.
Pros
It does offer a lot of options to customize. Once you get the hang of it, it is relatively easy to use. Multiple viewing options are nice.
Cons
A few pretty annoying feature gaps: importing from Excel is deceptively limited in that you can't import subtasks or specific times for due dates. It can be difficult for some to learn, especially those who are not tech-savvy. There are some limitations in customizing tasks and issue fields that are not deal-breakers but are certainly annoying. And one of the most annoying things of all is that when adding customized fields, it does NOT allow you to multi-select. This is difficult to work around.
Alternatives Considered
Microsoft Teams
- Industry: Philanthropy
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I couldn't live without it!
Reviewed on 06/12/2018
We've increased our productivity dramatically, been able to integrate our tasks with time tracking software and even bill our clients for extra time. Also, I sleep better at night because it's all organized.
Pros
I love that I can set deadlines set my own features /terms for progress - it's not a cookie cutter solution. I can assign tasks, to-do lists or entire projects to colleagues, and share internally and also external to my organization. I also love the mobile platform (app). It keeps me super organized, and helps me keep everyone else on my team organized too.
Cons
I wish there were a slightly lower price-point between the free version and the enterprise version, for small businesses like mine, but they do offer a good value! It's worth the $.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
The features at the price offered are best compared to similar apps.
Reviewed on 24/09/2018
Pros
It is a great tool for any business brand. It helps to manage the projects and tasks in a very efficient manner. It provides features for planning projects. You can create blueprints for your plan and follow up accordingly. This can be very helpful for keeping track of the progress. These records can then be used to update the sales, marketing, and other strategies accordingly. The project can be classified based on the priority of the tasks that need to be finished earlier. The team can be informed about the project and its updated on the same platform. It provides room for collaboration and sharing of essential information.
Cons
The features they offer during the trial period are way less than what it offers while we buy it for a monthly price. If one user has more than one projects with the same username and credentials, I have to manually copy all the details as it doesn't show up in the same window.